Business Software for Microsoft Teams

Most organisations already capture lessons learned. The problem is they store them in spreadsheets or Microsoft SharePoint where they are difficult to search, inconsistent in quality, and rarely reused. As a result, the same issues recur across projects, despite the effort spent documenting them. Lessonflow is designed to address that gap. It provides a structured system for capturing lessons in a consistent format, reviewing them through configurable workflows, and storing them in a centralised, searchable database. The focus is not just on collecting lessons, but on making them usable and applicable to future work. Search is supported through filtering and semantic matching, allowing users to find relevant lessons even when different terminology is used. Lessons can be linked, grouped into themes, and surfaced based on project, activity, or discipline. AI features are used in a practical way. AI-assisted drafting helps improve clarity and structure rather than generating content automatically. Clustering and similar lesson detection highlight recurring issues and patterns across datasets, helping teams identify systemic problems rather than isolated events. Lessons can also be converted into reusable checklist actions and applied to projects, providing a mechanism to move from “lessons identified” to implementation. This supports governance, auditability, and continuous improvement without relying on manual follow-through. The system supports cloud or on-premise deployment, integrates with existing enterprise environments, and includes role-based access, audit trails, and enterprise security controls. In practice, the aim is straightforward: make lessons easier to find, easier to trust, and more likely to be used.

Crow Canyon’s Request Manager for SharePoint and Office 365 is designed to address a variety of business requirements, enabling enhanced service delivery and quicker response times for nearly any request, including SharePoint approval workflows. By removing the necessity for tedious follow-up emails and phone calls, it streamlines processes significantly. Additionally, it implements necessary procedures and controls to ensure compliance with regulations while allowing organizations to track service levels effectively. Customization options are available to tailor the system to meet specific organizational needs. As a result, employees can focus more on their core responsibilities, leading to increased customer satisfaction and improved productivity across departments such as IT, Facilities, HR, Payroll, Marketing, and Finance. This tool also encompasses scenarios that our standard applications — which are intended for specific, defined functions like help desk operations, work orders, and asset management — do not cover, thereby filling crucial gaps in functionality. By integrating this solution, businesses can enhance their operational efficiency and better meet their unique requirements.

DiscoverMe® offers an innovative solution for assembling a detailed and precise skills profile for every employee, enabling organizations to identify expertise more efficiently than ever before. Currently, employees in large companies often find themselves isolated, making it difficult to discover who possesses specific knowledge. Despite investments in communication and collaboration tools, the challenge remains for individuals seeking to leverage these resources to address issues, as there is often no clarity on whom to approach for assistance. Many employees maintain multiple profiles across different platforms, but these are often cumbersome to complete, and the reliance on free text entry results in inconsistent and incomplete data. As an add-in for Microsoft SharePoint, DiscoverMe® serves as a centralized hub where employees can easily create a comprehensive, skills-based profile, ensuring their expertise is readily accessible to others within the organization. By incorporating predefined skill lists, DiscoverMe® simplifies the process for employees to accurately represent their relevant skills, thus enhancing collaboration and knowledge sharing across the company. This tool ultimately transforms the way organizations harness their internal talent, fostering a more connected and informed workforce.

Isn't it an ideal moment to embrace a modern approach to your work processes? Shed the constraints of outdated project management tools from the last century and enter a fresh realm where projects of all sizes can be executed with ease and efficiency. This innovative methodology is rooted in our extensive experience gained from delivering numerous solutions to various organizations over the last ten years. Enhance your productivity by keeping your expanding task list organized, allowing you to view, take action, and monitor your tasks across all projects seamlessly. Foster teamwork by uniting your team, facilitating communication, managing documents, and collaborating on important materials—all within one centralized platform. By streamlining these processes, your organization can significantly boost its overall effectiveness and adaptability.

This unique user repository provides information about the arrivals and departures for employees, temporary workers, service providers, and others. In real-time. You can launch account suspension/creation actions with packages you have created. Youzer connects with all your applications to monitor and analyse all access accounts. Regularly verify the alignment of each employee’s authorisations. Everyone has the right to access what they need. Regular analysis of accounts that are missing authorizations, inconsistent authorisations, access rights, sensitive security groups, and other issues is necessary. A sales person, a technician, a consultant... The profile of the user that arrives will determine which account needs to be created. You can create the right accounts for the right people with the resource packages.

Darktrace Behavioral Defense Platform is an AI-powered cybersecurity platform designed to secure modern enterprises in the AI era. The platform provides unified visibility, continuous behavioral monitoring, and autonomous response across AI, people, and infrastructure. Darktrace uses Adaptive AI to continuously learn how an organization normally behaves across users, systems, relationships, AI interactions, and operational patterns. This behavioral understanding helps security teams identify anomalies, detect novel threats, and respond with speed and precision. The Secure AI capabilities help organizations monitor AI adoption, prompts, agents, development activity, and Shadow AI. The Secure People capabilities protect email and collaboration environments from phishing, account compromise, and other human-centered risks. The Secure Infrastructure capabilities help detect, investigate, and contain threats across network, cloud, identity, endpoint, and operational technology environments. Real-Time AI Analyst supports AI-driven detection, investigation, triage, response, prioritization, and reporting for security teams. By combining behavioral profiling, cross-domain visibility, autonomous response, AI security, email protection, infrastructure defense, and SOC support, Darktrace helps enterprises improve security outcomes in real time.

Transform your strategic initiatives with Rali, a community-focused learning platform that leverages AI-driven insights to foster meaningful change. Unlike conventional tools that merely deliver content, Rali actively engages employees through its unique Learn > Do > Inspire change framework. It consolidates a variety of rich learning experiences—including videos, eLearning modules, eBooks, and traditional classroom instruction—into one comprehensive hub. Additionally, Rali can be effortlessly integrated with your current systems, facilitating streamlined and measurable learning pathways. Explore Rali’s extensive library, which features impactful curricula on topics such as Diversity, Equity, and Inclusion. You can also collaborate with Rali’s instructional designers to enhance and gamify your pre-existing content. Customization options, such as incorporating a personalized video message from your CEO, can be applied across all programs. Designed with the modern workforce in mind, our digitally-native platform is ideal for remote environments, ensuring that organizations can effectively navigate evolving delivery and engagement challenges while promoting continuous learning and development.

Exigence provides a command-and-control center software that helps manage major incidents. Exigence automates collaboration between stakeholders within and outside the organization. It organizes it around a timeline that records each step taken to resolve an issue and drives workflows among stakeholders and tools. This ensures that all stakeholders are on the same page. The product connects stakeholders, processes, and tools, reducing time to resolution. Customers who have used Exigence have experienced a transparent process, quicker onboarding of the relevant stakeholders, and a shorter time to resolve critical incidents. Exigence is used by customers to address critical incidents as well as for planned cyber incidents such as business continuity testing or software release.

Accelerate talent movement and enhance career development. With insights drawn from the career trajectories of 475 million individuals, Paddle serves as an AI-driven platform that facilitates talent mobility and growth, designed to keep your workforce engaged, motivated, and committed. By enabling employees to acquire new abilities and pursue their professional aspirations through internal initiatives, Paddle enhances the learning environment. Management can swiftly identify the best talent to meet project needs from various departments within the organization. Each initiative presents employees with a chance to acquire skills, gain practical experience, and create valuable professional relationships. By analyzing vast amounts of career data alongside your internal HR metrics, Paddle effectively charts the career journeys of your staff. Our platform provides personalized recommendations for optimal career moves, tailored to each individual's distinct skills and professional backgrounds, ensuring that every employee can thrive in their career path. Ultimately, Paddle not only fosters personal growth but also strengthens the organization’s talent strategy.

Explore the realm of our virtual seminars, where we utilize Microsoft Teams Live Events as our premier online training platform to engage extensive audiences across the globe. With built-in accessibility features such as Live Captions and Subtitles, we ensure that our online training sessions are inclusive for all participants. Our diverse array of services, coupled with direct access to our dedicated support team, enhances the overall meeting experience. Our Global Event and Support Solutions are designed to facilitate smooth and successful projects for clients, whether they are domestic or international, and whether they require digital or traditional formats. Beyond our seamlessly integrated event service modules, we also collaborate with other internal departments to provide comprehensive support during these challenging economic times. Our knowledgeable and multilingual team is eager to partner with you in crafting tailored services that align perfectly with your project's needs, ensuring its success through transparent and constructive communication. By choosing our services, you're not just opting for an event; you're embarking on a collaborative journey towards achieving your goals.

The Purchase Order system for SharePoint, Teams, and Office 365 leverages Crow Canyon’s distinctive NITRO Studio to enhance the management of purchase requests and workflows. It simplifies the approval process, enabling users to track and log all activities seamlessly. Users can quickly see the status of each request and identify what steps are needed to advance them. This system allows for the easy replacement of outdated request and voucher methods, including paper forms, InfoPath, or other traditional tools, significantly enhancing efficiency and accountability. Users can generate purchase requests through a customizable form tailored to their organization's specific needs. This form can automatically incorporate relevant information, such as the requester’s manager from Active Directory, product details from a catalog, and designated approvers from SharePoint lists, thus automating and streamlining the request process. After submission, the system initiates workflows that distribute approval notifications. These workflows can be designed to be as straightforward or intricate as required, providing flexibility in approval management. By implementing this system, organizations can expect a marked improvement in both response times and overall process transparency.

The future of customer relationship management is designed to be user-friendly. Transform sales practices and enhance efficiency through straightforward prompts for your clients, representatives, and account teams, all supported by a unique Edge AI platform that prioritizes sellers. With three decades of leadership in CRM and enterprise software, Tact.ai offers a versatile engagement model and cutting-edge technology, making it the perfect ally for refining your current CRM systems while establishing a more manageable CRM landscape for future success. Prioritize your sellers with Tact Assistant, which provides real-time monitoring, seamless data entry on the go, insightful nudges, and productivity enhancements—all within a comprehensive user experience that boosts representative productivity and strengthens CRM adoption and governance. This innovative approach not only fosters better sales outcomes but also ensures that teams can operate more effectively in an increasingly competitive market.

Enhanced Intelligence. Swiftly. Collaboratively. Convert your data and insights into practical recommendations. Access all the essential information organized in a single location. Up-to-date, relevant, and readily obtainable. Allocate and share responsibilities among team members. Collaborate in a clear and open system workflow. Enhance, merge, and expand upon ideas. Present evidence-based conclusions utilizing standardized reporting formats. Monitor decisions, actions, and concepts. Gather feedback for ongoing enhancement. Wide Narrow is a provider of Intelligence Software solutions. We empower analysis teams to boost their efficiency through improved collaboration and artificial intelligence. Wide Narrow is constantly evolving in partnership with top Intelligence teams globally, ensuring that our software meets the needs of its users effectively. Our commitment to innovation allows us to adapt and refine our offerings continuously.

ActivePlatform is a full-service automated cloud brokerage solution for cloud service providers, Microsoft CSP partners, cloud VAR/VAD, that makes it easier to manage and control the cloud delivery and business profitability. ActivePlatform offers a white-labelled cloud brokerage platform, which supports selling of Microsoft CSP subscription services, including Office 365 and Azure among other services, as well as other vendors' offerings from its global catalogue of leading brands. Service providers on ActivePlatform serve thousands of end users with multi-vendor subscriptions.

Uffective is your toolkit for strategy execution. In Excel documents, SharePoint drives, and legacy software tools with poor quality data, valuable data insights can be lost within an organization. Our unique low-code data platform helps you gain insights from all data points. This includes strategy definition, agile portfolio management, project management, and even opening the IT machine room by capturing every JIRA user-story. Relevant data from different IT systems are available for better decision-making and advanced machine intelligence. Integrate your critical IT tools via a standard API framework. We are proud to welcome new customers to our ever-growing UFFECTIVE community. Cloud-based service layer architecture solution that uses Windows communication foundation, dependency injection, and source code control. Real-time webservices interfaces allow Uffective to be seamlessly integrated into existing processes and work processes.

Anywhere365 was established with the conviction that every individual within an organization can function as a Contact Center. Consequently, we developed the Anywhere365 Unified Contact Center tailored for Skype for Business and Microsoft Teams. As an Independent Software Vendor, we are committed to consistently enhancing and evolving our offerings. Our Workstreampeople solutions empower companies to boost their performance and streamline their operations. Anywhere365 envisions a future where unnecessary conversations are minimized. Our Unified Contact Center solution emerged from a long-held vision to ensure that the correct information is delivered to the appropriate person at the perfect moment, regardless of their location. Through our Consultancy and Professional Services division, along with our expertise in crafting intelligent software applications, we have designed solutions for numerous organizations. The introduction of the Unified Contact Center for Microsoft Teams and Skype for Business marks a significant advancement in our journey. This evolution reflects our dedication to fostering seamless communication and operational improvement across various business environments.

Foster Innovation and Enhance Efficiency within Your Organization. Design Forms & Streamline Workflows using SharePoint, Microsoft Teams, and Microsoft Office 365. NITRO Studio features a powerful WYSIWYG forms designer, a robust workflow engine, custom actions, comprehensive reports, dashboards, portals, chatbots, and other essential tools that empower you to build the solutions your organization demands! ELEVATE your business processes by effortlessly developing various applications tailored to your unique requirements. BUILD intricate forms, workflows, and analytics with simplicity. ENGAGE users through user-friendly and mobile-responsive designs. SUBSTITUTE outdated applications and form solutions like InfoPath. A COST-EFFECTIVE alternative to expensive form solutions such as NINTEX and K2, NITRO Studio enables teams to innovate without breaking the bank. Furthermore, it supports seamless integration with existing systems to maximize productivity.

All the information you need to do your job, including tasks, calendars and notifications, as well as company news, group news, and team news. Respond, ask questions. What's happening in the organization. It is user-friendly, so no unnecessary mouse clicks are wasted. Encourage collaboration. Employees can collaborate, respond, communicate, and share documents easily. You can quickly find answers, facts, and procedures. Synigo Pulse is a user-friendly CMS for content managers. (also available as a native app). Customers, clients, and partners can all be involved. Create client portals.

SocialChorus and Dynamic Signal have merged to form Firstup, which is now at the forefront of enhancing the digital employee experience by prioritizing the needs of workers and ensuring they are reached, connected, and engaged no matter their location. By eliminating barriers to employee connection, their comprehensive workforce communication platform integrates various endpoints, communication channels, and enterprise systems, thereby creating a unified digital environment. With advanced communication and engagement tools at your disposal, you can significantly enhance the employee experience and facilitate meaningful change within your organization. The Firstup platform revolutionizes how organizations communicate with their workforce by delivering tailored content to any device, designed to maximize engagement and satisfaction. Additionally, you can strategically orchestrate messages to target specific employees through the most effective channels and devices, ensuring timely delivery. Automating your communication campaigns not only saves valuable time but also significantly enhances the overall effectiveness of your messaging efforts, empowering organizations to thrive in the modern workplace. This innovative approach allows for a more cohesive and productive workforce, ultimately benefiting both employees and employers alike.

WebEOC is a solution for crisis management that supports business resilience and intelligent response. WebEOC's unique set of utilities can be customized to suit the needs of any organization.

Pinpoint is the applicant tracking system built to make complex hiring simpler—especially for organizations juggling multiple hiring needs. Most ATSs promise the same thing: to help you hire the right people, on time, and on budget. But in the real world, hiring looks different from team to team and region to region. Whether it's different job types, locations, or candidate expectations, the complexity adds up fast. The problem? Many ATSs are built with a one-size-fits-all approach. They work well for one hiring model or stakeholder group, but force everyone else to adapt. Pinpoint takes a different approach. Whether you're hiring across countries or departments, for desk-based roles or frontline workers, entry-level or senior positions—Pinpoint gives you the flexibility to manage it all, without the usual compromises.

In today's unpredictable environment, businesses must adapt swiftly to significant social and economic transformations. A major change is occurring in our daily operations and interactions. Consequently, executives are turning to innovative collaboration and virtual team tools to propel their companies forward, as the necessity arises from business demands and customer expectations. OfficeSuite UC stands out as a user-friendly, entirely cloud-based UCaaS solution that merges intuitive design with cutting-edge technology. It offers a comprehensive array of voice and collaboration features, customizable to fit the specific requirements of various organizations, and has the capability to scale to accommodate up to 20,000 users. The WE Connect portal enhances the digital experience by providing real-time insights, administrative oversight, and effective communication tools for end-users. Additionally, it allows users to securely host and participate in high-definition video, audio, and web conferences with up to 1,000 participants, accessible from any phone, computer, or mobile device, ensuring connectivity and collaboration remain seamless. This adaptability and functionality make it an essential tool for modern enterprises striving to thrive in a rapidly evolving landscape.

Stay connected through voice and video calls using Teams Phone across your computer, tablet, mobile device, or desk phone. You can easily initiate and receive both voice and video calls directly within Teams, ensuring you remain in touch and enhance productivity from any location. This versatile app combines calling, chat, meetings, and collaboration all in one platform, allowing you to work more efficiently. Enjoy innovative and AI-enhanced calling experiences, along with integrated software solutions from partners. Additionally, you can choose from a broad range of devices tailored to any business requirement, and explore flexible financing options. Manage and monitor your voice and video calling effortlessly from the Teams admin center, maximizing the effectiveness of your business communications. With Teams, you can leverage the power of the internet to make and receive audio and video calls, ensuring connectivity and productivity, regardless of where your work takes you. This seamless integration promotes collaboration and enhances your overall workflow, making it an indispensable tool for modern businesses.

Certainly is an AI platform that uses conversational AI to facilitate ecommerce and customer support. Companies can deliver extraordinary experiences and scale their growth with our next-generation technology. Conversations with visitors provide insight that helps to ensure fewer product returns, lower cart abandonment, and a higher customer lifetime value. Certainly is on an ambitious mission to help businesses create amazing user experiences by creating a digital counterpart of their top salesperson. The Certainly Conversational Ai software works seamlessly across all platforms that you use to run your business. It's your new conversational interface for customer care, sales, marketing, community, HR, and management. It transforms any interaction into a frictionless and relevant user experience. Are you curious about how automated chat could help your business? Let one of our experts walk you through a Conversational AI chatbot that is tailored to your content.

Engage is a highly personalized and exceptional experience that uses the power of AWS, Generative AI and AWS. Operating clunky, on-premise systems of contact centers is time-consuming and costly. Local Measure's Engage For Amazon Connect is helping contact centers cater to the modern consumer's needs. Engage is a Contact Center as a Service. This means that we handle all updates and improvements. We do not require expensive agent licenses or hardware. Our consumption-based pricing is designed to accommodate businesses of all sizes. To build a brand, you must put your customers first. Engage helps agents better understand their customers and make their lives easier with intelligent AI, features like sentiment analysis and chatbots. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.