Business Software for Segment

Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.

The 1st AI-powered strategy management platform that brings strategy, teams, and data together in one place helping organizations create strategic agility. Quantive is a trusted partner for over 800 organizations and close to 100,000 users in more than 75 countries. Red Hat, Adobe and Societe Generale are just a few of the clients. We believe that organizations can only succeed if they are 100% committed to a cross-functional framework for sensing disruptions and adapting strategy. Quantive is here to help you if you are dedicated to achieving your mission.

Convert Experiences is the A/B testing platform that delivers enterprise-grade experimentation without the enterprise baggage. For over 15 years, Convert has helped growth marketers, e-commerce teams, and agencies run reliable, flicker-free experiments that scale with their business. From classic A/B and multivariate testing to split URL and personalization campaigns, Convert makes experimentation fast, accurate, and frustration-free. With 90+ integrations (Shopify, GA4, WordPress, WooCommerce, Segment, and more), Convert adapts to modern stacks and supports both marketers and developers. Our Visual Editor lets teams launch experiments without waiting on developers, while advanced targeting and revenue tracking ensure clean, trustworthy insights. Privacy is at our core: Convert is GDPR compliant, HIPAA/CCPA-ready, and never resells data. Pricing is transparent, predictable, and fair — no hidden fees or nasty surprises. And when you need help, you’ll find it fast: real human support via live chat, email, and dedicated agency-friendly support. Our SmartInsert technology eliminates flickering across both frontend and backend experiments, while 40+ stackable targeting filters and robust APIs enable sophisticated test deployment. Convert’s comprehensive toolkit includes real-time QA through Live Logs & QA Wizard, built-in hypothesis prioritization frameworks, and automated collision prevention—all backed by expert support to help you launch tests in under 30 minutes.

Voucherify is an API-centric promotion and loyalty management platform for digital teams. It empowers marketers to quickly launch and efficiently manage promotions personalized with customer and session data, including coupons, gift cards, in-cart promotions, giveaways, referral, and loyalty programs. Voucherify offers a marketer-friendly and flexible rules engine to boost your conversion and retention rates without burning the promotion budget. Programmable building blocks help you deliver incentives to any channel, any device, and any e-commerce solution while keeping your data in secure, highly available environments. As of today, Voucherify has earned the trust of over 300 customers (among them Clorox, Pomelo, ABInBev, OVO Energy, SIG Combibloc, DB Schenker, Woowa Brothers, Bellroy, or Bloomberg) and serves millions of consumers through thousands of promo campaigns around the globe.

B2B SaaS companies use ChartMogul Subscription Analytics and CRM to measure, understand, and grow their recurring revenue. - Report and benchmark your key SaaS metrics to the market. - Analyze your data and find how to grow recurring revenue faster. - Full suite of data cleaning, auditing, and editing tools. - Manage sales opportunities, create tasks, and contact customers. ChartMogul plays nicely with your tech and data stack with a range of APIs and integrations including Stripe, Chargebee, HubSpot, Intercom, Slack, Snowflake, Amazon S3 and plenty more.

Survicate helps product managers, researchers, and CX teams turn customer feedback into decisions they can actually act on. Run targeted surveys across web, mobile, email, and in-product triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack. You get feedback in the right context, from the right people, at the right moment. Beyond surveys, Survicate pulls in feedback from 15+ sources: support tickets, call transcripts, App Store reviews, and more. Research Hub, our AI research repository, automatically analyzes it all, surfaces patterns, and lets you ask direct questions about your data, with answers grounded in real customer responses, not guesswork. With 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, insights don't stay in a dashboard. They flow to the teams and tools that need them.

Userpilot is a comprehensive platform designed for Product, UX, Marketing, and Customer Success teams. It seamlessly integrates Product Analytics, In-app Engagement, and In-app Surveys to boost product adoption by delivering impactful in-app experiences, actionable insights, and valuable user feedback. Userpilot empowers these teams to create user onboarding flows, launch product announcements, enhance UX and product adoption, offer self-service support, and gather in-app feedback—all without the need for coding. The platform also features advanced Product Analytics tools such as funnels, trends, paths, and cohort analysis, enabling you to make informed, data-driven decisions. With its Custom Dashboards, you can effortlessly create personalized analytics dashboards by dragging and dropping your preferred reports or choosing from pre-built templates. Additionally, Userpilot offers event autocapture and session replay features for deeper insights into user behavior. Userpilot integrates with various third-party tools, including Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, and Salesforce, allowing you to connect seamlessly with your existing tech stack.

Littledata pioneered server-side tracking for Shopify, helping direct-to-consumer (DTC) brands connect accurate first-party data to the tools they already use. With ready-made integrations for Google Analytics 4 (GA4), Google Ads, Meta Ads (Facebook & Instagram), TikTok, Pinterest, and Klaviyo, Littledata ensures your marketing performance data is complete, consistent, and reliable. The platform closes the gap between Shopify and external tools by tracking 100% of orders, checkout steps, refunds, and recurring subscription revenue. This eliminates the common mismatches between GA4 and Shopify, giving teams confidence that revenue and attribution reports truly reflect customer behavior. For marketing teams, Littledata delivers measurable improvements: • Klaviyo – identify opted-in customers across sessions to trigger more effective abandoned cart, browse, and checkout flows, increasing revenue without sending more emails. • Google Ads – upgrade tracking with Enhanced Conversions for better customer matching, lower CAC, and stronger campaign performance. • Meta Ads – boost Event Match Quality Scores through Conversions API integration, helping ads reach the right audience with more accuracy. Built for data experts but easy enough for marketers, Littledata provides an out-of-the-box solution that can be set up in minutes. Whether you’re a Shopify Plus brand scaling internationally or a growth-focused DTC store, Littledata makes it simple to unify your customer journey data, improve attribution, and run higher-performing campaigns with confidence.

Rivery’s ETL platform consolidates, transforms, and manages all of a company’s internal and external data sources in the cloud. Key Features: Pre-built Data Models: Rivery comes with an extensive library of pre-built data models that enable data teams to instantly create powerful data pipelines. Fully managed: A no-code, auto-scalable, and hassle-free platform. Rivery takes care of the back end, allowing teams to spend time on mission-critical priorities rather than maintenance. Multiple Environments: Rivery enables teams to construct and clone custom environments for specific teams or projects. Reverse ETL: Allows companies to automatically send data from cloud warehouses to business applications, marketing clouds, CPD’s, and more.

Evolv AI is an automated design thinking platform that understands your experimentation goals, guides you in making effective experimentation decisions, and continuously learns from the outcomes of those decisions.

Customized Customer Messaging Driven by Behavior. Ideal for Your SaaS Platform. Effectively onboard and engage your users through targeted campaigns that respond to their behaviors. Select the optimal communication channel — whether through email or in-app notifications — to provide essential information at crucial moments. Streamline your onboarding process with automated campaigns tailored to user actions. Ensure timely delivery of relevant content. Activate email campaigns automatically in response to user interactions (or lack thereof) within your application. Determine the best medium for each communication: leverage either email or in-app messages. Classify your users according to their behavior patterns. Dispatch individual announcements or promote new features through one-off broadcasts. Utilize pre-designed campaign templates, eliminating the need to begin anew each time. Monitor user profiles effortlessly through a user-friendly admin dashboard. Apply filters or explore individual user profiles in detail, accessing all their interactions and characteristics. This approach not only enhances user experience but also fosters deeper engagement with your product.

Support your customers as if you have a personal connection with them. Create engaging guides that assist your customers in achieving activation, resolving issues, and finding success based on their individual needs. Stonly simplifies the process of developing, sharing, and accessing knowledge, ensuring your team has the necessary resources and solutions to thrive. With Stonly, you can provide immediate, tailored assistance exactly when and where it is required. The platform features a robust collection of onboarding and adoption tools that merge detailed user data with real-time user actions, guiding them on customized paths toward their goals. These interactive guides are designed to adapt to each customer's unique preferences, enhancing their overall experience. Our versatile widget empowers customers to access personalized guidance whenever they need it, no matter their location. Easily integrate Stonly into your existing customer support, data management, and knowledge-sharing platforms to maximize its impact. This seamless integration fosters a more efficient support experience while ensuring that your customers feel valued and understood throughout their journey.

Cloud4Wi turns WiFi into a strategic growth engine. Built on AI and delivered from the cloud, our platform enables companies to provide people and devices with secure, effortless WiFi access—then converts that access into insight, efficiency, and revenue, all with a lighter IT footprint. We help companies like Campari Group, Ferrari, MSC, Prada Group, and Starbucks turn their physical locations into responsive, intelligence-rich environments, serving 300M+ mobile users across 70,000 locations in 150+ countries.

The learning experience offered by edX is rooted in innovative cognitive science principles. With an extensive array of over twenty unique learning features designed to help you meet your objectives, our methodology centers around three fundamental principles: experience, practice, and application. You can acquire new knowledge and skills through multiple engaging formats, including captivating video lectures, vibrant graphics, data visualizations, and interactive components. Showcasing your understanding is an essential aspect of the educational process. edX courses and programs offer opportunities for practice through quizzes, open-ended assessments, simulated environments, and beyond. The learning journey on edX not only reshapes your thinking but also enhances your practical abilities, allowing you to implement your new skills directly in your professional life. As a reliable platform for education, edX was established by prestigious institutions Harvard and MIT and currently serves over 20 million learners, featuring collaborations with many of the world’s leading universities and top industry corporations. This dynamic ecosystem fosters a rich learning environment that encourages lifelong learning and career development.

Ketch is the AI Privacy Company. Built by the founders who led GDPR compliance for Salesforce Marketing Cloud, Ketch is permissioning infrastructure that helps businesses collect and use people's data responsibly — respecting consent and preferences, meeting privacy requirements, and ensuring all data is AI-ready. The problem Ketch solves is real and growing. AI turns data into a compounding competitive advantage while simultaneously expanding the surface area of risk. Marketing tools assume permission is handled elsewhere. Privacy tools are compliance-first, not growth-first. The result: enterprises are forced into a false choice between data growth and data governance. Ketch closes that gap. The platform operates across three layers. First, discovery — see everything. Ketch observes what data exists, where it flows, how it's collected, and whether consent is actually being honored. Second, permissioning — control everything. Consent, rights, policy, and intended use are enforced in real time across systems. Third, activation — use everything, safely. Permissioned data powers AI pipelines, advertising, and personalization without regulatory or reputational risk. Core capabilities include consent management with 400+ no-code configurations, automated data subject rights, front-end data observability via Data Sentry, server-side permission storage via Permission Vault, and AI governance via AI Sentry — which monitors, enforces, and audits every AI interaction against consent and rights signals. 3,500+ businesses trust Ketch. 67.2 billion consent transactions processed per month. Rated #1 Consent Management Platform on Gartner Peer Insights (4.8/5) and a G2 Grid Leader for Enterprise. Used by Chipotle, Forbes, Paramount, Hasbro, Equifax and more.

Seamlessly connect applications, analyze data, and design automated processes along with impactful KPI dashboards tailored to your specifications. This user-friendly drag-and-drop platform requires no coding expertise! Begin tackling prevalent integration hurdles effectively. You can effortlessly construct your automation workflows on a unified screen, linking numerous apps without the need to write any code. Whether you want to set up straightforward one-to-one automations or intricate multi-app workflows, it can all be accomplished in just minutes. Manage and structure your data flow with advanced features like conditional logic, time delays, data formatting, filtering, function expressions, and much more. Experience the speed of building automations and integrations, utilizing a drag-and-drop interface that eliminates coding barriers. Create straightforward, multi-step, or advanced workflows, including conditional branches, parallel processes, and loops. This empowers every member of your organization to swiftly make informed, data-driven decisions that promote strategic initiatives. Plus, you have access to an extensive variety of chart types, such as line, bar, pie, area, and gauge charts, among others, to visualize your data effectively. With such flexibility, your ability to derive insights and present them dynamically becomes limitless.

Variance serves as the intersection for both individual and team selling within your organization. As the founder, you oversee the product, manage sales, and even handle the less glamorous tasks at the end of the day. While success in this area is achievable, the pace of growth will inevitably decelerate without scaling your market-entry strategies. Your goal is to onboard each customer efficiently, gather their insights, and quickly ascertain their likelihood of renewal. With Product/Market Fit established, you've integrated technological interactions with your clients and can partially automate certain sales processes. Additionally, you're beginning to recruit salespeople to address the increasingly complex inquiries you receive, as competition heightens and the market expands rapidly. The reality is that your product cannot rely solely on its merits to sell itself; you must expedite deal closures and explore new market opportunities. Thus, it's crucial to expand your sales team to meet these evolving demands. In doing so, you'll position your company for sustained growth and adaptability in a competitive landscape.

Descope is a CIAM platform meant for developers and IT teams. Customers can easily create frictionless and secure user journey flows for each user interaction using our no-code workflow builder and SDKs. Descope allows developers to spend more time working on core app projects by abstracting the details of authentication methods, session management, and risk management. Our platform makes it easy to manage users, tenants, RBAC, SCIM provisioning, and identity federation without any hassle. Customers use Descope to enhance user experience with passwordless authentication, improve security with risk-based MFA, and centralize user identities across all business-facing apps.

Feature flagging that’s purpose-built for B2B. Release features gradually with simple flags, gate features based on customer subscriptions, and iterate fast with adoption metrics and feedback. Here's how Bucket is different: 🏢 Companies over users: In B2B, you target customer accounts. 📍 Purpose-built: Bucket is built for the B2B use case, which makes everything simpler. 😍 Quality and craft: We focus on the details so you can focus on releasing better features. 🥷 Product engineering: We've made it easy to get feedback and adoption metrics on new releases. 💰 Entitlements: Easily manage feature access based on customer subscription.

MESA is an AI-driven automation platform designed to connect third-party apps and reduce manual operational work for businesses. It enables teams to automate routine workflows such as data syncing, inventory updates, and customer operations while maintaining consistency and accuracy across systems. Using configurable, AI-assisted automations, MESA adapts to existing processes and scales alongside growing operational complexity, allowing teams to focus on higher-level work instead of repetitive tasks.

Sourcetable is an AI-powered spreadsheet and data platform designed for a wide range of data-related tasks, including analyzing files, cleaning and enriching data, conducting research, creating visualizations, generating reports, and supporting business intelligence. It combines the functionality of traditional spreadsheets like Excel and Google Sheets with enhanced capabilities for data integration and analysis. Sourcetable supports standard spreadsheet formulas and functions while allowing users to connect to over 100 databases and applications, enabling real-time data centralization and analysis. The platform integrates advanced AI models to automate workflows, identify patterns, and assist with decision-making. This reduces the need for manual processes and improves efficiency in working with data. Sourcetable is suitable for building dashboards, running financial analyses, preparing data for machine learning, or organizing and analyzing information for various applications. Its combination of traditional spreadsheet features and modern data capabilities provides users with tools for efficient, data-driven problem-solving.

You can turn more people into satisfied customers by using user insights. Automatically survey your users as they use your app or browse your website. Collect actionable insights from your users to better understand what they want and why. Convert them more into repeat customers. AI allows anyone in your team to create user research surveys customized for you in seconds. AI will ask you about your goal. 1Flow AI creates a customized survey in less than 5 seconds based on your requirements and its domain expertise. Create beautiful in-app flow with font and color customization. You can also choose from a range of widget sizes and positions. Give your users an experience that feels like it's part of your brand. You can trigger any flow to appear at the exact right time, based on page URL rules and events. Meet users where they're most engaged and get to know them quickly.

FullSession is a session replay, product analytics, and conversion optimization platform built to help teams understand why users struggle on websites and digital products. It gives businesses tools for watching real user journeys, analyzing funnels, viewing click, move, and scroll heatmaps, tracking errors, collecting feedback, and connecting insights to existing workflows. The platform’s Lift AI feature acts as an impact engine that identifies high-priority friction, explains the evidence behind each recommendation, and helps teams measure whether fixes improve outcomes. FullSession allows users to move from a funnel drop-off, alert, or error spike directly into the session replay that shows what happened. Product teams can use it to improve onboarding and adoption, growth teams can use it to increase conversion, and engineering teams can use it to reproduce issues faster. Heatmaps help teams understand attention patterns, weak CTAs, dead zones, and layout problems across desktop and mobile. Feedback widgets and surveys capture user comments in context, linking qualitative input to the actual session where the issue occurred. FullSession also includes privacy and security features such as data masking, blocked elements, access controls, and sensitive input protection at capture. By combining AI prioritization, session evidence, technical signals, and feedback, FullSession helps teams fix the issues that matter most.

Basedash is an AI-powered business intelligence platform designed to help organizations analyze data, build dashboards, and answer business questions through natural language prompts. Instead of requiring users to manually create reports or write complex SQL queries, the platform automatically generates charts, dashboards, and analytics using trusted business metrics. Basedash connects to cloud data warehouses as well as hundreds of popular business applications, bringing operational, financial, marketing, and customer data together into one reporting environment. Its AI-native architecture allows users to ask questions about revenue, customer acquisition, retention, churn, and other key performance indicators while receiving instant visual insights. The platform's semantic layer ensures that important business metrics are defined once and consistently reused across dashboards and reports. Built-in automation capabilities help organizations generate recurring reports, monitor important trends, and streamline data-driven workflows. Enterprise-grade security includes encryption, SOC 2 Type II compliance, role-based permissions, SSO, SCIM provisioning, and deployment options for both cloud and self-hosted environments. Basedash also prevents customer data from being used to train AI models, helping organizations maintain greater control over sensitive information. By combining AI-assisted analytics, reliable metrics, and broad integration capabilities, Basedash enables modern teams to make faster, more confident business decisions.

Delivr serves as a holistic identity resolution platform designed to allow businesses to access and collaborate seamlessly on data from any cloud or platform. This versatile solution caters to numerous use cases, helping organizations gain deeper insights and effectively engage with their audiences driven by zero-party data. As the pioneering identity resolution platform, Delivr enables companies to refine and enhance their go-to-market strategies. Organizations can discover reliable and scalable methods for achieving growth. By leveraging zero-party data alongside closed-loop attribution, businesses can obtain a clearer understanding of their audiences and activate them effectively. Through cutting-edge approaches to data privacy, ethics, and enterprise identity, our platform enhances your operational ecosystem, ensuring that engagement is both precise and confident. Ultimately, Delivr equips companies with the tools they need to thrive in a data-driven landscape.