Automated creation of personalized messages and documents, interactive document and email creation, multichannel delivery, and central management of customer communications. KSL Suite is a software solution that optimizes customer communication. It improves the quality and efficiency of publishing operations, manages multichannel delivery of personalized documents, and reduces IT and postal costs. KSL Suite increases customer satisfaction and the relevancy of the information sent. It also improves the efficiency of your company. A library of common components that can be classified in a business tree diagram. Documents that are commercial and contractual, such as HR management documents, customer letters or invoices, statements, and customer letters. Collaborative functions are available for document archiving. These include search, consultation, validation, and tracking of modifications to an existing copy of a paper.