Best Customer Journey Mapping Tools for Amazon Web Services (AWS)

Miro helps you keep your team's minds in sync. Miro is a virtual whiteboard and remote collaboration tool that helps cross-functional teams collaborate more effectively to create great things. Miro isn't a video conferencing tool, and Miro doesn't try to be. Miro's goal is to provide a platform for teams who work most effectively across areas, geographies, timezones to get more out of their ideas when they can't all be in the office together at the same time. It includes over 200 pre-made templates to capture and visualize ideas, collaboration tools like comments, chat screen sharing and video chat and integrations with popular business tools. Miro AI is your team's ultimate boost, empowering you to unleash your creativity and productivity like never before. We are your launchpad to the future, providing the assistance you need to bring your next big idea to life. Let Miro AI help you unlock the full potential of your team's innovation and collaboration capabilities.

Lucidchart is a comprehensive visual collaboration platform that empowers teams to create intelligent, data-driven diagrams for process mapping, team planning, systems architecture, and more. With features like AI-powered diagram generation, real-time collaboration, and data integration, Lucidchart helps users quickly visualize their systems and workflows with ease. Whether you’re building technical diagrams or mapping out complex organizational structures, Lucidchart streamlines the process, saving you time and improving clarity. It integrates with a variety of popular tools such as Jira, Slack, Confluence, and Notion, making it an invaluable tool for enhancing teamwork, driving decisions, and accelerating innovation across your organization.

Scuba enables self-service analytics on a large scale, catering to various roles such as product managers, business unit leaders, chief experience officers, data scientists, business analysts, and IT personnel who will find it incredibly easy to access their data and extract valuable insights. By using Interana, you can delve deeper into understanding customer behavior, system performance, and application usage—essentially anything related to actions over time—transcending traditional dashboards and static reports. This unique analytics platform empowers you and your team to dynamically explore your data in real-time, providing clarity not only on what is happening in your business but also offering explanations for those occurrences. With Scuba, there's no delay in accessing your data; everything is readily available, allowing you to pose questions as fast as they come to mind. Designed with everyday business users in mind, Scuba eliminates the need for coding skills or SQL knowledge, making data exploration accessible to all. Consequently, businesses can make timely, informed decisions based on real-time insights rather than outdated information.