Business Software for ChannelMix

Five9 has been focused 100% on cloud contact centre software for over a decade. Five9 is the leader in execution in the Gartner Contact Center as the Service Magic Quadrant Leaders Quadrant. This has made it the preferred solution for enterprise contact centers who need a reliable, secure, and scalable solution.

Optimizely is the global leader in Progressive Delivery and Experimentation. It empowers leading companies to test and deliver new features and experiences to their customers. It takes data-driven decisions, continuous experimentation, and constant innovation to create digital experiences that transform companies. Optimizely One will help you unlock your digital potential. It is essential to create human-centered digital experiences. Find out how to eliminate guesswork and make every interaction actionable. Commerce in the digital age goes beyond products, catalogs, and transactions. Selling online is about telling stories, evoking emotions and building trust. You don't owe anyone their business. Instead, you must earn it with each interaction.

Microsoft SQL Server 2019 incorporates both intelligence and security, providing users with added features at no additional cost while ensuring top-tier performance and adaptability for on-premises requirements. You can seamlessly transition to the cloud, taking full advantage of its efficiency and agility without the need to alter your existing code. By leveraging Azure, you can accelerate insight generation and predictive analytics. Development is flexible, allowing you to utilize your preferred technologies, including open-source options, supported by Microsoft's advancements. The platform enables easy data integration into your applications and offers a comprehensive suite of cognitive services that facilitate the creation of human-like intelligence, regardless of data volume. The integration of AI is intrinsic to the data platform, allowing for quicker insight extraction from both on-premises and cloud-stored data. By combining your unique enterprise data with global data, you can foster an organization that is driven by intelligence. The dynamic data platform provides a consistent user experience across various environments, expediting the time it takes to bring innovations to market; this allows you to develop your applications and deploy them in any environment you choose, enhancing overall operational efficiency.

Harness the potential of your data through engaging dashboards and stunning reports that facilitate more informed business choices. It's simple and at no cost. You can effortlessly tap into a diverse array of data sources. The connectors available in Data Studio, both built-in and from partners, enable connections to nearly any data type. Transform your data into captivating narratives that showcase the artistry of data visualization. With Data Studio’s online reporting tools, you can swiftly create interactive dashboards and reports. Share these insightful reports and dashboards with colleagues, teams, or a global audience. Collaborate dynamically in real time and even embed your reports on any website for broader accessibility. This seamless integration allows for enhanced communication and understanding within your organization.

Liberated Syndication (Libsyn) pioneered the system to host and publish podcasts in 2004. Since then we have grown into a world-leading podcast hosting platform and have been providing publishers with hosting, distribution, podcast advertising and monetization services. We have worked with thousands of producers - from beginners to professionals - to easily help them establish their brand and unique show, build an audience, and make money through new media. We are the best because we work with the best. We look forward to doing the same with you.

Skai is the best marketing platform for brands that want to plan, activate, and measure growth strategies through the most engaging digital channels. Skai is the only marketing platform that combines data-driven insights with best-of-breed optimizing to help brands make informed decisions, scale up and measure performance across Google and Facebook, Microsoft, Amazon and Walmart, Roundel and Apple Search Ads. Machine-learning algorithms and artificial Intelligence from Skai leverage market signals to help companies predict and keep up with the omnichannel customer journey. Skai is backed by Sequoia Capital and Arts Alliance, Tenaya Capital and Bain Capital Ventures.

BrightEdge simplifies SEO and Content Performance Management through AI-driven solutions, enabling you to uncover the genuine search demand of your audience while crafting compelling content that effectively converts leads into customers. The platform uncovers the real intentions behind search queries, identifies actual competitors relevant to each content theme, and highlights potential opportunities for growth. Among its features, Data Cube stands out as the most robust SEO research tool available, allowing users to prioritize and develop effective search and content strategies. With Data Cube, you gain access to a comprehensive list of keywords for which a specific webpage or domain is ranking. By assessing these keywords, you can develop new, high-performing content that captivates your audience and is more discoverable by qualified leads on search engines. Establishing a successful, high-impact website not only boosts business but also enhances brand visibility. Furthermore, by leveraging detailed data, web-wide context, and tailored recommendations, you can continually refine your optimization efforts for sustained growth. Ultimately, BrightEdge empowers businesses to thrive in the competitive digital landscape.

Discover how to effectively integrate AI into your business operations with Watson. This innovative tool empowers you to forecast and influence future results, streamline intricate processes, and enhance the efficiency of your workforce. By incorporating Watson into your workflows, you can harness its capabilities to predict trends, automate challenging tasks, and maximize your team's productivity. Implementing Watson in your applications and processes allows you to leverage organizational data, facilitating the use of AI across various departments, including finance, customer service, and supply chain management. With the help of Watson, you can cultivate improved, tailored experiences for your clients, extend the knowledge of your top talent throughout the organization, and make astute decisions driven by profound data insights. Watson's products and solutions are rooted in scientific principles, designed with a focus on human needs, and emphasize inclusivity. This approach offers a more open, rapid, and secure method for transitioning a greater volume of workloads to the cloud and leveraging AI effectively. Embracing Watson could be a transformative step for your business in the evolving landscape of technology.

Marchex harnesses AI, omnichannel conversational intelligence, and vertical market data analytics to provide actionable insights that drive operational excellence and revenue acceleration. We enable executives, sales, and marketing teams to optimize customer journey experiences across communications channels, enabling enterprise strategy alignment.

Amazon Redshift is a modern cloud data warehouse platform developed by AWS to help organizations run large-scale analytics and AI-powered workloads with exceptional speed, scalability, and cost efficiency. The solution enables businesses to unify data across Amazon S3 data lakes, Redshift data warehouses, and federated third-party data sources using a secure and open lakehouse architecture. Redshift supports SQL-based analytics and provides organizations with the ability to process massive volumes of data while maintaining strong price-performance advantages compared to traditional cloud data warehouse platforms. The platform features AWS Graviton-powered RG instances that deliver faster query performance and lower operational costs while supporting open data formats such as Apache Iceberg and Apache Parquet. Redshift Serverless allows users to run analytics without provisioning or managing infrastructure, making it easier for teams to scale resources dynamically based on workload demands. The solution also includes zero-ETL integrations that enable near real-time analytics by connecting operational databases, streaming systems, and enterprise applications without requiring complex data engineering workflows. Amazon Redshift integrates with Amazon SageMaker for unified analytics and machine learning capabilities while also supporting Amazon Bedrock for generative AI applications and structured knowledge management. Organizations across industries use Redshift to improve forecasting, optimize business intelligence, accelerate machine learning operations, and monetize data assets more effectively.

Transforming the relationship between brands and consumers through innovative connections and creativity is essential. The demands of your consumers are constantly changing, and we adapt alongside them. Collect a diverse range of user-generated content (UGC), such as customer feedback, visual media, and inquiries from shoppers. Utilize our sampling services and community to gather more content quickly. Engage with shoppers at the onset of their purchasing journey. Identify consumers while they are actively shopping and provide them with an exceptional shopping experience. Enhance your search traffic by showcasing genuine customer content that appeals to search engines. Be present during all significant moments that influence purchasing decisions. Forge connections that empower individuals to shop with assurance, regardless of their location. Ensure that relevant content is accessible whenever and wherever consumers conduct their research — whether in-store, online on your site, or through social media platforms worldwide. Harness buyer insights effectively; discover valuable information about your customers with our comprehensive tools. This knowledge allows you to design superior products, craft impactful marketing strategies, and deliver captivating shopping experiences that resonate with your audience. Moreover, by staying attuned to consumer trends, you can continuously refine your approach to meet their evolving expectations.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

Lotame is a technology company that makes data smarter, faster, and easier to use for digital marketers. Our end-to-end data collaboration platform Spherical empowers thousands of marketers, agencies, and media owners to onboard, access, analyze, and activate the data they need to understand and engage consumers. Our proven commitment to industry interoperability, connectivity, and privacy help drive successful business outcomes for companies on their terms. Who uses Lotame? Marketers and media owners, serving global clients in North America, Latin America, Europe, Middle East, Africa, and Asia Pacific.

Flashtalking stands out as a premier independent global ad server, catering to advertisers who prioritize data autonomy and aim to distinguish media sales from execution and assessment. By utilizing Flashtalking’s robust creative management tools, advertisers can achieve large-scale personalization by leveraging feeds and data through our innovative Decision Trees, a creative decision-making interface. The company's native identity solutions, along with partnerships with top identity providers, empower advertisers to connect with their audience through authentic one-to-one messaging. Furthermore, Flashtalking offers a sophisticated reporting platform and advanced analytics, enabling advertisers to gain a holistic understanding of the customer journey while uncovering actionable insights that drive performance. This combination of features positions Flashtalking as an indispensable ally for advertisers seeking to optimize their marketing efforts effectively.