Business Software for Twilio

Poppulo is a leading software company for workplace experience and communications. Enterprise organizations can connect more people, customers, and places through the Poppulo Harmony platform. It enables them to seamlessly connect their employees, customers, workplaces, and customers via omnichannel employee communications, digital signage and workplace management. Poppulo's 6,000+ customers are representative of some of the most successful companies in the world, including 47 of Fortune 100.

Our cloud-based, enterprise-level appointment scheduling and visitor management platform combines on-location and digital channels. It provides self-service booking and curbside pick up, online and physical queuing as well as callback requests, wait time tracking, virtual meeting support, and contact center integration. This personalized experience, whether in person or digitally enhances client engagement, increases revenue generating opportunities and balances workforce staffing. It also provides key insights that organizations can't capture using their CRMs or calendars. We are the frictionless layer that sits on top of all those technology pieces, allowing for meaningful connections through a simpler engagement process.

Classe365 is a cloud-based, enterprise-grade student management software that can be used by educational institutions of all sizes. It's a unified solution that combines learning management system (LMS), student data system (SIS), customer relation management (CRM), and finance & accounting features. This makes it a comprehensive management tool for forward-thinking educational institutions. The platform gives educators the data and tools they need to improve education quality, student performance, and student lives. It improves the institution's credibility and allows for greater workforce flexibility to streamline school administration and increase student enrollment. Classe365 provides the tools to invent both students and learning activities, from student admission to alumni. Analytics and educational add-ons such as student enrollment and ecommerce are also key features.

Your ally in facilitating a tailored and compliant learning and talent development experience. As the pace of change accelerates globally, it is essential to cultivate talent agility within your workforce to enhance profitability and ensure adaptability for future achievements. Employee retention is vital for the longevity of any business. By investing in workforce development, you can significantly boost employee retention rates. Implementing ongoing onboarding processes allows for quicker transitions to productivity, resulting in tangible outcomes more swiftly. Employees who perceive opportunities for advancement are generally more engaged and tend to remain with the company for extended periods. Equip your organization with all necessary resources to ensure compliance, foster employee skill enhancement, and support career development and planning. Offer your employees a dynamic, engaging, and personalized learning environment that encourages their growth and development. Moreover, focus on identifying, attracting, and selecting the most suitable talent for your organization while simultaneously enhancing the efficiency and effectiveness of your recruitment team. This comprehensive approach not only strengthens your workforce but also builds a resilient and future-ready organization.

Navixy is a robust platform for GPS tracking and telematics, specifically tailored for businesses and service providers to efficiently oversee and manage their mobile assets. It allows for real-time monitoring of as many as 25,000 assets within a single account and is compatible with more than 1,600 types of GPS devices. Featuring an intuitive web interface, the platform also includes two dedicated mobile applications: X-GPS Monitor for tracking assets and X-GPS Tracker for sharing personal locations. Among its key functionalities are advanced telemetry options, geofencing capabilities, customizable alerts, and automated device configuration utilizing over-the-air (OTA) technology. Additionally, it offers a comprehensive suite of tools for fleet management, task scheduling, and route optimization, all designed with business needs in mind. Navixy also supports flexible billing arrangements, allows for white-label branding, and features a marketplace that includes various add-ons and integrations, making it suitable for a wide range of sectors including logistics, construction, agriculture, and oil and gas. This versatility ensures that companies across diverse industries can optimize their operations and enhance asset management effectively.

An all-inclusive service for medical appointment reminders via voice, email, and text, which includes options for rescheduling missed appointments and recall notifications. It provides immediate alerts to both patients and staff regarding any delays, office closures, or adverse weather conditions. This solution is fully compliant with HIPAA regulations, ensuring the secure exchange of protected health information through Relatient Messenger. Enhance patient engagement, address care gaps, reduce readmission rates, and boost revenue through automated outreach campaigns. The system features a mobile-centric registration and check-in process to streamline patient intake. As the financial burden increasingly shifts toward patients, evolving billing practices becomes essential. Outstanding balances can be collected more efficiently both in the office and online. The patient communication software sends automatic reminders for due balances and includes convenient online payment links for quick transactions. Additionally, it enables post-visit patient surveys that help generate public reviews, thereby enhancing your medical practice's online presence and reputation. By integrating these features, healthcare providers can significantly improve patient satisfaction and operational efficiency.

Exigence provides a command-and-control center software that helps manage major incidents. Exigence automates collaboration between stakeholders within and outside the organization. It organizes it around a timeline that records each step taken to resolve an issue and drives workflows among stakeholders and tools. This ensures that all stakeholders are on the same page. The product connects stakeholders, processes, and tools, reducing time to resolution. Customers who have used Exigence have experienced a transparent process, quicker onboarding of the relevant stakeholders, and a shorter time to resolve critical incidents. Exigence is used by customers to address critical incidents as well as for planned cyber incidents such as business continuity testing or software release.

OpenText Contact Center Analytics enables organizations to turn customer conversations into meaningful intelligence that drives improvement across service and operations. By collecting and analyzing data from calls, chats, emails, surveys, and social channels, the platform provides a complete, unified view of customer sentiment and behavior. Its AI capabilities surface trends, root causes, and emerging issues that may otherwise go unnoticed. Designed for enterprise-scale environments, it can seamlessly support tens of thousands of agents while maintaining high performance. The solution’s multilingual capabilities ensure insights are accessible across global teams. Built-in quality management features help leaders monitor interactions, evaluate agent performance, and enhance training programs. With decades of industry expertise behind it, OpenText delivers reliable analytics that accelerate decision-making. Overall, it empowers organizations to refine customer experience strategies using real-time, data-driven insights.

Pinpoint is the applicant tracking system built to make complex hiring simpler—especially for organizations juggling multiple hiring needs. Most ATSs promise the same thing: to help you hire the right people, on time, and on budget. But in the real world, hiring looks different from team to team and region to region. Whether it's different job types, locations, or candidate expectations, the complexity adds up fast. The problem? Many ATSs are built with a one-size-fits-all approach. They work well for one hiring model or stakeholder group, but force everyone else to adapt. Pinpoint takes a different approach. Whether you're hiring across countries or departments, for desk-based roles or frontline workers, entry-level or senior positions—Pinpoint gives you the flexibility to manage it all, without the usual compromises.

Swimlane Turbine is the world’s fastest and most scalable security automation platform. Turbine is built with the flexibility and cloud scalability needed for enterprises and MSSP to automate any SecOps process, from SOC workflows to vulnerability management, compliance, and beyond. Only Turbine can execute 25 million daily actions per customer, 17 times faster than any other platform, provider, or technology.

Our clients lead hectic lives and rely on us to help them reclaim their time for what truly matters to them. Our platform is designed to assist you in monitoring all of your projects seamlessly. You can also see when your assistants are available and communicate with them directly. Typically, we respond to requests within a matter of hours. On average, users of Byron save 15 hours each month by allowing us to manage their routine tasks. You can quickly submit requests, establish rules, oversee tasks, and automatically track the hours saved through our system. Grant your entire team access to facilitate project management and enhance productivity across your organization. Our Structured Tasks are engineered to automate human tasks effectively at scale. Within the Byron platform, you can create a streamlined process, connect external integrations, or upload a CSV file, allowing our team of assistants to spring into action. Initiate a task and receive consistent, structured responses and data in return, making your workflow even more efficient. This approach not only saves time but also enhances overall team collaboration.

Majesco stands out as the premier software partner for both Property & Casualty (P&C) and Life & Annuity (L&A) insurance sectors, facilitating rapid modernization, optimization, and innovation in their operations. With over 330 clients, including greenfield ventures, startups, managing general agents (MGAs), and some of the largest insurers, reinsurers, and brokers, Majesco's advanced SaaS platform solutions encompass core systems, data analytics, digital interfaces, distribution, absence management, and a vast ecosystem of both established and InsurTech partners, all aimed at shaping the future of the insurance industry. Our technology and expertise empower insurers to transform and innovate, ensuring they remain agile and competitive in a fast-paced market. By leveraging cutting-edge technologies like cloud computing, microservices, and API integration, we go beyond mere industry jargon. At Majesco, we actively implement these innovations, enabling carriers to adapt swiftly to market changes, generate substantial business value, and provide their customers with enhanced, quicker innovations tailored to their needs. Our commitment to driving the future of insurance is unwavering, as we continuously evolve our offerings to meet the dynamic demands of the industry.

Agara stands out as the premier Real-time Voice AI SaaS platform globally, designed to handle customer support calls instantaneously, thereby minimizing hold times, cutting down on manual data entry, and enhancing the overall customer experience. By utilizing Agara, organizations can notably boost their customer satisfaction scores while simultaneously achieving a reduction in support expenses exceeding 50%. This innovative approach to customer service transforms how businesses interact with their clients, making support more efficient and effective.

Software for autonomous Recruiting. Autopilot is 10x faster, more accurate, and simpler to hire! All in one solution. Powered by AI/ML We make it easy to focus on data-driven decisions by providing everything you need for an automated recruitment process. From AI Resume Analysis to Machine - Led Interviews, Interactive Psychometric Assessments, Domain Evaluations, Voice calls and Video Interviews. There are tons more features!

Uncover, categorize, and safeguard your sensitive information with Nightfall™, which leverages machine learning technology to detect essential business data, such as customer Personally Identifiable Information (PII), across your SaaS platforms, APIs, and data systems, enabling effective management and protection. With the ability to integrate quickly through APIs, you can monitor your data effortlessly without the need for agents. Nightfall’s machine learning capabilities ensure precise classification of sensitive data and PII, ensuring comprehensive coverage. You can set up automated processes for actions like quarantining, deleting, and alerting, which enhances efficiency and bolsters your business’s security. Nightfall seamlessly connects with all your SaaS applications and data infrastructure. Begin utilizing Nightfall’s APIs for free to achieve sensitive data classification and protection. Through the REST API, you can retrieve organized results from Nightfall’s advanced deep learning detectors, identifying elements such as credit card numbers and API keys, all with minimal coding. This allows for a smooth integration of data classification into your applications and workflows utilizing Nightfall's REST API, setting a foundation for robust data governance. By employing Nightfall, you not only protect your data but also empower your organization with enhanced compliance capabilities.

#1 industry-leading CRM/ERP developed by Service industry professionals. Field Pros helps companies track every aspect of their business, from fleet tracking to project management to collecting payments. We help crew companies run efficiently and effectively. Our founders have over 35 years of experience in running service businesses. Using their industry knowledge, combined with artificial intelligence, we have created the most cutting-edge cloud CRM for the service industry. Our platform is suitable for all trades. Your company can benefit from cutting-edge technologies that will help you run your business more efficiently and effectively.

Eliminate the need for your call center by transforming your business into a conversational leader through comprehensive cloud messaging solutions. Ensure your customers receive non-stop support with a 24/7 interactive portal to engage with your services. Implement secure transactional messaging to offer enriched and dynamic experiences while maintaining rigorous data privacy, guiding users towards effective resolutions. Utilize a full-stack platform that incorporates automation, conversational analytics, agent escalations, and self-service options seamlessly. Master the deployment of AI to infuse conversational elements into your brand, significantly enhancing customer satisfaction through exceptional user experiences. Say goodbye to ineffective AI trials and projects that go nowhere—Pypestream clients experience remarkable returns on investment. This approach not only fosters innovation but also demonstrates tangible business benefits. In light of staffing challenges posed by the pandemic, consider leveraging Pypestream's COVID-19 customer care starter packs to enhance your operations and support. Embracing this technology can pave the way for a more resilient and responsive customer service model.

Davra IoT empowers businesses, fleet operators, original equipment manufacturers (OEMs), municipalities, and various organizations to conceptualize, develop, and swiftly launch industrial-grade IoT applications on a dependable, secure, and scalable platform. Bring your IoT initiative to market in under 50 days, and enjoy a system that prioritizes integrations. Significantly cut your project costs by as much as 80%, while accessing comprehensive analytics that include descriptive, diagnostic, predictive, and prescriptive insights. Utilize our cloud-based streaming analytics alongside machine learning, natural language processing, and artificial intelligence capabilities directly at the network's edge. Benefit from HTML5 dashboard visualizations, sophisticated geo-mapping, and an intuitive layout manager, among other features. Gain access to a thorough developer suite that includes source control, versioning, and a full code editor. Achieve an "asset-centric view" of your IoT devices by incorporating both static and dynamic attributes into your applications. Additionally, take advantage of a fully microservice-oriented design that supports infrastructure libraries and runtime engines for enhanced efficiency and performance. This comprehensive approach ensures that your IoT solutions are not only functional but also adaptable to future technological advancements.

You don't need to use multiple tools for your engagement, communication, or wellness needs. All of these can be done on one platform. Your users will deal with a variety of apps and tools that are not intended for the same purpose. This can lead to confusion and lower engagement. You need a platform for wellness, communication, engagement, and challenges that organizes, integrates and communicates all of your services and benefits, regardless of how they change over time. Our modular, customizable platform for employees highlights and delivers tools based upon each user's specific needs, decreasing clutter, increasing utilization, providing a better experience and overall quality.

Elevate and expand your B2B SaaS or online service business with the support of a Sales CRM, automation, and cutting-edge artificial intelligence. Sellution's comprehensive All-In-One CRM Sales platform has been meticulously designed to empower companies to enhance their sales performance and accelerate growth through the effective utilization of sales automation and AI technology. By accessing a single platform, you can effortlessly view all your customer information in one centralized location. Sellution provides an extensive suite of CRM tools aimed at optimizing the management of your contacts and sales opportunities within the pipeline. With Sellution, your sales teams will harness a state-of-the-art sales automation system that enables them to increase the number of calls made, emails sent, and deals finalized, ultimately driving greater success for your organization. Additionally, this innovative approach ensures that your team can focus more on strategic selling rather than administrative tasks.

The fastest way to integrate APIs, and run code. Pipedream is a serverless computing platform and integration platform that makes it easy for developers to create event-driven workflows and connect apps. Any API can be turned into an event stream by creating event sources. You can create event sources to listen for tweets, Github events or Airtable records. You can inspect events in a human-friendly manner, trigger Node.js workflows for every event, and consume events in your app via API. Node.js code steps are used to create workflows that run on every event. You can write your own Node.js and use any npm packages. Or you can reuse actions that scaffold popular APIs. You can trigger via sources, a custom URL, email address or SDK code, or a schedule. Connect to Auth apps once and they will continue to work in your workflow. Pipedream supports OAuth, key-based auth and handles token refresh and OAuth flow for you. Simply link accounts to steps, and include the appropriate auth information in code.

KLoBot is an innovative platform for building DIY bots that enables organizations to quickly create conversational chatbots that utilize both text and voice through a user-friendly drag-and-drop skill interface, providing immediate enhanced capabilities for use across various platforms. Our goal is to empower individuals to craft intuitive no-code chatbots that can offer secure access to organizational knowledge on demand while also handling repetitive tasks efficiently. With KLoBot, users can interact with chatbots through widely used channels such as Slack, Facebook, Microsoft Teams, SharePoint, Twilio, and Skype, or even integrate them directly into mobile applications to facilitate communication with enterprise systems and smart devices in a manner akin to conversing with coworkers. Furthermore, this flexibility allows for an improved user experience, aligning technology more closely with everyday communication habits.

QuikStor Cloud is an entirely browser-based software platform that provides extensive management tools for self-storage owners, operators, and managers to access from virtually any location. With QuikStor Cloud, there are no restrictions on how or where you can oversee your storage facility. The Infinity keypads from QuikStor are created with a focus on customization, featuring both wired and wireless capabilities in each unit, making them ideal for securing various access points at facilities of all sizes around the globe. Additionally, QuikStor's websites are crafted to enhance occupancy through a user-friendly design that has been tested and proven effective in the self-storage sector. The integrated eCommerce functionality allows your storage facility to accept rentals or reservations at any hour, even during late-night hours. Our expertise also extends to SEO strategies tailored specifically for self-storage facilities. This powerful SEO tool, a valuable addition to QuikStor websites, boosts brand visibility and attracts a larger pool of potential tenants to your online platform, ensuring your facility stands out in a competitive market. This holistic approach not only enhances operational efficiency but also contributes to long-term growth and success in the self-storage industry.

Our clients find innovative strategies to reduce call center expenses, enhance revenue potential, and mitigate compliance risks through our adaptable and scalable solutions. By leveraging advanced technologies such as AI, Natural Language Processing, and Intelligence Tools, we transform raw, unstructured call data into organized, valuable datasets for in-depth analysis. This empowers businesses to make informed decisions based on every interaction in sales, service, or marketing. Our Voice Analytics software efficiently transcribes contact center conversations and organizes the resulting data into actionable insights. With the help of natural language processing (NLP), recordings are automatically transcribed for ease of use. Furthermore, our industry-leading query solution allows users to analyze, inspect, and categorize calls effectively. We also provide automatic detection and redaction of sensitive information, such as PCI and PII, from both audio and transcripts. Our system incorporates 40 paralinguistic metrics, including silence, overtalk, dynamism, and sentiment, to offer comprehensive insights. Utilizing machine learning, we can identify and predict complex behaviors with impressive accuracy. Additionally, we extend our analytical capabilities to chat, email, CRM, and support data, ensuring a holistic understanding of customer interactions while continuously refining our tools for better performance.

Traction Rec is more than a mere system for managing members and programs; it provides community centers with the ability to tailor experiences for their constituents through Salesforce, the leading platform for constituent management. Equip your members with advanced self-service tools that allow them to engage with your organization whenever and wherever they choose, regardless of their device. Your team will benefit from a comprehensive member overview, which presents the essential data required to create personalized interactions for each individual. With Salesforce's powerful reporting and analytics features, you can easily access real-time insights into the crucial metrics of your community center. Traction Rec offers a complete 360° perspective on your constituents, allowing you to oversee memberships, programs, facilities, retail operations, and financials all from a single, accessible platform. Additionally, you can activate various modules and integrations with the core system, leveraging secure, cloud-based technology to enhance your operations. This holistic approach not only streamlines management processes but also fosters a deeper connection between your center and its community.