Business Software for Skype

In today's unpredictable environment, businesses must adapt swiftly to significant social and economic transformations. A major change is occurring in our daily operations and interactions. Consequently, executives are turning to innovative collaboration and virtual team tools to propel their companies forward, as the necessity arises from business demands and customer expectations. OfficeSuite UC stands out as a user-friendly, entirely cloud-based UCaaS solution that merges intuitive design with cutting-edge technology. It offers a comprehensive array of voice and collaboration features, customizable to fit the specific requirements of various organizations, and has the capability to scale to accommodate up to 20,000 users. The WE Connect portal enhances the digital experience by providing real-time insights, administrative oversight, and effective communication tools for end-users. Additionally, it allows users to securely host and participate in high-definition video, audio, and web conferences with up to 1,000 participants, accessible from any phone, computer, or mobile device, ensuring connectivity and collaboration remain seamless. This adaptability and functionality make it an essential tool for modern enterprises striving to thrive in a rapidly evolving landscape.

ClickShare, a wireless presentation and conference technology, helps people to understand each other by allowing them to communicate easily and naturally. Triple agnostic: Connects your laptop, your conferencing platform and your brand of AV USB peripheral. BYOM: Bring your own meeting to the meeting room. It's a secure, cloud-managed and connected enterprise-grade solution. To start an immersive meeting, plug the button into your laptop. Click to connect instantly with presence detection. Connects to the meeting room and offers screen sharing and other advanced features. ClickShare works perfectly with Miracast, Google Cast, and AirPlay. ClickShare Conference connects wirelessly with your meeting room equipment to create more immersive meetings. You can instantly conference, collaborate, and click from your device with your preferred conference tool in less than 7 seconds.

The Orion Voice Platform offers a comprehensive enterprise voice services solution designed to enhance team efficiency and productivity. By facilitating real-time communication and voice-activated automation through devices such as smartphones, Orion operates seamlessly across unlimited distances and works on any carrier or Wi-Fi network. This versatile platform is available for teams of all sizes through an Orion subscription. With Orion, users can leverage voice commands to access a range of powerful features, including language translation, indoor positioning services, automated emergency notifications, streamlined standard operating procedures, compliance processes, and integrations with various business software applications. Ultimately, Orion empowers teams to work smarter and more effectively.

Resolve is the number one IT automation and orchestration platform. It powers more than a million automations every single day, from simple, high-volume tasks, to complex processes that go far beyond what you think is possible. We have more than a decade experience in automation and know how to create an intelligent automation platform and orchestration platform to meet today's growing demands of IT Operations and Network Operations teams. Resolve powers millions of automations every day, many of which go far beyond what you might imagine is possible. It sounds impossible, but it is true. Ask the customers who have cracked the code to automate complex tasks such as PIM testing, updating active loads balancers, CUCM Onboarding in seconds, true end–to-end patch management and interfacing with Watson for NLP. They also maintain infrastructure in segregated networks or hybrid cloud deployments. Continue reading to learn how we do it.

PowerSuite boasts a distinctive technology that offers a comprehensive single-view interface across six different application platforms from the leading four software providers in the industry. With its ability to address issues related to video conferencing, security vulnerabilities, and other challenges through proactive troubleshooting powered by machine learning, PowerSuite stands out in the market. The widespread adoption of video conferencing tools has introduced complexities for IT departments, leading to rising costs and increased support challenges. Regardless of whether you are utilizing Zoom, Microsoft Teams, Skype for Business, or a combination of these platforms, we can assist you in finding cost-effective solutions that ensure peace of mind for your room systems. The surge in the use of Microsoft Teams and Slack has begun to create potential security pitfalls that often go unnoticed by IT and InfoSec professionals. Our innovative solutions not only reduce these risks but also enhance user efficiency by striking a balance between user empowerment and the protection of data privacy. This dual focus ensures that organizations can maintain operational effectiveness while safeguarding their information assets.

KLoBot is an innovative platform for building DIY bots that enables organizations to quickly create conversational chatbots that utilize both text and voice through a user-friendly drag-and-drop skill interface, providing immediate enhanced capabilities for use across various platforms. Our goal is to empower individuals to craft intuitive no-code chatbots that can offer secure access to organizational knowledge on demand while also handling repetitive tasks efficiently. With KLoBot, users can interact with chatbots through widely used channels such as Slack, Facebook, Microsoft Teams, SharePoint, Twilio, and Skype, or even integrate them directly into mobile applications to facilitate communication with enterprise systems and smart devices in a manner akin to conversing with coworkers. Furthermore, this flexibility allows for an improved user experience, aligning technology more closely with everyday communication habits.

XO Hosted PBX is an exceptionally flexible Unified Communications solution that leverages cloud technology to provide a comprehensive suite of integrated high definition (HD) voice and data services, collaboration tools, mobility options, contact center capabilities, and advanced calling features across various business locations. Distinct from many other providers, XO utilizes its Tier 1 national network to support the Hosted PBX service, facilitating the transition of your PBX functionalities into the cloud environment. With features such as real-time voice quality monitoring, built-in redundancy, and a guaranteed uptime service agreement, XO’s Hosted PBX ensures that you can efficiently and confidently manage high-quality voice and Unified Communications throughout your organization. This service combines all essential telephony and UC features required by a majority of businesses, making it one of the most extensive UC-as-a-Service platforms available today. Moreover, the flexibility and robust capabilities of XO's Hosted PBX allow businesses to adapt and grow seamlessly in an ever-evolving communication landscape.

Arbor Sightline is a network-wide DDoS detection and traffic intelligence platform built for service providers and large enterprises. It delivers continuous visibility into traffic flows to identify security threats and performance risks in real time. The solution uses AI and ML to detect DDoS attacks quickly and accurately. Beyond security, Arbor Sightline helps optimize network resources through detailed traffic, customer, and geographic reporting. Operators can lower transit costs and improve efficiency with data-driven peering and routing decisions. The platform supports business growth by enabling new, insight-driven services for customers. Proactive detection reduces downtime by identifying attacks and anomalies before they escalate. Arbor Sightline centralizes threat detection and response in one interface. It integrates seamlessly with other Arbor mitigation solutions for end-to-end protection. The platform transforms network visibility into operational and business value.

ice Contact Center stands as a comprehensive communications platform tailored to fulfill every requirement of your contact center operations. Rather than merely functioning as a basic call center, it allows you to transition into an omnichannel contact center equipped with advanced enterprise features. With this all-encompassing solution, you can streamline your investments in technology and infrastructure without the hassle of integrating various systems. Gain insights into needed process updates through over 100 pre-built reports and a customizable monitoring tool designed for your convenience. By incorporating social media and mobile channels, you empower your customers to connect with you in the manner that suits them best. Developed with a strong focus on the needs of both users and customers, ice Contact Center ensures you have a unified solution to effectively cater to your clientele. This approach not only simplifies operations but also enhances the overall customer experience by making communication seamless and accessible.

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

Jordan is an exceptional AI Assistant designed to empower your team in achieving impressive sales targets! This AI seamlessly integrates with essential data, generating insights and forecasts that enhance the chances of securing sales. By utilizing artificial intelligence, we streamline and refine the sales process through a connection to the database, enabling swift access to precise KPIs, whether through voice commands, image recognition, or insightful predictions about business performance. Sales professionals are constantly seeking innovative ways to boost their results and meet quotas. With Jordan's assistance, businesses can leverage cutting-edge AI technologies to remain at the forefront of the industry and tackle the numerous challenges that sales teams encounter on a daily basis. Say goodbye to tedious manual tasks; thanks to Jordan, you can effortlessly interact with your CRM, email, and calendar using simple voice commands. No more navigating through complex interfaces or wasting precious time—Jordan is here to revolutionize your sales strategy and drive success.

Salesken empowers businesses to harness the advantages of the "Science of Sales" by identifying which leads are most likely to convert through genuine customer interactions. It provides timely contextual cues that enable your sales team to successfully close each deal. Every salesperson can adhere to your established winning strategies while gaining insights into both their strengths and areas for development. By leveraging these real-time cues during discussions, you can enhance your team's effectiveness. Daily improvements are facilitated through comprehensive analytics and diagnostics, giving you a detailed view of your sales pipeline based on authentic customer conversations. Additionally, it offers immediate talking points for representatives and advanced analytics for post-call evaluations. With flexible pricing options and seamless integration with your preferred tools, Salesken ensures that your sales processes are both efficient and cost-effective. This innovative platform is designed to optimize sales performance and drive better results for your organization.

Swivl offers a comprehensive video collaboration solution tailored for K12 schools and Schools of Education. The Swivl CX robot seamlessly tracks teachers as they move, while connecting with multiple Markers to capture audio across the classroom and utilizing a tethered iPad or mobile device for video recording or live streaming on platforms like Zoom, MS Teams, or Google Meet. Teachers find the setup straightforward and can incorporate it effortlessly into their daily routines. Through Swivl Teams, users can securely access their recorded videos for self-reflection, collaborate with colleagues for constructive feedback using time-stamped comments, or engage with coaches for evaluation based on established rubrics. With its user-friendly interface and robust security features, the Swivl platform facilitates meaningful feedback exchanges among peers, mentors, administrators, and coaches. By becoming a Swivl user, educators ensure that they capture every significant moment in their classrooms or events, fostering a culture of continuous improvement and professional development. This innovative approach enriches the learning experience for both teachers and students alike.

Centreon is a global provider for business-aware IT monitoring to ensure high performance and continuous operations. The company's AIOps-ready platform, which is holistic and ready for use in today's complex hybrid cloud infrastructures, is designed to meet the needs of these distributed clouds. Centreon monitors all aspects of the IT Infrastructure, from Cloud-to Edge for a clear and comprehensive view. Centreon eliminates blind spots by monitoring all equipment, middleware, and applications that are part modern IT workflows. This includes legacy assets on-premise, private and public clouds, and all the way to edge of the network where smart devices and customers come together to create business value. Centreon is always up-to-date and can support even the most dynamic environments. It has auto-discovery capabilities that allow it to keep track of Software Defined Network (SDN), AWS or Azure cloud assets and Wi-Fi access points, as well as any other component of today’s agile IT infrastructure.

BMC HelixGPT is a next-generation AI engine that infuses generative and agentic intelligence directly into ITSM and ITOM workflows. It deploys a coordinated fleet of autonomous AI agents capable of answering questions, executing tasks, guiding users, and supporting service professionals across the entire incident and request lifecycle. The platform automatically identifies vulnerabilities, predicts change risks, and clusters incoming incidents to detect major issues early. Intelligent conversation models provide referenced, summarized answers that improve self-service adoption and reduce ticket volume. IT and business teams can build custom AI agents without complexity, creating tailored automation for their specific processes. HelixGPT operates with flexible deployment options—cloud or on-premises—and integrates seamlessly with leading LLM providers. By automating repetitive work and optimizing decision-making, it helps IT teams focus on higher-impact initiatives. Organizations adopting HelixGPT see higher productivity, lower operational costs, and significantly improved user satisfaction.

Managing change reporting and access logs for Active Directory (AD) and enterprise applications can be a challenging and lengthy process, often rendering native IT auditing tools inadequate or even unusable. This difficulty frequently leads to potential data breaches and insider threats that may remain unnoticed without proper safeguards. Luckily, Change Auditor provides a solution to these issues. With Change Auditor, organizations benefit from comprehensive, real-time IT auditing, detailed forensic analysis, and vigilant security threat monitoring covering all essential configuration changes, user interactions, and administrator activities across platforms such as Microsoft Active Directory, Azure AD, Exchange, Office 365, and file servers. Additionally, Change Auditor meticulously records user actions related to logins, authentication, and other critical services, thereby improving threat detection and overall security oversight. Furthermore, its centralized console simplifies the auditing process by eliminating the need for multiple disparate IT audit tools, streamlining operations, and enhancing efficiency.

Hoppover is a Virtual Events Platform that offers personalized experiences and networking space for the community. It also provides secure and scalable online events such as conferences, summits and forums, trade shows and expos. It is a one-stop platform that provides a seamless virtual experience for visitors and exhibitors alike. Hoppover allows brands and organizations to offer interactive features to their global audience, while also transforming the way that they connect. SaaS company with rapid growth that allows you to host interactive and customizable Virtual and Hybrid Events and Webinars. Hoppover allows seamless networking through audio and video interaction, interactive exhibitor elements and quick turn around technology. It also offers an immersive environment and central system for records to track interactions and engagement metrics.

We are committed to creating a robust and comprehensive system designed to support recruitment professionals in every facet of the hiring journey, ultimately enhancing both efficiency and data management. Our mission focuses on developing a cutting-edge applicant tracking system (ATS) that utilizes innovative technologies to boost user productivity, elevate the overall user experience, enhance operational efficiency, and ensure customer satisfaction. By implementing a unified and powerful system, we aim to streamline the recruitment process, helping professionals manage candidate sourcing from diverse channels and effectively assigning them to suitable roles. This platform will also facilitate the management of company and vendor leads, fostering greater opportunities, transparency, and strong relationships within the recruitment ecosystem. Additionally, we will enable the creation of ideal job descriptions that can be shared across various career portals and with potential talent, while automating communication through emails, Skype, SMS, and WhatsApp messages to ensure seamless interactions at every stage. Overall, our approach aims to revolutionize the hiring landscape by providing tools that not only simplify processes but also empower recruiters to excel in their efforts.

Enhance the claims process for your patients through a user-friendly online platform. By utilizing eClaims, you can impress your patients by filing claims for them, which will not only lower their out-of-pocket costs but also give your practice a competitive advantage. This approach can lead to a decrease in clients' expenses, thereby reducing the credit card fees that your practice incurs. Additionally, attracting new clients and keeping existing ones is made easier with the increased likelihood of follow-up appointments. Upon registration, you can also take advantage of complimentary marketing opportunities. Once you're set up, you can conveniently check your patients' insurance details and file claims electronically, receiving immediate feedback from insurers. There's no need for specialized hardware or software to get started. You can also save on credit card fees by only charging clients for the amounts not covered by their insurance. Viewing your transaction history simplifies the payment reconciliation process, and you can choose to assign payments to either the healthcare provider or the patient, ensuring clarity and flexibility in billing. This seamless system not only supports your practice's efficiency but also enhances patient satisfaction significantly.

All organizations subject to regulations must ensure they capture online meetings and collaborative content for purposes of compliance, legal requirements, and knowledge management. The DataParser stands out as the premier tool for capturing data from platforms such as Microsoft Teams, Slack, Cisco, and Zoom. It seamlessly integrates with more than 12 different archival platforms, including Microsoft 365, Google, and Veritas, ensuring that the original platform's look and feel is preserved while maintaining essential metadata and chain of custody. As an independent middleware solution, DataParser efficiently captures chats, documents, and databases into any archive. The output files are formatted in EML, with chats organized into threaded conversations for clarity. Additionally, it features full integration with Active Directory for streamlined collection and customizable output filters. Users can maintain source data in its original format, while output options include direct SMTP delivery to an archive, sending to a designated mailbox, or specifying a file location. Furthermore, DataParser is compatible with all major archiving technologies, including Microsoft 365 through third-party data endpoints, making it a versatile choice for organizations' data management needs. This flexibility allows organizations to adapt their data collection strategies to meet evolving compliance requirements effectively.

All features in Fantastical and Cardhop are available on one subscription. Your contacts, tasks, and calendars will be more powerful, productive, and fun. Both Cardhop and Fantastical were created to help you get rid of frustration and make your life easier. Fantastical allows you to quickly upload files and images to your iCloud or Google accounts, or Exchange events. All devices that sync with your calendar account can access attachments. Fantastical will provide you with the view you desire, regardless of what device you use. Fantastical DayTicker and Calendar views give you a quick overview of your calendar. You can also view full-screen views of your day, week, or year when needed.

Behavox is a company focused on providing insights through the use of behavioral AI and machine learning, aimed at safeguarding businesses from potential crises and catastrophic events. Their solutions enable global corporations to extract significant insights from various internal communications, such as emails, instant messages, social media interactions, and voice communications. Although technological advancements have facilitated remote work, they have also increased the potential for individuals to obscure their actions behind digital platforms. The proliferation of communication and collaboration tools has heightened compliance risks for organizations. Discover how Behavox Compliance offers actionable insights that empower firms to swiftly and accurately identify risks, thereby preventing illegal, unethical, or harmful behaviors in the evolving workplace. We excel at uncovering risks and swiftly identifying wrongdoers, ensuring that your business remains protected from disruptions. Behavox addresses a broad spectrum of misconduct across various applications and supports multiple languages, making it a versatile solution for enterprises worldwide. By leveraging these insights, organizations can foster a safer and more accountable work environment.

Why choose between the capabilities of artificial intelligence and the insight of human intelligence? The Smartly.AI software platform empowers you to design, implement, and manage chatbots that enhance your team's ability to navigate every digital interaction with customers. In today's fast-paced environment, people increasingly seek quick and straightforward answers to their inquiries. This demand makes it crucial to deliver high-quality responses within increasingly tight time constraints. Positioned at the intersection of digital engagement and conversational interfaces, chatbots present an ideal solution for even the most discerning customers. Smartly.ai stands out as an intuitive and robust SaaS platform, enabling you to create, deploy, and oversee chatbots across various channels effortlessly. With Smartly.ai, there's no need to be an expert in machine learning; simply supply your questions and answers, and our platform handles the rest. Our solution is favored by customers because it has been specifically tailored for professionals, ensuring ease of use without sacrificing sophistication. By integrating Smartly.ai into your operations, you can significantly enhance customer satisfaction and operational efficiency.

Quikr has emerged as a dominant force in India's transaction marketplaces, leveraging the extensive reach of the nation's largest classifieds platform, which attracts over 30 million unique users monthly. With a presence in 1200 cities across India, Quikr encompasses a wide range of classifieds sectors, including C2C sales, automobiles, education, real estate, employment, and various services. Unique in the global landscape, Quikr has embraced verticalization to enhance its offerings. This strategic pivot has allowed the platform to delve deeper into specialized areas such as QuikrC2C for consumer goods, QuikrCars for vehicles, QuikrHomes for property listings, QuikrJobs for employment opportunities, and QuikrServices for both everyday and long-term service needs, thereby enriching the consumer experience. Shopping with Quikr has become more engaging and convenient, enabling users to discover and purchase their favorite products easily. Additionally, users can sell items they no longer need, making it a versatile platform for both buying and selling. You can also conveniently share your favorite listings with friends through various messaging platforms like SMS, WhatsApp, and Gmail, further enhancing connectivity and engagement among users.

Our customer service experts are available to assist your visitors and callers 24/7. Your potential customers are available 24/7, wherever and whenever you need them. No voicemail, only real people. There is no voicemail or bots so you can do business with real people and not automated voices. Know your callers and manage calls. For a personalized experience, we recognize returning callers. Unique call script because no two businesses are alike. Your call flow will be unique to you. We integrate seamlessly with your existing systems and integrate via a shared screen or CRM integration. How can you provide high-quality customer support without having to hire full-time employees in-house? This level of service is not possible for many small businesses. With a small business answering company, you can enjoy the benefits of an in-house staff without the need to hire, train, and pay for staffing. Our agents work remotely from anywhere in the US so they aren’t affected by local service outages and natural disasters.