Best Customer Revenue Optimization (CRO) Software in the Middle East

The Comarch Loyalty Marketing Platform is an AI-driven system that provides brands with the tools to achieve a personalized, intelligent approach to increasing customer lifetime value, driving repeat purchases, and fostering long-term loyalty. With a focus on data-driven strategies, predictive analytics, and cutting-edge fraud prevention, this solution is designed to optimize revenue by providing an unparalleled customer experience while ensuring the integrity of your loyalty program. Whether you're looking to personalize offers, predict future customer needs, or protect your revenue from fraud, Comarch offers a comprehensive solution to enhance your brand’s customer engagement and revenue growth.

DemandFarm offers three 100% Salesforce native products to help enterprises unlock the full revenue potential of their key accounts: Account Planner: All-in-one solution to standardize account planning, unearth hidden whitespaces, analyze and plan against competition, centralize account intel, perform in-app and offline QBRs, and keep track of portfolio-level revenue impact indicators. Org Chart: Intuitively visualize complex organizational hierarchies, create context-rich relationship maps including opportunity-specific ones, understand how well and how often you're engaging all key stakeholders and create engagement strategies— all in one place. Opportunity Planner: Implement SPIN, MEDDIC, or any of the other 20+ sales methodologies for your opportunities with a methodology-agnostic planner, score opportunities with precision for better prioritization, create opportunity-specific org charts, and view all information related to an opportunity in one dashboard and assign next steps with confidence. DemandFarm is ISO/IEC 27001:2013 and ISO/IEC 27701:2019 certified as well as SOC2 Type II compliant. Learn more about why 15,000+ users love using DemandFarm to manage their key accounts, visit demandfarm.com

Pipeliner revolutionized CRM through its unique visual interface, no code workflow automation engine, instant dynamic insights, and reporting. No other CRM offers salespeople and sales managers so many ways to display and analyze sales data, as well as intelligent, system-generated insights. Pipeliner's automation engine and ease-of-integration with other systems (such email, ERP, and Marketing) allow for the elimination of many routine and manual tasks that other systems impose on salespeople and managers. Pipeliner CRM is so different than traditional CRM. This is why we have high adoption rates, low Total Cost of Ownership and a rapid Return on Investment. The system is easy to use and learn, and it takes very little business disruption when it's deployed.

Faster, Smarter Growth. Kizen helps companies grow faster and work smarter by leveraging cutting-edge technologies like intelligent automation, digital assistants, big data, and AI. Our next-gen software platform with Zoe, the world’s smartest digital business assistant, supercharges productivity and accelerates profitable growth. Marketing with Zoe - Marketing with Zoe lets teams effectively target their entire addressable markets with hyper-personalization to convert more buyers into loyal customers. Sales with Zoe - Sales with Zoe helps close deals faster by giving every team member useful insights and serving as an intelligent personal assistant for time-consuming tasks. Experience with Zoe - Experience with Zoe is the best way to manage all your interactions in one place, gain insights into client experiences, and pinpoint areas for improvement to maximize customer value. Insights with Zoe - Insights with Zoe (Beta) delivers actionable, decision-grade insights through dashboards, reports, and alerts. Data with Zoe - Data with Zoe is the smartest place to store all your most important data, allowing even the most complex businesses to deploy an intelligent, unified data platform in days.

Clari Copilot (previously Wingman) transforms your revenue team by enabling them to win every revenue-critical situation. Clari Copilot’s conversation intelligence platform gives reps and managers everything they need to compete fiercely and spot revenue leaks. They can also close deals faster. Clari Copilot and Clari together give you everything you need to manage revenue on a single platform. Clari Copilot stores your conversation data right where your sales team is working, Clari. Clari Copilot is used by top sales teams from Chargebee, Oktopost and Properly Homes to manage their revenue.

Easily and quickly design and manage any customer journey. The most widely used Customer OS provides everything you need to help your customers succeed. You can choose your customer journey or create your own. You can use our best practices templates to help you create your journey or initiative. Why not start from scratch? Securely connect all customer data to create a single view of your customer. Easy to manage and maintain. All your data is in one place. It's easier than ever to design, manage, and measure your best customer engagements. Automate workflows throughout your entire company. Hyper-personalized communications for each individual user can boost your digital engagement. Flexible and adaptable. It has everything you need to get started, tune, and grow.

With truly actionable insights, you can unleash the potential of your sales engine and marketer with real-world results that will accelerate pipeline generation and improve the outcome of in-quarter deals. People.ai combines all revenue activity data and enriches each account and opportunity with next generation insights that increase high-quality pipeline generation, and improve the execution and execution of every deal. Keep your team connected to every aspect of account engagement to ensure that everyone knows who is engaged and where there are opportunities to expand the pipeline. You can understand the impact of each person and activity on the progress of a deal and make actionable recommendations to improve your rep performance. Our data platform uses patented AI technology to break down data silos, and connect the dots between seller performance and buyer engagement - providing insights that will make your entire Revenue Engine more intelligent.

Today's consumers have become accustomed to making evaluations independently, embracing flexibility and self-service even for their most significant purchases. The complexity of the buying journey is immense, characterized by an abundance of options to consider, numerous stakeholders to align with, and various challenges to overcome. The typical sales process often fails to reflect the actual buyer's journey, as customers are not seeking to be vetted; instead, they are focused on finding solutions to their challenges. Collaborating with prospects and clients is essential to avoid lost opportunities, delays during onboarding, and unmet revenue targets. To address these challenges, it's crucial to establish a consistent sales and success framework that fosters collaboration with customers. By implementing effective strategies, templates, and methods employed by countless successful startups, businesses can enhance their sales approach. Engaging with specialized sales professionals can also help tailor these strategies to specific needs. Ultimately, fostering a culture of shared responsibility and clear communication regarding next steps, important milestones, timelines, and overarching business goals can significantly improve customer engagement and drive success. This collaborative approach not only empowers customers but also enhances the overall efficiency of the sales process.

The platform designed for buyer engagement and enablement plays a crucial role in uniting sales teams with the various buying committees of their customers. Decisions regarding purchases are typically made by a diverse group of individuals from different segments of the organization, and this group is often larger than one might expect. Your ability to comprehend, assist, and glean insights from these stakeholders will greatly influence both your current achievements and future prospects. Are you aware of the specific business challenges and requirements your potential clients are facing? How do you go about gathering and organizing this essential information? The decision-making process for your prospects can be intricate and challenging; what strategies can you implement to support them and mitigate the chances of them opting for inaction? Who exactly constitutes the buying committee? It is vital to understand their roles, reporting structures, and the internal dynamics at play. What factors are significant to these individuals? The collective group responsible for making purchasing decisions typically includes a mix of executive, economic, technical, and user buyers, all of whom have different perspectives and priorities that need to be addressed. By recognizing the importance of these diverse roles, you can better tailor your approach to meet their collective needs.

CustomerSuccessBox, an AI-powered customer satisfaction software for SaaS B2B, is called CustomerSuccessBox. CustomerSuccessBox was founded in response to a need for a solution that could provide 'proactive' customer support. CustomerSuccessBox's vision for artificial intelligence (AI), machine learning (ML) and customer onboarding is to automate customer communication, product usage analysis, and customer onboarding. It hopes to reduce the cost of customer success services and increase the lifetime value of each customer. It also wants to eliminate the need for a full-time CS ops position to calibrate and configure the Customer Success platform. CustomerSuccessBox uses CSI to recommend the next best action for each account, allowing CSMs to be more efficient. CustomerSuccessBox processes millions from over 250,000 end users each week. The patent-pending technology can handle approximately 2,200 events/second.

A living space for complex deals. Mutual action plans that hold prospects accountable and ensure that nothing slips through the cracks. Keep everything in one place. Ensure clients complete the next steps. Clients, stakeholders, as well as team members, are kept accountable by automatic email reminders. Consolidate your entire deal in one place. No more scrolling through endless email threads or spreadsheets. One place for you and the client. Forecast deal outcomes accurately. Get visibility into the status and potential outcomes of your deals without complex reports. Jump in before it's too late. With repeatable playbooks, you can assemble your best reps. Use reusable templates to help everyone perform at their best. Integrate into your existing workflow. Recapped integrates seamlessly with Salesforce, Dropbox and Google Drive.

Staircase AI is a pioneer in Customer Relationship Intelligence. Our platform uses AI to analyze millions upon millions of customer interactions, and turn them into actionable human insight that is impossible to spot with the naked eyes. Staircase AI is used by companies to cut through the noise, improve their NRR and increase their profitability. Staircase AI uncovers deep human signals and uncovers customers’ health, sentiment, journey events and risks. Our cutting-edge technology analyzes all customer interactions, including emails and chats, Slack activity and video calls. It then connects the human signals to produce relationship-based insights like stakeholder changes, positive and negative sentiment trends, problematic subjects, and more. Our human analytics, when combined with existing product analytics provide the missing element to fully understand your customer to grow at scale.

Software to manage customer references and help you win more deals. RO Innovation can help you engage and manage your customer advocates or grow your references. Engage your customer advocates to close more deals. Forget the frantic emails to account mangers and embrace a sustainable reference channel. Are you still tracking references using spreadsheets? Are you unsure of the best advocates for webinars and events? It's time for you to up your game. Nomination portal to allow customer-facing teams and customers to nominate candidates. Gamification is a way to encourage customers to engage through rewards and incentives. Workflows eliminate the need to track and update manually, while system intelligence identifies your top customer advocates for a particular initiative.

Kapta is key account management software. It reduces churn, and drives organic growth. Vendors are the first to leave when times get tough. Vendors are the first to go when things get tough. You need to be more than just a vendor. Kapta has the software to help you get there. Kapta's key account management software is based on a proven process. This allows you to better understand your clients, work quickly and effectively for them, and show value time and again. You will be able to create more accurate forecasts for your customers and for yourself. You can see the structure and culture of your client's company and create detailed profiles for key contacts. Understanding your customer's goals and the factors that can help or hinder them along their journey is key.

The Upland Kapost content operations platform allows revenue teams to speak with one voice throughout each customer journey. Because we know those managing the complexity of end-to-end content--particularly at scale--deserve a platform that's up to the challenge. Upland Kapost Premier Success plans eliminate the need to hire expensive custom services and provide a solid foundation for your business' success. Platinum is our highest-tier plan. It provides your business with the best experience and value.

Aviso boasts over six years of expertise in predictive AI modeling, demonstrating its capabilities with Fortune 500 companies and rapidly growing businesses. With a remarkable accuracy rate surpassing 98%, Aviso’s predictive forecasting offers adaptability for both new and renewal business models, along with extensive customization for enterprises. The platform’s integrated forecasting merges the strengths of human insight and advanced AI algorithms, providing the most refined global roll-up forecasting available, enabling sales representatives, managers, and sales VPs to concentrate on future opportunities and facilitate prompt team actions. Furthermore, Aviso uniquely features the ability to forecast run-rate business, offering clarity into all deals, whether they are included or excluded from forecasts, through its Deal Level Forecasting. This tool allows users to review the judgment trail applied at various managerial levels, including roles, deal amounts, and CRM fields, while also promptly identifying and resolving any discrepancies or disagreements among sales team members regarding the status of deals in relation to forecasts. With its comprehensive features, Aviso empowers sales teams to make informed decisions and enhance their overall effectiveness in driving revenue.

Everything you need to make your customers your greatest growth engine. Gainsight Customer Cloud combines all the technology necessary to make sure your customers adopt your products and reach their goals with your company. You can orchestrate every aspect of the customer journey and deliver great results at scale. To deliver exceptional user experiences, combine deep SaaS product analytics and personalized in-app interactions. To ensure a great customer experience, capture feedback, close the loop with respondents, discover insights, and make it happen. Open platform that acts as a central hub to customer data systems and provides actionable insight to all employees to make better decisions for the customer. Whitespace analysis, cross-sell playbooks and simplified renewals can all help to increase revenue.

Revegy's intelligent planning platform for sales helps sales teams stay aligned and build relationships that will have measurable impact on their most important accounts.

Your Customer Success team can create the best customer experiences possible with powerful analytics, automation, project management, and other tools. Do not compromise on power and ease-of use. Plug-and-play integrations, project templates and project templates will get your team up to speed quickly. Then create custom customer experiences that scale with automation and customization. You must unify customer data across your tech stack to be able to identify trends and use insights to create a world-class customer experience. All your data - CRM, product analytics and support tickets, emails, NPS and revenue data - all in one tab

Brainbase Assist allows companies to manage all licensing, partnership, and sponsorship agreements from end-to-end on a single platform. Track important metrics such as total sales, royalties and rights availability, upcoming events, notifications, and more. - Compare progress between partners, products, categories and territories to identify issues before they become critical. - Create customized dashboards and generate reports that reflect the most important metrics to you - View, upload and track sales reports and royalties performance in one place. - Reduce human error by automating sales and royalty calculations that are based on contract terms.

Sales Acceleration software is a tool that can help you increase sales, drive revenue acquisition, and retain customers. It gives you the tools to "work the account", by improving your systems and your processes. The longer you wait the more opportunities for political parties to form. To have the best chance of closing, you must act quickly. Advanced account planning and opportunity management gives you more control over your deals. You know the next steps, who is involved, and what key activities need to be completed. You can increase sales by closing deals as quickly as possible. You are a sales leader and must maximize revenue production. You must empower your sales teams to create more opportunities, increase win rate, and reduce sales cycles. It's crucial to work with your colleagues on messaging and positioning as stakeholders start responding.

CustomerGauge helps B2B businesses leverage customer feedback and behaviors to align business initiatives and improve account retention. It also helps increase revenue growth through up-sells and cross-sells. CustomerGauge Account Experience™, a platform that allows B2B companies monitor account engagement and collect feedback from key stakeholders. It also allows them to segment real-time results into custom dashboards and map feedback to changes to NPS score and revenue. Users can track engagement through custom and native integrations. This includes how often key stakeholders answer customer survey questions, submit support tickets and open marketing emails. The CustomerGauge Account Expert™ platform also has the ability to set KPI targets to close the feedback loop, identify accounts at high risk of churning and forecast the revenue impact from changes in NPS score. Get a demo today.

All of your customer success information can be gathered in one place, so that your entire company has the information they need. All conversations in one location. Foster relationships with the right people at the right time. With our Gmail integration and Office 365 integration, there's no need to copy-paste or send BCCs. Keep your team informed about the health of each customer and share any updates with them in real-time. Integrate Pulse into your Slack/MSFT Teams to ensure that your leadership team receives all important customer updates in real-time. Your methodology for driving success will ensure consistent customer service. You can increase predictability in your revenue by coordinating all aspects (subscriptions renewals, expansions, etc.). To make more accurate forecasts, you can use customer feedback and health. Notify your team immediately if there are any issues with a customer to avoid any future problems.

Upland Altify specializes in enhancing revenue for businesses by optimizing every interaction with customers, ultimately driving growth. Their approach, known as Customer Revenue Optimization (CRO), empowers sales teams to secure pivotal opportunities, expand revenue within important accounts, and refine sales execution through better alignment within the broader revenue team. Altify’s CRO applications, built seamlessly on the Salesforce platform, are utilized by countless sales professionals, leaders, and executives to enable ongoing customer revenue optimization and sales achievements. The ALTIFY SALES PROCESS MANAGER offers a structured and tested sales framework that enhances sellers' chances of achieving successful outcomes for both parties involved. This tool is tailored to fit specific business needs and is based on effective industry templates, presenting a visual guide to the sales process while providing access to essential content and resources that assist sales personnel in advancing opportunities throughout the sales pipeline. Additionally, by utilizing these tools, organizations can foster a culture of continuous improvement in their sales strategies, leading to increased competitiveness in the market.

Planhat is a Customer Success Platform that makes Customer Success easy. Planhat is beautiful and simple to use. It can help you reduce churn and upsell more, increase user engagement, and maximize the lifetime value your customers. Planhat is designed for everyone, from the CS rep to C-Suite. It offers all the functionality and features that you would expect from a modern Customer Success Platform. The difference is in how easy it is to use and how simple it is to implement.