Best eCommerce Personalization Software for BigCommerce

ActiveCampaign transforms ecommerce insights into personalized experiences for each customer. Leverage dynamic content and AI-driven actions to suggest products, customize offers, and tailor messaging according to individual behaviors, customer value, and their stage in the buying journey. Communicate these personalized interactions via email, SMS, and WhatsApp, ensuring that every engagement feels as intimate as a one-on-one dialogue.

An eCommerce chatbot that lifts revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45% with Ochatbot. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot’s robust AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. No code, auto install AI platform. Ochatbot engages customers to providing product recommendations, overcoming sales obstacles, upselling and cross-selling, capturing abandoned cart, and answering support questions including order tracking. Ochatbots AI chatbot communicates through NLP conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also includes 9 conversion optimization tools such as Leadbot with over 80 templates, Offer Sliders, Exit Popups, live chat and more.

Luigi's Box is a unique technological solution that uses AI to bring customers only relevant search results and personalized product suggestions, enhances the user experience, and unlocks the potential of your business. You can choose fromo different Luigi's Box products: Search and Autocomplete Recommender Product Listing Shopping Assistant Analytics It is a year-by-year awarded easy-to-operate solution with a support team that acts in the interest of your continuous success. Luigi's Box offers easy no-code self-service integration - you only need to paste the tracking script into the header of your web. But there is more; we understand that every platform has different needs and preferences, and therefore we offer several more integration options to choose from. Luigi's Box offers several advanced features to increase search relevance and revenue and avoid fruitless searches and other unnecessary troubles, which reached out and helped companies such as Notino, O2, Mountfield, and Dr. Max. These use cases are proof that Luigi's Box is suitable for any business or industry platform on the online market.

Convert Experiences is the A/B testing platform that delivers enterprise-grade experimentation without the enterprise baggage. For over 15 years, Convert has helped growth marketers, e-commerce teams, and agencies run reliable, flicker-free experiments that scale with their business. From classic A/B and multivariate testing to split URL and personalization campaigns, Convert makes experimentation fast, accurate, and frustration-free. With 90+ integrations (Shopify, GA4, WordPress, WooCommerce, Segment, and more), Convert adapts to modern stacks and supports both marketers and developers. Our Visual Editor lets teams launch experiments without waiting on developers, while advanced targeting and revenue tracking ensure clean, trustworthy insights. Privacy is at our core: Convert is GDPR compliant, HIPAA/CCPA-ready, and never resells data. Pricing is transparent, predictable, and fair — no hidden fees or nasty surprises. And when you need help, you’ll find it fast: real human support via live chat, email, and dedicated agency-friendly support. Our SmartInsert technology eliminates flickering across both frontend and backend experiments, while 40+ stackable targeting filters and robust APIs enable sophisticated test deployment. Convert’s comprehensive toolkit includes real-time QA through Live Logs & QA Wizard, built-in hypothesis prioritization frameworks, and automated collision prevention—all backed by expert support to help you launch tests in under 30 minutes.

Wigzo is an automated marketing platform that provides smart marketing automation capabilities to help e-commerce grow. Its powerful automation workflows enable performance-driven personalization across Email and SMS, WhatsApp, Onsite, and Push. You can grow your subscribers quickly, convert them quicker, and retain more customers by improving CLTV through 1:1 personalization and engagement. Wigzo allows marketers leverage customer data to perform powerful segmentation analytics, campaign administration, and agile marketing. Wigzo allows you to build your first-party customer database platform, break down customer data silos, and create high-conversion sales funnels entirely on automation. These capabilities are all available in one dashboard, which is the best part.

Look no further if you are looking for a personalization solution that will increase sales, customer engagement, and provide better insight into your customers than any other solutions. Imagine a tool that knew the preferences of your customers before they visited your site and could recommend the right products to them at the right time. Segmentify provides a personalized shopping experience at every touchpoint for each customer, giving you an advantage over your competitors. Segmentify, powered by machine-learning technology tracks and targets individual website visitors based on their unique online shopping habits better than any personalisation tool on the market. Forbes named us one of the top machine-learning companies to watch.

ContactPigeon, an all-in-one eCommerce marketing platform, helps businesses engage, nurture, and convert website visitors to customers via an omnichannel approach. The platform provides proven eCommerce automations, list segmentation, contact management, easy drag-and-drop email campaign generator, and all the tools that an enterprise needs to massively scale across multiple channels (emails, web, SMS, and push notifications). ContactPigeon serves more than 250 enterprises in the US and Europe. ContactPigeon has been featured in the past by Fortune, smartinsights.com and smallbizdaily.com.

Searchspring delivers the ultimate shopping experience. As the #1 search, merchandising, and personalization platform built exclusively for ecommerce, Searchspring enables brands to get the right product, to the right person, at the right time.

Optimize the potential of your online store's digital space with LimeSpot AI, which comprehensively understands both your offerings and your clientele. Our innovative platform fuses extensive catalog data with consumer purchasing patterns across the web, allowing us to provide real-time, tailored recommendations for every shopper. By presenting customers with the most relevant products at the perfect moment, you can enhance their shopping experience and personalize every aspect of their journey. Cater to various preferences by offering different types of recommendations and increase engagement through customized marketing emails. With features like A/B/n testing, you can refine your strategies effectively. Our platform seamlessly integrates with popular e-commerce solutions such as Shopify, Shopify Plus, BigCommerce, WooCommerce, and others. By monitoring customer intent and purchase behavior across multiple digital interactions, LimeSpot is able to gain deep insights into the shopping journey. The LimeSpot Personalizer stands out as the leading product recommendation tool, empowering you with complete control over how, when, and what recommendations are displayed to maximize your sales potential. This level of customization ensures that every customer receives a unique experience tailored just for them.

Nudgify empowers brands across 137 nations and 29 languages to boost trust and sales through social proof Nudges driven by real-time insights. By highlighting the popularity of your products via Social Proof notifications, you can foster trust and momentum. Create a sense of urgency by indicating when a product is low in stock, which enhances the customer's desire to purchase. Showcasing top reviews and ratings can inspire confidence and alleviate any potential doubts in buyers' minds. Setting a limited time for sales generates urgency, prompting customers to act more quickly. Additionally, minimizing abandoned carts and increasing overall basket values can be achieved by establishing targets for free delivery. You can also craft Custom Nudges to draw attention to crucial information on any webpage. With our Social Proof application, visitors can see unique insights that they typically miss, such as who else is currently shopping and what items are being purchased. These elements collectively contribute to a more personable website experience. By utilizing FOMO notifications to nudge your visitors, you can heighten their motivation to engage, thereby increasing sales and encouraging more sign-ups. Ultimately, Nudgify not only enhances sales but also transforms the way customers interact with your brand.

OuterSignal is a cutting-edge platform that enhances customer intelligence and data enrichment for ecommerce and direct-to-consumer brands, allowing them to discover the genuine identities and traits of their clientele in real-time. By seamlessly integrating with commerce platforms, it enriches each order with extensive demographic, professional, and behavioral insights, empowering brands to move beyond mere assumptions about their purchasers. The platform swiftly identifies high-value and influential customers, such as celebrities, executives, athletes, and micro-influencers, providing alerts to teams so they can seize opportunities while they remain pertinent. Furthermore, it delivers comprehensive customer profiles that include details like age, gender, location, income, profession, and social influence, facilitating more accurate audience segmentation and a deeper grasp of customer dynamics. This wealth of information enables brands to craft detailed personas, track trends among their customer segments, and refine their targeting strategies for increased effectiveness. Ultimately, OuterSignal equips brands with the insights necessary to enhance their marketing efforts and foster stronger connections with their customers.

Always Be Testing. Always Be Converting. You can easily create and run tests to increase sales, reduce cart abandonment, or build digital experiences that convert without IT involvement. You can create your experiences exactly how you want them without ever writing a line of code. VWO Editor has been trusted by thousands of CRO Experts and growth leaders for more than a decade to create and test experiences with millions of users. You can easily change the headline, CTA and images of any page. Modify pages already in use or create multiple versions of the same page. You can also make styling changes like changing the background color, font styles, or borders. Drag, move and hide options allow you to make layout changes such as bringing a form or offer to the top of the fold. Unlimitless undoes to correct your mistakes. You can access a whole library of widgets for testing.

Bloomreach transforms the e-commerce landscape through personalization. Its innovative data engine consolidates real-time information about customers and products, enabling businesses to gain insights into true customer desires. By linking this insight across various channels, the e-commerce experience becomes boundless, adapting to customers’ evolving preferences as they shop. Powered by Loomi, Bloomreach's AI platform for e-commerce, this approach opens up countless new avenues for making purchases. The suite of Bloomreach products encompasses Engagement, a marketing automation tool; Discovery, an advanced e-commerce search solution; Content, a headless content management system; and Clarity, which offers AI-driven conversational shopping experiences. With numerous AI patents to its name, the company caters to a diverse array of global brands, including Williams-Sonoma, Bosch, Puma, and Marks & Spencer, illustrating its broad market impact. This comprehensive approach ensures that businesses remain competitive in a rapidly changing digital marketplace.

Discover the ultimate marketing platform designed to enhance your sales growth. Elevate your online marketing strategies with insights powered by artificial intelligence and seamless automation. Consumers today crave a genuine connection with the brands they trust. Kevy empowers you to tailor your marketing efforts, transforming casual visitors into loyal customers. Simplifying segmentation is now possible, as you won't need to manually set up all the rules. With Kevy's advanced A.I., you can achieve fully automated segmentation that identifies everyone from enthusiastic email recipients to potential buyers and similar audiences for personalized product suggestions. Let Kevy manage the hard work for you, ensuring you maintain consistent and meaningful interactions with every shopper. Whether you're looking to reconnect with previous customers or boost sales from new visitors, Kevy serves as your comprehensive resource for a cohesive e-commerce marketing journey. With its innovative approach, your marketing can become more effective and engaging than ever before.

Apteo harnesses artificial intelligence to gain insights into your customers, enabling you to effectively promote the products they are most inclined to purchase with tailored messaging that resonates with them. With a simple click, you can seamlessly connect your ecommerce platform or payment processing system. As soon as your data is linked, our A.I. begins to analyze your customers' behaviors. Leverage our tailored segments and product suggestions to deliver highly targeted retargeting emails and advertisements. Our A.I. will autonomously categorize your customers according to their behaviors. You’ll receive detailed breakdowns of your customers divided into segments based on recency, frequency, and revenue generation. If our predefined segments do not meet your needs, you have the option to create custom segments using specific rules and conditions or upload your own customer lists for ongoing monitoring. After establishing your segments, we will ensure they remain synchronized with your email marketing platforms, providing a streamlined approach to customer engagement. This integration allows for a more personalized and efficient marketing strategy that can adapt over time.

Regardless of whether you operate an eCommerce platform, a large retail chain, a tech application, or a direct-to-consumer brand, Vizury's unparalleled technology empowers you to deliver exceptional experiences tailored to each individual customer. By dismantling the barriers between various customer interaction points—such as websites, mobile apps, email communications, messaging platforms, and brick-and-mortar locations—Vizury's platform enhances your ability to increase revenue by re-engaging customers across all channels. For over a decade, Vizury has been instrumental in assisting global retail and eCommerce brands in both acquiring and retaining their clientele. With its comprehensive integrations and ready-to-use features tailored for eCommerce and omnichannel retail, capitalizing on online shopper revenue has become remarkably straightforward. Users of Vizury witness substantial growth thanks to technology that is specifically designed to elevate conversion rates. Brands utilizing Vizury successfully generate millions of customer conversions each month, reflecting the platform's effectiveness. Additionally, leverage our dedicated team of digital marketing professionals to craft captivating and impactful campaigns tailored to your needs on Vizury, ensuring a strategic approach to your marketing efforts.

SPARQUE transforms your online store into a highly effective salesperson, ensuring that customers receive the most pertinent content during each interaction. Every visitor experiences personalized search results, relevant content, and tailored promotions that are automatically generated in real-time, mimicking the expertise of your top sales staff. Our innovative build-your-own-algorithm feature empowers you to create custom algorithms within SPARQUE, allowing you to dictate how your data drives optimal recommendations, search outcomes, and other customer interactions. As each engagement produces new data, the system continually refines its effectiveness. With SPARQUE, your onsite search capabilities can rival the intelligence of your finest salespeople; for instance, by leveraging historical purchase data or current session views, you can showcase the jeans that will most appeal to your customer. Explore how our clients have enhanced their onsite search functionalities for better customer experiences. Additionally, SPARQUE ensures that as your customer base evolves, so too does the system, keeping it relevant and effective over time.

Recomaze is a cutting-edge personalization platform that utilizes artificial intelligence to transform first-time visitors in the ecommerce space into devoted customers by providing real-time, cookieless product recommendations. In contrast to conventional methods that depend on past data, Recomaze offers personalized suggestions right from the initial interaction, which significantly enhances user engagement and drives sales growth. Among its standout features are a continuous AI agent that engages shoppers in real-time, a dynamic recommendation hub that adjusts product suggestions on the fly, and gamification aspects that create an interactive and enjoyable shopping experience. Furthermore, Recomaze effortlessly integrates with prominent ecommerce platforms such as Shopify, BigCommerce, and WooCommerce, eliminating the need for any coding during setup. With its commitment to privacy, Recomaze adheres to global standards by delivering tailored experiences while steering clear of cookie-based tracking, making it a future-forward choice for online retailers. This innovative platform not only prioritizes user privacy but also fosters a sense of trust and security among shoppers, ultimately contributing to a more satisfying ecommerce experience.

Remark transforms the traditional in-store experience into a digital format by utilizing AI personas trained through genuine expert interactions, allowing them to effectively guide, tailor, and enhance each shopper's journey in real-time. When visitors engage, they interact with context-aware assistants capable of fulfilling requests such as changing sizes, modifying shipping addresses, or recommending related products directly on the website, thereby reducing friction and minimizing support queries. Each interaction contributes to a continually expanding knowledge base that enables personalized adjustments to on-site content, including titles, descriptions, and specifications, all informed by factors like conversion rates, search terms, UTM tags, user browsing patterns, and geographic location. Additionally, dynamic blog posts present expert insights as content ready for publication, while seamless integrations allow for immediate actions regarding orders, inventory management, CRM, and other relevant systems. The platform also includes robust enterprise-level features that allow for customization of data retention, redaction, and encryption policies, as well as ensuring detailed role-based access control and maintaining secure, unalterable audit trails. This comprehensive approach not only enhances user experience but also ensures that data is meticulously managed and protected at every stage.

Maestra is a comprehensive personalization platform designed for DTC brands that extends personalization efforts beyond just email and SMS, resulting in an increase of over 15% in conversion rates. The platform includes a variety of features right out of the box: - A real-time Customer Data Platform (CDP) that provides unified profiles, identity resolution, calculated and custom fields, as well as product feeds. - An omnichannel messaging system that encompasses Email, SMS, MMS, RCS, push notifications, messengers, chatbots, and ad-audience synchronization. - Personalization capabilities for sites and apps, featuring pop-ups, stories, banners, surveys, and other dynamic content blocks. - A range of product personalization options, including recommendations, product quizzes, and images sourced from product feeds. - Price personalization strategies such as loyalty rewards, individualized discounts, and referral programs. - Robust analytics that facilitate reporting, segmentation, ad optimization, and tracking attribution. - Additionally, a dedicated white-glove service is available to ensure optimal results and help brands maximize their experience with the platform, enabling them to fully leverage its diverse capabilities for increased success.

ConversionBox transforms the typical ecommerce search bar into an intelligent shopping guide that listens, understands, and responds like a top sales associate. Instead of forcing shoppers to navigate confusing filters or browse endlessly, the platform uses AI to interpret real-time intent and recommend the right products instantly. Its site search, product finder, AI shopping assistant, and smart merchandising engine work together to create a unified discovery experience that adapts to each visitor. The model learns from millions of shopping patterns to deliver results that reflect price sensitivity, style cues, previous purchases, and context across the entire journey. Retailers get revenue-linked analytics, transparent reporting, and precise attribution on every search-generated purchase. ConversionBox installs in minutes, works with all major ecommerce platforms, and updates itself without requiring teams to manage keywords or rule-based systems. With flat, predictable pricing and enterprise-ready accuracy, it removes the hidden fees and complexity common in legacy search vendors. The result is a modern shopping experience that feels personal, frictionless, and conversion-focused from first click to checkout.

PureClarity excels in the realm of smart ecommerce personalization, providing a software solution that boasts an extensive array of features designed to boost revenue and enhance average order value, effectively transforming your online visitors into devoted customers. Differentiate yourself from the competition by offering your customers a uniquely tailored shopping experience that captivates and retains their interest. Utilize personalized banners, images, and text to not only engage visitors but also motivate them to make purchases and encourage repeat business. Leverage dynamic product recommendations to effectively upsell and cross-sell at the most opportune moments. Regardless of whether your online store has minimal or extensive trading history, our robust recommender system adapts and identifies the most suitable products to present. Assist customers in discovering exactly what they seek by showcasing relevant items during their search process. Additionally, implement tailored email marketing campaigns to draw customers back by referencing products they have previously viewed or purchased, seamlessly integrating with your current Email Service Provider such as Mailchimp or Dotdigital. This comprehensive approach ensures that you are not just meeting customer expectations but exceeding them, ultimately fostering long-term loyalty.

This comprehensive eCommerce marketing platform enhances website traffic and transforms visitors into loyal customers. Cloud.IQ simplifies the online sales conversion process by offering effective eCommerce marketing solutions. It allows businesses to recover lost sales, engage with clients, and drive significant growth. Endorsed by PayPal as the top eCommerce marketing platform, it is designed to elevate online sales conversion rates. With specialized tools aimed at converting customers who have left items in their shopping carts, it effectively encourages users to finalize their purchases. Additionally, it captures visitor emails through behavioral overlays, helping to build targeted marketing lists. By delivering personalized shopping experiences that align with customer interests, it helps boost the average order value by suggesting relevant products. Furthermore, it employs proven eCommerce marketing strategies that instill trust and create a sense of urgency, demonstrating the popularity of products to potential buyers. Ultimately, Cloud.IQ empowers businesses to thrive in the competitive online marketplace by streamlining their marketing efforts and optimizing customer engagement.

Deliver impactful, channel-appropriate content based on customer behavior and interactions across email, website, mobile and app.

Automate product discovery to learn customer intent. Machine learning can optimize results across the board. Personalize search, autosuggests, browse, and recommendation results for each user. Computational approaches that infer intent from a user's search query. Continuously updated search results rankings using automated learning from behavioral data. Data-driven, integrated effort to provide unique results for every person and query. Advanced tools to complement automated results with merchant expertise. Automate product discovery to learn customer intent. Machine learning can optimize results across the board. You can personalize search, autosuggest and browse results for each user. Natural language processing interprets the query and provides conversion-worthy results as users type. Constructor Search learns from behavioral data.