Business Software for me&u

No matter how you define success, establish your key performance indicators in Feed it Back, and it will compile the data necessary to gauge customer sentiments regarding your business. Our dashboard provides a comprehensive overview of your performance, allowing you to analyze metrics by region and venue in meticulous detail. You can discover what aspects customers appreciate and pinpoint areas for enhancement to ensure their continued patronage and recommendations to others. Additionally, our experts will integrate with your team, identifying trends, ensuring that no subtle nuances are overlooked, and sharing valuable insights to elevate your brand’s reputation. Gather customer feedback through elegantly designed, highly customizable surveys that are both intuitive and efficient, maximizing participation while minimizing drop-off rates. Furthermore, online reviews serve as an invaluable resource for refining your operations. Engaging with these reviews not only enhances your brand's online visibility but also demonstrates to readers that their feedback is taken seriously and acted upon. This active interaction can strengthen customer loyalty and foster a positive community around your business.

We understand that time is your most valuable asset, and it should be focused on creating memorable experiences for your guests instead of handling hotel management tasks. This is why our offerings—including a property management system, channel manager, website, electronic point of sale, payment solutions, and booking engine—are all crafted to enhance GuestTime. The group now enjoys access to consolidated data, with reports automatically sent to regional managers, streamlining operations. Additionally, these systems enable hotels to fully capitalize on revenue opportunities from non-residential sales while boosting guest spending. Overall, the implementation of our system has positively impacted numerous facets of the business, and we are excited about the transition we made. We can provide you and your staff with the essential tools needed to thrive in hotel operations, including an intuitive property management system and integrated channel management solutions. Our intelligent property management solutions encompass every element vital for effectively running a hospitality business, particularly in managing bookings and payments, ensuring you can focus on what truly matters. With this comprehensive support, your team can elevate the guest experience to new heights.

Provide a versatile payment option that caters to the diverse needs of your merchants across various channels and markets. The bond between banks and their merchant clients is weakening as new competitors emerge, seeking to capture your customers' interest. Position your brand and enhance customer relationships by implementing your own payment gateway solution, backed by Mastercard Payment Gateway Services. This unified approach addresses the needs of all merchants, regardless of their size. Facilitate essential global merchant clients who require access to markets that are currently unsupported. Whether transactions occur in-person, online, or through mobile and wearable devices, our comprehensive payment gateway services equip your merchants with a robust payment strategy tailored for their operations. In a constantly evolving global payments environment, it is crucial to provide your customers with cutting-edge payment strategies. Additionally, leverage a sophisticated, multi-layered defense system against fraud, employing advanced analytics and innovative measures to minimize fraudulent transactions effectively. By doing so, you not only protect your merchants but also build trust and loyalty in the marketplace.

Our acclaimed technology suite enhances the operations of over 8000 hospitality systems, and we're ready to assist you as well. Experience improved service speed and optimized front and back office workflows through user-friendly handheld ordering and kitchen management solutions, among others. With robust technologies like self-service kiosks and delivery integrations, you can prioritize profitability and efficiency in your operations. Impress your clients with rapid service and straightforward ordering options powered by Tevalis technology, which includes innovative handheld devices and seamless order and pay features. Our EPOS solutions are meticulously crafted to cater to the demands of fast-paced environments. Together, we can create a tailored system for your establishment, encompassing integrated reservation platforms, intuitive handheld ordering, and additional features. Elevate your guests' experience to new heights with interconnected technology, effortless reservations, comprehensive estate management, and seamless property management integrations, ensuring their stay is truly memorable. By leveraging our advanced systems, you can transform your venue into a hub of efficiency and customer satisfaction.

Now Book It is reservation software for the hospitality sector. The platform helps restaurants, cafes and pubs manage reservations, create customer profiles, create events, and process gift cards. The key features are table management, CRM, marketing tools, and social media integration.

VenueSumo is a comprehensive cloud-based platform tailored for managing venues specifically in the leisure, attractions, and family entertainment sectors. It streamlines online ticket sales and reservations, allowing guests to conveniently book and pay for various services, such as group events and parties, directly through your website, while also featuring a fully integrated point-of-sale system for transactions conducted on-site. Beyond ticketing, the platform offers management tools for memberships and vouchers, real-time inventory and stock tracking that updates automatically with each sale, as well as customer relationship management (CRM) tools for effective guest communication and relationship handling, alongside digital check-in and waiver functionalities. Furthermore, it boasts features such as QR-code ordering to enhance service speed and increase customer spending, support for multiple venues, robust API integrations, incident reporting, guest feedback collection, and analytical dashboards to keep track of performance metrics. Users can also benefit from the extensive customization options available, allowing them to create branded ticket packages and workflows that fit their specific venue needs, ensuring both online and offline experiences are tailored to their audience. This extensive feature set makes VenueSumo a valuable asset for any venue looking to elevate its management capabilities and enhance guest satisfaction.

Clover POS offers a comprehensive cloud-based system designed for seamless payment processing and acceptance. This innovative platform equips business owners and retailers with secure access to an extensive array of products and features that effectively replace traditional cash registers, standalone terminals, receipt/label printers, and barcode scanners. Among its many functions, Clover POS provides rapid checkout options, inventory oversight, employee time tracking, management of purchase orders and vendor relations, as well as cloud-based reporting and integration with QuickBooks, all backed by a lifetime hardware warranty option. Clover creates tailored point of sale systems that simplify business operations, enabling users to easily adapt to the growing trend of online ordering. With Clover, you can confidently manage everything from online clicks to in-person pickups, ensuring that your shopping and dining experiences remain enjoyable and stress-free. Whether operating from a counter, curbside, or even a home office, Clover’s mobile and versatile nature allows you to meet your business needs wherever you are. Furthermore, its user-friendly features enhance customer satisfaction, making transactions smoother and more efficient.

Elevate your revenue and minimize expenses with Triniteq’s streamlined and user-friendly on-premise Point of Sale system. The WaiterPOS solution is designed to help your enterprise boost profits. Featuring a robust array of functionalities, WaiterPOS—our on-premise hosted POS platform—offers everything essential for operating a thriving business, including diverse payment methods, secure access permissions, and detailed reporting capabilities accessible whenever and wherever you require them. Utilize our extensive WaiterPOS adjustment system to modify pricing and apply discounts, enabling you to effectively manage promotions such as happy hours, percentage reductions, and group offers. Additionally, remember to configure your surcharging options! You can conveniently establish rates and dates ahead of time, either through your POS interface or back-office, ensuring your business is well-prepared for peak periods. Select from various operational modes, including Retail, Bar, Table, Bistro, Tab, Takeaway, or Delivery, to tailor the system to your specific needs and enhance your overall operational efficiency. By leveraging these features, you can create a more adaptable and profitable business environment.

Effortlessly oversee reservations and seating arrangements across multiple dining establishments using any computer, tablet, or smartphone. Customize the run sheet, floorplan, and timeline views to fit your unique setup, ensuring that your venue consistently operates at peak capacity. Eliminate the risk of losing a reservation entirely. Transform cancellations into advantages by enabling guests to sign up for your online waiting list. If there are no available tables for walk-in customers, keep the atmosphere lively by sending custom text notifications to inform them when a table opens up. Automatically confirm reservations, send reminders via email or text, and propose alternative times to fill any gaps in your schedule, all directly from your website. Obee offers the ability to adapt your booking widget to align with your website's aesthetics, creating a cohesive and enjoyable experience for your customers. In addition to these features, Obee allows for real-time updates, ensuring that both staff and guests have the most current information about reservations and availability.

Fedelta's Point of Sale system is a robust and comprehensive tool designed to elevate your business operations significantly. With the ability to oversee and control your business activities from any location and at any time, it offers unparalleled convenience. You can reward your loyal customers while seamlessly tracking their transactions and expenditures. By allowing your customers to place orders online, you can save valuable time and boost sales. The system also facilitates stock management, ordering, and transfers, all through an integrated solution. Tailor your dashboards to your preferences and gain instant access to detailed, real-time business insights. While it is cloud-enabled, it does not rely solely on cloud infrastructure. Its enterprise-level functionality supports scaling from a single outlet to thousands of locations effortlessly. Additionally, Multi-Tiered Database Redundancy ensures uninterrupted trading capabilities. This system is designed for optimal management of multiple outlets, guaranteeing that our solutions are effective for your business's unique needs. Our Multi-Tier Redundancy feature means you won't have to depend entirely on internet access. This proven solution is trusted by large publicly traded companies and industry leaders alike, and we offer the best Service Level Agreement with guaranteed resolution times for your peace of mind. Moreover, with our system, your business can confidently navigate the competitive landscape while maintaining exceptional service delivery.

Reservit is a booking engine that allows players in the Restaurant, Hotel, and Leisure industries to manage and market their activities. Reservit has been helping clients worldwide for over 20 years with its booking engine. It uses technology that is tailored to their needs and tries to anticipate the challenges of implementing the future solutions. The tool adapts to your needs. All planning updated in real time and 100% cloud. It is simple to use and intuitive. Customer database management. The tool has tutorials and tips. Real-time room availability. Management of check-in/checkout and invoices. All from one interface Real-time data updating. You can save significant time in managing your marketing operations. Reduced risk of overbooking. Connectivity with top distributors. Increase your income and online visibility.

A dining reservation platform designed to expand your reach and streamline reservation management, allowing you to dedicate more time to what you love most—serving your guests. By integrating our adaptable booking widget into your website and social media, you can encourage direct reservations and ensure a smooth booking process. Effortlessly manage your reservations with a centralized dashboard that enables rapid changes, the addition of notes, and much more, all while saving valuable time. Keep track of your bookings, regulate diner flow, enhance service quality, and handle peak hours with composure. With comprehensive insights into your customers, you'll benefit from detailed reports to evaluate your restaurant's performance in real-time, helping you make informed decisions for future success. This system not only improves operational efficiency but also elevates the overall dining experience for your patrons.

Purple's solutions serve the hospitality, retail, healthcare, tourism, attractions, airports and education verticals. They are used in 120 countries and serve over 1,000,000 end-users every day across more than 70k venues. Purple's indoor location services have helped businesses improve visitor experiences by understanding their visitors and how they behave while they are there. This insight has enabled businesses to make informed decisions that optimize operations and increase revenue streams. Purple was one of the first to enter the market. This helped create a demand in the industry for advanced WiFi solutions. Our WiFi solution is stable, secure, and scalable. We are ISO certified and a partner with more than half the largest service providers in the world. We provide support for over 140 million users, with a 99.9% uptime, and are trusted by many global brands.

Are you interested in identifying the visitors to your venues? PoweredLocal transforms your physical foot traffic into comprehensive digital profiles that include contact details, seamlessly integrating this information into your current marketing and CRM systems instantly. With our advanced Wi-Fi solution, you can effortlessly encourage customers to opt-in, granting you a full perspective on your audience. Over 2.5 million individuals have already opted for Wi-Fi access at our partner locations, creating a pool of potential customers for your business. Each visitor who spends time at your establishment becomes a valuable target for outreach. Our platform ensures accurate email and phone number validation to eliminate unreliable data, while also offering customizable login fields to capture essential information. By easily facilitating the opt-in process for everyone connecting to your Wi-Fi, you can confirm their contact details, ensuring your communications reach the right people. Furthermore, PoweredLocal enables you to monitor customer presence in your store and provides the capability to send this information to platforms like Facebook/Instagram Custom Audience and Google Customer Match, enhancing your marketing strategies. This insight not only helps you understand customer behavior but also empowers you to tailor your offerings to meet their needs.

Drive Yello enables companies to offer efficient last mile delivery services to their clientele. Businesses can opt to utilize the Yello platform to either oversee their own delivery vehicles or hire a crowdsourced courier for a single delivery or an entire shift. The last mile delivery sector is rapidly expanding globally, as consumers increasingly demand speedy delivery of their online purchases. While there are challenges associated with last mile logistics, Drive Yello provides effective solutions that assist businesses in establishing quick delivery options. The landscape of last mile delivery is always evolving, with updates on clients, innovations, Drive Yello’s expansion, and the latest technologies in use, and we are eager to keep you informed. To stay updated on exciting developments in this dynamic industry, we invite you to subscribe and join us on this journey. We look forward to having you with us as we navigate the evolving world of last mile delivery.

Select an award-winning POS system that is adaptable to your evolving business needs and dependable enough to ensure seamless service for your patrons. Agilysys Authorize simplifies the process of accepting and monitoring cashless payments wherever your customers may be. Beyond traditional on-site software options, Agilysys offers InfoGenesis and its additional services—IG Buy, Agilysys Pay, Agilysys Seat, and Agilysys Analyze—as subscription-based solutions (SaaS). For over four decades, Agilysys InfoGenesis has led the charge in pioneering advanced technology tailored for the hospitality industry. You can count on the reliability of a seasoned POS system, designed to expand alongside your business for years ahead. With Agilysys's contactless POS innovations, such as IG OnDemand, IG Quick Pay, and IG Smart Menu, you can provide mobile food and beverage ordering and payment options from anywhere, allowing guests to utilize their personal devices—be it a phone, tablet, or laptop. This level of convenience not only enhances the guest experience but also streamlines operations for your establishment.

ResDiary is the original, no-cost restaurant reservation system. ResDiary was launched in September 2006. Since then, more than 10,000 restaurants and hotels have used it. ResDiary is a leading UK company that offers web-based restaurant booking systems, commission free online bookings, real-time waitlist management, pre-ordering apps and restaurant yield management.

Oversee every stage of your customers' journey—from your brand's mission and service delivery to their overall satisfaction—to achieve your business goals and aspire to even greater heights. Implement an intuitive and mobile-friendly review system that captures real-time customer satisfaction across all digital platforms. Link immediate customer feedback data to business results, allowing for informed modifications either by shift or on a larger scale. Gain comprehensive, live insights into your brand's performance across various venues to evaluate its influence on Net Promoter Score (NPS) and customer satisfaction, enabling targeted enhancements where it matters most for your experience management and financial success. Collaborate across teams, from Marketing to General Management, to delegate tasks, address complaints, share important visuals, and ensure every interaction is resolved effectively. Dive deep to discover the underlying reasons for customer satisfaction, revealing the motivation behind each score and paving the way for continuous improvement. By understanding these insights, businesses can proactively enhance their strategies and foster stronger customer relationships.