Best eCommerce Personalization Software for Iterable

Your data warehouse is your source for truth about customer data. Hightouch syncs these data to the tools your business relies on. Your sales, marketing, customer success and customer service teams will have a 360@ view on the customer through the tools they trust. Eliminate tedious data requests. Hightouch operationalizes data warehouses to make analytics real. Better data can drive growth. Personalized campaigns can be run across all channels, including email, push, ads, and social media. You don't need engineering favors to iterate. Improved data can increase revenue. Target leads with custom PQL or MQL models. Sync one view of the customer with your CRM. Better data will prevent churn. Your CS CRMs should have a 360-degree view of your customers. You can use customer data to identify customers at risk. Your data warehouse contains all of your data. Analytics is just the beginning. Hightouch makes your data warehouse operational by empowering you with SQL to sync data to any SaaS platform.

We know that the right recommendations can create a memorable customer journey and build customer loyalty. Our next-generation AI allows you to instantly anticipate your customers' needs and wants using anonymized user data. Your customers can now stop searching and start finding. Our recommendation platform is built using a proprietary AI algorithm, and a next-generation API that we designed to work together. This allows any part of your business to easily integrate into our platform and generate the best recommendations. Recommendations must keep up with your evolving and growing business. Our platform allows product and business teams to quickly update inventories and catalogs using our platform. It's easy for your development teams. Our platform allows personalization to be as simple and intuitive as possible. We don't need any personal data to create tailored experiences.

Replenit is an innovative replenishment platform powered by artificial intelligence that automates repeat purchases and enhances customer loyalty by understanding each individual's buying patterns and product connections, sending tailored reminders exactly when they are likely to need a product instead of relying on one-size-fits-all schedules. Utilizing an advanced AI decision-making engine, it forecasts the rate of consumption for various items, determines the optimal time for restocking or upselling, and effortlessly manages millions of personalized customer journeys across diverse channels such as email, SMS, app notifications, and messaging platforms, all while boosting conversion rates through well-timed interventions and minimizing manual oversight. By adjusting to real-world purchasing habits, Replenit creates dynamic, behavior-driven replenishment processes that improve subscription models and decrease customer churn, effectively generating more consistent revenue while sidestepping the limitations of fixed subscription timelines. Additionally, it offers smooth integration with existing commerce and customer data systems and is tailored for specific industry needs, ensuring a comprehensive solution for businesses aiming to optimize their sales strategies.

Cartful is an AI-powered guided selling and product recommendation platform for enterprise ecommerce brands. Enterprise brands choose Cartful because it handles the real complexity of guided selling at scale. That means strict merchandising rules, on-brand experiences, and deep integration into the marketing and analytics stack. Merchandising teams own the logic, rules, and results without waiting on engineering. Merchandising Control Cartful gives merchandising teams full control over recommendation logic without filing a ticket. Set rules, guardrails, and fallbacks that determine which products get recommended and when. Define filters, scoring weights, and override conditions that ensure the right product surfaces for every shopper profile. When your catalog changes, your logic stays intact. Brand-Native Experiences Every quiz and product finder is designed to match your site, not a generic template. Cartful’s no-code visual editor lets your team build and update experiences independently, without design or development resources. Experiences deploy anywhere you can embed a snippet and reflect your brand’s design standards from day one. Shoppers never feel like they have left your site. Stack-Ready Data Cartful passes structured intent data downstream to the tools your team already uses. Events and attributes flow into your ESP, CRM, and analytics stack for segmentation, lifecycle marketing, and measurement. Every quiz interaction becomes a usable customer signal. Cartful is SOC 2 Type II certified and built for enterprise deployment. Every customer receives onboarding, ongoing support, and quarterly business reviews (QBRs) to track performance and optimize over time.

Deliver impactful, channel-appropriate content based on customer behavior and interactions across email, website, mobile and app.