Business Software for G2

Identify bugs and user experience problems through your evaluations, receive immediate Slack notifications for various feedback topics, and leverage natural language processing to examine over 65 customer feedback sources. Bugs highlighted in customer feedback are discovered promptly. Anecdote diligently monitors your customer insights from a multitude of sources, including App Store reviews and customer support messages, always on the lookout for any bug mentions. Our unique natural language processing system ensures the most precise grouping of customer feedback, backed by secure on-premises processing to protect customer information. Activate real-time alerts for crucial customer feedback findings and anecdotes that are sent directly to your Slack channels or team emails. Just set your desired frequency and keywords. Our powerful search functionality combs through all customer feedback, from support inquiries to reviews, to pinpoint exactly what you need. This approach is ideal for conducting product research and validating your assumptions, ensuring you stay ahead in understanding customer sentiments and experiences. With these tools, you can transform feedback into actionable insights efficiently.

Provide representatives with a comprehensive dashboard for prioritizing accounts, conducting thorough research, and pinpointing buying committees, consolidating all the essential prospecting information into one unified interface. Equip sellers with actionable insights at both the account and prospect levels, while enabling them to set alerts for crucial purchasing moments. Gain a complete overview of each account, tracking engagement levels and interactions across your website, documentation, and product offerings. Instantly access contact information for key decision-makers, facilitating smoother prospecting and simplifying multi-threading efforts. Integrate top-tier intent data directly into your CRM, allowing sales and marketing teams to effectively utilize this information for their specific needs. Discover valuable insights into the campaigns, content, and actions that are successfully driving conversions, which will help shape your sales and marketing strategies. Enhance your account scoring system with a model that evaluates your closed-won customers, ensuring your team remains focused on the most promising accounts. Additionally, seamlessly integrate Koala with your existing technology stack through connections to popular sales engagement tools, maximizing operational efficiency. This approach ensures that your sales process is not only streamlined but also highly effective in targeting the right opportunities.

5X is a comprehensive data management platform that consolidates all the necessary tools for centralizing, cleaning, modeling, and analyzing your data. With its user-friendly design, 5X seamlessly integrates with more than 500 data sources, allowing for smooth and continuous data flow across various systems through both pre-built and custom connectors. The platform features a wide array of functions, including ingestion, data warehousing, modeling, orchestration, and business intelligence, all presented within an intuitive interface. It efficiently manages diverse data movements from SaaS applications, databases, ERPs, and files, ensuring that data is automatically and securely transferred to data warehouses and lakes. Security is a top priority for 5X, as it encrypts data at the source and identifies personally identifiable information, applying encryption at the column level to safeguard sensitive data. Additionally, the platform is engineered to lower the total cost of ownership by 30% when compared to developing a custom solution, thereby boosting productivity through a single interface that enables the construction of complete data pipelines from start to finish. This makes 5X an ideal choice for businesses aiming to streamline their data processes effectively.

Shapo is an all-in-one social-proof engine that lets developers, marketers, and e-commerce owners turn raw customer feedback into measurable growth without juggling half a dozen plug-ins. Spin up a mobile-first form in 30 seconds to capture video, text, or image testimonials; launch branded e-mail invitation campaigns; or sit back while Shapo’s importer auto-syncs reviews from 20 + platforms—Google Business, Facebook, Yelp, App & Play Stores, Capterra, G2, Shopify, Product Hunt, Zillow and more. Displaying proof is just as friction-free: drop three lines of HTML and instantly render lightweight carousels, sliders, pop-ups, or grids, all skinned to match your CSS. A live “Wall of Love” page updates in real time, while the built-in Review Booster link-in-bio funnels happy customers to the review sites that move the needle. For SERP geeks, one-click aggregate review schema stamps ★★★★★ rich snippets in Google without harming Core Web Vitals (script loads under 50 ms). Under the hood you’ll find tag-based moderation, star filters, smart triggers, and GDPR-friendly data handling. Hook into Zapier, Make, or the REST API to fire webhooks when new praise lands, pipe sentiment into Slack, or enrich CRM records. The always-free tier covers 10 testimonials, unlimited widgets and forms; the $29/mo Pro plan unlocks unlimited imports, removes branding, bundles 500 monthly invite sends, and adds priority support. Whether you call it review management, video testimonial software, a Google review widget, or a full-blown reputation-management platform, Shapo condenses the entire conversion-rate-optimization toolkit into a single workspace you can deploy before your coffee cools.

WiserReview is an advanced platform designed for managing reviews that assists businesses in effortlessly gathering, organizing, moderating, and showcasing customer feedback with minimal manual intervention. The platform automates the sending of review requests through various channels, such as email, SMS, WhatsApp, QR codes, and shareable links, triggered by significant events like purchases or customer interactions. To ensure quality, it includes moderation features like automatic filters and intelligent approval settings to block spam, inappropriate language, or content that doesn't align with the brand. Users can submit reviews in various formats, including text, photos, and videos. Additionally, WiserReview offers customizable widgets—such as carousels, popups, and badges—that can be tailored to fit a business's branding and seamlessly integrated into product pages, sales pages, and other areas of the website; the reviews are formatted to enhance credibility, utilizing features like schema support for star ratings in Google search results. A centralized dashboard consolidates reviews from multiple platforms, including Google and Facebook, providing business owners with a comprehensive overview of customer sentiment in one convenient location, which ultimately aids in improving customer engagement and satisfaction.

CRM9 is a sophisticated, cloud-oriented Customer Relationship Management solution designed to integrate sales, marketing, and customer support into a single cohesive system. It provides thorough contact and lead management, meticulously tracking every interaction to create comprehensive 360° customer profiles. The sales pipeline feature enables visual deal tracking, accurate forecasting, and streamlined workflow automation, allowing businesses to close deals more effectively. It also includes marketing automation tools that facilitate targeted email campaigns, customer segmentation, and in-depth analytics, significantly enhancing engagement levels. The integrated service desk efficiently handles tickets, escalations, and supports multiple channels, ultimately boosting customer satisfaction. Users benefit from built-in dashboards and reports, which deliver real-time insights into sales performance, customer behaviors, and team productivity. Furthermore, CRM9 embraces AI-driven automation and predictive analytics, along with flexible workflow customization, ensuring robust data security and compliance at all times. This comprehensive platform serves as a powerful solution for nurturing relationships, enhancing operational efficiency, and propelling business growth. With CRM9, organizations can effortlessly adapt to the evolving dynamics of customer interactions and market demands.

Customer feedback can be analyzed across all channels, from support tickets to reviews. You can combine customer feedback from reviews, surveys, surveys, support tickets and other channels into one repository. Each piece of feedback will be automatically analyzed for sentiment and topics based on your taxonomy. Real-time insight into customer issues and requests to drive tangible improvements in your CX. All your feedback can be gathered in one place using all your favorite tools. Automatically analyze customer feedback, reviews, and support tickets. Prodsight automatically scans all your conversations and identifies the most important topics you should be following. Our AI suggests topics like cancellations, technical issues, and pricing complaints. You can create your own topics to track specific elements and features of your platform. To identify the root causes of issues, drill-down into sub-topics.

An all-in-one Apple Search Ads campaign automation platform that measures, engages, and attributes analytics to help users' campaigns reach the top of the App Store search results. If you're ready to get your app in the Apple Store and get more sources of advertising, please try appads! You can manage your Apple Store ads campaigns on our side, we also have a keyword planner to help you find good keywords and an automated optimisation tool to help you manage your account automatically, in addition to expert advice.

A comprehensive solution for product-led growth companies, Monterey enables the swift collection, analysis, and amplification of user insights on a large scale. Instantly establish feedback systems that foster an engaging user experience, prompting users to contribute more readily. Seamlessly integrate Monterey with your daily tools and streamline all feedback, liberating your product and engineering teams from the tedious tasks of categorizing and tagging so they can focus more on meaningful interactions with users through thought-provoking questions. Eliminate the need to sift through customer feedback in search of valuable insights. Transform a vast array of disorganized data into actionable intelligence within moments. Empower product, support, and user research teams with an insightful tool that allows them to navigate through critical data points, ensuring they can make informed decisions quickly and effectively. By enhancing your understanding of user feedback, you can drive product improvements that resonate with your target audience.

Automating feedback and review processes specifically designed for technology, enhanced by AI, enables the collection of positive reviews to bolster social proof. By strategically gathering internal feedback at key moments, particularly when customers express dissatisfaction, you can ensure that satisfied users are directed to submit glowing 5-star reviews on your preferred third-party platforms. Our AI integration not only streamlines this process but also extracts valuable insights from the gathered feedback and reviews automatically. You can personalize your popup widget using your own CSS without impacting your site's performance, requiring just two lines of code for setup. Once activated, you can set it to run automatically, allowing you to focus on other priorities while effortlessly downloading reports, analyzing reviews, and witnessing a steady influx of positive feedback. The platform offers an intuitive survey builder that is smooth to navigate, allowing for quick and complete customization of surveys, widgets, and landing pages, and can be seamlessly integrated into your email sequences or dashboard. Furthermore, the ease of editing any component ensures that you can adapt your approach as needed without any hassle. This flexibility empowers you to continuously refine your strategy and maximize customer engagement.

Unkover serves as your AI-powered Competitive Intelligence team, providing you with timely notifications regarding significant developments related to your competitors as they occur, including updates on website pages, new funding initiatives, customer feedback, media coverage, mergers and acquisitions, as well as SEO gaps and opportunities. With Unkover, you will receive immediate alerts when your rivals modify their messaging or alter their pricing strategies, eliminating the need for tedious browsing through their websites or uncertainty in your own plans. Our service takes on the burden of monitoring, ensuring you are always updated by alerting you the instant a notable change occurs on your competitor’s platforms. Businesses frequently engage with their customers and prospects by sharing important news, product enhancements, and exclusive offers. By utilizing Unkover, you can make well-informed decisions and enhance your strategies based on insights derived directly from your competitors' clientele. Furthermore, Unkover allows you to track what your competitors are publishing, the speed of their content releases, and the effectiveness of their material, providing you with a comprehensive overview of the competitive landscape. Ultimately, this empowers you to stay ahead in your industry by making data-driven decisions.

Version control allows for the effortless updating of outdated, off-brand, and inaccurate assets with just a single click. Additionally, Masset ensures that everyone who has downloaded, shared, or even viewed the asset is informed about any modifications made. You can now conveniently locate your content without having to exit Slack; simply enter a quick search to view, download, and share your materials right from the platform. Furthermore, personalized content rooms can be created directly within your CRM, and interactions with that content are tracked in HubSpot or Salesforce, allowing all content analytics to be directed to the marketing team. You can not only centralize outside assets in one location, but you can also accomplish this in bulk through a .CSV upload. As content accumulates, it will inevitably become outdated, which is where Content flagger comes into play, enabling anyone in your organization to mark content that requires updating, ensuring your database remains as accurate as possible. This functionality allows you to finally gain insights into which content is being utilized within your organization and which is not. Moreover, marketing teams often lack sufficient feedback regarding their content's effectiveness, highlighting a crucial area for improvement.

Matia serves as a comprehensive DataOps platform aimed at streamlining contemporary data management by merging essential functions into a cohesive system. By integrating ETL, reverse ETL, data observability, and a data catalog, it removes the reliance on various isolated tools, thereby simplifying the challenges associated with managing disjointed data environments. This platform empowers teams to efficiently and reliably transfer data from diverse sources into data warehouses, utilizing sophisticated ingestion features that include real-time updates and effective error management. Furthermore, it facilitates the return of dependable data to operational tools for practical business applications. Matia prioritizes inherent observability throughout the data pipeline, offering capabilities such as monitoring, anomaly detection, and automated quality assessments to maintain data integrity and reliability, ultimately preventing potential issues from affecting downstream processes. As a result, organizations can achieve a more streamlined workflow and enhanced data utilization across their operations.

Bragly is a no-code review management and social proof platform designed to help businesses showcase customer reviews from multiple platforms directly on their websites. The platform automatically pulls reviews from more than 33 supported sources including Google, Trustpilot, G2, Facebook, Yelp, Shopify, Amazon, Capterra, Airbnb, and other industry-specific review platforms into a single centralized dashboard. Businesses can create and customize review widgets such as carousels, testimonial grids, floating notifications, review badges, and branded “Wall of Love” pages that match their website’s design and branding. Bragly supports seamless embedding across popular website builders including Webflow, WordPress, Wix, Squarespace, Shopify, Framer, Ghost, and any website that accepts HTML embeds. The platform also provides automated review collection forms for gathering text and video testimonials directly from customers through shareable links or post-purchase triggers. AI-powered sentiment analysis, keyword detection, review moderation, analytics dashboards, and AI-generated response suggestions help businesses better understand customer feedback and streamline review management. Users can filter displayed reviews by source, rating, keywords, campaigns, products, or custom tags to tailor social proof for different pages and audiences. Bragly also includes features such as SEO-rich schema markup, custom domains, webhook integrations, manual testimonial uploads, and lazy-loaded widgets optimized for Core Web Vitals performance. By combining automated review synchronization, customizable display widgets, AI-driven analytics, and easy no-code implementation, Bragly helps businesses increase trust, strengthen brand credibility, and improve website conversion rates.

A competitive intelligence platform driven by AI specifically designed for mid-market B2B SaaS companies. It automatically tracks over 350 data sources, including websites, advertisements, reviews, LinkedIn, G2, Glassdoor, Reddit, social media, and job postings, providing structured insights, battlecards, and alerts on a weekly basis without the need for any manual research efforts. This innovative solution streamlines the intelligence-gathering process and enhances decision-making for businesses.

LeanData’s no-code Go-to-Market Execution platform helps leading B2B companies make smarter decisions and drive stronger revenue outcomes. By unifying data, tools, and teams, LeanData empowers organizations like Nvidia, Cisco, and Palo Alto Networks to streamline operations, accelerate pipeline, and deliver better customer experiences — from first signal to closed-won.

MadKudu is an enterprise-grade, real time API that shows you the value of prospects wherever they may be. This engine can simplify your workflows across all channels and help you unlock revenue throughout the buyer journey. Blackbox scores that don't take into account feedback from sales teams are a nightmare for them. MadKudu provides predictions that your Sales team can trust and allows you to adjust your predictions as your business evolves. Standard "contact us” forms miss 40% of demo requests. MadKudu allows you to instantly qualify all visitors and allow them to book a meeting with the Sales team. Never miss a visitor who knocks on your door. Many B2B companies tried Facebook ads and failed to make it work. Facebook doesn't know the value of each lead. MadKudu can predict the value of each visitor, and tell Facebook to make a bid accordingly.

Customers require varying levels of support throughout their digital journeys, which presents an opportunity for you to establish yourself as a trusted advisor by providing training solutions that facilitate the adoption of new services and enhance existing solutions with continuous support. By delegating your productivity support tasks, you can concentrate more effectively on your primary business goals related to digital transformation. AppHelp provides a broad range of migration, onboarding, and ongoing support services that enable you to fulfill and surpass the criteria set by Microsoft and Google's Cloud Partner Programs. Additionally, assist your small to medium-sized business clients in reducing their on-site IT expenses with a full-featured Help Desk solution that can diagnose and resolve issues across various platforms, from cloud applications to networking devices and computers. Enhance your business clients' operations by introducing comprehensive IoT solutions that encompass interconnected devices, applications, and robust support. Furthermore, AppHelp delivers remote assistance for various security products, access control systems, audio-visual equipment, and more, ensuring that your customers receive the best possible service. Through these offerings, you can foster stronger relationships with your clients and help them navigate the complexities of their technological landscape.

Empower your clients by providing them with up-to-date information sourced from various segments of their organizations through a unified search platform. AppWise offers a comprehensive searchable interface that bridges disconnected content, ensuring seamless accessibility. With the ability to conduct full-text searches across more than 40 cloud applications, it efficiently manages data from each app within your clients' infrastructure, facilitating the discovery and reuse of vital documents. AppWise liberates valuable insights hidden within emails, templates, presentations, and other resources. Enhance team productivity by allowing secure searches across numerous applications and accounts, eliminating the need to recreate existing assets. Create and save detailed filters to streamline the search process. Users can leverage robust advanced search features or easily refine their results by author, title, or document type. Getting started with a personalized search engine is a breeze, requiring just a few clicks and no need for users to input or share passwords, making it a convenient solution for organizations of all sizes. This simplicity ensures that even those less tech-savvy can quickly take advantage of the platform's powerful capabilities.

Accelerate the launch, scaling, and optimization of indirect channels by leveraging commerce capabilities tailored for your reseller and referral partners. You can easily enroll partners via exclusive invite-only programs or through open self-service registration, all supported by seamless approval and onboarding processes. Make your network of reseller and referral partners easily searchable in a directory to ensure the ideal match between partners and prospects. Keep your partners updated on the newest product releases and upcoming events through a centralized partner dashboard. Incorporate training materials, sales resources, and important announcements that can reside within your marketplace or external systems. Ensure you have a comprehensive and accurate record of your community by storing and accessing vital partner information, including contact details, partner tier, and various customizable attributes. Utilize AppReseller as your centralized system of record, or integrate partner information from other platforms. Actively encourage registrations and highlight the strength of your community by showcasing its members. By fostering strong relationships with your partners, you can enhance collaboration and drive mutual success.

Create a branded software marketplace where you can offer both your own key products and those from third-party vendors. This platform is designed to provide a seamless shopping experience that minimizes the time and expenses involved in discovering and purchasing ideal solutions. You have the option to develop your marketplace with AppDirect's comprehensive APIs, which handle everything from product configurations to payments and usage tracking, or you can opt for a ready-to-launch marketplace that offers easy customization. Our knowledgeable team is available to guide you in selecting the most suitable approach based on your specific objectives and available resources. You can personalize the appearance and branding of your marketplace through various configurable settings and developer tools. Whether you prefer to code a custom theme or utilize drag-and-drop functionality for swift adjustments, you will be empowered to design a storefront that reflects your unique identity. AppMarket supports a diverse range of products, allowing you to sell, ship, and manage everything from physical items to software applications and services, ensuring a comprehensive solution for your business needs. Expanding your product offerings has never been easier with this flexible marketplace solution.

Experience the ultimate in recurring billing software designed to enhance global sales across a diverse range of products and services. You can select from an array of straightforward to intricate pricing structures tailored for your offerings. With thousands of pricing model combinations available, you can implement one-time fees, recurring payments, tiered options, and usage-based charges, along with various setup costs, all within minutes. Our platform accommodates every configuration, from basic physical items to elaborate tiered subscriptions that include overage charges. Expand your reach internationally with the ability to support multiple currencies. Effectively manage pricing for each currency for any product you choose to sell, whether it’s a single charge or a comprehensive rate card. Enhance customer experience by allowing them to test your products with customizable free trial periods. You can facilitate either automatic or gated transitions to paid versions while providing grace periods for those who wish to cancel. Additionally, monitor your conversion rates to assess the effectiveness of your marketing strategies. To further encourage customer acquisition and retention, offer both percentage-based and dollar-based discounts or coupons. This versatile approach ensures that your business remains competitive and responsive to customer needs.

Transform your premier accounts using intent-focused ABM orchestration to cultivate a more robust and effective pipeline. Traditional account-based advertisements often fall short in generating leads, resulting in increased prospecting for sales teams and a reliance on marketing to measure success through reach and engagement metrics. Engage potential buyers through a comprehensive strategy that includes display ads, email marketing, LinkedIn outreach, website interactions, landing pages, chat functions, and beyond. Implementing agile, intent-driven ABM strategies allows you to minimize costs and avoid lengthy commitments. Monitor the advancement of your accounts as they progress through the pipeline, effectively attributing revenue to your ABM initiatives. Utilize intent data seamlessly, enabling you to engage prospects with confidence based on their current stage in the purchasing process. Design and oversee campaigns that activate account-based marketing across various channels. Achieve precision in targeting buying groups through multi-channel account-based advertising, ensuring that your messaging is tailored to meet their needs. Enhance your buyers' experiences with cohesive messaging, facilitated by Foundry's account-based website personalization, ultimately fostering stronger relationships and driving conversions. Each step of this process is aimed at ensuring that marketing efforts align more closely with sales objectives.

Refold.ai is a full-stack AI integration platform that solves enterprise integration challenges by automating workflow creation, data mapping, and testing across hybrid environments. It enables software teams to build complex multi-step workflows and manage legacy systems such as SAP, Oracle Fusion, and Workday Finance with ease. Its unique memory graph technology anticipates API version conflicts and endpoint failures while offering real-time adaptation and self-healing workflows. Refold’s marketplace supports instant integration with 100+ enterprise applications, complemented by seamless authentication, audit trails, and observability features. The platform can be deployed on cloud, self-hosted, or within customer environments, supporting major cloud providers and air-gapped networks. Refold accelerates integration delivery, helping teams reduce delays, improve scalability, and win enterprise deals faster. Use cases include solution engineering to build demos, professional services to speed delivery, product teams to embed integrations, and AI teams powering internal agents. With certifications like SOC 2, ISO 27001, GDPR, and HIPAA compliance, Refold ensures enterprise-grade security.

Cargo enables the creation of AI-driven go-to-market workflows that enhance revenue generation by centralizing all GTM operations within a singular platform. It efficiently collects, enhances, evaluates, assigns, and directs leads while maintaining only the most valuable records in alignment with your CRM, significantly reducing outbound administrative tasks by fifty percent and allowing sales representatives to concentrate on selling. Additionally, it provides integrated storage for consolidating data from various sources such as CRM, product insights, marketing, and intent signals directly atop your data warehouse, ensuring that customer data is never stored locally. Users have the flexibility to define business entities, create segments without needing SQL knowledge, and construct workflows through intuitive integration connectors, as well as implement templates for various tasks including deduplication, data enrichment, lead scoring, account assignment, and waterfall enrichment. Cargo also holds SOC 2 certification for security, requires minimal permissions, autonomously backs up its app database, and guarantees that customer data remains under the user's control at all times. This comprehensive approach not only optimizes efficiency but also enhances user confidence in data handling practices.