Best Customer Loyalty Software for Salesforce

TrueLoyal is the only AI-powered loyalty solution designed to unify consumer engagement across complex sales channels. By combining advanced personalization, predictive insights, and omnichannel connectivity, it empowers brands to build meaningful, lasting customer relationships. Its platform supports a wide range of loyalty strategies, including referrals, gamified streaks, communities, receipt scanning, and user-generated content campaigns. With dozens of pre-built integrations and an open API framework, TrueLoyal connects seamlessly with eCommerce stores, point-of-sale systems, CRMs, and marketing platforms. Businesses benefit from expert consulting services to design loyalty programs that maximize ROI and meet industry-specific needs. Real-world results include case studies showing up to 154% increases in repeat revenue, 132% improvements in NPS, and measurable boosts in retention. By combining strategic consultation with scalable AI tools, TrueLoyal eliminates silos and provides a holistic view of the customer journey. The platform is trusted by global consumer brands to drive loyalty, advocacy, and growth in today’s competitive landscape.

As the industry leader in providing digital gift cards on demand, we have four popular reward solutions: REWARD LINK—the fastest, easiest way to send a choice of digital gift cards instantly through email. With Reward Link, your recipients can choose from 100+ popular gift card brands. REWARDS GENIUS—Tango’s free self-serve dashboard. With Rewards Genius, you can order, send, and track digital gift cards in one easy place. REWARDS AS A SERVICE (RAAS®) API—a robust digital gift card API built to power rewards and incentives in your app or platform. INTEGRATIONS—send and automate rewards in the systems you’re already using. Tango can integrate with your CRM, MAS, task automator, and more. Current integrations include Salesforce, Hubspot, Zapier, Qualtrics, and Workato.

Influitive allows customers, developers, partners, employees, and customers to join a community and complete challenges, referrals and product reviews. These challenges can be tailored to individuals or groups. They earn badges, points, and levels that allow them to redeem professional privileges and perks. You can easily visualize and report on all activities and the ROI. This integration also allows you to guide members through your marketing automation platform and CRM.

Xoxoday is a comprehensive rewards, incentives, and loyalty platform trusted by over 5,000 companies around the world, including leading enterprises like Freshworks, Infosys, Capgemini, AT&T, and H&M. It enables businesses to engage, motivate, and retain employees, customers, and partners through flexible reward programs. With over $1B in annual GMV, Xoxoday supports high-volume, enterprise-grade reward distribution. The platform integrates with more than 250 tools such as Microsoft Teams, Slack, Salesforce, HubSpot, and SAP for seamless workflows. Xoxoday is used by HR, sales, marketing, and CX teams to increase engagement, boost conversions, and improve long-term retention. Its global presence spans 12 offices, including headquarters in the U.S., ensuring localized support and compliance. The platform prioritizes security, scalability, and global reach for organizations of all sizes. Xoxoday’s product lineup includes Empuls for employee engagement, Plum for global rewards, and Loyalife for enterprise loyalty programs. Each solution is designed to be flexible and customizable based on business needs. Together, these tools help organizations create impactful and measurable engagement strategies.

Online community platform that can be customized to connect, engage and retain users. Bettermode is an online community software that uses cloud technology to empower the next generation of branded communities. Your users can discuss and connect with each other under your brand. Users can create articles, ask questions, answer them, create polls and upvote, comment, and share many types of content. Use our modular community platform, native widgets, widgets, API to build habit-forming online communities. Bettermode provides unique value to clients through the following key elements. - A fully customizable community platform that allows you to display your community site exactly how you want. - Fully adaptable for your brand guidelines and navigation structure of primary website or product. - Add community experience to the customer journey with embedded widgets - Extensive API store and app store (SEO App, virtual coins App, social Log In and many more). - 20+ Integrations with top third-party apps (includes Zapier).

Our white label, event-based loyalty solution makes it easy to launch or upgrade your digital loyalty program. You can configure the rules for your loyalty program in our reactor engine so that you can instantly react to customer behaviour and get any type of result. Your customers will receive their rewards right to their phones with our white label loyalty mobile app. Have an app or website already? Our SDK solution will allow you to integrate loyalty in your existing system. Customers can redeem rewards codes right from the app. Push notifications allow you to reach your customers directly from the app. Multi-step achievements and challenges can be created to increase engagement. The app can be customized with content such as a menu or table booking. The loyalty app can be completely customized to fit your brand. Our modular API-first technology allows us to provide a complete loyalty solution, or just a powerful engine for loyalty. Get in touch with us today!

Talon.One is an API-first promotion platform that allows businesses to seamlessly manage a variety of promotional activities, including coupons, referrals, discounts, loyalty programs, bundling, wallets, and gift cards, all in one centralized location. This powerful platform simplifies the complexities of running multiple promotions by providing a single interface to manage all aspects of your promotional strategy. By leveraging its fully equipped and easily customizable rule-based engine, brands can engage with their customers across multiple touchpoints, delivering targeted promotion campaigns that feel personalized and relevant. Talon.One enables the creation of automated workflows, allowing businesses to fine-tune and adjust their promotional activities in real-time, from anywhere, without the need for in-house development or maintenance. The platform's flexibility makes it easy for brands to scale their promotional efforts as they grow, while maintaining full control over how they interact with customers and optimize promotional campaigns. Whether you're running a small business or a large enterprise, Talon.One gives you the tools to design, execute, and refine complex promotions effortlessly.

Review collection isn't rocket science. Our job is to help you collect video, photos, and text reviews from customers. These reviews are then displayed on Your Site, Google, and on your Social Media platforms. Most of our clients experience a significant increase in conversions by displaying genuine reviews within a matter of weeks. We launched four new features last year, including SMS collection, video reviews and social proof & influencer. All of these features were free for our clients. Your customers will be able to leave feedback easily with a fully customized and branded email collection. You can offer multiple ways for customers to leave reviews via SMS, Facebook, Live chat, and In-store review collection. Effective, engaging, and well-designed emails result in higher conversion rates. You have the option to brand your customer emails using our WYSIWYG editor or by going into the code to customize it.

MAXMA, a cloud-based customer loyalty software, is best suited to retail and ecommerce businesses. 1. Ready-to-use loyalty software to track and burn customer bonuses in conjunction with your store PoS system 2. Flexible customer segmentation using various combinations of filters 3. All-in-one marketing communication platform (sms/push/e-mail/calls) 4. Built-in mechanism to enable auto-funnels that are based on customer behaviour with communication instruments 5. Referral system that allows loyal customers to become brand advocates 6. All your promotional discounts, coupons, and events can be managed from one platform using multiple filters and rules 7. To achieve extraordinary results with omnichannel effect, combine your retail channel and e-com. 8. A unique QR-code, which can be placed on any surface, is a great way to capture leads in print, press and indoor/outdoor advertising.

Sendoso, a leading platform for sending, allows businesses to engage with customers, prospects, and employees via personalized direct mail and digital gifting. It helps businesses improve their marketing, sales and customer retention strategies through the integration of physical and virtual gifts into their workflows. Sendoso allows companies to automate the sending branded swags, corporate gifts, personalized messages, and egifts while tracking engagement and ROI. The platform integrates into various CRM and marketing automation software, streamlining the gifting process. Sendoso is a platform that empowers businesses by enabling them to build meaningful connections, increase engagement and drive results with thoughtful, personalized outreach.

Voucherify is an API-centric promotion and loyalty management platform for digital teams. It empowers marketers to quickly launch and efficiently manage promotions personalized with customer and session data, including coupons, gift cards, in-cart promotions, giveaways, referral, and loyalty programs. Voucherify offers a marketer-friendly and flexible rules engine to boost your conversion and retention rates without burning the promotion budget. Programmable building blocks help you deliver incentives to any channel, any device, and any e-commerce solution while keeping your data in secure, highly available environments. As of today, Voucherify has earned the trust of over 300 customers (among them Clorox, Pomelo, ABInBev, OVO Energy, SIG Combibloc, DB Schenker, Woowa Brothers, Bellroy, or Bloomberg) and serves millions of consumers through thousands of promo campaigns around the globe.

SuiteCRM is the award-winning Customer Relationship Management software. The application is fully scalable and enterprise-ready to meet any business size. The application can be customized to suit your current and future business processes. The best part is that the application is Open Source and free to all users.

TruCentive offers an innovative approach to globally distribute gift cards, merchandise, and payments to your employees, customers, or partners. Bolster your initiatives in employee engagement, research, marketing, and sales by sending rewards and incentives through email and SMS. Simplify delivery by setting automatic reminders and follow-up messages once rewards have been claimed. Send instantly or pre-schedule for specific events such as trade shows, birthdays, or anniversaries. TruCentive smoothly integrates with your current tools, including Hubspot, Marketo, Salesforce, Survey Monkey, Qualtrics, and more. Our transaction-based pricing model eliminates waste — only pay for claimed incentives. Use our pre-designed templates, or start from scratch. Convey your brand, message, and incentives that inspire your recipients.

The Comarch Loyalty Marketing Platform is an innovative solution created to elevate customer loyalty and engagement through dynamic loyalty programs. Designed for businesses across various sectors, this platform enables organizations to cultivate stronger connections with their customers by leveraging data insights and automation. With the Comarch platform, companies can create targeted campaigns that resonate with individual preferences, fostering increased customer retention and brand allegiance. Key functionalities include marketing automation for efficient campaign management, pre-configured customer journeys that ensure smooth interactions, and advanced personalization tools that cater to unique customer behaviors. Furthermore, the platform uses AI-driven analytics to provide deep insights into customer trends. Additional features, such as fraud detection and customizable rewards systems, empower companies to deliver meaningful incentives that encourage repeat business. With 30 years of expertise in executing the most complex loyalty initiatives, Comarch supports some of the world’s most recognized brands, such as Auchan, BP, Carrefour, Heathrow Airport, JetBlue Airlines, Galeries Lafayette, and True Digital.

99minds offers a comprehensive solution for customer acquisition, retention, and engagement. We offer omnichannel marketing automation platforms for eCommerce and in-store that require Gift Cards processing and management, Loyalty & Reward Programs, Coupons and Referral solutions. 99minds' best feature is its easy-to-use, plug and-play, cost-effective marketing platform. It empowers marketing teams to create personalized promotions and build an omnichannel customer experience. 99minds allows you to make your customers brand advocates. You can create personalized campaigns that excite customers - generate millions in coupons, data-driven discount code, referral programs for shoppers and loyalty programs to persuade patrons to stay.

Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.

Annex Cloud offers enterprise-ready loyalty solutions that meet ever-changing consumer expectations. Loyalty Experience Platform is a combination of best-in-class loyalty program management capabilities and powerful engagement modules. It allows you to seamlessly connect, engage, and grow your customer relations at scale using loyalty SaaS solutions. Engaging experiences can be created to build loyalty and advocate; your brand will always be top of mind. Customers will respond to you in a humane way. You can encourage behaviors, personalize messages, and gamify your interactions. Loyalty Experience Platform allows you to track, ingest, and deliver messages at every touchpoint of your customers' journey. All the components that you need to create memorable customer experiences. We cover everything from social media integrations to SMS, email, and print.

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

Utilize essential metrics and data derived from various domains, such as sales, marketing, accounting, human resources, and project management, to make critical decisions; combine this with stakeholder feedback to comprehend the "what" and "why" behind your business data using AI. By leveraging these insights, your business can implement enhancements effectively. The automated processes for gathering, storing, visualizing, and consolidating vital metrics, data, and feedback through artificial intelligence streamline operations. AI also provides customized action recommendations tailored to your company's needs, enabling data-driven choices that align with your business objectives. With Industrytics, you can continuously gather and integrate data from multiple software applications, such as ERP, CRM, and accounting systems, as well as Excel spreadsheets, while benefiting from automated feedback surveys to further refine your strategies. This holistic approach not only empowers your decision-making processes but also fosters a culture of continuous improvement across your organization.

Forge strong connections with your most significant and valuable clients through loyalty and reward initiatives designed specifically for them. The Oracle CrowdTwist Loyalty and Engagement platform enhances profitability, strengthens customer relationships, and boosts retention rates. By capturing data with each customer interaction, you can create a comprehensive 360-degree profile that enables tailored communication and offerings. Foster customer loyalty by ensuring seamless loyalty experiences across all touchpoints, whether they are physical or digital. Gather actionable insights from customer interactions across various channels and leverage this information to enhance your relationships. Go beyond mere transactions by engaging customers through gamification, gaining insight into their motivations and the reasons behind their purchases. This holistic approach will not only elevate customer satisfaction but also drive long-term loyalty and advocacy for your brand.

Augeo stands at the forefront of engagement, loyalty, and incentive solutions, constantly innovating with cutting-edge technology. The company is dedicated to helping organizations effectively engage and retain their employees, customers, channel partners, and members. Through a variety of offerings, including membership benefits, insurance, employee recognition programs, and both virtual and live events, Augeo enhances engagement and strengthens relationships. With a commitment to crafting innovative experiences, Augeo aims to inspire individuals and cultivate deeper connections across all stakeholders. Their products facilitate engagement through a spectrum of initiatives, from intricate global strategies to simple interpersonal interactions, enriching experiences and influencing outcomes. Explore fresh avenues for uniting employees and members to foster shared experiences and build cohesive communities. By actively listening and sharing industry insights, Augeo provides valuable perspectives that can guide you on your journey toward enhanced engagement and loyalty. Their focus on collaboration ensures that organizations can thrive in a competitive landscape while nurturing meaningful relationships.

We specialize in developing impactful loyalty programs and immersive customer experiences for top brands around the globe. Our Loyalty Cloud platform is designed to enhance your program whether it's online, in-store, or across various channels. This comprehensive loyalty SaaS solution empowers you to create and oversee your loyalty initiatives seamlessly. Whether you are launching a new program or revitalizing an existing one, Loyalty Cloud enables you to reward, engage, and gain insights into your customers like never before. Our customizable services allow you to tailor your options to suit your specific business requirements. Whether you seek a standalone loyalty service or an extensive program, m—wise is ready to assist. It’s imperative to have a loyalty concept that not only meets but surpasses expectations, captivating your customers while aligning with your brand's identity. This is why we begin by thoroughly understanding your objectives and crafting a clear strategy. Subsequently, we guide you toward the ideal concept tailored for your customer demographic and business model. With our support, you can advance with complete assurance that a top-tier loyalty program is on the horizon, ready to elevate your customer engagement.

We assist brands in creating captivating customer experiences that foster enduring loyalty and retention, ranging from digital promotions to comprehensive enterprise loyalty programs. With two decades of expertise, Brandmovers stands as a worldwide leader in crafting and implementing dynamic promotions and loyalty initiatives that strengthen the bonds between brands and their clientele. Our loyalty solutions, grounded in experience and driven by data, enable marketers to engage effectively with high-value consumers, offering tailored and compelling experiences that encourage desired behaviors and enhance customer-brand connections throughout the entire customer journey. Our diverse array of digital promotions, including sweepstakes, contests, and instant wins, effectively boost customer engagement and activation to meet any marketing goal. Additionally, our loyalty management software facilitates business growth through personalized interactions, relevant rewards, and valuable insights into customer behavior, ultimately enhancing the overall marketing strategy and deepening customer relationships.

Our AI-driven platform efficiently organizes and simplifies the growing array of customer experience signals produced through surveys, messages, grievances, social media, digital discussions, and numerous other interactions. By leveraging sophisticated machine learning techniques, our system meticulously tracks and categorizes this data, highlighting critical problems, opportunities, and concerns that customer experience specialists need to keep an eye on. We provide an intuitive technology that significantly minimizes the effort required for sorting and screening, while simultaneously identifying the key elements that most influence customer experience quality and loyalty. Additionally, our driver simulation solution allows you to harness predictive analytics, enabling you to foresee the effects before executing any optimization strategies for the customer journey. This capability empowers you to model the potential outcomes of adjustments on future customer experience metrics and overall satisfaction levels, ensuring a more informed approach to enhancing customer interactions. Ultimately, our solution fosters a proactive strategy in managing customer experiences, leading to improved outcomes and stronger relationships.

Propello offers a robust loyalty platform designed for enterprises, enabling brands to quickly establish fully customizable reward portals without requiring any coding or extensive development efforts, leveraging a vast network of over 1,000 partners worldwide. This API-driven system automates the activation of rewards and various incentives—such as cashback, discounts, digital vouchers, promo codes, e-gifts, prize draws, referrals, tier advancements, and contract extensions—tailored to specific customer behaviors and conditions. The platform's modular features comprise a swift-to-launch rewards portal, AI-enhanced dynamic personalization, effortless program management bolstered by continuous marketing and technical assistance, as well as real-time analytics dashboards that highlight partner effectiveness and essential metrics like activation, retention, churn, NPS, upsells, and revenue implications. Additionally, its seamless integrations, including Zapier, facilitate easy customer data transfer and reward automation across more than 5,000 applications, significantly enhancing operational efficiency. By providing these capabilities, Propello empowers brands to create engaging and effective loyalty programs that drive customer retention and satisfaction.