Best Web-Based Debt Collection Software of 2024

A powerful, integrated platform for managing receivables that optimizes your workflows. You can create effective workflows, collaborate with colleagues, follow up better, get paid quicker, and increase cash flow. Your team can come together on one platform around a workflow that suits your business. You can assign accounts to different roles, streamline follow up campaigns, and view and track the performance of all levels of your staff. Innovative tools within FG Receiveables Manager can help you accelerate your order-to cash cycle by as much as 5x. Don't let past due accounts slow down your team's productivity. You are entitled to be paid. Powerful Reporting and Analytics -- Analyze your accounts, generate smarter interactive reporting, and use Funding Gates for easy customer account prioritization. Funding Gates monitors your receivables to recommend who you should contact. Eliminate Spreadsheets and Notepads

HighRadius is a Fintech SaaS company that utilizes AI-based Autonomous Systems to automate finance processes such as Order-to-Cash, Record-to-Report, and Treasury management for businesses. Our Autonomous Software platform for the Office of the CFO is AI-driven, enabling companies to lower DSO, optimize working capital, fast-track financial close, and improve productivity. HighRadius has helped over 700 leading companies, including large corporations and mid-size enterprises, to transform their finance processes in O2C, treasury, and R2R. Our Order-to-Cash solutions include Credit Risk Management, AR Collections, Cash Application, Deduction Management, and E-Invoicing and Payment software. For Treasury management, we offer Cash Management and Cash Forecasting software, while our Accounting solutions comprise Financial Close Management, Account Reconciliation, and Anomaly Management software.

Enhanced People Search allows you to locate and identify the personal information of an individual. The data sources that can be accessed include millions of public records, including over 80 million land and wireless numbers, traditional credit bureau data, as well as proprietary alternative consumer credit data directly reported by MicroBilt. Enhanced People Search can be accessed via API, batch processing or Microbilt’s web portal. Enhanced People Search helps you stay one step ahead of your competition. It tells you who they really are, where they've been, what they're doing, and even where they're headed.

Our software allows you to manage all accounts receivable from invoice to payment. We provide all the tools you need to manage your A/R, get your invoices paid quicker, with clear dashboards, flexible alerts, and powerful analytics. We don't just sell software. There are no pre-made products. Our systems can be tailored to your company's business. We offer extensive consultation on how to make it all work for you. Companies that do not use automatic cash application software to speed up collection and deduction resolution are giving their competitors an advantage and leaving themselves open to customer payment schedules and processes. Auto cash software can cut down the time it takes to process a payment and apply for cash. Credit departments used to have to wait a few days before they could receive a payment.

There are no servers or IT staff needed. All you need is an Internet connection. Parallels' cloud-based technology powers our debt collection agency software. This simplifies your operation while greatly reducing IT costs and resources. Our online payment portal makes it easy to accept payments online. You can also accept payments via our API on your website. A dialer is crucial for a collection agency to be successful. Quantum can also be integrated with TCN®, a market leader in dialer technology. Our debt collection software suite includes a software interface that allows you to create and import dialer campaigns for any dialer service provider. Quantum's built-in credit reporting interface makes it easy to credit report your accounts. The industry-standard METRO2 format can be used with Equifax®, TransUnion® and Experian®.

Wincollect is committed in providing you with timely information about Wincollect products and services. Wincollect CRM is designed to help you manage and track your receivables portfolio more efficiently and effectively by centralizing information about your customers, recording their interactions with them, and automating daily tasks. All of this is done in an easy-to use and customizable environment, allowing you to reach your full potential. Wincollect CRM was designed to run on Microsoft SQL Server. You can choose to run this On Premise using the latest Microsoft SQL Server version or you can deploy it in Azure SQL for a "server-less" environment. We can help you determine which option is best for your needs by discussing your requirements.

Predator, a highly functional system for debt collection and invoice administration, was developed over many years in collaboration with our customers. Predator is the market leader, and almost 70% of the Norwegian debt collection sector use it. CONCENT AS is the Nordic's largest supplier of debt collection systems for the private and public sector. We design, deliver, and manage software for debt collection and credit management. CONCENT offers the products and expertise to provide optimal solutions for companies that offer invoice and ledger services, debt collection services, and other services. We are the Nordic market leader and have developed a "toolbox" to facilitate the implementation of new solutions. More than 300 companies use our solutions daily, with almost 5,000 total users. We design and manage software to help with credit management and debt collection.

Intelligent Banking Solutions is a single-product, one-industry company that specializes in debt collection software for banks. We don't need to know anything about banking. We have extensive experience in asset recovery and have spent over three decades perfecting the best banking debt collection software: CARM-Pro™, Collection and Recovery Manager Professional™. CARM-Pro™, the debt collection software, is what your special asset officers will need to record, manage, recover, and report on all debt owed to their bank. This robust system allows banks to increase their income, decrease loan delinquencies and reduce debt charges. CARM-Pro seamlessly integrates with your bank’s non-primary and core account servicing systems. This allows account managers to have a complete overview of all borrower accounts.

You can create payment plans and loans by using financing screens. Complete budget analysis and scoring speed up the loan decision. Our workflow system allows you to reach debtors online, by email, mail, or text message. It also promotes efficient workflow between staff and debtors. You can move, rename, and hide fields from your screen for a completely customized experience. CollectPlus Debt Collection Software provides the essential software that every debt collection agency requires to run efficiently. Our software is often used by companies that need to collect and manage a debt portfolio of loans they have accumulated over the course of their business (called first-party collection). Our debt collection software has one of the most popular features: the ability to track and generate recurring payments plans.

You can empower your debt management business by providing a flexible and efficient solution that puts you in complete control. Our debt collection solutions are flexible, effective, and tailored to meet your needs. They can also be combined with our lending platform to provide complete credit management. Our services are focused on providing excellent customer service for debtors and increasing cash flow for businesses. Tietoevry Suite Nova is an open framework that automates debt collection. It will save you both time and money. Nova is a modular, flexible and adaptable solution that can be adapted to your business's needs, regardless of industry or geography. Together, we can create your future business success.

Software that ensures compliance in all respects is a good choice. Flexibility is key to enforcing policies and procedures. eCollections Interactive™, a tool that enables employees to be trained and certified, is available. You can recover debt and liquidate portfolios at rates your competitors cannot match. Every challenge is a win. Over time, refine strategies. Tune performance with business intelligence. Automate everything. Integrate everything. You can quickly customize the software at a fraction on the cost. You can easily extend your software to help your entire company. You can quickly customize your tools. eCollections™, which is available as Software as a Service (SaaS), a standalone solution, or in a hybrid arrangement in which you buy the software and we host the software in our cloud, is the most flexible enterprise collection management system on the market. You can choose from one model and then easily switch to another depending on your changing needs. eCollections™, is software exactly the way you want.

BFrame doesn't require an IT staff or an office. To collect, you only need a portfolio. We can get you up and collecting in days from anywhere. BFrame is an automated engine that can serve as your system-of-record and automate your agency placement strategies. We can help you if your current software is outdated and the switching costs are prohibitive. Our staff and conversion tools can make complicated transitions simple and affordable. Turbulent times bring opportunities. The pandemic exposed the weaknesses of the traditional model that saw human agents working traditional hours in call centres using private networks. Agents can work from anywhere and are supported by self-service technology that collects 24/7. Agencies that continue to follow the old model will struggle to compete. Mobile-friendly self service platform that consumers can access 24x7 via their smartphones, laptops, and computers.

Collections CRM is a complete debt recovery system that includes debtor analysis and court management. This allows for faster turnaround of all debtor cases. Our powerful court management area will help you manage your debtor hearings, from pre-trial to settlement details. Individual contract management for B2B or B2C customers. Financial and resource forecasting. Securely store correspondence from creditors, clients, and courts in secure, linked data folders. Intelligent workflows and task management allow you to track and monitor each debtor at your own pace using your existing business processes. With integrated prospecting, sales, and support, you can easily view and interact with customers. You can pay for what you need with affordable monthly payments, and grow as your business grows.

We help companies transform their operations, reduce costs, and solve the complexities surrounding debt collection for a better customer experience. Our AI solutions and rich partner network allow our customers to run their operations more efficiently, make better decisions, and gain a competitive advantage. CB2AI™, (Consumer Behavior Artificial Algorithm), is capable of identifying deep Consumer Behavior powered KYDCB™. Tracker (Know Your Delinquent Consumer Behavior) allows for consistent customer treatment and risk mitigation, thereby reducing compliance risk. Dasceq allows you to overcome legacy systems and use data-driven software to predict payment payments faster and more efficiently. It allows your team to easily adhere to the regulatory framework, ensuring that every customer is treated fairly and individually. The algorithm of Dasceq can be retrained regularly, improving its accuracy in dynamic situations as more information is available. This results in a better customer experience.

Our clients can get the best collection software on the market. We use machine learning to maximize collections, minimize costs, optimize customer relationships, and offer the best collections software. Trusted by top lenders and agencies for over 14 years, the only digital-native, full-suite, omnichannel collections software on the market. Our cloud-based platform is secure, compliant and easy to use. It delivers the right message, in a right medium, to the right borrower quickly and cheaply, maximising collections and customer experience. Our strategy engine integrates powerful workflow capabilities and decision tree capabilities into one platform. This allows you to create unique customer experiences that improve collections. Our award-winning technology learns from experience to provide a seamless and efficient end-to-end experience for customers and agents, maximizing dollars collected.

You can immediately start making more outbound calls in a shorter time. Take back control of your team's productivity. Eliminate downtime & double your connection rate. It is possible to save the layout once you have configured imports. This reduces time and effort spent on repetitive tasks. You can reach your contacts in your own way with optional add-ons like dynamic caller ID and custom messaging. The process of setting up Arbeit Dialer is quick and easy. There is virtually no downtime after the setup. You can listen in on recorded or live calls to help in coaching and developing agents, as well as monitoring compliance. All this while increasing revenue by up to 60%. Working with Arbeit Dialer is easy and almost risk-free thanks to our in-house support team. You don't have to worry about long-term commitments or downtime. We will set everything up for your at no additional cost.

When your customer-facing teams work from different systems with siloed data, vital business processes like credit decisioning and customer onboarding can become unnecessarily complex and slow. BusinessConnect is built on the Force.com platform and helps to simplify, streamline, and accelerate collections and credit administration processes by automating routine manual decisions and centralizing many operations involved with account acquisition, account management, and recovery processes under one interactive cloud-based platform.

Webio are specialists at conversational AI for customer engagement. Webio takes the hassle out of connecting with customers. Our conversational AI acts as the 'central intelligence center' and manages all elements of customer conversations. Customers can connect in their channels at-will and connect with live agents without losing context. It doesn't matter if customers stick to one channel or switch channels during the conversation. Webio can handle everything. Webio is intuitive. Our conversational AI platform uses machine learning, natural language understanding, and AI to identify customer intents and drive successful outcomes. Webio AI chatbots automate low-value interactions, allowing live agents to focus on high-value conversations and increasing productivity. It's loved by customers, agents, and the business.

Receve is a fully customizable All-in-One Recovery & Collection Platform that can be customized to meet the needs and requirements of enterprise clients. It is easy to integrate in just a few weeks. Our enterprise collections software reduces losses due to past-due accounts. We understand how important it is for past-due accounts to be recovered as quickly as possible. We get our clients up to speed in weeks, not months. In the first two weeks of a digital collection campaign, our clients have seen an average of 30% more funds being collected. Analyse your customer journey to uncover actionable insights that will help you improve your collections process. You can track metrics such as open rates and click-through rates to help you identify the drivers and hurdles that hinder high-performance in your collection process.

ENCredible is a Digital Collection-as-a-Service (DCaaS) platform that enables Banks and Financial institutions to reduce the time it takes to analyze the consumer's ability and intention to pay and then devise and implement the optimal treatment plan. It also uses machine learning and artificial Intelligence (ML and AI), to establish successful contact methods using online channels. This makes it truly agile and scalable. Machine learning and artificial intelligence allow for the automatic improvement of treatment strategies. ENCredible offers a complete digital collection service, allowing you to contact the consumer digitally through different communication channels and enabling immediate payment collection. ENCredible offers ready integrations with payment gateway vendors, data aggregators, and digital communication channels. ENCredible DCaaS helps financial institutions (FI) transition to an intelligent debt collection process.

Credgenics, a SaaS-based platform that serves 75+ lenders, offers innovative digital-first, AI/ML data-driven capabilities such as multi-channel communications, digital collections, calling, predictive dialers and litigation management. It also provides digital payments, field collections, dashboard, analytics, and digital payments. Credgenics has USD$2 billion NPA stage retail loan book values and USD$6 billion delinquent stage retail loans book values. It manages 22,000,000 retail loans and sends 50,000,000 digital communications each month. Our go-to platform for digital resolution and recovery results in: 20% Increase in Resolution Rates 80% Recovery on Delinquent Accounts 25% Increase in Collections 60% Improvement in Legal Process Efficiency 40% Increase in Productivity of Field Agents Collect 40% Lower 30% Reduced Time to Collect 5x Return on Investment

Delinkure is a comprehensive solution for managing delinquencies developed by Speridian Technologies. It helps organizations manage and minimize delinquencies in a variety of industries. Delinkure is a robust, intuitive platform that streamlines delinquency processes in any sector that deals with customer payments. Delinkure provides a range of features and functionalities to address the complexity associated with delinquency. Intelligent automation is one of its core features, which allows organizations to automate repetitive workflows and tasks, saving time and resources. This automation allows businesses to manage large volumes of delinquencies while maintaining accuracy and consistency.

PaymentPlan makes it simple and easy to offer flexible payment plans to customers or "pay in installments". Automated nudges, messages and reminders eliminate admin and reduce customer support workloads. The seamless integration eliminates the need for technical knowledge or coding. Stripe is easy to integrate and takes only minutes to get started. There are no subscription fees, set-up costs or fees to the client. PaymentPlan gives you control over your business. You can choose the payment holiday options, the minimum amount, and the term length. QR codes allow you to instantly create a link which works across all social media platforms, emails or physical letters. You can use the system not only to offer payment plans to new customers but also to encourage overdue invoices into payment. Allowing smaller invoices to collected in an efficient manner will lead to a 38% rise in repayments. This will eliminate the need to send customers to outdated debt collection methods.

ADS developed AdvantEdgeTM software platform. It is extremely robust and can be used in functions such as a CRM tool, organizing government records, a fully functioning debt buying program, and the most comprehensive accounts receivable software. ADS molds AdvantEdgeTM to specific business models, so companies don't need to change their business model in order to switch to our software. The software comes with thousands of hours of functionality, and is not charged per module. AdvantEdgeTM can be accessed in a cloud-based environment, but it can also easily be self-hosted by companies with a SQL server. AdvantEdge Collection Software was developed by Accelerated Data Systems®. AdvantEdge is the best software for the debt industry. AdvantEdge can help you increase your bottom line, whether you are a first-party creditor or a collection agency.

ClientAccessWeb, Applied Innovation’s flagship software solution, gives your agency the tools it needs to manage time and expenses. Automate your workflow between clients and agencies to streamline your business. Our private cloud allows you to communicate securely with clients via secure messaging. You can also receive new account placements using customizable templates or bulk upload. Interactive account inquiry screens for your clients and on-demand reporting tools are available. Your clients can manage their accounts themselves. There are both default and custom reporting options. You can create custom reports that are tailored to the needs of your clients and which they can run immediately. You can instantly convert data rich reports to statistical reporting. To access the specific data, drill down on a statistic. Reporting is quick, flexible, and easier than pulling data out of your collection software. No matter what your client's requirements are, you can create and save a Report for later use. Save time. Save time for your clients.