Business Software for Liongard

Manage your clients' IT infrastructure. Don't settle. ConnectWise RMM, a ConnectWise software solution that provides proactive tools as well as NOC services, will exceed your clients' expectations. Smart patching is more important than ever as the number of vulnerabilities is increasing every year. We automatically test and deploy patches when possible and limit harmful patches. Clients are protected while you spend less time managing endpoints, and more time growing your company. It is difficult to find, afford and retain high-quality talent. 81% of IT leaders believe it's difficult to find the right talent. Add ConnectWise RMM and NOC services to get the expertise and problem solving you need to be the advisor your clients require--without increasing headcount.

Achieve extensive security for both on-premises and multi-cloud environments with the integrated firewall designed for cloud operations. The seamless, cloud-based Advanced Threat Protection system identifies and prevents sophisticated threats, such as zero-day vulnerabilities and ransomware assaults. With the support of a worldwide threat intelligence network that gathers data from millions of sources, you can quickly shield yourself from the latest dangers. Today's cyber threats, including ransomware, advanced persistent threats, and targeted attacks, necessitate increasingly advanced defense strategies that effectively balance precise threat detection with swift reaction capabilities. The Barracuda CloudGen Firewall provides an all-encompassing suite of next-generation firewall features to guarantee immediate network defense against a vast array of risks, weaknesses, and exploits, encompassing SQL injections, cross-site scripting, denial of service intrusions, trojans, malware, worms, spyware, and much more. By leveraging these advanced technologies, organizations can significantly enhance their resilience against evolving cyber threats and ensure the integrity of their data.

The pfSense project provides a free network firewall distribution. It is based on FreeBSD's operating system with a custom kernel. Third-party free software packages are also included. The package system allows pfSense software to offer the same functionality as or more common commercial firewalls without any artificial limitations. It has replaced every major commercial firewall in many installations around the globe, including Check Point and Cisco PIX, Cisco ASA and Juniper.

Explore automation tailored specifically for Managed Service Providers (MSPs) with Rewst, a Robotic Process Automation (RPA) platform designed to seamlessly integrate your existing tools without the need for coding or agents. With its user-friendly visual canvases, you can easily create flows that bridge gaps between tools, enhancing efficiency and reducing the need for additional personnel. As a well-structured MSP, you likely have established IT processes and documentation, yet you may find yourself trapped in a cycle of repetitive manual oversight. Instead of dedicating hours to monitor these processes, let Rewst take charge and automate them for you. The Robotic Operations Center (ROC) is at your disposal, allowing you to design personalized workflows while providing support to navigate any challenges during the automation journey. No matter if you require guidance on utilizing the platform, integrating new features, or kickstarting your workflows, the ROC is committed to helping you realize your automation goals. Each subscription includes ROC support, ensuring that your automation remains efficient and seamlessly connected, allowing you to focus on more strategic tasks. With Rewst, you can finally reclaim your time and optimize your operations like never before.

SIRIS protects client data from servers to virtual machines. Two-factor authentication and the immutable Datto Cloud ensure security. This provides the all-in one solution for backup and recovery in a ransomware environment. This cloud-first architecture was created for the MSP. It provides an all-in-one solution that includes backup and DRaaS. All managed from a secure, multi-tenant cloud portal. SIRIS is your best line against ransomware thanks to its immutable backups, and secure Datto Cloud. Patented Inverse Chain Technology™ fundamentally alters the way backup and recovery are done, allowing every incremental snapshot to be an entirely constructed recovery point. Is it possible to delete backups accidentally or maliciously? Cloud Deletion Defense™, which undeletes the impossible, is a great alternative.

Are you enforcing acceptable web use in accordance with your internal policies? Are you required by law to comply with internet safety regulations like CIPA? Umbrella allows you to effectively manage your user's internet connection through category-based content filtering, allow/block list enforcement, and SafeSearch browsing enforcement.

Datto's Autotask Professional Services Automation (PSA) platform stands out as a robust and user-friendly cloud solution that offers a comprehensive overview of an entire business, empowering Managed Service Providers (MSPs) to streamline operations and leverage data insights for enhanced service quality, productivity, and profitability. This innovative PSA tool enables MSPs to optimize every facet of their operations, integrating essential resources necessary for managing a successful services business. With its centralized operations, Autotask PSA enhances understanding through highly customizable dashboards and widgets, facilitating informed decision-making based on real-time data. Additionally, the platform is designed for ease of use, eliminating the need for extensive testing, maintenance, or frequent updates, while boasting a remarkable 99.99% uptime and top-tier security features. Serving as a vital backbone for MSPs, the PSA acts as a single point of reference for business operations, driving efficiency by automating various workflows and processes. In doing so, it not only simplifies management tasks but also empowers MSPs to focus on delivering exceptional service to their clients.

The world's best IT documentation software will help you grow your business. We are proud to serve the best-performing MSPs in the world, with more than 300,000 users in 70+ different countries every day and numerous productivity and innovation awards. IT Glue is a documentation platform that is used by thousands of MSPs. It allows you to organize your clients' information in the most reliable and efficient way to service them. There are no degrees of separation. You can link related items together so that you have all the information you need. Secure your world with an immutable audit track and next-generation password management engine. All your documentation is linked and integrated.

Watchman Monitoring offers a Software as a Service (SaaS) solution designed to oversee the operational health of computers running on Mac, Linux, and Windows platforms. Our system generates hourly updates regarding various health concerns, including disk I/O errors, backup capabilities, and RAID configurations. It is built around two main elements: the monitoring agent and the monitoring server. The monitoring agent can be easily installed through multiple quick methods. After installation, it operates on an hourly basis, relaying its observations back to the Watchman Monitoring Server. In turn, the Watchman Monitoring Server aggregates the reports from the devices under surveillance and promptly alerts subscribers when problems arise. Additionally, the server's dashboard provides subscribers with an instant overview of all monitored computers, along with robust search capabilities and detailed inventory and demographic data, enhancing their ability to manage and respond to any issues effectively. This comprehensive approach ensures that users have the necessary tools to maintain optimal performance across their systems.

Hudu stores, organizes, and encrypts client passwords along with the rest of your documentation. Hudu allows you connect articles and assets with strong relationships and a state of the art relationship mapper. To manage and track the progress of checklist workflows, you can set up process templates and processes. IT can be complicated, so Hudu was designed from the ground up to allow for complete customization. All files and passwords are encrypted with AES256-bit encryption on servers you control. Administrators have the option of enforcing multi-factor authentication. Users can also enable multifactor authentication. You can limit the hours employees can log into your computer to view and edit data. You can share passwords with clients easily and securely through a branded portal.

Lifecycle Insights by ScalePad serves as a cloud-based platform designed specifically for managed service providers (MSPs) to enhance client engagement through vCIO services and quarterly business reviews. This platform seamlessly integrates with various tools such as PSAs, RMMs, and hardware vendors, automating the aggregation of essential data related to assets, contracts, users, and security awareness into one central hub. It features a collection of templated risk assessments, interactive generators for QBR and budget reports, as well as tools for contract management and meeting organization, alongside a customizable assessment builder. Utilizing a proprietary digital maturity index and forecasting capabilities, it effectively identifies technology risks and estimates total cost of ownership, facilitating the transformation of insights into actionable initiatives complete with roadmaps and scorecards. Furthermore, additional integrations such as Crewhu CSAT/NPS feedback and INFIMA security training enhance the reporting process by incorporating client satisfaction and security metrics directly into the analyses. By consolidating various functionalities, Lifecycle Insights ensures that MSPs can deliver comprehensive and insightful reports to their clients.

The Strategy Overview is an automation platform designed for vCIOs and quarterly business reviews, created by managed service providers (MSPs) to enhance client strategic planning and facilitate digital transformation. It streamlines the quarterly business review process by automating tasks such as assessments, executive summaries, dashboards, roadmaps, budgets, and reporting on Office 365 and asset lifecycles, utilizing a modular template engine driven by the Arya AI agent. This comprehensive system connects with various PSA/RMM tools like ConnectWise, Autotask, Kaseya BMS, Syncro, and Halo PSA, as well as Office 365, allowing for the synchronization of essential company data like assets, user lists, tickets, warranties, and licensing information. Clients benefit from a customizable white-labeled portal that presents detailed insights into their strategy, health scores, and essential data points such as asset and user information, tickets, budgets, and roadmaps. Furthermore, the platform automatically refreshes warranty and asset data, which helps MSPs dramatically cut down on quarterly business review preparation time from several hours to mere minutes, while also standardizing processes, highlighting security and compliance insights, promoting proactive recommendations, and transforming assessments into strategic avenues for revenue growth. This innovative approach not only enhances efficiency but also empowers MSPs to deliver more value to their clients.

Active Directory serves as a centralized repository for information regarding various objects within a network, facilitating easy access and management for both administrators and users. It employs a structured data storage approach, which underpins a logical and hierarchical arrangement of directory information. This repository, referred to as the directory, holds details about various Active Directory entities, which commonly include shared resources like servers, volumes, printers, as well as user and computer accounts on the network. For a deeper understanding of the Active Directory data repository, one can refer to the section on Directory data store. Security measures are seamlessly integrated with Active Directory, encompassing logon authentication and the control of access to directory objects. Through a single network logon, administrators are empowered to oversee directory information and organizational structures across the entire network, while authorized users can readily access resources from any location within the network. Additionally, policy-based administration simplifies the management process, making it more efficient even for the most intricate network configurations. This framework not only enhances security but also streamlines resource management, making network operations more effective.

Achieve unified oversight, streamlined management on a large scale, and adaptability within the hybrid cloud—all from a single interface. VMware vCenter Server is a sophisticated server management solution designed to offer a centralized platform for overseeing your VMware vSphere setups, enabling you to confidently automate and implement a virtual infrastructure throughout the hybrid cloud. You can swiftly deploy vCenter as an optimized, pre-packaged virtual appliance that is easy to maintain. The incorporation of vSphere Update Manager into the vCenter Server Appliance simplifies and accelerates the processes of patching and upgrading. Additionally, RESTful APIs facilitate the rapid and consistent deployment of the vCenter Server Appliance from a template, which not only speeds up deployment times but also minimizes the risk of human error. Furthermore, you can effortlessly extend your on-premises setup to vSphere-based public clouds like VMware Cloud on AWS, regardless of the version of vCenter you are utilizing, ensuring seamless integration and operational continuity. This capability makes VMware vCenter Server an essential tool for organizations looking to optimize their cloud strategies.

Managing security consistently across various organizations, ranging from distributed enterprises with multiple branch offices to small and midsize businesses (SMBs) with remote employees, can be quite challenging. For both SMBs and distributed enterprises, it is essential to maintain visibility into network and endpoint event data while also being able to efficiently utilize actionable insights to mitigate threats. The integration of ThreatSync, a vital element of Threat Detection and Response (TDR), plays a key role by gathering event data from the WatchGuard Firebox, Host Sensor, and advanced threat intelligence sources. This data is analyzed through a proprietary algorithm that assigns an in-depth threat score and rank, allowing organizations to prioritize their responses effectively. With its robust correlation engine, ThreatSync facilitates cloud-based threat prioritization, thereby equipping IT teams to address threats swiftly and with confidence. Ultimately, this system collects and correlates threat event data from both the Firebox and Host Sensor, enhancing the overall security posture of the organization.

An integrated solution for automated discovery, documentation, password rotation, and diagram creation. Rely on us to handle site assessments. The Network Glue collector identifies every device on your clients' networks, regardless of the manufacturer. It also uncovers Active Directory setups, detailing the AD role for each workstation and server while seamlessly importing AD users from both on-premises and hybrid infrastructures. No more overlooked devices or missing user data. All network devices, alongside user information from Azure AD and Active Directory—be it cloud, hybrid, or on-premises—are systematically documented and refreshed in IT Glue. This also encompasses virtual network components for Hyper-V and VMware environments. Recognizing that not everyone has a knack for design, let Network Glue create intricate network diagrams on your behalf. With distinctive icons that facilitate quick understanding of network layouts, these diagrams are fully synchronized with IT Glue, ensuring that relevant information is readily accessible when a device icon is selected. Moreover, our solution significantly enhances operational efficiency, allowing IT teams to focus on other critical tasks while maintaining accurate network documentation.

MyGlue serves as your centralized collaboration and intranet hub, establishing a direct pathway for effective communication with end-users. Say goodbye to the risks associated with insecure email correspondence, casual exchanges, and isolated discussions. IT experts are now tasked with overseeing an increasing number of devices, data, and user accounts. By incorporating a collaboration and intranet platform into your toolkit, you can effortlessly and securely distribute IT documentation while working alongside end-users. MyGlue is loaded with functionalities that many will find familiar from IT Glue. From the password vault and checklists to robust security features like audit trails, version history, and SOC 2 compliance, MyGlue equips your end-users with all the necessary tools for effective password and document management. The new MyGlue help center simplifies the process of sharing essential documents, including helpful guides and tutorials. Experience a comprehensive solution for handling communication, documentation, and password management throughout your organization and across all teams, ensuring everyone is connected and informed. This seamless integration can significantly enhance productivity and collaboration within your workplace.

AI Autopilot delivers a complete agentic automation environment built to enhance every aspect of managed service operations. Its intelligent AI agents automate ticket intake, classify issues, determine priority, and instantly route requests to the right technicians. MSPs can benefit from automatic workload balancing, escalation management, and compliance monitoring, all driven by best-practice logic. Seamless integrations with PSA and RMM platforms allow the system to fit naturally into existing IT workflows without disruption. The platform’s ability to create tickets directly from Teams and Slack improves end-user accessibility and reduces friction in support communication. With measurable results like faster resolutions, lower operational costs, and higher client satisfaction, it helps MSPs scale efficiently. AI Autopilot also invests in future-forward AI technologies, including multi-agent orchestration, RAG systems, and advanced RPA triggers. Built for MSPs by MSP professionals, it is engineered to modernize service delivery and strengthen operational intelligence.

Kaseya VSA is an advanced remote monitoring and management (RMM) tool designed specifically for Managed Service Providers (MSPs) and IT organizations. This software offers users an array of features, including rapid remote access, potent discovery capabilities, dependable patch management, as well as comprehensive monitoring and security options, all integrated into one platform. As a result, Kaseya VSA enhances the productivity of IT staff, boosts service dependability, and fortifies system security. It serves as a cohesive IT Management solution, not just aimed at improving service delivery but also at transforming business operations. By streamlining workflows across various tools, Kaseya’s solution significantly elevates the efficiency of IT teams, which in turn fosters better service provision and enhances overall business productivity. Discover firsthand why countless IT departments rely on Kaseya VSA to oversee and automate their entire IT infrastructure from a centralized location. Ultimately, this platform empowers organizations to provide greater value while minimizing service delivery expenses. Kaseya VSA equips IT departments with the essential management tools to proactively oversee their systems through a unified interface, making it an indispensable ally in the realm of IT management.

Advanced threat protection is essential for organizations ranging from small businesses to multinational corporations and cloud-based environments. Experience limitless network security tailored to your needs. SonicWall next-generation firewalls (NGFW) offer the necessary security, control, and visibility to help you uphold a robust cybersecurity framework, regardless of whether you operate from a small office or a vast cloud infrastructure. Each firewall is equipped with SonicWall's award-winning hardware and cutting-edge technology, ensuring you stay ahead of emerging threats. Designed for networks of various sizes, SonicWall firewalls cater to your unique security requirements while remaining budget-friendly, ensuring effective protection for your digital assets. Furthermore, the SonicWall NSv Series virtual firewall combines the protective features of a physical firewall with the advantages of virtualization, including enhanced scalability, rapid system deployment, straightforward management, and significant cost savings, making it an ideal solution for modern businesses. By leveraging these advanced technologies, organizations can confidently navigate the complexities of today’s cyber landscape.

Hyper-V is a virtualization solution from Microsoft that allows users to create and operate virtual machines, which are essentially software representations of physical computers. Each virtual machine functions independently, complete with its own operating system and applications. This technology provides enhanced flexibility in resource allocation, making it a cost-effective and efficient alternative to running a single operating system directly on physical hardware. Furthermore, virtual machines can be tailored with integration services that provide essential drivers and tools for optimized performance of various guest operating systems within the Hyper-V environment. Notably, Hyper-V also features Virtual Machine Connection, a remote access tool compatible with both Windows and Linux, allowing users to access the console of a virtual machine. This capability is particularly beneficial as it enables users to monitor the virtual machine's status, including before the guest operating system has fully loaded. Overall, Hyper-V enhances computing efficiency and versatility for diverse workloads.

Explore a powerful bare-metal hypervisor that can be directly installed on your physical server. By providing immediate access to and management of the underlying hardware resources, VMware ESXi efficiently divides the server's capabilities to merge applications and reduce expenses. This hypervisor is recognized as the industry standard for effective architecture, exemplifying reliability, high performance, and excellent support. As IT teams face ongoing challenges to adapt to changing market demands and increased customer expectations, they also need to optimize their resources for more complex projects. Thankfully, ESXi aids in achieving a balance that promotes improved business results while also ensuring cost savings in IT operations. Its design not only enhances operational efficiency but also empowers organizations to innovate without compromising their budgets.

FortiGate NGFWs provide exceptional threat protection performance with automated visibility to thwart potential attacks. These next-generation firewalls facilitate security-driven networking while integrating top-tier security functionalities such as intrusion prevention systems (IPS), web filtering, secure sockets layer (SSL) inspection, and automated threat defense mechanisms. Designed to meet the performance demands of expansive hybrid IT environments, Fortinet NGFWs help organizations simplify their operations and effectively manage security vulnerabilities. Powered by AI-enhanced FortiGuard Labs, these firewalls offer proactive threat mitigation through high-speed inspection of both unencrypted and encrypted traffic, including the most recent encryption protocol, TLS 1.3, ensuring they remain ahead in the fast-evolving threat landscape. FortiGate NGFWs meticulously examine data traffic entering and exiting the network, executing these inspections at unmatched speed and scale. This capability not only safeguards against a wide array of threats, including ransomware and DDoS attacks, but also enhances overall network reliability and security. With their robust architecture and advanced features, FortiGate NGFWs are essential for any organization aiming to maintain a secure digital environment.

Datto RMM, a cloud-based remote monitoring platform and management platform that provides MSPs with the ability to secure and reliably manage customers' IT infrastructures, is reliable, modern and reliable. It was designed to reduce complexity, costs, risks, and risk. It includes powerful automation tools and monitoring tools like ransomware detection, patch management and remote control takeover. This allows MSPs to prevent IT problems, respond quickly to incidents, and provide better service to customers. All-in-one, reliable cloud backup and disaster recovery that is image-based. Cloud-to-cloud backup, fast recovery of critical data in Microsoft 365 or G Suite applications. Support for Windows and Mac allows for fast file and folder backups and restores. Secure file sync and sharing with a centrally managed, secure collaboration system. Servers can be quickly and reliably restored using an image-based, all in one business continuity and disaster recovery solution.

WatchGuard DNSWatch is a cloud-based solution that enhances security through DNS-level filtering, which helps identify and prevent potentially harmful connections while safeguarding both networks and employees from destructive attacks. Critical alerts are analyzed by WatchGuard experts, who provide clear summaries that include in-depth information regarding any potential threats. In instances where phishing is involved and an employee inadvertently clicks a malicious link, DNSWatch swiftly redirects them away from the harmful site and supplies educational resources to bolster their understanding of phishing risks. Since hackers often exploit DNS to launch attacks on unaware targets, monitoring DNS requests proves to be an effective strategy for detecting and thwarting such threats. By incorporating DNS-level filtering into the Total Security Suite, DNSWatch adds an essential layer of protection against malware infections. Additionally, attempts made by users to connect to recognized malicious DNS addresses are automatically blocked, ensuring they are redirected to a secure landing page without any disruption to their experience. This proactive approach not only defends against immediate threats but also educates users, contributing to a more security-conscious workplace.