Best Customer Loyalty Software for Microsoft Dynamics 365

The Comarch Loyalty Marketing Platform empowers brands to elevate customer loyalty by crafting personalized experiences that influence consumer behavior. This comprehensive tool streamlines the creation, management, and execution of loyalty programs. With AI-powered features, businesses can design hyper-personalized offers tailored to specific customer actions across any channel. Brands can reward customers with a range of incentives—monetary, experiential, and emotional—strengthening loyalty and engagement. An extensive rewards catalog, pre-integrated with various e-commerce platforms, ensures a seamless gift experience. By utilizing zero and first-party data, brands can analyze customer insights to refine their strategies and deliver the right messages at optimal times. The platform fosters community-building through tier systems, Member Clubs, and VIP groups, helping brands cultivate lasting loyalty and drive profitability.

MAXMA, a cloud-based customer loyalty software, is best suited to retail and ecommerce businesses. 1. Ready-to-use loyalty software to track and burn customer bonuses in conjunction with your store PoS system 2. Flexible customer segmentation using various combinations of filters 3. All-in-one marketing communication platform (sms/push/e-mail/calls) 4. Built-in mechanism to enable auto-funnels that are based on customer behaviour with communication instruments 5. Referral system that allows loyal customers to become brand advocates 6. All your promotional discounts, coupons, and events can be managed from one platform using multiple filters and rules 7. To achieve extraordinary results with omnichannel effect, combine your retail channel and e-com. 8. A unique QR-code, which can be placed on any surface, is a great way to capture leads in print, press and indoor/outdoor advertising.

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

The company was founded in London by four Hungarian co-founders. After starting off in 2012 with Seedcamp, pivoting with the product in 2015, fundraising, signing one of the largest toy retailers in 4 countries, Antavo quickly reached the point of serving enterprise-level companies from all over the world, including BMW, KFC, La Cage, the Benetton Group, Kathmandu, Jimmy Jazz, PepsiCo, AB InBev, BrewDog, and LuisaViaRoma – contributing 16% growth in revenue for the latter. Amidst the surge of business opportunities, Antavo achieved a 3x YoY run-rate revenue growth rate globally in 2021 and the company is operating now with an international team of 100+. Antavo is constantly producing extensive thought leadership pieces on its loyalty blog, and over time added new formats to the arsenal. For instance, came up with a new-style educational video series about customer loyalty, called Mission: Loyalty. Antavo reinvests 60% of their revenue into their product, and has issued quarterly product releases since 2018.

Gartner has recognized Alterna CX as one of the top 3% CX software vendors worldwide. Our AI-based solution simplifies, simplifies and organizes all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social and online conversations, and other communications. Alterna CX provides an AI-based solution that simplifies, organizes, and streamlines all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social media and digital conversations. Our machine learning technology tracks and organizes the data and alerts customers to potential problems, opportunities, or issues that should be monitored by customer service professionals. Our technology is user-friendly and reduces the amount of screening and sorting work. It also flags the factors that are most important for customer satisfaction and loyalty.