To create the shopping profile, combine all information from internal data sources with information from partner services and social sources. So that your customers know you care about them, suggest personalized solutions. Bots can identify a cat in seconds by analysing millions of photos. The bot will fail if the image isn't of a cat. Technology is not perfect, so humans must be able to answer consumers' questions. Colorado knows how to direct the conversation between the bot associate and the human associate, so it will remain flawless. Colabo offers personalized recommendations and suggestions with assisted intelligence to help associates perform tasks faster and better so that each associate shines as an expert.