Business Software for Microsoft Teams

Enabling enterprise teams to design, oversee, and expand interactive chatbots while harnessing the power of Conversational AI. Leverage chatbots to enhance the customer journey and boost sales figures. For instance, Rentokil Initial enhanced their customer experience and sales with Bessie, a 24/7 chatbot adept at addressing inquiries, generating quotes, and managing customer service requests. EBM equips you with the necessary tools and frameworks to efficiently administer, observe, scale, and perpetually refine your chatbot initiatives for optimal business outcomes. Facilitate collaboration among teams to innovate and enhance chatbot functionalities. Identify and monitor critical content areas that align with business goals and enhance user satisfaction. Additionally, supervised learning helps in addressing and rectifying misunderstood responses. With an omni-channel approach, your chatbots can engage customers across various platforms. Our API-first strategy allows for effortless integrations with your backend systems, ensuring a cohesive end-to-end experience for your customers throughout their chatbot interactions. This comprehensive approach not only streamlines operations but also significantly enhances overall user engagement.

Solutions for real-time and historical performance management tailored for wallboards and agent desktops are essential. By transforming data into actionable insights, call centers can significantly improve their efficiency. It is crucial to optimize workforce management, ensuring that agents are well-informed and capable of self-managing their tasks. This approach not only enhances the customer experience but also provides real-time performance metrics to adapt to shifting demands. Ensuring that all team members remain aligned fosters a collaborative atmosphere focused on delivering exceptional service to customers. A cohesive agent experience is vital, whether employees are working remotely or on-site. Achieve your operational goals effectively! Geomant Wallboard solutions are capable of aggregating and showcasing data from a multitude of sources. With certified connectors and a wealth of experience with various CRM platforms, we streamline processes for every stakeholder involved. Provide decision-makers with essential metrics across diverse platforms, presenting a comprehensive overview of operations. Additionally, equip your management team with mobile access to effortlessly monitor business health from anywhere, ensuring they remain connected and informed at all times. This level of accessibility transforms how management engages with their teams and drives overall performance.

Geomant enhances your current technology to elevate your customer experience significantly. By employing cloud-based solutions and ensuring seamless integrations, we maximize the capabilities of your contact center. Our robust, feature-rich cloud contact center system empowers users with comprehensive functionalities without the burden of expensive hardware or software licenses. With subscription-based pricing, you can easily adjust your licenses based on actual business needs, ensuring you never pay for more than you require. Rapid deployment in just a few hours allows you to quickly enjoy the advantages of integrating a chat solution into your setup. Additionally, we offer support for digital and social channels, in-queue and scheduled callbacks, call recording, and much more! Our solutions also include real-time and historical performance management tools for wallboards and agent desktops. Furthermore, we provide extensive contact center capabilities tailored for Microsoft Teams, ensuring a truly omnichannel experience for all users. This comprehensive approach guarantees that your team can respond effectively to customer needs across multiple platforms.

Ideal for various applications such as business meetings, online education, and live broadcasting, EpocCam integrates effortlessly with widely-used video conferencing and streaming applications. You can connect it through USB or wirelessly transmit camera feeds to your computer, allowing you to move around freely while streaming within your local network. The camera supports both portrait and landscape orientations and features options for background blurring or advanced chroma key effects. You can also use gestures to activate Snapchat Lenses, complete with augmented reality effects, animations, and various objects and characters. Additionally, you can easily incorporate a second camera angle into your existing setup, enhancing your broadcast quality. Once the EpocCam drivers are installed on your computer, it automatically recognizes your smartphone as a webcam in applications such as OBS Studio, Zoom, and Microsoft Teams (for Windows PCs only). By utilizing EpocCam, you can harness your phone's exceptional processing capabilities, ensuring your online presence is as impressive as your real-life appearance. With its versatility and ease of use, EpocCam stands out as a valuable tool for any content creator.

Epona365 is your comprehensive answer for managing documents and emails effectively. Built on the robust platforms of Microsoft 365 and SharePoint, it is specifically designed for the needs of legal professionals and in-house counsel. With Epona365, you can collaborate effortlessly and arrange vital information from virtually any device or location. This innovative solution consolidates your diverse data into a centralized hub that is easily accessible through Outlook or Teams. Ultimately, it enhances your daily processes for a smoother workflow, enabling you to leave behind disorder and embrace heightened productivity, while also empowering your team to work more cohesively and efficiently.

iTrain ALI provides on-demand training assistance for you and your team, ensuring that support is readily available while also actively engaging with your personnel to enhance learning and facilitate communication during transitions. This dynamic tool integrates seamlessly with your existing systems, empowering your team to operate more efficiently, effectively, and with reduced stress levels. Designed for straightforward implementation and tailored to fit your unique operational needs, iTrain ALI responds to critical inquiries from all end users within law firms and grants immediate access to training resources. With top-tier, frequently updated content just a click away, the backing provided to your internal support teams is incredibly beneficial. As a cutting-edge AI Chatbot, iTrain ALI is specifically crafted to deliver real-time training opportunities to your staff as required. By utilizing ALI, your employees can easily find guidance for their "How do I?" questions, receiving targeted answers and relevant content based on their input. This innovative approach not only enhances individual performance but also fosters a culture of continuous learning within your organization.

Empower your sales and support teams to operate from any location while assisting customers through voice or chat, eliminating the necessity for traditional infrastructures like servers or telephones. Our contact center software operates on a flexible monthly pay-per-use model, allowing you to scale as needed. We leverage cloud services from prominent providers across Europe, the Middle East, and South Africa, and ensure additional local points of presence and numbers through partnerships in Morocco, Egypt, Pakistan, India, Kenya, Nigeria, and South Africa. Unlike other cloud solutions, this setup guarantees that your customers will not face latency issues caused by round-trip connections to servers located in the UK or the US. In the event that international fiber connections to Europe or the US are compromised, the local points of presence will maintain uninterrupted service, ensuring your customer support remains flawless. With our cloud-based solution, there is no requirement for server installations or phone purchases; all that is needed is a web browser to get started. This convenience allows for seamless transitions and flexibility in managing customer interactions.

Built on the Microsoft Power Platform and Azure Web Services, the empower suite offers cutting-edge, cloud-based business productivity tools and solutions. This package contains workflow and automation tools, productivity apps/assistants, and data-driven, subscription-based business intelligence and analytics products. The suite offers role-based data that can assist you in assessing and forecasting the cashflow condition of the company, delivering insightful financial analysis, improving HR procedures, streamlining the onboarding of new clients, and offering client analytics. With the help of a number of connectable adapters, these apps may be combined with Evergreen or any other current finance, billing, and CRM software you may be using, saving you the time and effort of switching between several platforms. Empower can provide "one version of the truth" across all of your tools and apps in addition to evergreen by sa.global and assist with optimization.

Introducing a fully customizable, SaaS-based learning and talent management platform tailored specifically for highly regulated sectors. This intuitive and user-friendly system is designed to enhance efficiency and productivity across the entire organization. Learnsoft stands out as an intelligent, adaptable LMS and TMS platform that allows for rapid deployment while ensuring a smooth user experience. We empower public service organizations to fully commit to their essential missions by guaranteeing that every staff member remains trained and focused on their tasks. With a highly customizable interface, robust automated reporting features, and numerous integration opportunities, our platform saves valuable time during the onboarding process. Users benefit from quick access to content, an easy-to-navigate interface, and automated administrative controls. Furthermore, our platform is content and feature agnostic, allowing for seamless integration with third-party HRIS systems and adherence to industry-standard compliance and content APIs. With Learnsoft, organizations can confidently meet 100% of compliance requirements through automated training, accreditation tracking, alerts, and comprehensive reporting, ensuring that every team member is not only equipped but also compliant in their roles. In a rapidly changing regulatory landscape, this platform provides the tools necessary for sustained operational success.

Enhance your business's agility and competitive edge through quicker, safer, and more frequent SAP change deliveries. In today's fast-paced market, industry frontrunners must leverage innovation to outpace rivals and respond swiftly to evolving conditions. However, for organizations operating complex SAP infrastructures, achieving rapid and low-risk changes can present significant hurdles. ActiveControl addresses these challenges with its innovative automation, offering a fresh perspective on change and release management that facilitates the adoption of agile methodologies, DevOps practices, and continuous delivery within SAP environments. With customizable workflows, you can seamlessly deploy SAP transports, alongside non-SAP modifications, following the necessary approvals. Whether you establish specific import schedules for systems or implement a continuous delivery approach, the deployment of changes and associated manual tasks are synchronized effortlessly across all your SAP landscapes. To unlock the full potential of DevOps, it is essential that your SAP systems are integrated within your broader IT framework and aligned with best-practice delivery methodologies, ultimately fostering a more cohesive operational environment. This strategic integration not only enhances efficiency but also positions your organization for sustained growth and innovation.

Cisco Identity Intelligence is an AI-driven solution that effectively connects authentication with access management, delivering unparalleled security insights without causing disruptions. By integrating authentication and access controls, the Cisco Identity Intelligence solution fortifies your attack surface, preemptively defending against potential intrusions. Gain comprehensive visibility into identity activities, allowing you to address vulnerable accounts, eradicate risky permissions, and prevent high-risk access attempts. With its effortless deployment, the Cisco Identity Intelligence solution enhances other Cisco security frameworks, offering enriched capabilities that guide appropriate responses to various threats. Given the escalating sophistication of attackers' strategies, the Cisco Identity Intelligence solution is meticulously designed to safeguard your organization from identity-related threats, regardless of their complexity. This proactive approach ensures that your security measures are not only reactive but also anticipatory, adapting to emerging risks as they arise.

GTM Buddy is a sales enablement tool that will help your revenue team close more deals. It allows sales enablers spend less time on actual enablement, and more time on tool administration. It helps marketers find the most effective content and ensure that their latest sales content is adopted. Our contextual AI also helps sellers share the most relevant content to buyers at the right moment. We are not the best or most advanced sales enablement platform. We won't ask for you to do grudge work about manual tagging, creating complicated folder structures, or creating smart pages that don’t serve the purpose. GTM Buddy is different from other sales enablement software. Book a demo with our product consultant for a 30-minute demonstration.

GlassHive is a unique sales and marketing app designed for IT service providers. Access to CRM marketing automation, sales management and sales enablement tools is available to users. GlassHive was created by team members who have worked with managed service providers (MSPs), of all sizes, to remove bottlenecks in visibility, accountability and data management. GlassHive can simplify your sales and marketing processes today through platform unity.

Developing customer care marketing messages that promote a bias-free workplace is essential. Dost identifies toxic language, microaggressions, and unconscious bias in various forms of communication, including text, images, and videos, encouraging users to adjust their messaging accordingly. We have curated a range of resources designed to support you in managing change, enhancing communication, and effectively implementing Dost. This presentation outlines a comprehensive strategy for rolling out Dost, detailing the necessary steps for a successful launch within your organization. It serves as a practical guide for change leaders, offering clear directions on how to effectively introduce Dost to your workplace. Inside this document, you will find all the essential data required to advocate for the adoption of Dost among stakeholders and employees alike. Powered by advanced AI models, Dost specializes in identifying noninclusive language, which is defined based on established research criteria tailored for workplace communication. By utilizing insights gathered from both primary and secondary research, we ensure our AI models are equipped to foster a more inclusive environment. Ultimately, embracing tools like Dost can significantly enhance workplace dynamics and promote a culture of respect and understanding.

Experience an all-encompassing HR platform designed to enhance every aspect of your employees' journey. Streamline administrative tasks, save valuable time, and boost overall productivity with ease. By automating routine processes and consolidating your core HR functions in one centralized location, you can reclaim countless hours. Enhance your leadership skills through effective feedback mechanisms that allow both giving and receiving input. Utilizing Alexis's support and review templates, you can effortlessly monitor employee development and stay aligned with their objectives. With seamless integrations, single sign-on, account provisioning, and secure private APIs, your data management is smooth and efficient. Regardless of how your data is managed, ensuring its security remains our utmost priority. Enjoy self-service data collection while automating critical employee-related events, ensuring you never overlook important milestones like birthdays, onboarding, or anniversaries. Tailor your reporting by various factors such as country, employment type, or department to meet your specific needs. Personalize the platform with your company's branding elements, including logos and visuals, to create a cohesive experience. Additionally, gather and disseminate information pertinent to your organization, enriching the platform with media such as photos and videos to create a memorable and engaging experience for all users. Your employees will appreciate the thoughtful touches that make their interaction with the platform truly special.

Cybercriminals are always active, making it essential to have continuous threat intelligence to foresee and monitor their tactics against your organization. Our clients trust TITAN, a user-friendly intelligence SaaS platform designed by experts in intelligence and security for their counterparts in the field. This platform provides structured information, customizable dashboards, timely alerts, and detailed intelligence reports accessible through both a web portal and API integration. However, TITAN's capabilities extend further. By utilizing TITAN's programmable RESTful API, users can create a variety of connectors and integrations to seamlessly incorporate tailored intelligence into their security operations. With regularly updated structured technical and non-technical data sourced from our global team and automated systems, TITAN ensures that users receive high-fidelity intelligence with minimal noise. As a result, your team can concentrate on addressing the most pressing threats while staying one step ahead of potential attacks. Ultimately, TITAN empowers organizations to enhance their security posture in an ever-evolving landscape of cyber threats.

Vityl IT & Business Monitoring goes beyond being merely an IT solution; it serves as a vital partner in ensuring your business operations are seamless and efficient. This innovative system tracks the technical elements that underpin both your company's activities and those of external partners. Are you finding that a plethora of disconnected monitoring tools hinders your ability to gain a comprehensive understanding of what truly matters? With Vityl IT & Business Monitoring, you can quickly define a service and consolidate data from all your technical resources, including Infrastructure, Security (SIEM), application performance, databases, log files, help desk, and CRM—essentially everything you need! As a result, you can achieve a complete overview of your service status within just hours or a few days. This solution not only offers a robust, multi-platform alternative but also outperforms other costly and labor-intensive monitoring options. Furthermore, Vityl IT & Business Monitoring is designed for swift and straightforward deployment, allowing you to realize benefits in record time while simplifying your monitoring process.

We make it easy and intuitively simple to submit and track any procurement request. We provide a clear view of all contract commitments so that budget owners can make informed decisions and get approvals quickly. Automated pre-checks ensure that stakeholder reviews are quick and consistent. We know that processes are always changing. You can now easily add new suppliers and achieve quality. You can easily streamline procurement approvals, assessments, reviews, and other processes across all systems and teams. You can access historical data to determine which supplier is best suited for your problem. Translate information into intel for scope. Good integration equals a great user experience. ORO integrates seamlessly with popular solutions you already use so you don’t have to fix anything that isn’t broken.

atQor Vault serves as a comprehensive document management solution that oversees the entire lifecycle of documents, manages information flow, and ensures compliance with industry standards and regulations. By facilitating secure collaboration, it enhances organizational productivity significantly. This Electronic Document Management System (EDMS) allows users to store electronic files on a centralized platform, enabling complete tracking from creation through to final approval and archival, complete with robust approval procedures, version control, and security measures. Designed to cater to the compliance and collaborative needs of various industries, atQor Vault is a ready-to-implement solution. Its integrated document management and workflow capabilities streamline the processes of editing, reviewing, approving, and publishing documents. Furthermore, it simplifies document creation, organization, and retrieval for users, who can conveniently access files from any device, anywhere, thereby enhancing overall operational efficiency. Overall, atQor Vault not only meets regulatory demands but also empowers users to manage their documents with ease and security.

MagicEndpoint offers the most secure user authentication with the best possible user experience. Once the user has unlocked the endpoint, the endpoint gives access to everything else — no user action required. Based on cutting-edge FIDO2 security, MagicEndpoint actively verifies a “user + device” entity. The endpoint provides the IdP server real-time intelligence to monitor the user, device and even the user’s intent. This continuous verification supports zero-trust architecture without burdening the user. Free your users from all remote authentication steps today and step up your security with MagicEndpoint passwordless authentication.

Enhance your current Zoom or Microsoft Teams setup by personalizing your virtual environment, incorporating Google Docs and any other necessary tools to ensure your meetings are exceptionally effective. Qiqo is an ideal platform for conducting online events such as conferences, workshops, job fairs, and trade shows, accommodating numerous presentations and interactions simultaneously across as many as 100 breakout areas. The true advantage of Qiqo lies in your ability to design all meeting spaces for your event in advance, allowing you to customize colors, styles, and collaborative tools ahead of time. Exhibitors and sponsors benefit from dedicated spaces to showcase their organizations and interact with attendees using audio and video features. Furthermore, Qiqo Circles creates a collaborative environment where members can connect and work together seamlessly, enabling you to select the most suitable tools that align with their needs. This flexibility allows participants to engage in the most convenient manner for them, whether through written communication, audio chats, or other interactive formats. Ultimately, this approach fosters a more dynamic and engaging experience for all involved.

Consolidate all Application Security findings, including SAST, DAST, and SCA, while linking them to vulnerabilities in infrastructure and cloud security to achieve a comprehensive perspective on your application's security posture. By normalizing, de-duplicating, and correlating these findings, you can enhance the efficiency of risk mitigation and prioritize issues that have significant business implications. This approach creates a unified source of truth for findings and remediation efforts across various tools, teams, and applications. AppSecOps encompasses the systematic process of detecting, prioritizing, addressing, and preventing security breaches, vulnerabilities, and risks, fully aligned with existing DevSecOps workflows, teams, and tools. Additionally, an AppSecOps platform empowers security teams to expand their capabilities in effectively identifying, addressing, and preventing critical application-level security vulnerabilities and compliance challenges, while also discovering and rectifying any coverage gaps in their strategies. This holistic approach not only strengthens security measures but also fosters a collaborative environment among development and security teams, ultimately leading to improved software quality and resilience.

Streamline customer communication and build better relationships with URVA Connect - the omnichannel platform that centralizes conversations from messaging service, like WhatsApp, FB Messenger, Instagram DM, SMS, and more, all from a single interface. URVA Connect makes it easy to manage and respond to messages, with no loss of data when team members change. URVA Connect offers a platform that helps you enhance customer relationship, keeps your business in sync and make things easier when it comes to updating your deals and policies.

Worldr provides robust protection for the data you share through Microsoft Teams, guarding it against external threats and preventing unauthorized organizations from accessing your most critical digital information. It is versatile enough to operate in both cloud and on-premise environments, and its streamlined architecture can be implemented within minutes, accommodating organizations of any scale. By maintaining complete ownership of your data, you ensure that no third party, including Microsoft, has access to it. All messages, user information, and metadata are securely stored in a database that features a transparent encryption layer, with encryption keys securely managed in Hashicorp Vault. You have the flexibility to store your data in any location worldwide, adhering to compliance and regulatory standards while fulfilling legal requirements. Additionally, Worldr ensures that you meet industry-specific regulations regarding data transfer and processing, helping you comply with the mandates set by various nations to uphold data sovereignty effectively. This comprehensive approach not only enhances security but also builds trust with your stakeholders by demonstrating a commitment to data protection.

EVA-BOARD is an advanced onboarding software that helps bridge the gap between hiring and onboarding. Enabling them to automate the entire pre-boarding journey, keep new hires engaged, and build exceptional first days for newcomers. Companies across the globe are relying on EVA-BOARD to onboard a group of new hires at once, streamline different onboarding workflows, delegate onboarding tasks fast, and get more clarity with real-time onboarding metrics.