Business Software for Microsoft Teams

Unlock, Structure, and Deliver Enterprise Knowledge Instantly. Leverage our APIs to integrate with current systems and create a tailored solution for gathering, organizing, and re-utilizing insights from discussions. You can utilize our SDKs and APIs independently or collaborate with a developer to craft a solution that fits your needs. Reach out to us to discuss your concept. iEngage.ai powers FreshENGAGE, an application designed for Freshdesk. Witness how knowledge from resolved support tickets is disseminated among agents facing similar challenges, ultimately saving time and enhancing customer satisfaction. Additionally, ARIV.AI has harnessed the capabilities of the iEngage.ai platform to create a knowledge bot for popular collaboration platforms such as Slack and MS Teams. Explore how ariv assists users in finding information, managing an overwhelming flow of messages, and accumulating karma points. Discover the various solutions we've developed using the iEngage.ai framework for different applications. iEngage.ai stands out as a flexible platform that integrates effortlessly with your existing technology ecosystem. Connect with us to explore your specific use case and how we can assist you further.

VendorPanel, a source-to-contract procurement platform, is used by state and local governments, procurement aggregators, and corporates. The SaaS platform enables organisations to simplify procurement, reduce risk, maximize savings, and drive positive social outcomes. -- Decentralised sourcing -- Tenders, panels and prequalification -- Supplier discovery & management -- 50,000 Marketplace suppliers -- Social procurement -- Local economic development Analytics & Reporting -- APIs

iDashboards helps you move beyond the burden of spreadsheets and blend data from multiple sources into dynamic, custom dashboards.

Axure RP stands out as the premier UX design tool, empowering professionals to craft realistic and interactive prototypes with ease. It allows designers to create UX prototypes featuring endless combinations of event triggers, conditions, and actions, enabling a comprehensive exploration of digital experiences. By utilizing the robust Axure RP widgets, users can develop functional forms, sortable grids, and dynamic user interfaces that enhance usability. The inclusion of multi-state dynamic panels facilitates the creation of various elements, such as popups and swipe-able mobile screens, ensuring versatility in design. Additionally, essential components like text fields, droplists, and radio buttons are easily accessible through a simple drag-and-drop interface. Designers can create layouts suitable for desktops, tablets, and smartphones all on a single page, with automatic adjustments to display the correct view. The repeater widget allows for the creation of data-driven tables and grids that can be dynamically sorted and filtered, enhancing interactivity. Furthermore, users can generate diagrams, customer journeys, wireframes, and other important UX documentation alongside their rich prototypes, streamlining the design process. With built-in flow shapes and connectors that intuitively reflow, crafting diagrams in Axure RP becomes a seamless task, making it an invaluable resource for UX professionals. Overall, Axure RP not only simplifies the prototyping process but also enhances collaboration and communication among design teams.

Boost your sales with FORM MarketX, an innovative market execution application that facilitates guidance, tracking, and performance enhancement in real-time. With its intuitive drag-and-drop builder, you can create and assign dynamic tasks effortlessly. The app also allows teams to receive contextual support on mobile devices, ensuring task completion is streamlined. Obtain valuable insights through instant reporting, enabling you to send the appropriate task to the right individual at the ideal moment—consistently—thanks to our user-friendly no-code task builder. Select from a variety of 12 task types, including advanced image recognition, and apply conditional logic to expedite responses for your teams. Set up push notifications and alerts to monitor outcomes and tackle issues promptly as they arise. Furthermore, you can assign photo tasks to your field sales teams, allowing them to capture real-time images of execution from any site. Experience the live execution of merchandising and standard operating procedures (SOPs) with data and images stamped with geo-location, time, and user details. Additionally, you can conveniently view and export photos in formats such as PDF, PowerPoint, or through shareable links for effortless distribution, enhancing collaboration among your team members. By utilizing this comprehensive tool, your organization can maximize efficiency and drive better results across all facets of market execution.

Upwave is a visual platform that allows you to collaborate on projects, portfolios and risk management, as well as daily tasks. You can easily switch between different views of your project including visual board, table and timeline. You can easily manage, report on, and take action on projects using your customized portfolio view. This gives you easy access all the relevant data. All the tools you need to organize, plan, track and collaborate. For different departments, project groups, or external partners, create teams. Reduce silos and share information across teams. You can assign tasks, comment, upload files, and receive real-time feedback from the team. Track hours and estimate the time it takes to complete your tasks.

Heymarket empowers businesses to engage with their customers across various messaging platforms through a unified inbox. Designed with teams in mind, Heymarket is a business texting solution that allows for quick setup and seamless integration of essential tools to enhance customer relationship management. With customers reaching out via SMS, Facebook, WhatsApp, and other channels, it's crucial to meet them where they are. The Heymarket app provides omnichannel messaging capabilities, enabling businesses to connect with clients directly on their mobile devices. Utilizing text messaging is proven to be significantly more effective than many other communication methods, boasting a remarkable 98% open rate and an impressive reply rate exceeding 50%. Heymarket enables organizations to leverage this powerful communication channel efficiently, catering to businesses of all sizes with its texting service. Combining top-notch security features with exceptional productivity, Heymarket allows for message routing and assignment to the appropriate team members, facilitates real-time collaboration through private messaging, and accelerates the pace of two-way conversations. This innovative platform not only enhances customer engagement but also streamlines internal communication processes for improved overall efficiency.

If you seek top-notch voice, messaging, and additional features, it’s essential to select an API provider that operates its own nationwide network. By cutting out intermediaries, you can reduce expenses, enhance your control, and create the application that your users truly desire. While you may already have experience in this field, a reliable partner is crucial to help you achieve the growth you aspire to. Whether you opt to utilize your own carrier or develop a completely new solution, Bandwidth equips you with the necessary tools to unlock your full potential. Serving as a versatile communications platform, Bandwidth offers extensive flexibility for your needs. You require seamless integrations, robust enterprise-level APIs, and intelligent tools to effectively manage your communication system. We prioritize openness in the areas that matter most to you, providing you with options and control over your operations. Our extensive global network ensures direct connections where it counts, delivering unparalleled reliability. Ultimately, this approach fosters stronger relationships with your customers while allowing your business to scale seamlessly in any direction you choose. Additionally, Bandwidth's commitment to innovation ensures that you are always equipped with the latest advancements in communication technology.

edison365 is a powerful cloud-based platform that unifies idea management, project delivery, and portfolio oversight in a single application. It enables businesses to customize workflows with configurable stage gates, approval flows, and governance models using intuitive drag-and-drop tools. The platform features personal dashboards for productivity, Gantt charts for visual project scheduling, and comprehensive reporting to support data-driven decision-making. Trusted by more than 100 global organizations, including those in engineering, construction, and healthcare sectors, edison365 helps teams discover and develop promising ideas with measurable ROI. It supports everything from innovation management to risk management and employee engagement, ensuring no project is too complex or too small. With award-winning tools and a user-friendly interface, edison365 transforms how businesses manage their work and deliver results. Its flexibility and scalability make it suitable for global teams and diverse industries. Overall, edison365 drives business transformation by connecting ideas to execution seamlessly.

Quickly and effortlessly locate and recover the precise data you need with a newly revamped user interface that is accessible from any location with internet access. It is advisable to utilize third-party backup solutions for your Office 365 data, as recommended by Microsoft. Barracuda Cloud-to-Cloud Backup provides rapid backup processes, exceptional granular restore features, and unparalleled user-friendliness. You can safeguard all your data across Teams, Exchange, SharePoint, and OneDrive, opting for either complete or granular restoration based on your requirements. Since your Office 365 data is already stored in the cloud, maintaining secure, encrypted backups within the same network enhances performance and allows for instant scalability. Barracuda Cloud-to-Cloud Backup empowers you to restore data from Teams, Exchange, SharePoint, and OneDrive either in its entirety or with meticulous detail. With comprehensive support for SharePoint, you can back up and restore all components, including various site templates, custom lists, permissions, and associated metadata, ensuring that nothing important is overlooked. This flexibility in data management provides peace of mind and enhances your overall backup strategy.

Boost both growth and customer satisfaction with prompt and precise automated responses. Gamalon minimizes frustration for both you and your clientele. It assimilates knowledge from existing resources such as your website, sales training documents, and ongoing dialogues. Indeed, it genuinely learns. Gamalon provides valuable insights that drive conversions. Forget about insincere human-like chat replies; instead, you'll receive straightforward and effective communication. Gamalon operates at a level akin to live chat, achieving conversion rates exceeding 5%, all while gradually decreasing the reliance on human representatives for customer inquiries. This capability is enabled by its multi-turn responses and proactive engagement strategies, which are specifically crafted to guide customers towards achieving their objectives, no matter what they may be. Allow your visitors the freedom to inquire about anything, helping you capture a larger share of initial web traffic. Say goodbye to making customers wait for answers. The patented AI methodology utilized by Gamalon revolves around interactive learning, allowing your AI Chat to gain insights from every interaction with customers, continually enhancing its performance. This ongoing learning process ensures that the system becomes increasingly effective over time.

A platform designed for remote teams to enhance their workplace culture. It promotes a values-driven environment, encourages team appreciation, and strengthens employee engagement. Disco seamlessly integrates with Slack, Microsoft Teams, and Google Hangouts Chat, allowing users to celebrate meaningful work and recognize employees on a daily basis. The platform also simplifies the process of gathering and consolidating company nominations, helping to highlight outstanding cultural accomplishments within the organization. By doing so, it not only enhances morale but also creates a sense of community among remote workers.

LumApps is a cloud-based employee experience platform that enables communication between employees, allows users to access Google's search functionality within a repository of company files and lets users share files, information and comments. What LumApps can do for you: - Connect and engage all your employees, including frontline workers - Align your company around one shared company culture - Enable today’s largest enterprises to align, engage and empower their employees - Deliver a tailored experience to each employee to maximize engagement and productivity - Communicate with and empower your employees where ever they are LumApps offers services on an annual subscription basis that includes support via email and through an online help desk.

For over two decades, Diabolocom has been transforming customer engagement with our cloud-native Contact Center as a Service (CCaaS) solution. Powered by proprietary generative AI, Diabolocom delivers advanced automation, improved reachability, and actionable insights tailored to today’s customer service and sales demands. Our AI Assistant enhances each interaction through real-time transcription, satisfaction analysis, and predictive next-best-action guidance. What makes Diabolocom unique is our combination of native AI for CX and full telecom functionality, creating a hyper-customized telephony experience. By automating repetitive processes, teams can redirect their focus to driving customer loyalty and revenue growth. Our solution integrates natively or via API with CRMs such as Salesforce, Oracle, and Microsoft Dynamics, ensuring complete visibility across every touchpoint. Leading brands like Mitsubishi Electric, Nikon, and Brinks rely on Diabolocom to deliver differentiated, AI-optimized customer experiences. With 97% faster post-call handling and a 12% reduction in churn, our platform drives efficiency and keeps teams agile.

IntelePeer’s Communications Automation Platform (CAP) offers a cloud-based solution tailored to streamline customer interactions and elevate user experiences. This platform integrates seamlessly with enterprise applications, enabling businesses to enhance efficiency, reduce operational costs, and automate communications across multiple channels like voice, SMS, and social messaging. Leveraging generative AI, CAP supports omnichannel communication and adapts to on-premises, cloud, or hybrid infrastructures, making it a flexible choice for modernizing organizational workflows. With robust enterprise-grade security and compliance features, IntelePeer ensures the protection of sensitive data while empowering organizations to optimize their communication strategies.

M365 Manager Plus is a comprehensive Microsoft 365 tool that can be used to report, manage, monitor, audit, and create alerts for critical activities. It is easy to manage Microsoft 365 services such as Exchange Online, OneDrive for Business and Skype for Business from one place. M365 Manager Plus offers extensive pre-configured reports on Microsoft 365. It helps you perform complex tasks such as bulk user management, bulk mail management, secure delegation, and bulk mailbox management. You can monitor Microsoft 365 services 24/7 and receive email notifications about service interruptions. M365 Manager Plus simplifies compliance management with built in compliance reports. It also offers advanced auditing, alerting, and reporting features to help keep your Microsoft 365 setup safe.

HowNow helps companies improve their skills and work smarter. It brings together disparate learning resources, internal systems and skills mapping, and employees into one searchable tool that can be used wherever you work. The learning platform allows knowledge sharing and recommends relevant content based upon your experience, skills gaps, and learning preferences. It also surfaces content in the apps where you work - inboxes, CRM, helpdesks, Slack, and many more. It's magic powered by AI.

VoiceSpin, an established player in outbound sales, utilizes 16 years of industry expertise to deliver an all-encompassing platform fused with AI and automation. This solution optimizes sales workflows, amplifies productivity, and enriches agent coaching. Seamless integration ensures a fluid operational environment. Key functionalities comprise AI-driven Dialer, Mass SMS, Coaching Suite, Global DIDs, Local Presence, CRM Fusion, Live Call Oversight, Performance Insights, and Speech Analysis. Initiating with VoiceSpin is straightforward; sales teams can arrange a demonstration for immediate productivity boosts and enhanced results.

Decisions seamlessly integrates with the Office 365 tools that you utilize on a daily basis. All materials stay securely within your organization's Office 365 environment, adhering to established security protocols. We prioritize customer privacy and do not retain any data. Our platform supports compliance with single sign-on and security features, such as Azure Multi-Factor Authentication and Azure Information Protection. You can effortlessly create a professional meeting agenda using either Teams or Outlook. Participants have the ability to upload documents, propose discussion topics, pose questions, and provide feedback. Additionally, you can invite guests to join as presenters, contributors, or participants, and assign them to specific topics or the entire meeting. The agenda, along with its attachments, can be easily consolidated into a single PDF document for distribution to all attendees. Furthermore, merging the agenda into a Word or OneNote template is achievable with just one click, simplifying the process of taking meeting minutes. A visual indicator helps track agenda items by their designated time, ensuring that meetings proceed according to schedule. The Speak Now feature for Teams facilitates an organized speaker list, making it possible to accommodate interjections and requests for breaks during discussions. Ultimately, this comprehensive approach enhances collaboration and efficiency in your meeting processes.

Introducing a comprehensive omnichannel customer service software designed for thorough, customer-focused management. It encompasses a wide range of functionalities such as online support, ticketing, project management, digital touchpoints, and technical assistance, among others. Our platform is versatile and seamlessly integrates with top-tier solutions across various industries. To enhance your business operations, we offer knowledge-based tools that support business intelligence, facilitate both internal and external communication, manage finances, and more. We provide three distinct plan categories to guide you in your support journey, allowing you to select the most suitable option based on your specific requirements. To simplify the lives of managers, we have developed the Indicators feature within the Desk Manager, where critical management data is aggregated, enabling easy access with just a couple of clicks. This innovative approach not only streamlines processes but also empowers users to make informed decisions swiftly.

By effortlessly handling diverse invoice formats from various channels and seamlessly integrating with your ERP system, Neil automates the entire AP process. This empowers your team to focus on strategic initiatives while Neil ensures accurate and timely invoice processing with an impressive 85%+ accuracy rate. Going beyond conventional RPA and OCR limitations, Neil leverages advanced AI and machine learning to extract critical data, optimize workflows, and maintain open communication with vendors. Result? 90% straight-through processing (STP), significantly reduced human error, strengthened vendor satisfaction, and overall optimized cash flow with better visibility and vendor discounts with timely payments.

Begin initiating projects in mere minutes through a streamlined and visually appealing interface. There's no need for extensive training or protracted setup processes. You can either develop projects from the ground up or take advantage of our ready-made templates. Manage and monitor assignments using various tools like lists, boards, and timelines. Seamlessly integrate your document library for collaborative file work, utilizing @mentions and comments to clarify task specifics – all while minimizing the need for additional meetings or emails. Maintain organization across diverse projects with a comprehensive overview of their status, health, and completion percentage in one convenient view. Keep everything on track with effective visual task management; you can create and delegate tasks while categorizing work into distinct sections or phases. Engage in collaborative efforts on tasks through features such as checklists, comments, mentions, and file uploads. Optimize your workload management across various initiatives with automated alerts and a consolidated view of your assigned responsibilities, ensuring you remain focused and productive. Moreover, this system enhances teamwork by providing transparency and clarity in task assignments, making it easier to meet deadlines and achieve project goals.

Socialive’s AI-powered video creation platform is the fastest and most cost-effective way for anyone to record, edit, publish, and livestream professional video. The platform provides an intuitive experience for everyone, transforming people without formal video training into full content creators and reducing production time and costs for video experts. The platform unlocks limitless potential for internal and external communication use cases by democratizing the ability to make video. Leading enterprises and high-growth companies including Charles Schwab, Deloitte, Nike, Oracle, TikTok, The New York Times, Walmart and Zendesk use Socialive to drive business value through better, more frequent video production.

You can access our Web app from your browser. You don't need to install and are not tied to any particular operating system. Sendsteps integrates seamlessly into Microsoft PowerPoint, so there's no need to switch between slides or learn a new tool. Just download the add-in to impress with your interactive PowerPoint presentation. Sendsteps can be easily added to your daily online meetings. It's easy to establish rapport, get quick feedback, or test the understanding of your audience. All this can be done without leaving Microsoft Teams. Sendsteps uses industry-leading standards and full transparency to manage data. Your data is protected using the most advanced encryption protocols. Your data is only accessible to authorized, well-trained staff. We will not share your data with any third parties without your consent.

SearchUnify is a leading enterprise agentic platform for elevating self-service and customer support outcomes. The platform powers a suite of next-gen products, including: - Cognitive Search - SearchUnify Virtual Assistant (World’s First Federated, Information Retrieval Augmented Chatbot for Fine-tuned, Contextual, and Intent-driven Conversational Experiences at Scale) - Knowbler (World’s First Knowledge-centered Customer Service Software), - Agent Helper (ML-powered solution for augmenting agent productivity and promoting case swarming) - Community Helper (AI-powered application to foster a personalized, engaging community and reduce community moderation effort)