Business Software for Slack

Botmind is a software-as-a-service platform designed to enhance customer experience by automating responses to common inquiries using a blend of artificial intelligence and human support within the same communication channel. By facilitating order tracking and appointment scheduling, Botmind strengthens customer relationships and seamlessly integrates with existing tools such as Zendesk, Front, and Intercom. This innovative solution aims to optimize your return on investment in several ways: by boosting customer satisfaction through quicker and more accurate responses, enhancing employee experience by alleviating their workload from trivial issues, and significantly lowering customer support costs by 50% to 90%. Among the many benefits offered by Botmind are a library of 90 pre-recorded responses, the ability to provide answers to customers in under one second, and the impressive reduction of support costs by up to 90%. Overall, Botmind stands out as a valuable tool for companies looking to improve efficiency and satisfaction across both customer and employee experiences.

Alithya GoTest is a collaborative test hub that is easy and quick to master and integrate, ensuring the quality of any professional digital solutions for companies requiring reliability without compromises. Through the GUI, our solution allows you to collaborate, execute and fix your tests and communicate at all levels to ensure test plans and test results are provided with the right level of details. Alithya GoTest is platform-agnostic and will allow you to seamlessly test desktop, web and mobile applications. You will not have to spend months building, maintaining and integrating your test platform into your development workflow, which allows your development team to focus on delivering value and quality. Compared to more traditional solutions, Alithya GoTest is the only tool on the market that allows you to completely test your software from end-to-end using continuous testing in a DevOps process. Contact our top-notch bilingual support team or use our consulting, coaching or online training resources to get up to speed in no time. Benefit from our growing list of pre-made test suites for professional ERP platforms like Oracle Fusion Cloud to ensure updates are not breaking your software solution.

UserTesting transforms how enterprises gather and apply human insights by combining a massive, engaged global participant network with AI-powered insight synthesis. The platform offers fast, reliable feedback to improve marketing effectiveness, product usability, and customer experience strategies. By replacing traditional surveys and focus groups, UserTesting helps businesses quickly validate ideas, co-innovate with customers, and refine messaging to boost conversion rates and loyalty. Its enterprise-grade security and compliance certifications, including SOC 2, GDPR, and HIPAA, make it suitable for the most regulated industries. Leading companies such as Kimberly-Clark and Wells Fargo use UserTesting to accelerate decision-making, reduce costs, and improve customer satisfaction scores. The platform scales from individual teams to large organizations, providing expert-led services and onboarding to ensure success. UserTesting’s intuitive tools make it easy to get feedback on campaigns, UX designs, and digital experiences. Overall, it empowers businesses to move faster and smarter with the real voice of their customers.

CEOs and HR teams at forward-thinking companies like Spotify, Trivago, and Babbel use Leapsome for continuous performance management and personalized learning. This creates employee engagement and helps to drive the success of their company. Leapsome is a people management platform that combines tools for Goals & OkRs Management, Performance Review & 360s and Employee Learning & Onboarding. It also offers feedback & praise, employee engagement surveys, feedback & praise, and meeting planning.

Probely is a web security scanner for agile teams. It allows continuous scanning of web applications. It also lets you manage the lifecycle of vulnerabilities found in a clean and intuitive web interface. It also contains simple instructions for fixing the vulnerabilities (including snippets code). Using its full-featured API it can be integrated into development pipelines (SDLC) or continuous integration pipelines, to automate security testing. Probely empowers developers to become more independent. This solves the security team's scaling problem that is often undersized compared to development teams. It provides developers with a tool to make security testing more efficient, which allows security teams to concentrate on more important activities. Probely covers OWASP TOP10, thousands more, and can be used for checking specific PCI-DSS and ISO27001 requirements.

DNIF offers a highly valuable solution by integrating SIEM, UEBA, and SOAR technologies into a single product, all while maintaining an impressively low total cost of ownership. The platform's hyper-scalable data lake is perfectly suited for the ingestion and storage of vast amounts of data, enabling users to identify suspicious activities through statistical analysis and take proactive measures to mitigate potential harm. It allows for the orchestration of processes, personnel, and technological initiatives from a unified security dashboard. Furthermore, your SIEM comes equipped with vital dashboards, reports, and response workflows out of the box, ensuring comprehensive coverage for threat hunting, compliance, user behavior tracking, and network traffic anomalies. The inclusion of a detailed coverage map aligned with the MITRE ATT&CK and CAPEC frameworks enhances its effectiveness even further. Expand your logging capabilities without the stress of exceeding your budget—potentially doubling or even tripling your capacity within the same financial constraints. Thanks to HYPERCLOUD, the anxiety of missing out on critical information is now a relic of the past, as you can log everything and ensure nothing goes unnoticed, solidifying your security posture.

Experience top-tier audio, video, and web conferencing with Callbridge. Our Cue™ bot effortlessly generates transcriptions for all recorded meetings, utilizing sophisticated algorithms to distinguish between speakers and adapt over time. The browser-based platform allows for seamless video conferencing without requiring any downloads, delays, or complicated setup processes. You can customize your virtual meeting space to reflect your brand's logo and standards. Callbridge offers a fluid solution that connects you from any device, regardless of location. Embrace the forefront of efficiency with precision tools that ensure flawless meeting capture. With robust virtual security features, Callbridge enables you to meet confidently without concerns about privacy breaches. Your AI assistant is always prepared to automate and transcribe meeting details, providing the support you need precisely when you need it. Direct messaging facilitates uninterrupted discussions, enhancing the overall experience. Additionally, the introduction of Caller ID ensures instant recognition of participants, transforming your online meetings into a more engaging and organized affair. This comprehensive suite of features not only elevates your conferencing experience but also streamlines communication and collaboration across teams.

Who likes to fill out surveys? No one. Feedier is an innovative platform that collects valuable feedback. Keep your leadership position and turn feedback into growth leverage. Make data-driven decisions to improve services and products. Innovative forms: With a unique model called S.I.R.A., you can quickly deploy innovative forms in just minutes. Measure Satisfaction, Collect valuable Insights and Reward to Create Loyalty, and finally push an Action To Create Engagement Get more responses You can encourage your participants to provide feedback by requesting highly targeted and unique feedback. This will not only make the experience more efficient and faster, but it also motivates them to share their opinions. Empower your data: Feedier act as data-hub. Connect cross-data from your services and applications to the feedback you collect. Segment the data that you need. Machine learning analysis allows you to go one step further in sentiment analysis. A platform for collaboration to infuse actions Give feedback to your teams, engage your participants, and export your data.

WebOps can help you empower your web team. WebOps empowers web teams to be agile, iterate more quickly, and drive results. With scalable infrastructure and lightning-fast content delivery networks, you can build the best Drupal and WordPress sites. Your web development team will be able to stay on schedule with the tools they need. Your web team can develop, test, and launch websites in real time using Git-based workflows. Pantheon is used by agile marketers to quickly publish new content and launch digital campaigns. Our hosting platform has been adopted by over 2,500 web agencies to improve developer productivity, reduce operational costs, and deliver incredible digital experiences for clients.

Catenda is transforming the AECO industry with innovative software solutions that empower built environment professionals—including engineers, project managers, architects, BIM managers, and asset owners—to collaborate seamlessly, manage data effectively, and drive efficiency throughout the entire project lifecycle. Catenda Hub is a cloud-based Common Data Environment (CDE) that centralizes models, documents, and communication. Designed for asset owners, general contractors, and design teams, it helps you stay in control of project delivery and management. Built on openBIM standards such as IFC, BCF, IDS, and ISO 19650, Catenda ensures interoperability and transparency across all stakeholders. With advanced document management, a powerful 3D viewer, smart version control, and integrated issue tracking, Catenda Hub keeps your entire team aligned and informed. We deliver the tools you need to build better—together—for a more connected and sustainable future in construction and infrastructure worldwide.

OKRs can help you accelerate your business performance. Allows startups, growing departments, and large enterprises to achieve alignment and agility. You can easily create and update OKRs using tools that your team already uses. Visualize alignment throughout the organization and track progress. In near-real-time, you can see the performance of all levels of your organization. Through seamless integration with productivity tools such as Slack, you can track your objectives within your day-to-day workflow. Get the professional training, coaching, and dedicated support you need for a successful OKR rollout. You can easily create, manage, and update OKRs using popular business tools. Or connect data through our API to seamlessly connect across systems. Ally helps startups stay agile by aligning important objectives around critical outcomes that your business must achieve to succeed.

Engage with clients through a call center solution seamlessly integrated into the Zendesk ticketing platform. In today's world, where communication often occurs via email and social media, a phone call remains a highly effective method for addressing issues. By providing support over the phone, agents can tackle intricate problems more swiftly and offer tailored assistance. Facilitate these interactions smoothly with Zendesk Talk, which is a cloud-based call center application embedded within the Zendesk Support system. This integration enables customer service teams to handle phone inquiries using the same interface they rely on for all other communication channels. With access to comprehensive customer histories, automatic ticket generation, and the ability to record calls, agents can prioritize meaningful conversations without being bogged down by procedural tasks. For fast inquiries and simple updates, consider utilizing text messaging with your customers. The text feature allows agents to receive messages, automate notifications, and send proactive communications, ensuring that every exchange is logged as a ticket—complete with built-in workflows, analytics, and thorough customer insights. By combining these tools, your team can enhance overall efficiency and elevate the customer experience.

Linkly makes it easy for you to create tracking hyperlinks. Linkly can convert any link into tracking links, add smart redirects by device or location, QR codes, retargeting pixels and QR codes. Link rotation, URL masking, link cloaking/URL masking, click fraud protection, and link rotation are all possible with Linkly. Linkly offers a free plan.

GoHire's all in one talent-hiring platform is the answer to messy and chaotic hiring strategies. GoHire is the solution to costly recruitment and painful hiring. Join over 2,500 SMEs worldwide who use GoHire to help them hire. GoHire's intuitive platform makes it easy to get your hiring up and running in just days. You can take complete control over your hiring process. Manage candidates, jobs, and interviews in less than a week. Integrate GoHire with your website and social media channels. Create a new careers page for your company. Automate tasks, give permissions to your team, post your jobs to multiple job boards in one click, and manage and evaluate each candidate in one dashboard. This allows you to concentrate on growing your business. Your hiring strategy can be completely redesigned with a 14-day free trial and plans starting at just PS49 per monthly

A single, all-inclusive cloud platform that is ITIL-aligned will empower your IT team. Transform old ways of working into modern, intuitive workflows that empower employees and customers to provide excellent service. Standardize your processes and get valuable analytics to align IT with business needs. You can centralize your workflows and create one space for your ITSM software. HaloITSM combines ITIL best-practices and a flexible approach to ensure that you can improve service management while maintaining a great user experience. HaloITSM is trusted by customers in many sectors worldwide. Check out our case studies to see how they transformed their daily processes.

Merge drag-and-drop sprint planning with adaptable work item tracking and thorough traceability to create an ideal space for all your concepts, both large and small. Monitor your ideas through every phase of development while ensuring your team remains synchronized with all code modifications directly associated with work items. Leverage integrated scrum boards and planning resources to facilitate sprints, stand-ups, and planning sessions for your teams. Acquire valuable insights into your project's health and current status by utilizing robust analytics tools and customizable dashboard widgets. Enhance your team’s efficiency with Boards, Backlogs, and Sprints, accommodating even the most intricate projects. By simply linking your GitHub repository to Azure Boards, you can seamlessly associate commits and pull requests with work items. Accomplish your tasks using straightforward and modern agile tools, including Kanban boards, backlogs, dashboards, and scrum boards, while adapting these resources to meet your team's specific requirements and easily scaling as needed. This comprehensive approach ensures all team members are on the same page and working towards common goals.

Streamline your builds and deployments using Pipelines, allowing you to focus more on creativity rather than technical details. Access cloud-hosted pipelines for various operating systems, including Linux, macOS, and Windows. Develop applications for web, desktop, and mobile platforms effortlessly. You can deploy your work to any cloud service or on-premises environment as needed. Support is available for building, testing, and deploying applications in languages such as Node.js, Python, Java, PHP, Ruby, C/C++, .NET, Android, and iOS. Execute tasks in parallel across Linux, macOS, and Windows systems seamlessly. It’s simple to build and push images to container registries like Docker Hub and Azure Container Registry, and you can deploy these containers to specific hosts or Kubernetes clusters. Additionally, you can explore a diverse array of community-created tasks for building, testing, and deploying, along with numerous extensions from platforms like Slack to SonarCloud. Ensure continuous delivery (CD) of your software to any cloud environment, including Azure, AWS, and GCP, while also visualizing deployment across multiple interdependent stages for better management. This approach not only enhances productivity but also fosters innovation within your development processes.

Review collection isn't rocket science. Our job is to help you collect video, photos, and text reviews from customers. These reviews are then displayed on Your Site, Google, and on your Social Media platforms. Most of our clients experience a significant increase in conversions by displaying genuine reviews within a matter of weeks. We launched four new features last year, including SMS collection, video reviews and social proof & influencer. All of these features were free for our clients. Your customers will be able to leave feedback easily with a fully customized and branded email collection. You can offer multiple ways for customers to leave reviews via SMS, Facebook, Live chat, and In-store review collection. Effective, engaging, and well-designed emails result in higher conversion rates. You have the option to brand your customer emails using our WYSIWYG editor or by going into the code to customize it.

Code reviews don't need to be overly complicated. Review Board simplifies the process of code review, allowing you to save valuable time, resources, and mental energy, enabling you to concentrate on developing exceptional software. You can evaluate nearly anything, from code to documents, artwork, and more! Your project encompasses much more than mere code. It includes essential elements like documentation, artistic designs, website layouts, interface prototypes, release notes, feature outlines, and an extensive array of other materials. Visuals can significantly enhance your review process, as a single image can convey complex ideas. By simply dragging and dropping one or multiple images into your review request, they become readily available for assessment. Team members will have the ability to interact with the images directly, leaving comments precisely where needed. Any modifications made to the images can be easily tracked by uploading a new version and reviewing the changes through various visual diff options. Additionally, there may be other textual content that pertains to your project but resides outside of your source tree. Such flexibility allows for a more comprehensive review process overall.

Workast makes it easy for you to track and complete your work. Workast has a 70% completion rate for our customers. Our customers can set up and begin managing projects in less time than other project management apps. Flexible and customizable for any type of project. Workast can be integrated into your existing workflow to facilitate task creation and user adoption. All departments can easily capture all kinds of work, from daily checklists to high-priority tickets to large-scale projects. Workast allows teams to accomplish more work. Workast connects with the apps you love, and more with 1,000 integrations via Zapier.

We combine and reconstruct Git, release and project data to provide real-time project insight and team metrics. This is done with no manual updates or interruptions to developers. LinearB's Software Delivery Intelligence platform analyzes hundreds if not thousands of signals from your Git or project systems every minute to highlight areas where you can make the most impact on your team. Software Delivery Intelligence is a tool that helps developers accelerate their delivery. It correlates development pipeline data (code, git, projects and CI/CD) to provide visibility, context, and workflow automation for each member of the team.

Experience a streamlined approach to onboarding and staff management. It's time to move on from outdated spreadsheets and cumbersome systems to a modern HRIS solution. Pleo leverages Humaans to effectively manage their people operations across a global workforce of more than 200 employees. Similarly, Pento relies on Humaans to facilitate their rapid growth as a fully remote organization. Unleashed empowers startups to scale sustainably by addressing all aspects of People and Culture while utilizing Humaans for their operational needs. Humaans was designed specifically to alleviate the frustrations faced by business leaders who are weary of inefficient systems that fall short of the expectations of today’s workforce. Any organization, regardless of size, must effectively manage their employee data, as the chaos of spreadsheets can pose serious security risks. Need to know who is leaving next week? Curious about new hires this month? Concerned about upcoming visa expirations? With Humaans, you won’t have to hunt for answers; it provides timely notifications when it matters most. Additionally, it allows companies to monitor growth trends and keep track of fluctuations in headcount seamlessly.

Simplify the onboarding process for new team members with internal guides, resources, and checklists that facilitate a smoother transition. Provide fresh hires with an advantage in understanding your product, familiarizing themselves with best practices, and immersing themselves in the company culture. Whether your team consists of experienced remote workers or individuals new to telecommuting, Outline serves as an excellent platform for keeping shared knowledge organized, accessible, and easily searchable. Avoid the pitfalls of storing your company handbook as a PDF buried in a shared drive; instead, make it readily available, easy to update, and straightforward to navigate so everyone can effortlessly locate the information they require. Outline boasts remarkable speed, achieving millisecond response times that ensure documents load without delay, searches are executed promptly, and the user interface is responsive. The Outline editor is crafted to be both user-friendly and robust, ensuring that the experience of reading and creating documents is not just efficient but also enjoyable. With a focus on collaboration, Outline promotes a culture of knowledge sharing that strengthens the entire team.

YouMail, Inc safeguards individuals, businesses, and telecommunications providers from detrimental phone calls. Our app-based call protection services offer consumers a shield against unwanted calls, while we assist consumer-oriented enterprises by identifying and mitigating fraudulent traffic that may harm their finances or reputation. Additionally, we provide carriers with robocall mitigation solutions that identify malicious traffic at various points within their networks. Our direct consumer services handle over a billion live calls annually, boasting more than 10 million registered users and establishing one of the most powerful telephone sensor networks in the United States, which is essential for detecting and neutralizing illegal calling schemes and cyber threats in real time. Furthermore, we manage the Robocall Index™, recognized as the leading resource on telephone network activities and attacks nationwide. With a user base of 10 million, we have successfully answered 10 billion calls and prevented more than 1 billion robocalls, and our reverse phone lookup service attracts millions of users each month, showcasing our extensive reach and effectiveness in the industry. Our commitment to innovation and consumer protection continues to grow, solidifying our position as a leader in call protection technology.

Your fans can build, market and sell digital products. Change the way you value your knowledge. In less than 60 minutes, you can create and sell courses under your personalized online digital storefront. You read that right. You can create an online knowledge commerce website that is powered by powerful tools that will help you find customers, drive sales, manage your business, and more. Start a business. You can use your skills online to create a new way of making money. You own your handwork and your money. Directly receive payments to your bank account. Your course, your pricing. Your course pricing is up to you. You are the one who owns your audience. You can connect via email to build the relationship. Create impactful assessments using different types of questions to generate instant results. Your course completion certificates can be designed and distributed to your participants upon 100% completion. All the tools you need to market and sell online courses to anyone, anyplace.