Best Customer Service Software for Expedia

Retamo makes it easy to monitor, generate, and evaluate online customer ratings for your company. Get the best reputation possible on the Internet. Retamo can help you gain easy and effective benefits from your company's reviews. You can monitor the customer ratings of your company as well as those of your competitors on more than 50 rating portals. Encourage satisfied customers to leave positive ratings on the rating portals that interest them. Your company's online reputation will be strengthened. You will be able to gain more leads and customers. You can easily share positive reviews on social media and embed them on your website in just a few clicks. Use reliable key figures to analyze the performance and development your company and that of your competitors. Keep track of all ratings and save the ratings portals and social media accounts where your company is represented. Ensure that ratings for your company are displayed on different platforms according to a set of criteria.

You don't need to make it difficult or hire more staff to get reviews. Our online reputation management system makes it easy to quickly get them. Log in to your dashboard from any device. Simply enter the name, email, and/or mobile number of your customer to begin the process. Your customer will receive an email, text message, or both, asking them if they would recommend your business. Positive responses are immediately prompted to leave a review. Our system prompts customers to leave a review if they indicate that they would recommend you. This eliminates the need to search for you online to find the right place to leave a review. Our platform allows customers to view your review sites and leave feedback in a matter of seconds.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

We will monitor all reviews and make any necessary changes to your page once you have requested them. The data is exactly as published. No more, no less. You can get clean, accurate data without any noise or trailing HTML. We have watchdogs that monitor data change and partner with major platforms. Content is always delivered promptly and at an unparalleled speed. Our priority is to provide our customers the latest generation of reputation management APIs that increase growth and team productivity. We help our customers to focus on the things that matter most to them, and then let us handle the data. We scan all supported networks to find businesses that match your keywords. All reviews can be obtained quickly by a single call. Rating texts, recommendations and timestamps, authors, authors, replies, edits and translations, images, and many other things are available.