Best Higher Education Software for Zendesk

Trusted by over 25 million users worldwide, Jotform is an all-in-one platform that simplifies data collection, workflow automation, and online sales, all without coding. With Jotform’s drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, contact information, payments, appointments, and e-signatures with ease. Choose from over 10,000 templates for everything from feedback surveys to registration forms, or build your own from scratch. Jotform's advanced features, such as conditional logic, autoresponders, and over 200 integrations, further streamline processes. In addition, Jotform's AI-powered Agents offer real-time customer support by guiding users through the form submission process, answering questions, and ensuring a smooth experience, all while reducing the need for manual intervention. With Jotform’s Store Builder, you can also set up an online store, sell products, services, and subscriptions, collect donations, and receive payments through 30+ supported payment gateways. Finally, Jotform’s tools like Approvals, PDF Editor, and Report Builder help businesses transform collected data into actionable insights and automate workflows for even greater efficiency.

MagicBox is an AI-powered, award-winning, SaaS-based, cloud-hosted, end-to-end digital publishing platform that tailors education to individual needs. The platform enables K-12 and higher education publishers, authors, and content providers, as well as enterprise publishers, to create, manage, enrich, and deliver digital content through their custom-branded web and mobile apps. With its multi-tenant architecture, every school, school district, or corporate entity is a separate tenant that can be configured with a unique domain name, individual branding, and select features. MagicBox is widely used in North America, Australia, and Asia, with around 7 million users worldwide. It has received several accolades for its innovative features and functionalities, including personalized learning, gamification, social learning, and analytics. The platform's AI-powered technology constantly innovates to enhance its features and functionalities, making it an ideal solution for learners, teachers, and publishers worldwide.

Utilize our Catalog software to guide students through an interactive educational journey that begins with their career aspirations and supports their planning with effective tools, all while enhancing the efficiency of your catalog management process. Provide a seamless experience for program and course navigation with an intuitive search feature that caters to users on desktops, tablets, and mobile devices. Incorporate visuals, video links, and other engaging media to transform your catalogs into more dynamic resources. Preserve the accessibility and richness of your archived catalogs through Acalog, ensuring that modern students receive more than just a basic PDF course catalog. Effortlessly create, structure, and publish catalogs online in real-time to meet the demands of today's users. Enhance catalog change management by decentralizing with robust audit and approval controls, allowing for immediate updates to any part of the catalog without extra manual work or complex integrations. Leverage a fully integrated relational database to ensure greater accuracy and flexibility in your cataloging process. Additionally, empower prospects, students, and parents to effortlessly locate vital information directly on your website, enhancing their overall experience. This comprehensive approach not only improves user engagement but also streamlines your institution's catalog management efforts.

Students are at risk of not receiving the support and advising they need due to tight budgets and overworked staff. AI-driven technology allows staff to engage all students so schools can stand out from the rest and improve student outcomes. Administrators must be creative in order to remain competitive in today's market. Scalable AI technology can help you free up your staff to do what they love best. Personalized text campaigns can be used to increase admissions. Leaders and advocates for student success will benefit from these best practices and insights. In one click, you can transform your bot into a real person. Staff can be empowered to be present even in these difficult times. Advisors can use AI to provide immediate, effective guidance.