Business Software for Salesforce

Hippo is an all-encompassing technology suite designed to enhance your marketing strategies and elevate customer experiences. It offers two primary features: - Conversational Support, which allows for top-tier customer assistance through chatbots that address inquiries and issues around the clock, as well as live chat options where agents can tackle more intricate challenges and offer tailored support. Additionally, it facilitates direct communication with customers via phone or audio/video calls. - Customer Engagement Automation manages various marketing elements of your brand, ensuring an outstanding experience throughout the entire customer journey. You can send out messages and campaigns efficiently across multiple platforms. With Hippo, you can provide proactive support to your customers, interacting with them through their preferred channels from a unified dashboard. This approach not only enhances engagement but also ensures that each customer receives a uniquely personalized experience that fosters loyalty.

Augmentir™, the only AI-Powered Connected Worker Platform for Industrial Companies, is now available. Augmentir is unique in that it combines enterprise augmented reality with artificial intelligence and/or machine learning (AI/ML). This allows frontline workers to perform their jobs with greater quality and increased productivity, while also driving continuous improvement throughout the organization. Augmentir can be used to intelligently guide and support frontline workers in many industrial use cases, from the shop floor to the field.

Freshsuccess is an innovative customer success platform designed to empower software and subscription businesses to reduce churn, enhance expansion efforts, and cultivate stronger customer relationships. It provides enhanced visibility into customer accounts, allowing for quick assessments of account health, support inquiries, billing records, communications, and user engagement metrics. By identifying potential risks and opportunities, businesses can take proactive measures to mitigate customer churn while also uncovering potential advocates or avenues for growth. The platform standardizes workflows, streamlines task automation, and establishes best practices for Customer Success teams, ensuring efficiency and consistency. Key performance indicators such as churn rates, expansion metrics, product adoption statistics, and overall customer health are easily accessible. Trusted by leading B2B software and subscription companies, Freshsuccess utilizes customer health scores to reflect the characteristics and behaviors of satisfied customers. This data-driven approach allows Customer Success professionals to identify risks and opportunities without relying solely on instinct, ultimately leading to better decision-making and enhanced customer satisfaction.

Presenting the most intuitive no-code conversational AI platform that eliminates complications. Driven by exclusive self-learning artificial intelligence and featuring a robust set of enterprise-ready functions, the boost.ai platform stands as the quickest, simplest, and most scalable solution for organizations aiming to enhance and automate both internal operations and external customer engagements. Boost.ai employs advanced deep learning and natural language processing (NLP) combined with its unique automatic semantic understanding (ASU) technology to adeptly understand and reply to inquiries across various channels, including chatbots and platforms such as Skype, Messenger, and Slack. The platform boasts a wide array of functionalities, including a centralized repository for information, management of authentication, ready-made templates, language detection capabilities, conversational IVR, and much more. Furthermore, it empowers users to gain valuable insights through conversation analytics and performance metrics, enhancing customer interaction strategies, while seamlessly integrating with tools like Microsoft Teams, Zendesk, and Salesforce, ensuring a comprehensive approach to engagement. With its user-centric design and extensive capabilities, boost.ai is redefining the landscape of conversational AI for enterprises.

Work together with your team and connect with clients seamlessly. Utilize any communication method across various devices, no matter your location. With a unified platform for telephony, PBX, messaging, meetings, and contact center functionalities, you can easily engage with both customers and colleagues. Equip your employees with the necessary tools to enhance their productivity. This single application facilitates customer interactions and team collaboration effortlessly. Agents can work from anywhere while still delivering exceptional service to clients. Streamline your tasks with one comprehensive app for calling, messaging, and virtual meetings, allowing for real-time collaboration without interruptions. Implement intelligent features to communicate your availability effectively to your peers. Maintain strong connections and boost productivity with ease. Enjoy a complete suite of voice communication solutions, including fixed and mobile telephony alongside PBX, all centralized in one location. Regardless of the device or platform used, the calling experience remains consistent whether it’s via cellular, PSTN, or the internet, ensuring smooth and reliable communication. The ability to connect seamlessly enhances both individual and team performance, creating a more efficient working environment.

With a multi-channel sales outreach platform, you can book more meetings. Outplay is the new-age platform for sales engagement and the only tool your team will ever need in order to achieve their sales goals. Your buyers are more informed than ever, and they are active on multiple platforms. Don't forget to send emails to your sales team. Outplay's multichannel approach allows your sales team to follow and reach buyers wherever they are, whether it is email, phone or text/SMS, LinkedIn, Twitter, or LinkedIn. A powerful dialer to boost your sales process and convert target accounts into happy customers. Your sales teams can make and receive calls right from their browsers, no matter where they are. If you're reaching out directly to pre-qualified prospects, don’t let Intercom/Drift surprise them by asking re-qualifying questions whenever they visit your website. Instead, impress them with your willingness to engage in conversation and the ability to book meetings quickly.

Ensure you never overlook a potential lead from your website by implementing chatbots and live chat that provide friendly and engaging responses around the clock. Continually offers the fastest and easiest solution to integrate a bot into your site. Today's potential customers anticipate instant responses, and chatbots assist in capturing leads by offering automatic replies, even when you're unavailable or in a different time zone. With our intuitive drag-and-drop bot builder, creating complex bots is a breeze. You can manage incoming messages through our centralized inbox or take control of chatbot conversations as needed. Allow your customers to schedule meetings at mutually convenient times effortlessly, all without any extra effort on your part. Seamlessly connect new leads to your email list, CRM system, and additional platforms. Simply add our embed code to your website or utilize our WordPress plugin for a quick setup. This way, you can enhance your customer engagement while maximizing lead generation efforts.

A unified Brand Content Engine can drive KPI improvements across every available channel. Customers increasingly rely on your brand for direction, and they are known to spend three times more when provided with comprehensive guidance, whether it’s in the form of outfits, furniture sets, or beauty styles. However, relying on manual content creation limits your reach, leaving potential revenue untapped. The correlation is clear: increased guidance translates to higher revenue. In the past, businesses often faced the dilemma of sacrificing either quality or scale, but that is no longer the case. FindMine offers a solution that automates and expands content creation, ensuring that 95% of the product catalog receives guidance on how to complete the look. Our technology produces looks that are virtually indistinguishable from those crafted by a skilled merchant. This innovative approach allows you to scale while maintaining the integrity of your brand's unique identity and significantly reduces the time internal teams spend on content creation by 99%. A robust BRANDPOVSCORE™ highlights the reasons customers view your brand as an authoritative source for style advice. Instead of relying on generic style trends and popular opinions that could undermine your brand's vision, it is essential to safeguard your brand's identity and offer personalized experiences that resonate with your audience. By doing so, you not only strengthen customer loyalty but also enhance your overall market position.

Link your WordPress site to virtually anything with ease. This no-code solution allows for seamless integration of your WordPress website with the services you rely on daily. Our satisfied customers speak for us, as WP Fusion has empowered countless individuals and businesses to save valuable time and boost their revenue through effective marketing automation. With an array of essential tools at your disposal, you can connect and expand your reach effortlessly. WP Fusion enhances the plugins you regularly use by integrating them with your CRM or marketing automation platform. By connecting your WordPress site to numerous well-known CRMs and marketing automation systems, WP Fusion enables you to maximize the potential of the tools you are already familiar with, paving the way for enhanced productivity and growth. Experience the difference that streamlined integration can make for your business today.

Amazon Lex is a service designed for creating conversational interfaces in various applications through both voice and text input. It incorporates advanced deep learning technologies, such as automatic speech recognition (ASR) for transforming spoken words into text, along with natural language understanding (NLU) that discerns the intended meaning behind the text, facilitating the development of applications that offer immersive user experiences and realistic conversational exchanges. By utilizing the same deep learning capabilities that power Amazon Alexa, Amazon Lex empowers developers to efficiently craft complex, natural language-based chatbots. With its capabilities, you can design bots that enhance productivity in contact centers, streamline straightforward tasks, and promote operational efficiency throughout the organization. Furthermore, as a fully managed service, Amazon Lex automatically scales to meet demand, freeing you from the complexities of infrastructure management and allowing you to focus on innovation. This seamless integration of capabilities makes Amazon Lex an attractive option for developers looking to enhance user interaction.

Elevate engagement, enhance SEO, and cultivate a community around your concepts by connecting with your audience directly through their inboxes. Transforming the distribution of your content via email doesn't have to be cumbersome; Postmatic streamlines this process seamlessly. It allows you to send attractive, reply-ready emails that encompass posts, digests, newsletters, and comments without disrupting your existing workflow. Your audience can effortlessly engage by simply replying to your emails. Automatically distribute curated digests of your top content on a schedule that aligns with your readers' preferences, and even enrich these emails with additional elements to resemble a traditional newsletter. Since it operates directly from WordPress, you have the flexibility to incorporate images, author bios, and highlight the most insightful comments from each article. One of the standout features is the array of templates available: five distinct layouts that intelligently adjust to match your content and the active WordPress theme. Make sure your posts and other valuable content reach your audience where they are most comfortable—right in their inbox—where they can easily share their thoughts with just a click of a button. This approach not only fosters interaction but also strengthens the bond between you and your readers.

Round Robin Distributor is a fully customizable software that automates lead and case routing using complex round-robin algorithms and criteria-based assignment bulk inbound data. It can be set up in Salesforce CRM and requires no additional setup. It offers a variety of functions, including SFDC record assignment matching rules based upon reps' skills, account being handled, operating territory, Hubspot score, lead source, Hubspot score, Hubspot score, etc. It allows you to prioritize hot leads and high-priority cases, which is crucial for maintaining your sales funnel and responding time. Round Robin teams can also be created based on business logic. Rules that include sales reps can be used to assign them. The product can also maintain an agent schedule, which can be used to disable assignment in case of unavailability.

Voiso, a cloud-based contact centre solution, allows you to easily set up, scale and manage your contact center, while improving customer experience and business metrics. Contact center capabilities include local calling experience, smart auto dialers, AI-powered voice recognition, agent management features and omnichannel support. Voiso combines it with pre-integrated integrations with major CRM/helpdesk systems. Voiso helps you scale your communications, reach customers even in highly regulated countries, and expand your business internationally.

Upscale is a Sales Engagement platform that increases B2B sales and revenue. Through multi-channel outreach, we increase sales efficiency and book more meetings. We also close more deals at scale and speed. Upscale provides data-driven insights from marketing and sales data to sales leaders, enabling them to make revenue operations more efficient, predictable and connected.

Your premier platform for managing lead data effectively. Collect, assess, and align lead information seamlessly with your existing systems. Enhance your processes to capture, qualify, nurture, and convert leads in an efficient and cost-effective manner. Effortlessly gather lead data from various sources while maximizing the number of data points with minimal effort and exceptional quality. Assess leads using your custom notes and inquiries prior to integrating them into your marketing and sales tools. Ensure all contact data is synchronized with your sales and marketing platforms, enabling you to initiate your conversion strategies promptly. Moreover, this streamlined approach helps you maintain a robust lead pipeline and improve overall operational efficiency.

Enhancing Remote and Secure Customer Interactions for Your Deskless Workforce. Elevate your customer satisfaction with an on-demand engagement experience that fosters instant connections. Significantly boost the effectiveness of your deskless team in the field, ensuring they can operate efficiently from any location at any time. While you can't extend the hours in a day, you can certainly enhance how productive those hours are. Empower your team to be genuinely deskless, benefiting from a cutting-edge, data-driven business engagement experience that streamlines their tasks. By simplifying their roles, you contribute to a more satisfied workforce. Enhance your operational efficiency by minimizing manual interventions in business processes. Foster a stable workforce and increase productivity through automation and exceptional engagement strategies. Keep your sales data accessible at all times, enabling a seamless flow of information. Reduce obstacles with improved engagement methods and prompt approvals. This approach will also enhance pipeline predictability and boost conversion rates by ensuring accuracy in your sales pipeline. Ultimately, a well-connected team will lead to sustained business growth and customer loyalty.

Integrating Evidence into your website is both fast and straightforward. Simply copy a line of code and insert it into your website. After the code is implemented, link your tools to enable actions taken by other visitors to enhance your marketing efforts. Within minutes, you’ll notice an increase in visitor conversions thanks to the impactful social proof provided in real-time. Conversion notifications highlight individual actions performed by visitors, fostering trust and motivating others to engage in similar behaviors, making it our most favored notification type. Streak notifications reveal the cumulative actions of multiple site visitors over a specific timeframe, which not only builds credibility but also instills a sense of urgency. Announcement notifications serve as a powerful tool to broadcast recent customer reviews, share significant updates about your company, or present timely and targeted offers. The only constraint for this type of notification is your creativity and resourcefulness. Moreover, by continuously optimizing these notifications, you can further enhance user engagement and drive higher conversion rates.

Legal Reimagined - Step into the Future of Enterprise Legal ContractPodAi is a leader in AI-driven legal technology, empowering enterprises to manage risk, drive efficiency, and maximize ROI across the business. Powered by Leah, ContractPodAi’s advanced Agentic AI architecture, our solutions transform legal intelligence into a business accelerator—whether through our industry-leading Agentic Contract Lifecycle Management (CLM) platform or Leah, our Legal Agentic AI solution. Leah is an Agentic AI solution that redefines legal intelligence, streamlining legal workflows while uncovering opportunities that drive enterprise value. Designed by legal professionals, AI experts, and technology specialists, Leah goes beyond automation to integrate seamlessly into business workflows, learning from an organization's legal patterns and connecting legal, business, and technical teams. By turning legal departments from cost centers into strategic growth enablers, Leah transforms legal operations into a competitive advantage. Unlike traditional solutions, Leah seamlessly integrates with enterprise systems, enhancing compliance, governance, and risk visibility while augmenting tasks to reduce workload and minimize errors.

Menu Anywhere An all-encompassing and personalized online ordering platform designed to enhance your business and foster customer connections, both online and in physical locations. Menus for online ordering that offer more than just aesthetics Utilizing our Pixel-Perfect technology™, Zuppler menus are fully customized to reflect your brand and seamlessly integrate with your website and mobile application, featuring stunning menu visuals that elevate the ordering experience. No other online ordering platform provides the level of customization that seamlessly accompanies customers throughout their entire ordering journey. Transform the dine-in experience with On Premise Ordering Zuppler's On Premise Ordering feature allows patrons to place food orders from their personal devices, ensuring a contactless dining experience. Thanks to Zuppler's integration with numerous POS systems, dine-in orders can be directly transmitted to the POS for efficient order processing, simplifying operations for restaurant staff. This innovation not only enhances convenience for customers but also streamlines the entire ordering workflow.

Customers have moved beyond simply wanting an omnichannel experience; they now anticipate it as the standard. Our cloud-native contact center solution ensures that all communication channels are integrated within a single interaction, allowing agents to deliver superior service more efficiently. With features like effortless switching, transfers, and real-time coaching, agents can respond promptly to customer needs. Customers benefit from reduced wait times, fewer handoffs, and no more interruptions, eliminating the need for them to take notes during calls. This is the ideal standard for customer service. We aim to empower agents while equipping customers with the self-service options they crave. By incorporating Machine Learning, our omnichannel contact center platform elevates the customer experience, allowing clients to assist themselves while enabling agents to tackle more intricate inquiries. Our intelligent bot utilizes sentiment analysis and Natural Language Understanding, seamlessly linking to CRM systems and other resources to provide a truly unified and smooth customer experience. Ultimately, this approach not only enhances customer satisfaction but also optimizes agent performance.

Increase event success with Perenso's all-in-one event software solution which specializes in complex B2B ordering requirements. Covering pre-show, at-show and post-show requirements, Perenso Trade Show features enable more effective event marketing, reduced administration burden, easier live show sales, and better show intelligence. Combine with Perenso Cloud Show, a virtual trade show platform, to reach more customers, grow your revenue, and protect your business.

Perenso's virtual trade show platform allows distribution companies to host an online event with complex ordering capabilities. Perenso Cloud Show makes complex ordering easy and enables you to reach a larger audience, grow your revenue, and protect your investment. Cloud Show reflects the best aspects of a physical B2B trade fair, including: -a customizable lobby Live chat facilitates interaction between attendees and vendors -brandable vendor booths -Viewing and sharing vendor content Live negotiating and doing deals at-show Complex orders can be placed at-show Perenso Cloud Show can be used as an online-only event or in conjunction with a trade show (with Perenso Trade Show platform), to create a hybrid event.

CRES represents a comprehensive integration of Real Estate Data, Documents, Business Processes, and Business Intelligence. By utilizing CRES Technology, real estate firms can effectively tackle challenges related to IT operations and boost their business productivity. Our solutions are seamlessly integrated with property management systems like MRI, Yardi, VTS, or RealPage, leveraging the power of Office 365 and Azure Cloud. The expertise of our principals and technical staff is rooted in the real estate sector, with decades of leadership experience spanning various domains, including technology, business process management, finance, human resources, and customer service. Our dedicated team, equipped with extensive experience in real estate, approaches technological challenges with high standards, providing solutions that enhance business processes and elevate the productivity of any real estate organization. Moreover, we are committed to continuous improvement, ensuring that our clients remain competitive in a rapidly evolving market.

Covideo is a video messaging platform that professionals can use to stand out in their inbox, make stronger connections, increase their email open rate, and increase their CTR. You can record high-impact, low-effort videos and text messages that are extraordinary. You can upload your existing videos, or use your smartphone or webcam to record unique videos. To create the best video content, you can use our screen recorder to capture your screen, yourself or both. Clickable CTA buttons are a great way to drive engagement and provide clear next steps. You can either create your own landing page or choose from one of our ready-to use designs. Covideo integrations can streamline your workflow and improve output. Covideo can be installed to your Salesforce, Office 365 Outlook, Outlook, or Gmail. To make your message more accessible, add captions and use our trim-and-merge feature to combine multiple videos. Website overlay can be used to drive traffic to the relevant sites by placing your video over the URL of your choice. Request a demo to see Covideo today!

SendSafely is a comprehensive end-to-end encryption solution tailored for contemporary businesses. It allows for the effortless sharing of encrypted files and sensitive information across any device, simplifying secure file exchanges. With a focus on security, it is trusted by prominent brands that prioritize the safeguarding of customer data. The platform is compatible with all major web browsers, requiring no software installation or management of encryption keys. Designed to aid in compliance with essential regulations such as HIPAA, GDPR, and CCPA, SendSafely offers a Business Associate Agreement (BAA) for added assurance. Users can choose from various pre-built integrations or create custom solutions using the developer API. The platform includes business-specific features like user management, single sign-on, and options for custom branding. Furthermore, SendSafely connects seamlessly with numerous popular third-party systems, enhancing them with end-to-end encryption. This capability allows businesses to incorporate encryption into their existing workflows, thus extending the functionality of their current applications and infrastructure. In today’s digital landscape, ensuring the security of data exchange is not just a necessity, but a vital component of maintaining trust with clients.