Business Software for Microsoft Teams

SP IT Helpdesk is a versatile application designed for Microsoft Teams and SharePoint that effectively integrates helpdesk functions, change management, IT asset tracking, a calendar, discussions, and document management. Unlike conventional standalone help desk systems, SP IT Helpdesk merges business process automation with a collaborative experience for teams. Users benefit from a self-service MyIT portal accessible via MS Teams or SharePoint, simplifying the process of ticket submission and granting access to a comprehensive knowledge base, essential documents, and training links. IT personnel can utilize the secure Staff Portal within Microsoft Teams or SharePoint, which serves as a centralized hub for organizing IT tasks, communications, and documentation. Additionally, the platform features an integrated Power BI Dashboard that enhances visibility and reporting capabilities for management, ensuring informed decision-making and streamlined operations. This innovative approach fosters a more efficient and connected IT support environment.

The SP Employee Hub represents an innovative solution within SharePoint/MS Teams, specifically tailored for small to medium-sized enterprises and built on the Office 365 platform. This tool enhances the efficiency of HR teams by facilitating self-service options for employees, thereby streamlining often tedious processes. In contrast to conventional standalone HRIS systems, the SP Employee Hub integrates seamlessly into your Office 365 Digital Workplace, offering a user-friendly interface that benefits both staff and employees alike. Additionally, it features a dedicated secure Employee Portal designed to empower users through self-service capabilities, enabling them to access a knowledgebase, locate necessary documents, or submit requests to the HR Help Desk with assurance that their inquiries will be tracked and managed effectively. Furthermore, this integration not only fosters a consistent internal business structure but also promotes enhanced communication and engagement within the organization.

SP Facilities represents a state-of-the-art application for SharePoint and Microsoft Teams, designed to enhance the Digital Workplace experience. In contrast to conventional standalone work order systems, it serves as a comprehensive operational portal that streamlines the management of facilities and assets while automating key processes. This innovative platform fosters collaboration among staff and provides employees with self-service options through the MyFacilities portal. Key features of SP Facilities include an advanced work order management system, tracking of facilities and assets, change management capabilities, and proactive maintenance notifications. Users can easily access all pertinent documents, discussions, calendars, and tasks, thereby improving communication within teams by utilizing Office 365 tools. The system allows for the seamless capture and assignment of work requests, as well as the ability to track and manage work orders across the organization. Furthermore, it efficiently organizes all types of facilities-related information, files, and documents, while enabling cross-referencing with assets and work orders for enhanced operational efficiency. With SP Facilities, organizations can ensure a more integrated approach to facility management and team collaboration.

SP Safety represents an innovative approach to Environmental Health & Safety (EHS) solutions, seamlessly integrated within the Office 365 Digital Workplace. Distinct from conventional standalone software, SP Safety merges a collaborative portal with an intuitive yet robust EHS application designed to effectively handle hazards, incidents, inspections, compliance, and more. This modern solution is built on SharePoint, Microsoft Teams, and the Office 365 Power platform, taking full advantage of the comprehensive communication, collaboration, document management, and workflow capabilities offered by Office 365. Organizations using SP Safety benefit from a user-friendly experience, responsive mobile support, and insightful dashboards that enhance operational efficiency. Additionally, as Office 365 continues to advance, SP Safety will adapt and evolve alongside it, ensuring that users always have access to the latest features and improvements. Ultimately, this positions SP Safety as a forward-thinking choice for organizations committed to prioritizing safety and compliance in a dynamic work environment.

SP CRM is an intuitive yet comprehensive customer relationship management tool designed for Office 365, offering an all-encompassing view of sales activities and pipeline management. This solution facilitates the entire journey from marketing campaigns to lead acquisition, opportunity monitoring, and managing customer accounts. Since it is embedded within Office 365, it seamlessly integrates with Microsoft Teams and SharePoint, allowing your sales team to engage with the platform without the hassle of logging into a separate application. Being part of the Office 365 Digital Workplace enables sales representatives not only to monitor potential deals but also to access essential documents, information, and insights necessary to finalize transactions. Furthermore, the collaborative features of the portal empower various sales roles, including sales engineers, development teams, and management, to work cohesively. Additionally, when combined with SP Projects and SP Customer Service, it creates a holistic solution for managing customer relationships effectively. This integration enhances the overall efficiency of the sales process and fosters a more productive working environment.

Our skilled team will tailor your BroadConnect VoIP service, equipping your office with the necessary hardware and support to elevate your phone system to its fullest potential. BroadConnect Canada is committed to serving the entire business sector, boasting a national presence and dedicated lines that cater to all your IP telephony requirements through our commercial phone systems. By integrating unified communications with collaboration tools like video conferencing and file-sharing, we foster a dynamic work atmosphere. We guarantee exceptional call quality, adaptability, and system scalability, all made possible through our robust and global IP network featuring a wide range of advanced phone functionalities. Our team will oversee every facet of your VoIP business phone service, ensuring your office phone system remains updated with the latest technological advancements. Furthermore, we offer a cutting-edge unified communications service that provides multiple access points to authorized resources, ensuring seamless connectivity for your business operations. With our focus on innovation and customer satisfaction, we aim to enhance your overall communication experience.

The Training Arcade® is an innovative online tool designed for game creation that enables anyone to develop training and reinforcement games in just a few minutes. With its user-friendly interface and engaging gameplay, it also offers comprehensive analytics to track performance. Featuring a diverse library of 10 unique games, each designed to enhance learning outcomes through various mechanics, this platform stands out as a DIY game-authoring resource. Among its offerings is the exclusive officially licensed JEOPARDY!® game tailored for training, which can be swiftly implemented in 17 languages using any content, all without requiring coding skills. The Training Arcade® is compatible with mobile devices, tablets, PCs, and touchscreens, making it versatile for eLearning, instructor-led sessions, live events, and virtual meetings. Users can easily share games via a URL, which can be sent through email or text, integrated into chat during webinars, or utilized in real-time competitions among groups or individuals aiming for the top of the leaderboard. This flexibility ensures that learning remains interactive and enjoyable for all participants.

Quickly assess the overall code quality of your project, examine recent commits, and identify the most problematic files with CodeFactor. This tool will monitor new and resolved issues for every commit and pull request, prioritizing the most critical problems by considering factors like issue code size, frequency of file changes, and overall file size, allowing you to focus on what truly matters. You can easily create and manage issues or comments directly within code files or on the project issues pages. Additionally, CodeFactor provides updates on the status of pull requests for both GitHub and Bitbucket. Users can conveniently toggle the inspection feature for any branch of the repository as needed. Furthermore, CodeFactor integrates with Slack to deliver immediate notifications regarding code quality for every commit made in a branch or pull request. To get started, simply navigate to the repository settings page for installation. The pricing is straightforward and based on the number of private repositories, ensuring transparency with no surprise fees. This makes for a smooth incorporation into your existing workflow, enhancing overall efficiency and collaboration.

Mona is a flexible and intelligent monitoring platform for AI / ML. Data science teams leverage Mona’s powerful analytical engine to gain granular insights about the behavior of their data and models, and detect issues within specific segments of data, in order to reduce business risk and pinpoint areas that need improvements. Mona enables tracking custom metrics for any AI use case within any industry and easily integrates with existing tech stacks. In 2018, we ventured on a mission to empower data teams to make AI more impactful and reliable, and to raise the collective confidence of business and technology leaders in their ability to make the most out of AI. We have built the leading intelligent monitoring platform to provide data and AI teams with continuous insights to help them reduce risks, optimize their operations, and ultimately build more valuable AI systems. Enterprises in a variety of industries leverage Mona for NLP/NLU, speech, computer vision, and machine learning use cases. Mona was founded by experienced product leaders from Google and McKinsey&Co, is backed by top VCs, and is HQ in Atlanta, Georgia. In 2021, Mona was recognized by Gartner as a Cool Vendor in AI Operationalization and Engineering.

Moxo’s service orchestration platform revolutionizes complex B2B interactions by delivering seamless and efficient experiences. Inefficiencies and risks often arise when business processes are scattered across departments, clients, vendors, and partners. Moxo eliminates these challenges by unifying workflows—transforming fragmented operations into streamlined, cost-effective solutions that boost client satisfaction. Moxo platform accelerates essential tasks such as client onboarding, document management, and exception resolution. The outcome: quicker process completion, minimized compliance risks, and exceptional client experiences. Trusted by industry leaders in financial services, consulting, legal, healthcare, and real estate—including Citibank and BNP Paribas—Moxo powers the orchestration of mission-critical business relationships.

Staffing Engine enables staffing agencies to enhance their candidate connections, streamline the recruitment process, and foster significant growth. The journey began in 2015 when the co-founders launched TextUs, a groundbreaking conversational text messaging platform tailored for the staffing sector. This innovation empowered over 1,000 staffing firms to communicate more efficiently and successfully place a greater number of candidates. However, this was only the beginning of their mission. With the introduction of Staffing Engine, they are now leveraging conversational AI bots to assist staffing firms in scaling their communications, sourcing additional candidates, and further driving growth. Experience growth without the need for additional hires. By utilizing Staffing Engine AI, you can establish a virtual employee dedicated to ensuring that no opportunity slips through the cracks, with responses available around the clock. Transform interactions occurring on your website, through text messaging, and across social media platforms into successful placements. Furthermore, integrating the web chat widget into your site will maximize traffic conversion into both candidates and clients. This innovative approach not only improves efficiency but also enhances the overall recruitment experience for both firms and candidates alike.

Assist your customers intelligently through their preferred digital channels. Leverage automation to enhance customer relationships, fostering tailored interactions enabled by artificial intelligence, which can significantly boost your business's online performance. No matter your business sector, there are solutions designed to enrich your customers' digital experiences. Deploy strategies across various departments of your organization while exploring every possible integration. Engage with your customers on popular digital platforms like WhatsApp, enhancing your conversation rates in the process. Delight your customers with prompt and effective service on the platforms they love the most. Streamline the purchasing journey by maintaining a single conversation thread, helping customers avoid the hassle of navigating multiple channels. Gain insights from strategic data generated through interactions on WhatsApp and other customer touchpoints. Additionally, facilitate clearer and more meaningful dialogues among employees using the applications they are already familiar with in their daily routines. This approach not only enhances customer satisfaction but also fosters a more cohesive internal communication strategy.

Zest for Enterprise ensures that your organization's information is readily available, reduces time spent switching between applications, and breaks down information silos. Our innovative technology enables knowledge workers to access the necessary resources to finish their daily responsibilities without the need to toggle between different applications. By consolidating various internal knowledge sources, we help avoid the frustrating cycle of endlessly searching for information. As a result, knowledge workers can now dedicate 20% more of their day to productivity rather than searching. With Zest AI, you can streamline your workflow by matching and delivering the files you need more efficiently while you work. Simply integrate your information sources to enable a cohesive, intelligent search bar that makes all your files easily accessible. This seamless approach not only enhances efficiency but also fosters a more collaborative working environment.

Horizons is a global PEO service provider and tech platform that facilitates global hiring and expansion efforts for expanding companies We allow companies to hire in new international locations in days, not months, at the most affordable prices currently available. Our services are able to utilize local experts, powerful tech, and extreme efficiency to create the best client experience possible. What Horizons PEO can do for your business: • Eliminate the need of setting up your own local entity • Quickly begin operations in a new country • Reduce administrative burden so you can focus on your business • Guarantee full compliance with local laws and regulations • Offer your employees excellent benefits packages • Assign a dedicated, country-specific local HR support • Introduce you to our in-house expansion specialists on any continent • Share accurate global employment insights • Operate and offer 360-degree HR service capabilities from recruitment to global mobility Developed by HR professionals for HR professionals, Horizons' HR management platform takes global PEO to the next level, offering unmatched UX and UI for ambitious companies who want to focus on growing their business.

SupportLogic is an AI-powered platform designed to improve enterprise support and customer success operations. Its Cognitive AI Cloud processes unstructured data across support channels—like email, chat, and voice—to surface real-time insights around sentiment, urgency, churn risk, and product feedback. These insights drive a suite of AI agents that help with smart case routing, summarization, escalation prevention, coaching, and account health monitoring. The platform integrates directly with CRMs like Salesforce and Zendesk and tools like Slack and Snowflake—amplifying existing systems without disruption. With enterprise-grade security and compliance, SupportLogic helps global teams cut escalations, streamline operations, and improve customer experience.

Gauge, comprehend, and respond to customer insights effectively. Leverage customer experience software to streamline your surveys related to experience and loyalty. Scrutinize customer opinions and implement changes within your existing IT frameworks. Incorporate customer feedback seamlessly into your daily operations. By automating your surveys, you can gain a comprehensive view of customer experiences and take meaningful actions that add value. We simplify the process of measuring, interpreting, and responding to customer insights. Nps.today transforms lengthy questionnaires into concise, targeted questions delivered at optimal times for respondents. Utilize automated prompts throughout the customer journey with surveys that are informed by data. Integrate your customer satisfaction and loyalty surveys into all communication channels and external outreach. Benefit from insightful dashboards to pinpoint areas for enhancement and elevate customer experiences. Employ categorization or artificial intelligence to uncover avenues for improvement, while also merging additional data sources for deeper insights into customer behavior. This holistic approach ensures you remain attuned to the evolving needs of your clientele.

EVA-REC is a top-rated hiring platform that helps you build skillful workforces and hire top talent at scale. Enterprise companies across the globe rely on EVA-REC to find and hire the people they can depend on. EVA-REC’s world-class features ramp up team collaboration, automate the hiring process, streamline communication, eliminate admin tasks, create a memorable hiring experience, and help you make the right hires every time. Recruit top talent faster, fairer, and more efficiently with EVA-REC today!

Creating an issue has never been simpler, as OfficeAmp allows you to log your concerns effortlessly from any location. It efficiently assigns the issue to the appropriate individual and keeps you updated on its status until it's resolved. When employees have requests but are unsure whom to approach, OfficeAmp serves as the central hub for all their inquiries. You can manage all your needs directly within Slack or Teams, ensuring you receive notifications for all raised tickets at any time and from anywhere. Furthermore, you can establish rules to direct issues to various team members, balance workloads across your team, generate reports, and monitor key metrics. All issues are systematically categorized and prioritized, ensuring that you're always focused on the most critical tasks at hand. Setting up and training OfficeAmp is remarkably straightforward; simply enter your questions into the user-friendly dashboard and watch as it transforms into a powerful assistant. With its intuitive interface and robust functionality, OfficeAmp streamlines communication and enhances productivity across your organization.

Torsion delivers powerful visibility and control of ‘who has access to what’ in Microsoft 365. Torsion seamlessly empowers data owners to take responsibility for their own data, because they understand their data best. Its 360-degree visibility and round-the-clock audit trail effortlessly satisfies compliance. And its intelligent automation eliminates inappropriate permissions throughout your data at massive scale, in real time, on auto-pilot.

Diagnose and resolve service issues quickly, accurately, and more profitably. Neuron7's AI predicts issue categories and resolution steps to help your newest team members perform as well as experienced call center agents and field service technicians. Deflect calls, increase first time resolutions, and reduce parts wastage while capturing expert knowledge. Neuron7's AI continually learns to find the best resolution paths and guide people to success quickly, despite having 1000s of agents and 1000s product configurations.

Introducing our budget-friendly, robust, and user-friendly cloud phone system. Crafted in the UK, Wave empowers you and your team to work from any location. Managing and setting it up is a breeze with our comprehensive control panel. You can be operational in just a few hours thanks to our straightforward onboarding process and rapid configuration. Access the system from any device, no matter where you are in the world, and enjoy an array of valuable features designed to elevate your business. Wave is tailored for the modern workforce, simplifying the way you conduct business. Our platform includes essential tools that enable companies to manage their telephony from a distance effectively. With Wave, you can tackle challenges more swiftly, communicate seamlessly, and enhance collaboration in unprecedented ways. The Wave solution is designed to help you cut expenses, save valuable time, and effortlessly incorporate hybrid and remote work models into your organization. We are committed to your success, offering both landline and mobile-compatible minute bundles along with full access to all call management and administrative capabilities. Our goal is to ensure you have everything you need to thrive in today’s dynamic work environment.

You can create exceptional internal communication and marketing campaigns that are relevant, engaging, helpful, and on-brand. We can replace any existing email tool and integrate it with other communication channels (such as Slack, Sharepoint and Microsoft Teams). With our drag-and drop design tools and interchangeable templates, you can quickly create beautiful emails that are consistent with your brand. Our email templates can be easily segmented and sent automatically to your employee data sources, such as Active Directory or your HRS. You can track opens, clicks, read times, and see who is engaging with your email. This will allow you to reduce noise and increase results. There's no need to worry about unsubscribes and spam reports, IT/marketing requests forms, expert-level HTML, or other issues. You can meet your employees at their location and send messages to multiple channels (including Slack, Sharepoint and MS Teams).

Mykademy is revolutionizing global access to training resources. Elevate your organization with a premier LMS that features a sophisticated skill library. Empower your workforce by providing contemporary training solutions. Cultivating skills from the ground up leads to a stronger and more efficient team. Improve your business outcomes by ensuring your vendors receive proper training. Engage, educate, and secure your customers to achieve superior results. Our cloud-based LMS platform is designed to accommodate all types of corporate training needs. Whether for employees, vendors, customers, partners, or new hires, we cater to a diverse audience. We specialize in developing cutting-edge software that meets the demands of modern digital training environments. Our SCORM-compliant LMS ensures a seamless training experience for organizations, enhancing the learning journey for everyone involved. By opting for our intelligent corporate LMS, you can significantly boost your company's productivity. Simplify your online training processes for your learners and watch your organization thrive.

How it works? 1/ An app that integrates with your preferred video calling software such as Microsoft Teams or Google Meet (We are also working on Zoom). 2/ The dashboard is where you can set up all your tools for your sales/csm teams You can use all of the sales/csm tools you have at your disposal for your videoconference: checklists and battlecards, sales pitches, battlecards meeting script, crm viewer, crm qualifier, and crm viewer. 3/ Transcription of and recording of meetings Access the audio recording and the written transcription of your video conference call to improve, find information or simply report on the meeting. 4/ Analytics and Interactive Report The interactive report will show you the complete agenda of your meeting. You can measure your performance with statistics

Your central hub for everything, from job sheets to invoices, quotations, and CRM. Clik Service makes it easy to manage and streamline every aspect of every job. Clik Service is your all-in-one platform for job management, scheduling, planned maintenance, inventory management, Invoicing, quoting and more. Track jobs from start to finish and schedule them. When engineers are out on the field, send jobs to them and receive updates when work is complete or a quote has been accepted. You can assign the right jobs to the right engineers at the right time. You can create bespoke reports that provide you with the most recent stats on jobs or financials. Find trends and gain valuable insights into every area of your business.