Business Software for Salesforce

Engage customers throughout the entire journey via voice and digital channels (chats, email SMS, email and social media). Integrate business communications with business system, giving valuable information to employees at every customer touchpoint. CoreInteract's drag-and-drop design makes it easy to manage workgroups and routing rules that meet your business needs. You can set the priority and order of which workgroups will receive customer inquiries. CoreInteract lets you manage your interactions in Teams natively without the need for a separate desktop software or application. Your team members can easily distinguish between customer calls and internal calls by clearly marking workgroup calls. CoreInteract can retrieve a Dynamics 365 customer record for each answered call. This gives you more control over your customer information and allows you to call a customer directly within Dynamics 365.

Our tools help businesses verify and search for accurate UK addresses and postcodes. We use rooftop accurate geolocations and UPRN to ensure precise data. Our services are GDPR compliant, and we have clear documentation and support for easy integration. We cater to businesses of all sizes and provide fast and cost-effective APIs for postcode lookup, address search, and autocomplete. You can add our tools to your website or platform with minimal coding.

Simplify your address search process by enhancing your forms with our cutting-edge address finder. Experience swift, predictive, and precise address autocomplete functionality. Our comprehensive address finder and verification software will efficiently locate, validate, cleanse, and format accurate Australian addresses through a user-friendly, easy-to-integrate API. Seamlessly integrate AddressFinder with your online store or CRM using our convenient plugins. Rest assured in the reliability of your address database, as AddressFinder's verification service allows you to upload your spreadsheet of Australian addresses or utilize our verification API to match them with verified entries from trusted AU datasets. Take advantage of AddressFinder’s versatile APIs to not only autocomplete addresses but also retrieve additional metadata such as latitude and longitude. Our address autocomplete API exclusively presents valid addresses sourced from official Australia Post and PSMA databases, ensuring that the addresses you gather are always authentic and devoid of errors. With AddressFinder, you can improve your customer experience and operational efficiency by ensuring that every address is accurate.

Over 240 countries have been verified, standardized and corrected their postal addresses. Address validator is the perfect solution whether you need to verify addresses on your frontend or clean up customer addresses in your backend database. Byteplant's email validater allows you to validate email addresses without having to send email. It can also improve sender reputation, deliverability, and reduce bounce rates. Our online API allows you to validate email addresses at the point of entry. This allows visitors to instantly correct errors and only valid email addresses are accepted. Email is the primary point of contact between your company and your customer. Byteplant's email validater will help you reach customers and preserve your reputation as an email sender. We provide complete email verification solutions that cover all aspects of email marketing. Our email validation services will increase your sender reputation, and deliver rates.

Verify addresses using the most precise global location information available. Provide outstanding experiences to every customer, no matter their location. Users can effortlessly input an address through a streamlined, single-line capture method on any device or platform. This approach leads to quicker and more accurate completions of online processes, facilitated by type-ahead and predictive technology. Moreover, it stands as the most efficient means to refresh and improve address data, allowing for the attainment of exceptional quality and precision. By simplifying the way individuals enter their locations, it enhances user experience significantly across various platforms. Such advancements ensure that businesses can maintain up-to-date and reliable address information with ease.

You can create blockchain and digital asset solutions without having to start from scratch. Start small and quickly move to production. You can choose from popular cloud properties, hybrid deployment options, geographical regions, protocols, consensus mechanism, and many other options all at the touch of a button. It makes blockchain an easy-to-use endpoint that allows you to accelerate the development and deployment your d'Apps. An intuitive interface that allows you to manage all aspects of your blockchain networks and environments. Automated tools and workflows make it easy to scale your business network and onboard new members. Each member is responsible for managing their own key materials, data, and nodes. You can easily scale your network using single proxy operator or distributed network ownership. Manage your networks, memberships, users, and environments.

AnswerForce can be your voice whenever you need it. AnswerForce can help you grow your business by handling every phone call with professionalism, personality, and efficiency. Virtual receptionists are available 24/7 to assist you. This allows you to focus on the important things that matter: your customers. Our virtual receptionists can answer your calls even if you aren't available. We will send you detailed reports that include important information. Our friendly virtual receptionists will greet every caller and can connect you or your team to each call according to your call handling instructions. Efficient AnswerForce receptionists will schedule appointments for you and send you reminders when necessary. Professional AnswerForce receptionists will help you capture and qualify leads so you can focus on growing your business. With a bilingual answering service, you can ensure that more callers reach a caring and professional voice.

Trusting individuals online has become increasingly challenging due to the prevalence of misleading identities. The eyeDnow digital verification system operates in real-time to confirm customer authenticity while minimizing the risks of identity theft. Handling remote customer onboarding can be both complex and fraught with potential dangers. By adopting an automated and secure verification process, businesses can streamline customer onboarding, cutting down the time required by an impressive 90%. Safeguard against fraud and theft through a vigilant, end-to-end encrypted call designed specifically for contactless digital onboarding. eyeDnow is also adaptable, capable of integrating with customized workflows to ensure a smooth user experience. It guarantees maximum security with end-to-end encryption during visual identity verification. Furthermore, its robust integration with security compliance provides a comprehensive audit trail. eyeDnow utilizes real-time identification during virtual interactions, leveraging cutting-edge verification technology to compare a live selfie to the provided government-issued ID. This process is not only fast and precise but also maintains high levels of encryption throughout. By implementing eyeDnow, organizations can enhance their security measures while improving the efficiency of their onboarding processes.

Create models at ten times the speed, link them directly to your data sources, and share insights through interactive dashboards with stunning visuals. Causal's formulas are designed to be straightforward—eliminating the need for complex cell references or cryptic syntax, and a single formula in Causal can replace dozens or even hundreds of traditional spreadsheet formulas. With the built-in scenario feature, you can effortlessly establish and analyze various what-if scenarios, utilizing ranges like "5 to 10" to grasp the complete spectrum of potential outcomes for your model. Startups leverage Causal for critical tasks such as calculating runway, monitoring key performance indicators, planning staff compensation, and crafting financial models that are ready for investors. Create eye-catching charts and tables without the hassle of lengthy customization processes. Additionally, you can seamlessly toggle between different time scales and summary formats to suit your analysis needs. Unleash the power of your data and transform the way you visualize your business metrics.

Streamline your deals, tasks, and customer interactions with an interface that saves you five hours each week. We eliminate the unnecessary clutter of Salesforce, allowing you to concentrate on what truly matters: your customers. Integrating data hygiene into your daily routine is essential, as a disorganized pipeline benefits neither you nor your manager. However, keeping Salesforce up to date can be a tedious task. With Laserfocus, you can seamlessly update all your deals in a single flow, much like working with a spreadsheet, where every modification is saved in real-time. In today's fast-paced sales environment, having too many open tabs can severely hamper productivity, but Laserfocus enables you to efficiently manage all aspects of your work in one unified platform. This leads to fewer distractions and allows you to devote more time to customer engagement. You can bulk edit or reschedule tasks to maintain a streamlined inbox. Additionally, you can quickly set new tasks from anywhere using shortcuts, ensuring nothing slips your mind. Experience instant updates and filtering of your data in under 100 milliseconds, enhancing your overall efficiency. By adopting this streamlined approach, you can significantly elevate your sales performance and customer satisfaction.

Proto stands at the forefront of inclusive chatbot technology and multilingual automation for contact centers. By implementing extensive national deployments, Proto collects vast amounts of data aimed at enhancing machine learning technologies for languages that are often overlooked. Their AICX solutions are designed to create meaningful consumer engagement and protection, particularly in sectors that are not typically supported by venture-backed companies. Collaborating closely with regulators and prominent development organizations, Proto crafts solutions that are beneficial for local consumers. Businesses and governmental bodies utilize Proto's AI Customer Experience (AICX) platform to provide services in local languages and ensure sustainable operational efficiency over time. Elevate your service offerings above the competition with chatbots that possess sophisticated logic and seamless integrations. Enable uninterrupted dialogue that can traverse countless conversational avenues, mimicking human logic in interactions. Additionally, establish connections between chatbots and external databases through JSON APIs, all while maintaining an organized dialogue structure. With a focus on controlled costs, Proto facilitates the scaling of services into both new and existing markets efficiently. This innovative approach not only improves user experience but also supports the growth of underserved language communities.

CloudFiles is a secure file sharing and analytics platform designed with an integration-first approach to assist businesses in attracting more leads and gaining insights into potential customers' interests. By enhancing your files with top-tier security measures, comprehensive analytics, and robust automation capabilities, it optimizes your sales processes and boosts your conversion rates. Key features of CloudFiles encompass File Upload and Link Creation, Link Security via ID Verification, in-depth Analytics, and File Viewed events that trigger Automations, all aimed at driving efficiency and effectiveness in your operations. This tool not only provides security but also valuable insights that can inform strategic decisions.

ccScan is a straightforward and easy-to-use software that can be set up quickly, making it accessible for users of all technical skill levels. Effortlessly scan or import documents to the Cloud, enabling seamless storage and retrieval. For advanced users, administrator modes provide the ability to configure and secure intricate processes. Businesses utilizing ccScan have seen remarkable reductions in labor expenses. Furthermore, the automated features and simplified document retrieval ensure that the software pays for itself within days or weeks. With ccScan, you can streamline workflows by reducing manual tasks and automating operations, thus requiring minimal human intervention after the initial configuration. Our innovative software is also equipped with advanced Barcode and OCR technology, significantly enhancing the speed of digitization, data retrieval, and archiving processes. This makes ccScan an invaluable tool for any organization looking to improve efficiency and cut costs.

Rewatch enables you to securely store, organize, and search through all your video content, facilitating quicker collaboration among teams and enhancing overall productivity. You can communicate directly with your team, share all-hands meetings, foster engagement, and cultivate your company culture. Each video is automatically transcribed, making its content easily readable and searchable by your team members. Finding and accessing specific information has never been quicker or simpler. Our transcripts are generated by a highly precise AI speech engine, which has been developed using over 50,000 hours of human-transcribed content across various topics, industries, and accents. Communication shouldn't be limited to the duration of a meeting; your team can continue discussions by asking follow-up questions and tagging others to expand the conversation, ensuring meetings remain concise and conclude on schedule. Additionally, every video is accompanied by detailed analytics that provide insights into viewing patterns and the average duration your team spends on each video, allowing for better understanding of content engagement. This comprehensive approach not only improves communication but also empowers teams to collaborate more effectively.

Blackthorn turns any organization’s Salesforce® CRM into event management software powered by their connected data. With tools to create events, engage attendees, process payments, and measure success, Blackthorn helps teams level up their event planning and quantify business impact right inside Salesforce—no tricky integrations required.

Our Virtual Terminal provides a range of built-in features, including custom fields, pre-filled values through field mappings, and automatically deployed buttons. It also incorporates an automatic reattempt mechanism that tracks the number of attempts, allowing you to tailor your business processes via Process Builder. Each time a reattempt is made, you have the option to notify your customer with an email requesting a new card, generate tasks, produce reports, and more. Additionally, roll-up fields are automatically assigned to Transaction Parents, which assists users in monitoring total amounts easily. If refunds occur, retained revenue is computed automatically for each transaction, further enhancing efficiency. With these features, setup time and expenses are significantly minimized. Moreover, you can manage receipts effortlessly without coding by utilizing Workflow or Process Builder, enabling distinct receipts for each company based on the logic you establish through point-and-click. Furthermore, by leveraging custom settings and custom metadata, you can conveniently handle reattempt configurations, Apex validations, field population of terminals, and additional functionalities—all without requiring any programming skills.

Provide the client with a comprehensive outline of the entire procedure, detailing the scheduled meetings and associated tasks throughout the journey. It is essential to demonstrate professionalism and build trust by being open and well-prepared from the outset. To facilitate advancement in the sales process, delegate responsibilities to both internal team members and the client, ensuring accountability on all fronts. Regularly track progress to maintain customer engagement and enthusiasm. Conduct online meetings with unprecedented efficiency, utilizing structured agendas that keep discussions focused, alongside context-sensitive features that adapt the meeting experience according to the specific goals of each agenda item. Additionally, ensure a centralized location for all essential documents—such as proposals, specifications, RFPs, and contracts for signatures—allowing for easy sharing and access, while keeping everything current and organized. This approach not only enhances collaboration but also fosters a seamless and productive relationship with the client.

Flair is an all-encompassing platform built on Salesforce that aims to enhance the professionalism of HR departments by streamlining processes to be both effortless and efficient. It centralizes all employee data, making it readily actionable for your internal automation needs. You can recruit and onboard new employees, handle document management, schedule demand-based shifts, customize time tracking features, export payroll, and leverage robust reporting capabilities through our Salesforce application. The Employee HUB is specifically designed for managers and team leaders, allowing for self-service options that significantly improve time efficiency while providing valuable insights. Users can manage their own documents and submit requests for anything from vacation time to modifications in time entries via our online, desktop, or mobile Employee HUB application. While existing tools excel in automating standard HR functions, Flair recognizes that each company is unique. Thus, it not only provides essential features right from the start but also offers the flexibility to incorporate further customizations as needed. This adaptability ensures that Flair can meet the evolving demands of any organization effectively.

Leverage the most extensively utilized observability platform, founded on the reliable Elastic Stack (commonly referred to as the ELK Stack), to integrate disparate data sources, providing cohesive visibility and actionable insights. To truly monitor and extract insights from your distributed systems, it is essential to consolidate all your observability data within a single framework. Eliminate data silos by merging application, infrastructure, and user information into a holistic solution that facilitates comprehensive observability and alerting. By integrating limitless telemetry data collection with search-driven problem-solving capabilities, you can achieve superior operational and business outcomes. Unify your data silos by assimilating all telemetry data, including metrics, logs, and traces, from any source into a platform that is open, extensible, and scalable. Enhance the speed of problem resolution through automatic anomaly detection that leverages machine learning and sophisticated data analytics, ensuring you stay ahead in today's fast-paced environment. This integrated approach not only streamlines processes but also empowers teams to make informed decisions swiftly.

AlphaMed Solutions includes electronic healthcare records, customized solutions, and modern healthcare and business applications that collect and analyze real time critical patient data. These HIPAA-compliant solutions use cutting-edge medical protocols and combine the expertise and experience of award-winning Alpha Software engineers with practicing physicians. The apps can access and collect medical data at high speeds, work with or without a cell signal and integrate with almost any healthcare system. For example, the AlphaMED Workplace Wellness app guides employees to the end of a COVID-19 quarantine period or illness period by collecting daily temperature readings and current symptoms. The app uses established criteria, test results, and the illness cycle to determine when key milestones have been met and alerts employees when they are safe to return to work.

Recover conversions that may have been lost due to intelligent tracking prevention, private browsing modes, and the complexities of cross-device and cross-browser customer journeys by utilizing SegmentStream's AI-driven predictive attribution. Aggregate all your marketing data within your own Google BigQuery data warehouse, enabling automated and deduplicated reporting on cross-channel ROI. This enterprise-level solution consolidates and integrates your advertising expenses, website and mobile app metrics, CRM data, and offline conversions into one cohesive platform for streamlined marketing ROI reporting. You can easily visualize your reports using your preferred business intelligence tools. By implementing SegmentStream's predictive attribution, you can gain insights into the true effectiveness of your marketing channels and campaigns in a post-cookie landscape. Instantly assess the real incremental impact of various marketing traffic sources without having to wait for a conversion event, even if that conversion occurs across different browsers or devices. This ensures that you are always informed and can make timely decisions based on accurate data.

Virtually offers a seamless way to streamline the backend of your live training sessions conducted on Zoom. You can organize live meetings, dispatch reminders, and monitor attendance all from a single platform. Any adjustments made to your student list will automatically reflect in the calendar. Furthermore, you can automate the distribution of email invitations, reminders, and follow-up messages, alleviating the burden of those many small tasks that tend to accumulate. Stay connected with your community through automated attendance monitoring, and gain insights into the effectiveness of your live sessions by reviewing reports and trends available on your dashboard. This comprehensive approach not only saves time but also enhances the overall experience for both trainers and participants.

Meter any infrastructure, platform, application, or custom feature with our comprehensive usage and consumption data infrastructure, designed to serve as the definitive system of record and a singular source of truth. Our metering data framework is a fully managed and feature-rich platform that enables precise usage instrumentation. It is equipped with an extensive array of APIs and language-specific SDKs that facilitate idempotency, deduplication, batching, and flushing to ensure data accuracy. You have the option to select from widely-used pre-built usage-based models, including per-unit, overage, volume, tiered, and multi-attribute configurations. Additionally, our pricing plans encompass full lifecycle management, which includes creation, change management, deprecation, and automatic transitions for customer accounts. In line with the capabilities of leading cloud service providers, Amberflo offers a robust suite of real-time usage and revenue exploration tools. Empower your business to operate with the agility and insight of top cloud providers, gaining immediate access to real-time usage and revenue data that informs your decision-making process. This enables a seamless adjustment to business strategies based on actionable data insights, ultimately driving growth and efficiency.

MetaCert’s Zero Trust browser software significantly diminishes the likelihood of organizations falling victim to phishing-related cyberattacks by over 98%. While blocking harmful URLs and websites is crucial, it is far from sufficient on its own. Every prominent security firm with a “threat intelligence system” aims to identify and obstruct known malicious URLs, and like its competitors, MetaCert maintains a database of such dangerous links. When a harmful link bypasses current security measures, users are often left to rely on their judgment, having to discern which links are safe and which websites can be trusted. This legacy method leaves even those employing a combination of security solutions vulnerable to threats. By leveraging advanced internal URL classification technology, we provide clear guidance on which links are secure and which websites can genuinely be relied upon. With millions of URLs confirmed as safe, our solution effectively mitigates the risk associated with cyberattacks that originate from questionable URLs, ensuring greater peace of mind for users. Ultimately, our approach not only enhances security but also simplifies the browsing experience by eliminating the uncertainty that often accompanies online navigation.

Kaholo is an IT workflow automation tool for developers that uses low-code code. It allows them to automate their workflows quicker and can be used by any developer without the need for scripting or proprietary tool knowledge.