Business Software for Groove

Introducing the ultimate Customer Service App designed for all Slack users. Consolidate all your team's and clients' communications in one centralized platform. Our product and team are highly specialized and entirely focused on Slack. We pride ourselves on our commitment to customer messaging within this ecosystem. No other company matches our dedication to this niche. Slack is embedded in our identity. In fact, we are the first fully funded company that operates exclusively on Slack. Engage with your prospects and clients across various platforms—be it your website, social media, mobile applications, or email—directly through Slack! Your business must adapt to your customers' locations, not the opposite. If your goal is to streamline customer communication and enable your team to work from a unified control hub, then Slaask is your ideal solution. Beyond being an exceptional customer messaging tool, Slaask allows you to create a tailored chatbot that seamlessly aligns with your brand identity, enhancing your customer interaction experience even further. With Slaask, you can revolutionize how your organization connects with its audience in the digital age.

Transform your customers into enthusiastic advocates with Campaign Monitor by Marigold, an impactful email marketing and automation solution designed to deliver tangible business outcomes. Crafting effective email campaigns is a breeze with Campaign Monitor, thanks to its user-friendly drag-and-drop email builder and an extensive library of stunning, professionally crafted templates. Additionally, the platform is equipped with a rich array of features that enable you to design tailored customer experiences, develop intelligent segments, and foster individual relationships with each subscriber, ensuring effective engagement. By leveraging these capabilities, businesses can significantly enhance their marketing efforts and drive stronger connections with their audience.

Constant Contact provides small businesses with powerful tools that simplify and amplify digital marketing. Constant Contact Lead Gen & Salesforce (formerly SharpSpring), is a marketing platform that helps businesses grow their sales pipeline, nurture leads, and close more deals. Our tools will help you attract the right leads and nurture them with personalized content to grow your business. Attract Hot leads can be obtained faster via email and social marketing. Score leads based on their activity, and seamlessly pass them on to sales. Nurture - Deliver the right message at the right time to the right people It's easier than ever to nurture leads and follow-ups with sales by using a flexible, central CRM and infinitely configurable automations. Grow - Manage your marketing spend more effectively with real-time analytics and insights that link it to sales results, pipeline and revenue.

Identify the ideal buyers, gain valuable insights, and connect through tailored outreach efforts. Monitor significant changes in leads and companies while reaching out and engaging with potential clients. Utilize a search tool that helps pinpoint the best individuals and organizations, ensuring you connect with the most pertinent prospects. Quickly identify key personnel within your target accounts, benefiting from personalized suggestions designed for your specific needs. Effortlessly save your leads and accounts, logging your Sales Navigator activity to your CRM with just one click. Access crucial insights regarding your accounts and leads, including any job transitions that may occur. Efficiently categorize your leads and accounts using tags and take notes that can seamlessly synchronize with your CRM. Additionally, explore an expanded view of who has interacted with your profile over the past three months, enhancing your networking potential. This comprehensive approach not only streamlines your prospecting efforts but also maximizes your engagement with potential clients, leading to greater opportunities for success.

Cyfe, a business intelligence platform, helps businesses of all sizes with KPI Monitoring, search engine optimization and scheduling, social media marketing and custom reports, data export & archivement, and other services.

Chargebee is a subscription management and recurring billing tool that helps SaaS businesses streamline Revenue Operations. Chargebee integrates seamlessly with leading payment gateways such as PayPal, Braintree and Stripe. All over the globe, Chargebee allows you to automate recurring payments collection, invoicing, taxes and email notifications. Chargebee manages all your critical workflows, from lead to ledger, with powerful integrations that include Salesforce and Quickbooks, Avalara and Slack. Chargebee Retention is the best-of-breed solution that helps you avoid cancellations on a scale that suits your needs. It offers personalized experiences that deliver results and provides a way to deflect cancellations. To ensure a relevant and personalized cancel experience, you can run experiments based upon customer and subscription attributes.

Gong is a robust AI-powered revenue platform that enables businesses to centralize their revenue workflows and optimize engagement strategies. It integrates with existing CRMs, providing in-depth customer insights, accurate forecasting, and improved sales execution. Gong's platform supports teams by offering data-driven intelligence on customer interactions, eliminating redundant tasks, and improving productivity. With Gong’s tools like Gong AI and Gong Data Engine, companies can streamline operations, enhance sales coaching, and drive business outcomes more effectively.

Understand your clientele and expand your enterprise with Insightly. This robust and user-friendly customer relationship management platform caters to small and medium-sized businesses, empowering teams to boost sales, cultivate connections, and complete projects punctually. It features seamless integrations with popular applications like Gmail, Office 365, and MailChimp. Additionally, Insightly provides essential tools that assist organizations in overseeing contacts during the sales process, managing customer relations, and keeping an eye on their sales pipeline, among various other functionalities. By leveraging Insightly, businesses can enhance their operational efficiency while improving customer satisfaction.

Endpoints can be configured for a fully bi-directional synchronization between applications without the need for data migration. This allows users to leverage all interconnected systems while ensuring a uniform and real-time representation of data across various applications. Whether it's hotel, restaurant, spa management software, point of sale systems, educational tools, accounting, or research platforms, we can integrate virtually any system you require. With thousands of pre-existing connectors and the capability to create new ones rapidly using our advanced Assembly Editor ®, we can facilitate thorough integrations more swiftly and at a significantly reduced cost compared to alternative options. System integrators (SIs) can assist in designing the integration architecture, creating automations, training personnel, and even managing the execution of the entire integration project to ensure seamless connectivity. This comprehensive support ensures that your organization can optimize its operations effectively.

Olark Live Chat is an online platform designed to facilitate real-time communication between businesses and their customers directly via their websites. This tool provides an efficient means for engaging with website visitors, integrating seamlessly with customer relationship management (CRM) systems, eCommerce solutions, and Help Desk applications, all of which offer valuable insights into customer behavior. Notable features encompass team management capabilities, automated messaging options, searchable chat transcripts, instant reporting, and additional functionalities. Moreover, Olark Live Chat includes features such as chat monitoring, targeted interactions, and a comprehensive analytics suite to further enhance user experience and business operations. With its range of tools, Olark empowers businesses to foster better customer relationships and improve service efficiency.

Help Desk Migration is a unique software which allows companies all over the globe to move their data using a reliable and secure data import tool. Customers can migrate many entities using Migration Wizard without the need for special codes or scripts. Customers can maintain relationships between tickets and other entities with the tool. The tool automates the process of migrating data so users don't have to spend hours manually transferring data. Migration Wizard is easy to use, so ticket field mapping goes smoothly. Migration Wizard is extremely concerned about security. The tool has secure facilities to host data centers to prevent physical attacks. Help Desk Migration also offers their clients the opportunity to try out the migration. Help Desk Migration also offers online support to customers. Help Desk Migration provides support for many help desk systems.

Craft a seamless and efficient customer journey that spans multiple channels without any hassle. Discover our AI-driven, automation-first solutions designed for everyday use. Annually, we introduce numerous new features, solutions, and integrations to ensure our platform remains at the forefront of customer experience technology and emerging trends. Our focus on automation enhances vital customer service processes through the power of Talkdesk AI. But don’t just take our word for it; explore testimonials in various formats showing how our clients successfully satisfy their own customers. Transform your customer service operations with CX Cloud, a comprehensive suite of enterprise-grade, integrated applications designed for customer self-service, omnichannel interaction, workforce engagement, employee collaboration, and analytics – all within a single cloud-native environment. Impress your agents with a user-friendly interface and enhance your contact center's flexibility by effortlessly adjusting every component of CX Cloud, from IVR routing protocols to the agent interface. With these tools, you can ensure a consistently exceptional experience for both your team and your customers.

Discover a single platform that streamlines all your integrations effortlessly. With Pabbly Connect, you have the power to establish automated workflows that facilitate data transfer among your preferred applications and services without any manual intervention. This versatile tool is compatible with a wide range of popular applications in various domains, including CRM, Marketing, E-Commerce, Helpdesk, Payments, Web forms, and Collaboration, among others. Setting up Pabbly Connect is a breeze, taking less than five minutes to complete. Just follow three straightforward steps, and you won’t need to install anything! Begin by selecting and authorizing the applications you wish to connect. Customize your synchronization by incorporating filters, actions, and field mappings to suit your needs. Once you’ve set everything up, you can sit back and relax while Pabbly Connect handles the rest, granting you more leisure time. If you’re not particularly tech-savvy, don’t worry! Pabbly Connect’s user-friendly interface allows anyone to effortlessly create automated workflows tailored to their requirements. Get started with your synchronization today!

LeadMaster is an all in one customer relationship management (CRM), and lead management software solution. LeadMaster is a powerful tool that supports sales and marketing teams. It offers a variety of tools to capture, follow-up, and/or track leads. LeadMaster is a suite of integrated modules that can be used to automate and streamline email marketing, CRM and sales force automation.

We understand that time is your most valuable resource. It shouldn't be wasted on complicated email platforms. Benchmark Email makes it easy to access the tools you need so you can focus on building relationships, growing your business, and raising the bar. Your growing audience is your most valuable marketing asset. Use it more efficiently. Benchmark is free to try and discover how easy it can be to do effective email marketing. Benchmark offers a range of tools that will help you keep up with your drive, such as contact management. Benchmark Pro is the best upgrade to take full advantage of its capabilities. You'll be amazed at how much your company can benefit from the right tools.

Chat for distributed teams. Zulip combines real-time chat and email threading to provide instant messaging. Zulip allows you to keep up with important conversations and ignore the rest. Zulip is powered by Electron, React Native and has modern apps for every platform. Zulip is 100% open-source software, developed by hundreds of developers from around the globe. Zulip has 120,000 words worth of documentation, a high-quality code base, and a friendly community that makes it easy to modify or extend the software. Zulip has a much larger and more active developer community than modern open-source group chat solutions like Mattermost and Rocket.Chat. Zulip supports more than 90 native integrations. Hubot, Zapier, IFTTT and IFTTT offer hundreds more integrations. You can also create your own integrations using Zulip's powerful API.

Remote teams can use the cloud phone system. JustCall provides a phone system that works from any device, anytime, anywhere for sales and support teams. It takes only seconds to obtain phone numbers in 70 different countries and make or receive calls. In minutes, you can set up your own cloud phone system. JustCall is the fastest and easiest way to manage your phone service. Learn how JustCall is used by companies to handle phone calls. Increase sales and conversions by enhancing agents' capabilities. Get rid of the hassles associated with manual dialing and data logging. You can increase sales call volume and productivity by up to 300% You can deliver a seamless customer experience with IVR and Smart Call Routing, as well as Live Call Monitoring. With SMS Bots and a variety of features, you can offer your clients responsive, 24-hour support. Automated integrations can be used across many business tools and applications. CRM, Helpdesk, and other software automation tools can be used to create smooth workflows for support and sales teams.

An all-encompassing workflow for writing, assessing, and deploying code is available without the need for client involvement. You can effortlessly add files, create branches, and make edits directly within your browser for immediate results. Gain complete authority over individual and team permissions by setting rules at both the repository and branch levels. This adaptable system accommodates organizations of all sizes. Ensure your entire team remains aligned with features like notifications, email summaries, a comparison view, and a comprehensive history of commits and files. You can initiate a code review, delegate tasks, and dive into your work seamlessly. The code review process is crafted to encourage early discussions and integrates smoothly with your branch, leading to enhanced feedback from your colleagues. It offers two distinct forms of feedback: Issues and Discussions. Comments that necessitate specific actions are categorized as issues, making it clear what hurdles need to be overcome for your feature to gain approval. Additionally, understanding how much code review coverage your repository has can help in managing potential risks. Effective communication and collaboration are key to a successful development process, ultimately contributing to a more robust codebase.

As an entrepreneur, you have a lot on your plate when it comes to running your business. That's where Teamleader comes in to make your life easier and your mind free. Our business software allows you to create quotes, manage customer relationships, invoice, and plan work, all in one convenient place. This means you can avoid the hassle of having information scattered across different inboxes, Excel sheets, and software. Instead, you'll have a clear overview of your sales opportunities, projects, and payments, giving you a sharp picture of your business's performance. Join over 15,000 entrepreneurs and their teams who rely on Teamleader's business software to streamline their paperwork and get more done with less hassle. Sounds good?

Elite EXTRA: Transforming Last Mile Logistics Elite EXTRA is dedicated to revolutionizing last mile logistics with its state-of-the-art software suite. Our goal is to streamline your logistics processes, enhance your profitability, and deliver exceptional customer experiences. Since our establishment in 2008, we have been at the cutting edge of logistics innovation, serving over 325,000 users globally. Advanced Solutions for Simplified Logistics At Elite EXTRA, we recognize the challenges inherent in last mile logistics. Our software suite is crafted to address these challenges directly, offering powerful tools that optimize routing, improve delivery accuracy, and ensure timely deliveries. By utilizing our solutions, businesses can reduce operational costs, boost efficiency, and exceed customer expectations. Commitment to Excellence Elite EXTRA is more than just a software provider; we are your partner in success. Our team is dedicated to hard work and treating customers with the utmost respect. We recognize that every business is unique, which is why we offer personalized support and tailored solutions to meet your specific needs.

Breeze is an intuitive project management tool designed for teams to efficiently plan, monitor, and organize their tasks. It consolidates all of your tasks into one workspace, providing a holistic view of your projects. Despite its straightforward interface, it is equipped with comprehensive features. Breeze allows you to track the progress of your projects and identify any obstacles that may hinder advancement. You can easily set deadlines and update statuses, offering a visual representation of your team’s efforts. By consolidating everything in one place, Breeze streamlines project management, ensuring that you can visualize your workflow effortlessly. It outlines tasks that need attention, enhancing your productivity and enabling faster project completion. With all necessary features for managing projects, brainstorming, and collaborating, Breeze offers an easy-to-use editor alongside functionalities such as task assignments, time estimates, tracking, tags, files, due dates, statuses, color coding, calendars, discussions, and several others. Additionally, you can generate reports that provide insights into various aspects of your work, including tasks, time tracking, user workloads, deadlines, and task completion rates, making it an indispensable tool for any team. This depth of functionality allows teams to work more cohesively and effectively.

Seamlessly connect applications, analyze data, and design automated processes along with impactful KPI dashboards tailored to your specifications. This user-friendly drag-and-drop platform requires no coding expertise! Begin tackling prevalent integration hurdles effectively. You can effortlessly construct your automation workflows on a unified screen, linking numerous apps without the need to write any code. Whether you want to set up straightforward one-to-one automations or intricate multi-app workflows, it can all be accomplished in just minutes. Manage and structure your data flow with advanced features like conditional logic, time delays, data formatting, filtering, function expressions, and much more. Experience the speed of building automations and integrations, utilizing a drag-and-drop interface that eliminates coding barriers. Create straightforward, multi-step, or advanced workflows, including conditional branches, parallel processes, and loops. This empowers every member of your organization to swiftly make informed, data-driven decisions that promote strategic initiatives. Plus, you have access to an extensive variety of chart types, such as line, bar, pie, area, and gauge charts, among others, to visualize your data effectively. With such flexibility, your ability to derive insights and present them dynamically becomes limitless.

As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.

Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference

The iorad Tutorial Builder empowers users globally to craft remarkably effective tutorials and distribute them with incredible speed. To get started, simply launch the web or desktop application, perform your usual online tasks, and watch as it seamlessly generates a tailored learning experience ready for sharing in mere minutes. While visualizing a process online can often be a time-consuming endeavor, the Tutorial Builder streamlines this by monitoring your on-screen actions and methods. Once you've completed your task, it offers an array of delightful customization options to refine your tutorial. We appreciate a good scavenger hunt, but not when it involves searching for content. No one enjoys wasting precious time sifting through files or enduring lengthy uploads, which is precisely why the Tutorial Builder operates in the cloud. It allows users to share their content effortlessly from anywhere, making the process as quick as a snap. With this innovative tool, creating and sharing tutorials has never been more efficient or user-friendly.