Best HR Analytics Software for Freshdesk

Rippling Data Cloud is an innovative AI-driven data platform designed to integrate personnel information with organizational data from various systems. Users can interact with Rippling AI to pose inquiries about their business and receive comprehensive responses that draw on data from HR, CRM, helpdesk, ERP, engineering, finance, and other linked tools. The platform features AI-generated dashboards, automated workflows, customizable applications, data connectors, transformations, historical insights, a catalog, data lineage, and seamless access to existing warehouses without duplication. Teams can leverage this platform to evaluate employee performance, sales metrics, customer support statistics, labor expenses, software utilization, engineering processes, and other business activities using up-to-date, permissioned information. Its governance framework ensures that company policies, reporting structures, role-specific permissions, and access restrictions are uniformly applied across all integrated data sources.

Shapes serves as a comprehensive HR platform where all aspects of employee management are consolidated, enabling AI agents to handle administrative tasks efficiently while allowing teams to easily create customized tools through simple descriptions. By centralizing all personnel data, Shapes empowers users to construct dashboards, visualizations, trackers, simulators, and workflows using everyday language, which can then be disseminated throughout the organization. The AI agents not only provide assistance but also manage complete processes such as onboarding, reporting, employee support, offboarding, and leave management, leveraging contextual company information to highlight areas requiring attention. In addition to these features, it offers a people directory, time-off management, attendance tracking, surveys, document handling with e-signatures, performance evaluation, growth tracking, workflows, and people analytics. Teams are equipped to formulate policies, automate payroll calculations based on working hours, store handbooks and procedures, gather signatures, monitor goals, evaluate performance, and transform employee data into actionable insights powered by AI. Furthermore, with Shapes, organizations can streamline their HR functions, enhancing collaboration and efficiency across all teams.