Business Software for Trustpilot

What is WiFi Marketing? WiFi Marketing is a Guest WiFi software solution that allows venues such as cafes, restaurants and hotels to capture customer information in a GDPR-compliant manner. Names, email addresses, DOBs and phone numbers, gender, and postal codes are all included. The software can be used to help with the NHS Test and Trace program. It can redirect customers who log in to the WiFi to an online menu or a mobile application. The data can be used to analyze the data and identify trends in order to better understand the customers who come through the door. The WiFi Marketing solution has over 2000+ integrations to companies like TripAdvisor and Salesforce. It can also be integrated with other solutions such as Yumpingo, Airship CRM, Yumpingo, Slack, Yumpingo and more to create a digital ecosystem.

Nudgify empowers brands across 137 nations and 29 languages to boost trust and sales through social proof Nudges driven by real-time insights. By highlighting the popularity of your products via Social Proof notifications, you can foster trust and momentum. Create a sense of urgency by indicating when a product is low in stock, which enhances the customer's desire to purchase. Showcasing top reviews and ratings can inspire confidence and alleviate any potential doubts in buyers' minds. Setting a limited time for sales generates urgency, prompting customers to act more quickly. Additionally, minimizing abandoned carts and increasing overall basket values can be achieved by establishing targets for free delivery. You can also craft Custom Nudges to draw attention to crucial information on any webpage. With our Social Proof application, visitors can see unique insights that they typically miss, such as who else is currently shopping and what items are being purchased. These elements collectively contribute to a more personable website experience. By utilizing FOMO notifications to nudge your visitors, you can heighten their motivation to engage, thereby increasing sales and encouraging more sign-ups. Ultimately, Nudgify not only enhances sales but also transforms the way customers interact with your brand.

Safeguard your company's online image with 5th Star, the top-rated reputation management plugin for WordPress. This innovative tool gathers and oversees feedback from your site visitors, directing positive reviews to your preferred platforms such as Google, Yelp, and Trustpilot, while funneling negative feedback to your email to handle privately. Seize the opportunity to shape your online presence with 5th Star! By encouraging more favorable reviews and preventing negative ones from becoming public, you can significantly enhance your business's credibility. Studies show that 88% of consumers value online reviews from reputable sources just as much as personal recommendations, and an impressive 92% are more inclined to engage with a service or make a purchase after encountering a favorable review on trusted sites. Notably, platforms like Google consider these reviews as vital factors in their local search rankings. Consequently, utilizing 5th Star not only improves your reputation but also boosts your visibility in search results.

SentiSum harnesses the power of machine learning to meticulously categorize and tag various customer communication channels with unmatched precision. By utilizing our customizable insights dashboard, you can transform your customer's feedback into actionable and readily available information. SentiSum is engineered with machine-learning-driven natural language processing to ensure a high level of accuracy in understanding and tagging customer interactions. You can rely on the tags generated by SentiSum to support significant strategic transformations within your organization. Gain detailed, actionable insights from customer discussions, enabling you to route and prioritize support tickets based on their sentiment and subject matter. With SentiSum, you can analyze the topics and sentiments of all CSAT and NPS surveys, ensuring comprehensive coverage. Moreover, it can automatically convert negative reviews or social media comments into actionable tickets. SentiSum not only enhances the accuracy and detail of your ticket tags but also translates those tags into easily accessible insights. This capability empowers you to substantiate new initiatives with solid quantitative evidence, increasing the likelihood of making a positive impact on customer experiences. Furthermore, by automating the tagging process, SentiSum streamlines contact reporting for greater efficiency.

Advanced System Protector features a robust engine designed to thoroughly scan and eliminate all forms of malware and harmful files, ensuring your data remains safe and secure. This software is equipped with a variety of functionalities aimed at providing comprehensive defense. It effectively cleans 100% of identified threats, allowing for a smooth browsing and computing experience. Simply initiate the scan now to identify and eradicate infections on your PC. The program offers multiple scanning options, including quick, deep, and custom modes, to guarantee an extensive cleanup. Not only does Advanced System Protector defend against malware and infections, but it also safeguards your personal information from being compromised. It identifies and removes unwanted adware and toolbars to enhance your data security. Additionally, any suspicious files are isolated to prevent further infection spread. The software also deletes browser cookies and your internet history to maintain your privacy. By keeping your system protected against malicious threats and potentially unwanted programs (PUPs) that can cause performance issues, it contributes to a more stable and efficient computing environment. Regular use of this tool is essential for maintaining optimal system performance and security.

Utilize your existing templates to generate contracts through smart forms and impress your clients and teams with seamless eSigning capabilities. Our innovative technology enables you to produce identical documents in a significantly reduced timeframe. You’ll benefit from comprehensive audit logs and eSigning certificates that enhance security and accountability. Clients will be impressed by consistently branded documents, emails, and eSigning pages that reflect professionalism. Conveniently oversee all your templates in a single location, granting you access to any document from any device, anywhere. This streamlined process eliminates outdated templates, ensuring your team always utilizes the most current version. We understand that your time is valuable, which is why our skilled team will handle the setup of your templates for you. Your trial period only commences when your templates are fully configured, allowing you to start efficiently. By delivering professional documents in mere seconds, you can exceed client expectations and ensure compliance with accurate, branded onboarding materials. Close deals swiftly and in accordance with regulations by utilizing well-designed engagement documents. Additionally, our platform is designed to grow with your needs, ensuring ongoing support and updates as your business evolves.

Contemporary tools for social media management designed for all users. These meticulously developed tools enable you to surpass your objectives with ease. Discover, collaborate, and schedule your content seamlessly across all social platforms. With the ability to visually arrange and preview your posts, you can forge stronger connections with your audience and manage messages, comments, and reviews from a unified dashboard. Analyze and report on the success of your social media campaigns, creating tailored and actionable reports that identify what strategies are effective and which are not. Vista Social Listening features allow brands to monitor relevant conversations with timely notifications and advanced filtering options. Enhance your online reputation with comprehensive review management tools that include reporting, alerts, and response capabilities. Strategically plan and publish to your social media accounts like an expert, employing unique platform features and methods that drive tangible results. Now, benefit from the added power of ChatGPT to elevate your social media strategy!

One platform that automates reputation management and online presence. We will find duplicates and false addresses to ensure customers get to the correct address. This will prevent you from losing positions in search results or customer reviews. You can collect reviews from popular digital services, get notifications of new ones, and respond to them all from one account. BrandWizard uses machine-learning to identify the photos in your listings. It allows you to submit complaints and delete irrelevant listings. An analytical monthly report on the state of your company's online presence. Analyze the reviews of your competitors and how their locations are rated to improve your reviews strategy. BrandWizard gives you the ability to distribute access rights to your franchisees or employees.

Saastic actively solicits feedback from your customers, enabling you to enhance your reputation and attract more business effortlessly. By automating the review collection process, Saastic saves you the hassle of manually reaching out to clients and following up, allowing you to focus on other important aspects of your business. With Saastic, you can establish social proof through reviews on platforms such as Google, Trustpilot, G2, and Capterra. The service seamlessly integrates with tools like Stripe, HubSpot, or Zapier, or you can opt to add customers manually. Every day, Saastic will send out requests for reviews about your product, and your landing page will provide each customer with the opportunity to rate their experience, offer feedback, and access links to various review sites. In cases where a customer gives a low rating, you have the option to present a feedback form instead of directing them to public review sites, helping to prevent negative reviews from being visible. You'll receive notifications via email and Slack whenever customers provide ratings or feedback on your product. Moreover, you can showcase your most outstanding reviews on a personalized, customizable showcase page, further enhancing your business's credibility and appeal. This comprehensive approach not only streamlines the review process but also fosters a positive relationship with your customers.

A robust restaurant reservation system is essential for any dining establishment that allows patrons to book tables in advance. Opt for a versatile booking platform that is user-friendly, efficient, and reliable, without charging any commission for up to 25 bookings each month. The intuitive visual table planner offers an effortless way to monitor table availability and occupancy levels. Streamline your daily operations by managing reservations effectively and swiftly assigning tables to new arrivals. With a convenient color-coded system, you can easily differentiate between available, reserved, and occupied tables at a glance. Additionally, mitigate the chances of ending up with empty tables by implementing an online waitlist feature, which allows guests to join the waitlist when your restaurant reaches full capacity. Seamlessly manage these waitlist entries and convert them into regular reservations with just a few clicks. You can also enhance the booking experience by incorporating custom input fields in your reservation process, allowing you to gather specific details and preferences from your guests, including dietary restrictions, special events, and the number of children in their party. This system not only simplifies the booking experience but also enables you to tailor your services to meet the unique needs of each guest.

Imagine having your very own designer, copywriter, and developer at your fingertips, effortlessly creating a website for you without any concerns about design intricacies, user conversion, hosting services, or security certificates. This is an excellent opportunity to highlight your skills and experiences to potential clients or employers while also giving you the power to manage your online identity and craft a distinctive digital space that reflects who you truly are. Furthermore, this platform serves as a venue to display and sell your digital products, allowing you to share in-depth information about what you offer, provide demos or complimentary samples, and facilitate straightforward purchasing and downloading for customers. By establishing an online portfolio, you can not only showcase your work but also attract prospective clients and collaborators, paving the way for new opportunities. Engaging with your audience and building a community becomes effortless, as you connect with fans who appreciate your work. Additionally, having a personal website allows you to present the services you provide, articulate the advantages of your offerings, and streamline the process for potential clients to learn more about you and schedule appointments with ease. Ultimately, this empowers you to take charge of your online narrative and shape how your audience perceives your professional brand.

Easily add, import, and manage customer reviews, photos, and videos while moderating content seamlessly. Integrate reviews from platforms like Facebook and Google alongside your own to enhance your website's credibility. You have the option to approve or reject customer-submitted content before it appears on your site, ensuring quality control. Responding to both positive and negative reviews demonstrates that your store values customer feedback. Additionally, you can correct any typos or grammatical errors to uphold your brand's reputation. Encourage customers to share photos and videos with their reviews, adding to the social proof of your products. Fera offers third-party verification of real buyers, which boosts trust in your reviews among potential customers. By utilizing Fera’s extensive documentation and code examples, you can create an enriched experience for your users. Moreover, safeguarding your website while protecting customer information is essential for maintaining a trustworthy online presence.

Gather double the amount of video and text testimonials effortlessly. Imagine waking up to a flood of notifications in your inbox, each one a new testimonial waiting to be shared within moments. This heightened engagement leads to increased website visits, better conversion rates, and ultimately, more successful deals closed. With Senja, the entire process is streamlined and user-friendly. Design high-impact testimonial collection forms that you can distribute across various platforms. Encourage your customers to participate, provide incentives, and express gratitude with personalized thank-you messages. With Senja, you'll effortlessly amass twice the number of testimonials. All your testimonials can be conveniently housed in one centralized location. You can easily import testimonials from various online sources to consolidate your collection. Say goodbye to disarray and confusion. Whether managing one product or a hundred, you can oversee every testimonial in a single dashboard. Additionally, you can collaborate with your entire team, allowing them to add, modify, and distribute testimonials as needed, enhancing your outreach even further.

Identify bugs and user experience problems through your evaluations, receive immediate Slack notifications for various feedback topics, and leverage natural language processing to examine over 65 customer feedback sources. Bugs highlighted in customer feedback are discovered promptly. Anecdote diligently monitors your customer insights from a multitude of sources, including App Store reviews and customer support messages, always on the lookout for any bug mentions. Our unique natural language processing system ensures the most precise grouping of customer feedback, backed by secure on-premises processing to protect customer information. Activate real-time alerts for crucial customer feedback findings and anecdotes that are sent directly to your Slack channels or team emails. Just set your desired frequency and keywords. Our powerful search functionality combs through all customer feedback, from support inquiries to reviews, to pinpoint exactly what you need. This approach is ideal for conducting product research and validating your assumptions, ensuring you stay ahead in understanding customer sentiments and experiences. With these tools, you can transform feedback into actionable insights efficiently.

Sensay revolutionizes the offboarding process by capturing the irreplaceable knowledge employees carry with them when they leave an organization. Using its AI interviewer Sophia, Sensay conducts smart, voice-driven interviews that uncover both explicit and tacit know-how—everything from project insights to daily workflows. The platform automatically organizes and indexes this data, making it accessible via Slack and Teams so teams can query past expertise anytime. Companies using Sensay report a 95% knowledge retention rate and 40% faster onboarding, thanks to its structured capture and easy retrieval system. Within just two days, organizations can be fully set up and ready to conduct their first AI-led interview. Every conversation is encrypted and protected under industry-leading security protocols like AES-256 encryption and TLS in transit. With quantifiable ROI through reduced training time and productivity recovery, Sensay helps businesses turn turnover into long-term growth. By combining automation, natural conversation, and secure knowledge sharing, it’s redefining what effective offboarding looks like in the modern workplace.

Shapo is an all-in-one social-proof engine that lets developers, marketers, and e-commerce owners turn raw customer feedback into measurable growth without juggling half a dozen plug-ins. Spin up a mobile-first form in 30 seconds to capture video, text, or image testimonials; launch branded e-mail invitation campaigns; or sit back while Shapo’s importer auto-syncs reviews from 20 + platforms—Google Business, Facebook, Yelp, App & Play Stores, Capterra, G2, Shopify, Product Hunt, Zillow and more. Displaying proof is just as friction-free: drop three lines of HTML and instantly render lightweight carousels, sliders, pop-ups, or grids, all skinned to match your CSS. A live “Wall of Love” page updates in real time, while the built-in Review Booster link-in-bio funnels happy customers to the review sites that move the needle. For SERP geeks, one-click aggregate review schema stamps ★★★★★ rich snippets in Google without harming Core Web Vitals (script loads under 50 ms). Under the hood you’ll find tag-based moderation, star filters, smart triggers, and GDPR-friendly data handling. Hook into Zapier, Make, or the REST API to fire webhooks when new praise lands, pipe sentiment into Slack, or enrich CRM records. The always-free tier covers 10 testimonials, unlimited widgets and forms; the $29/mo Pro plan unlocks unlimited imports, removes branding, bundles 500 monthly invite sends, and adds priority support. Whether you call it review management, video testimonial software, a Google review widget, or a full-blown reputation-management platform, Shapo condenses the entire conversion-rate-optimization toolkit into a single workspace you can deploy before your coffee cools.

Rule serves as a comprehensive digital communication solution that facilitates the crafting of individualized customer experiences through various channels, including email, SMS, RCS, marketing automation, and newsletters. It features an intuitive drag-and-drop editor equipped with pre-branded templates, along with a dynamic Journey Builder designed for complex, multi-step workflows and sophisticated tools for advanced segmentation and hyper-personalization to customize messaging at each interaction. Users have the ability to implement preconfigured automations activated by customer actions, take advantage of built-in newsletter and SMS/RCS functionalities for impactful campaigns, and view consolidated performance insights through a unified analytics dashboard that monitors effectiveness across different campaigns, automations, and customer journeys. With more than 100 ready-to-use integrations and complete API access, Rule ensures real-time synchronization of customer and order information. Furthermore, it includes features such as loyalty triggers, integration with Meta for social advertising, and compliance with GDPR and CCPA regulations, all of which provide secure and seamless orchestration of customer interactions. This combination of features empowers businesses to enhance their engagement strategies significantly.

Clientpulse efficiently collects and analyzes user feedback from various sources such as app reviews, support tickets, and survey responses to uncover the reasons behind user churn, difficulties, or satisfaction with your product. Utilizing advanced clustering techniques, it goes beyond generic summaries to pinpoint and quantify the most prevalent topics. These insights are presented in a dynamic Voice of Customer dashboard, allowing users to click on any graph to explore the original conversations that led to each finding. The platform's adaptive taxonomy is constantly refined as new themes arise, enabling your team to work with up-to-date, relevant categories without the need for manual tagging. Additionally, integrated sentiment analysis identifies negative feedback that traditional metrics like NPS or CSAT might overlook, empowering you to address concerns proactively and enhance positive word-of-mouth. This comprehensive approach not only improves user retention but also fosters a deeper understanding of customer needs and preferences.

NinjaPipe is a cutting-edge CRM and sales automation platform that leverages AI technology to streamline and enhance business growth by providing a consolidated workspace for managing leads, clients, communications, deals, tasks, and customized client portals. It integrates features such as automated pipeline management, deal tracking, and contact organization to highlight the next steps in the sales journey, all while minimizing the need for manual coordination; users can easily exchange documents, messages, deals, and tasks with clients via personalized portals, automate follow-up communications, and ensure that all interactions are linked to specific opportunities. This platform prioritizes ease of use and transparency, featuring inbox-style layouts, real-time activity streams, and integrated support ticketing to enable teams to respond promptly, preserve context, and reduce barriers between sales, operations, and customer success. Additionally, NinjaPipe incorporates growth-centric automation, action triggers, intelligent reminders, and customizable workflow rules to maintain engagement with prospects, ultimately fostering a more efficient sales process. With these robust functionalities, businesses can not only enhance their operational efficiency but also drive better performance and higher conversion rates.

WiserReview is an advanced platform designed for managing reviews that assists businesses in effortlessly gathering, organizing, moderating, and showcasing customer feedback with minimal manual intervention. The platform automates the sending of review requests through various channels, such as email, SMS, WhatsApp, QR codes, and shareable links, triggered by significant events like purchases or customer interactions. To ensure quality, it includes moderation features like automatic filters and intelligent approval settings to block spam, inappropriate language, or content that doesn't align with the brand. Users can submit reviews in various formats, including text, photos, and videos. Additionally, WiserReview offers customizable widgets—such as carousels, popups, and badges—that can be tailored to fit a business's branding and seamlessly integrated into product pages, sales pages, and other areas of the website; the reviews are formatted to enhance credibility, utilizing features like schema support for star ratings in Google search results. A centralized dashboard consolidates reviews from multiple platforms, including Google and Facebook, providing business owners with a comprehensive overview of customer sentiment in one convenient location, which ultimately aids in improving customer engagement and satisfaction.

Studioflo is a comprehensive business management solution designed specifically for tattoo artists, private studios, and multi-artist shops, facilitating seamless operations through automated processes for client acquisition, communication, bookings, payments, social media engagement, and reputation management. Central to its functionality is an AI assistant named Athena, which adapts to your business preferences, pricing, style, and schedule, allowing it to efficiently respond to inquiries on platforms such as Instagram DMs, Facebook messages, SMS, and email in less than a minute while also qualifying leads, managing cancellations and rescheduling, collecting deposits, sending reminders, handling digital consent forms, following up with clients, and soliciting reviews post-service. Studioflo streamlines communication by consolidating all messages into a single inbox and empowers users to create targeted advertising campaigns on Instagram, Facebook, and Google using pre-built templates aimed at attracting ideal clientele. Additionally, it provides tools for scheduling and watermarking social media posts, viewing analytics comprehensively, and managing payments through integrated services like Stripe and Square, along with the capability to send invoices and quotes effortlessly. By centralizing these essential functions, Studioflo not only enhances operational efficiency but also allows artists to focus more on their craft while ensuring their business thrives.

Yieldify is an eCommerce brand's expert in customer journey optimization (CJO). Yieldify gives eCommerce stores smart website personalization technology that will increase conversions, capture more leads and increase average order value. Yieldify is a fully managed solution that offers bespoke customer journey mapping services and CRO strategy. It also provides design and technical implementation for your campaigns.

Everything you need for an effective research system. Centralize all your research data, improve collaboration and standardize your research process. Share your insights easily. Keep your classification system organized. It is easy to manage tags, properties, and labels. Data security and privacy compliance. Trusted by public and private companies around the globe. Analyze your data to create useful reports. Connect the dots between insights. You can find anything in seconds. You have hundreds of filters at your disposal. AI powered search that works. Standardize your research process by creating templates that everyone can use. Empower more people to do better research. Deep integrations give you real superpowers, access to customer feedback quickly and eliminate complicated Zapier workflows. No additional charges for uploading files of any size or format. Transform audio and video recordings into timestamped transcripts. Instant visibility of who is sharing insights.

Customer feedback can be analyzed across all channels, from support tickets to reviews. You can combine customer feedback from reviews, surveys, surveys, support tickets and other channels into one repository. Each piece of feedback will be automatically analyzed for sentiment and topics based on your taxonomy. Real-time insight into customer issues and requests to drive tangible improvements in your CX. All your feedback can be gathered in one place using all your favorite tools. Automatically analyze customer feedback, reviews, and support tickets. Prodsight automatically scans all your conversations and identifies the most important topics you should be following. Our AI suggests topics like cancellations, technical issues, and pricing complaints. You can create your own topics to track specific elements and features of your platform. To identify the root causes of issues, drill-down into sub-topics.

Software for specialist insurance broking management. Software engineers built it. Software solution for insurance policy administration. Customer relationship management (CRM). Manage personal and commercial clients with multiple addresses and contact information. Monitor communication and drive marketing. Track and manage multiple policies and quotes. Record detailed risk information. Automate underwriters' quote requests. Record, manage and report on insurance claims. Prepare custom financial reports. Enforce FCA compliant documentation. Clear visibility of client data, with quick access to more detail. Ability to view multiple clients simultaneously. Visualize the location of your client and plot geographical data such as flood or subsidence. Customer service is easier when you have easy access to client information. Document storage and processing. Integrated workflow tasks, events, and notes.