Best Customer Service Software for Lightspeed Retail

Hubtiger is a cloud-based solution that helps bike shops improve their customer service and reduce workshop idle time through a fully digital experience from repair bookings all the way through to quote approvals. Once a quote has been approved, simply push the quote through to your existing POS for easy and quick payments. Hubtiger integrates with most online POS systems, such as Lightspeed, Vend, Xero and more! Hubtiger is currently being used by bike shops globally and is available in multiple languages. Enjoy a free trial or sign up for a month-to-month package that suits your shop. Hubtiger also has a free mobile app for cyclists designed to simplify bike maintenance. Cyclists can track wear-and-tear on each component, book a service at a local bike shop, communicate directly with bike shops to monitor the service progress and make payments - all within the Hubtiger app. The Hubtiger app is available to download for free via the App Store or Google Play.

Smartsupp chat allows you to have a personal conversation and make your customers happy. This chat solution is used by 283,000 websites and webshops across Europe. You can view detailed visitor information in our powerful web dashboard. Chat with customers anywhere you are using our mobile apps for Android and iOS. Use automatic messages to engage customers. Get detailed statistics to measure your customer service quality. Visitor recording gives you a better understanding about customer behavior. Your customers are currently browsing your website. Register for a free account at www.smartsupp.com to start chatting with your customers today. Key features Chat box customizable Customer satisfaction rating Automated messages Mobile apps Shortcuts (canned answers) Detailled statistics Integrations with ecommerce platforms Recording of visitors (session replay).

We believe that your company's greatest asset is its people. Our goal is to help you connect with customers. Our pricing and feature set can be adapted to meet the needs of any business. There is a solution for every business, from single-location shops to multinational retailers. Answer customers' questions, provide advice and assist them in making purchases online or in person. Book an appointment with a beauty specialist who can answer any questions you may have about a product. To learn more about the fit and feel of each item in the collection, book an appointment with a stylist. An interior designer can help you select the right furniture for your space. Consultation appointments increase the average shopping cart and the conversion rate. Your experts' advice will make it more likely that customers will purchase.

Continuously asking the right questions to the right people at the right times will give you insight into customer journeys, making trends, needs, and possible actions visible. From product reviews to extensive customer and employee research. This review tool is for companies who want to stand out. You need to protect your company values more carefully by opening doors. It is not always easy to see the obvious. This is especially true in the review market. Feedback Company stands for trust. It is important to never stop asking questions. Asking questions is part of our DNA. Feedback Company is a company that not only knows what questions to ask but also how to listen. Data pushes us in a positive direction. Do you feel a gut feeling? Yes! You can then use the data to gain new insights. We are able to gain deep knowledge in the field by using data analytics, benchmarking, research methods, and our own consultants.

This is where great guest relationships begin. Make sure your guests have a memorable online experience that they will never forget. We are open to your ideas. We value your ability to create. We would love to be a part of your success. The reservation widget allows you to stand out from the crowd with an online reservation experience that matches your restaurant's unique flavor. You can make the most of your day without compromising the flow. The reservation system assigns tables exactly as you would. Formitable stores all your data in one location. You can view your guest spendings, reviews, and diet requirements. You can access your complete guest history in just one click. Prepaid reservations and down payments can help you avoid costly no-shows. You only need to set the amount and a refund period and you can accept all major payment methods such as iDeal and PayPal. You can receive free reservations from Google in real-time using Formitable. You can also synchronize your reservations to your POS system.

All customer ratings for your products and business at a glance. Use your public reviews to show all customer experiences on your website. All customer experiences from your business on hundreds of platforms can be gathered and used to increase traffic and conversion. All customer experiences and reviews can be displayed on one badge. You can choose your preferred badge and customize it according to your ideas. To increase trust in your online presence, collect all reviews from different sites and display them on your site. Your website will get more organic traffic if you show review stars in the Google search. We collect all reviews about your business, from review platforms and sales channels, and combine them into one trust badge. We provide Google with all reviews about your business and allow the presentation of google stars directly within the organic search results.

Our digital operations platform for hospitality operators is a one-stop shop to create unforgettable customer experiences, from the first search through to the last visit. Marqii integrates seamlessly with leading POS and online order systems. Connect Marqii with your source of truth and your menus for each location will automatically update on Google, Yelp and Facebook when you make changes in your POS. You can use our handy calculator to find out how much time your team and you will save by using Marqii. Let us handle your online reviews if you feel like you're never able to keep up. We'll use AI and human intelligence in order to create personalized and brand-consistent responses to your Google, Yelp, or Facebook reviews. Marqii's dashboard allows you to make updates. All your guests will see the same results, no matter where they search. Marqii automates SEO tasks from a simple dashboard. This helps your business to rise to the top.

Kimoby helps you communicate better with your target audiences and increase your business productivity. You can support your customers by answering their questions promptly and exchanging information via text message or multimedia messaging. Automate repetitive communication tasks such as order confirmations and service updates, reminders, approvals requests, and friendly follow ups. All your appointment confirmations, cancellations, rescheduling and rescheduling can be managed in one user-friendly interface. You can increase customer retention and sales by sending detailed inspections or diagnostic videos in a timely, efficient manner. With Kimoby's video feature, you can build trust with your customers as well as improve customer satisfaction. Send personalized feedback requests. You can immediately act on the visual insights you get by analysing comments in real-time.