Best Web-Based CRM Software of 2025 - Page 23

VirtlX, a SaaS solution that can be customized to support multi-industry business performance is available to all businesses. VirtlX provides a strong ROI and quantifiable deliverables & insight to help in decision-making towards a people-centric and successful business. A simple approach to employee and customer sentiment, as well as in-house training. Flexible commitment terms and cost-effective subscription model. To be successful in marketing, a company must understand customer engagement, feedback, experience, and loyalty patterns. VirtlX is a time-saving and cost-effective method that allows marketing personnel to gather these data points in real time and present this data in clear graphical formats. It has been proven that revenue growth is correlated with the Net Promoter Score (NPS), or Net Promoter Score (NPS). It is widely used by Fortune 500 companies as well as other organizations.

The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.

Rolldog is a Customer Relationship Management (CRM) and Sales Enablement solution that helps companies manage their business relationships, increase revenue, and boost sales & marketing effectiveness. Rolldog also offers a suite of CRM-related solutions, including a Lead/Opportunity Management module designed to help companies already running a CRM to drastically improve the way they qualify, manage, score and close opportunities. Managing business relationships and interactions through account details, relationships, activities, integrations and documents is part of our foundation. It is Rolldog’s ability to help qualify and manage opportunities from ‘lead to close’ that really sets us apart. Being able to adapt to virtually any sales methodology / process at an executable level enables companies and sales reps to manage pipelines effectively. This means that businesses will be able to accurately forecast opportunities and close more deals! Rolldog offers different CRM-related modules, as well as a Lead and Opportunity Management module that is designed to help businesses improve upon the way they are able to track, qualify, score and close opportunities. All of this can be configured specifically to each business's needs.

Automate the tedious work of business development so that you can concentrate on PWin-enhancing activities. NextStage is your one-stop shop to find market intelligence, task order management and capture as well as proposal workflows. SAM.gov, FPDS and GovWin allow you to search for government contract opportunities. GSA eBuy, GovWin and CIO-SP3 allow you to manage government contract vehicle task orders. In one click, you can add opportunities to your pipeline. Saved searches allow you to be notified about new opportunities. Capture without the use of spreadsheets, slide decks or manual data entry. Keep track of key data points regarding your opportunity. NextStage syncs with Sam.gov and eBuy to provide you with key data points about your opportunity. Shipley-ready pipeline, opportunity management, and more built for your workflow. Effective communication between BD, proposal and executive teams from one place. A timeline of key milestones should be created. Develop revenue projections for GovCon. You can create a custom dashboard to track the metrics that matter.

Pronnel is an agnostic SaaS work management solution. Clients have used Pronnel to build their CRM, Tech Development, Recruitment Pipelines (AGILE), HR Processes and Systems, Logistics, Event Management and Lead Management Systems. They also use it as a tool for ISO Implementation, Audits and CAPI systems. Features include: 1) Kanban Boards Grid Views (Spreadsheet Formats), Activity Tracking. 2) Configurable dashboards and reports 3) Approval and Automation Rule Settings 4) No-Code Custom Process Configurability 5) WhatsApp Integration, Email, Web Forms 6) Configurable Alerts Available as web version, Android and iOS apps.

HaloCRM, an omnichannel customer service solution, is designed for teams that want to improve their efficiency when dealing with customer inquiries. HaloCRM provides a platform that allows teams who interact with customers to manage conversations in any channel. The platform will ingest conversations from Twitter and Facebook, Facebook Messenger and other channels such as SMS, email, chat, phone, and more. This eliminates the possibility of missing inquiries and improves customer satisfaction by opening up more channels of communication. HaloCRM allows you to provide support anywhere. You can keep customers happy by using email, text, voice, chat and more. Big customer service team? Many complex processes? HaloCRM is able to handle all of your complex processes with its powerful workflows that are ready-to-use and drag-and drop configuration. HaloCRM makes it easier to prioritize customers and respond with one unified help desk, complete with built-in customer context to facilitate better conversation tracking.

Chakra Sales CRM is a sales-oriented software tailored for small businesses to organize and streamline their sales process. Easy to set up and use, user-friendly interface to operate, workflow automation to increase efficiency and speed, and no-code configurations to customize in a self-service manner, Chakra offers ease of use, flexibility, and effective workflow automation to boost speed and productivity. Teams can instantly start by plugging in the lead generation sources, connecting their email and calling apps, creating a custom sales pipeline, and setting up reminders and automated tasks. Advanced setups like API or webhook integrations, WhatsApp Connect, calendar sync, Lead nurturing workflows, and automated assignment of leads can be easily configured by teams. With customization in layout, user access, custom reports, and notifications, Chakra gives great flexibility to teams to build a solution to suit their needs. Trusted by over 8000+ users and over 150 organizations across industries, Chakra Sales CRM helps boost revenue by managing sales, marketing, and support operations.

SCRM Champion is a new approach to customer relationship management, bringing together social messaging with operational efficiency. It allows for unlimited logins on multiple social platforms. This eliminates app switching and enables secure mass marketing through customizable intervals. Features such as automated replies, AI translations in more than 100 languages, and quick response presets streamline communications and save time. The ability to tag leads and analyze them improves forecast accuracy for businesses and increases the platform's effectiveness. SCRM Champion provides privacy and security for both management and employees with real-time conversation recording, sensitive word monitoring and data masking.

Telecrm: The CRM Built for Telecalling Teams Telecrm is a simple, powerful CRM designed to make telecalling and sales management easier for teams. With built-in integrations for phone calls, WhatsApp, SMS, and email, it brings all your communication channels into one platform, saving time and boosting efficiency. Why Choose Telecrm? 1. Boost Productivity: Automate repetitive tasks to let your team focus on what matters most—closing deals. 2. Improve Conversion Rates: Automated reminders and timely follow-ups mean more leads turn into customers. 3. Actionable Insights: Get real-time reports to track sales progress and optimize your strategy. Perfect for sales teams in industries like real estate, healthcare, and education, Telecrm is designed to simplify the sales process and help you close more deals faster.

Twozo is a CRM platform designed to support small businesses in managing customer relationships, sales processes, and workflows. With tools for lead tracking, contact management, automation, and detailed reporting, Twozo offers everything a small business needs to improve operations. The platform’s adaptable pipelines and workflow automation help businesses save time by reducing manual tasks, while its analytics provide actionable insights to drive growth. Twozo’s user-friendly interface and flexible features make it ideal for businesses aiming to enhance their customer experience and increase revenue.

At our consulting company, we aim to make IT easy, and Festi is the key to achieving that goal. Festi offers an all-encompassing technology suite that simplifies software development and speeds up time to market. The Festi Framework, central to this toolkit, is designed to reduce development complexity, allowing businesses and developers to create high-quality web applications efficiently. With a strong focus on fast project delivery and an exceptional user experience, Festi helps clients stay competitive by enabling them to deliver value more quickly and effectively.

FlowQi is a versatile business software platform that combines CRM, task management, and project management into a unified, user-friendly system designed to enhance team collaboration and workflow efficiency. By centralizing contact management, communication, task assignment, and project tracking, FlowQi ensures that everyone stays informed and focused on shared goals. Its integrated sales and support tools streamline customer engagement and service processes while maintaining tight connections with CRM and project workflows. The platform automates routine tasks and transforms data into actionable insights, enabling organizations to save time and increase productivity. FlowQi supports a wide variety of organizations, including SMBs, large enterprises, nonprofits, and government agencies. It promotes a culture of seamless collaboration by connecting people, processes, and information on one platform. The system is designed to adapt to fast-paced work environments, helping teams accomplish more with fewer resources. FlowQi ultimately accelerates growth by making work smoother and more efficient across departments.

Expressyon is a customer satisfaction software that enables businesses to measure, analyze, and improve the experiences of their customers. This platform offers an array of tools for gathering insights through surveys, reviews, and direct feedback, enabling companies to better understand their customers' desires and expectations. With its real-time analytics dashboard, Expressyon assists businesses in recognizing satisfaction patterns, identifying areas that require enhancement, and monitoring customer sentiments across multiple engagement points. By delivering an all-encompassing perspective on customer satisfaction, the platform empowers businesses to make strategic decisions that not only improve customer retention but also minimize churn and nurture enduring relationships with their clientele. Ultimately, Expressyon serves as a vital tool for organizations striving to create exceptional customer experiences.

Utilize Promoter Ninja for NPS to distribute Net Promoter Score (NPS) surveys to your clients and gather their feedback efficiently. This platform allows for segmented analysis with a single interaction, simplifying the process of understanding customer insights. Additionally, Promoter Ninja for NPS supports sending surveys in various languages, catering to a diverse customer base. By leveraging these features, businesses can enhance their customer engagement and improve overall satisfaction.

Builder Prime, a customer- and project management software, helps contractors save time, make more money, and land more work. Builder Prime's Customer Relations Management feature allows contractors to manage their leads and all their interactions. Builder Prime allows contractors to track and monitor all their projects from any location and any device using the Project Management feature. Clients can also access Builder prime via the Client Console feature. This allows them to view and pay invoices, submit work requests, and sign contracts electronically.

DealerCenter is the most innovative and trusted Dealer Management System (DMS), available for independent dealers. DealerCenter provides comprehensive inventory management, BHPH portfolio and management, CRM, QuickBooks Accounting integration. NADA, KBB. Manheim MMR. AutoCheck, Carfax. Experian Credit Reports. Equifax credit reports. TransUnion credit reports. Register at DealerCenter.com to create a DealerCenter account.

Results is a service operations and Field Service Management (FSM) solution. Discover our award-winning software that revolutionizes Customer Relationship Management (CRM) by integrating project management and field service operations. A comprehensive tool enriched with essential integrations, Results is a perfect fit for service-based industries and small to medium-sized businesses with recurring client engagements. Results empowers businesses to develop enduring customer relationships, optimize operational processes, and fuel growth. With a client-focused approach, it provides a feature-rich solution tailored for the all-digital, work-from-anywhere landscape, allowing businesses to harness their full potential for success. Results integrates with leading business applications, including global QuickBooks® Desktop and QuickBooks Online versions, as well as Outlook, Gmail, and Zapier.

Smarty, a London-based software company established in 2013 and officially launched in 2016, caters specifically to the needs of entrepreneurs. The innovative Smarty Deadline feature is tailored for bookkeepers and accountants, ensuring that crucial client deadlines like payroll, PAYE payments, and CIS returns are effortlessly tracked. By integrating various functionalities into a single online platform, Smarty not only helps businesses cut costs associated with using multiple software solutions but also simplifies the training process for new employees on different systems. This holistic approach empowers companies to operate more efficiently and focus on their core competencies.

Corecon's cloud-based software suite for engineering and construction firms helps them manage their projects more efficiently. The software allows people with different roles and responsibilities to work together, regardless of whether they are at work or on the jobsite. The software suite includes modules that can be used to estimate, vendor bid management and contract administration. It also allows for time tracking, documentation, documentation, and scheduling. Contracting firms will be able to access project information from anywhere, anytime, and make informed decisions. Corecon's cloud-based technology provides cutting-edge technology that maximizes the profitability of projects and makes all departments more efficient. Corecon includes wizards that automate complex tasks and executive dashboards that analyze project budgets.

VeriShow, developed by HBR Labs, offers a user-friendly agent dashboard paired with a straightforward customer interface, resulting in elevated customer satisfaction among its users. This platform specializes in personal engagement through co-browsing solutions, allowing customer service representatives to effectively communicate with clients in real-time, moving away from the outdated "please hold" method. Additionally, VeriShow easily integrates with popular third-party brands and equips users with essential tools for managing Contacts, Content, Documents, Goals & Quotas, and Leads. It stands out as the premier choice for enhancing visitor interactions on your website and maximizing potential opportunities for conversion. Overall, its comprehensive features and seamless functionality make it an invaluable asset for businesses aiming to improve customer engagement.

Build strong teams and satisfied customers using Helprace. This user-friendly helpdesk software is designed for customer support, providing a seamless set of tools for exceptional service delivery. Among its features are ticketing and email management systems, a customer community platform, options for gathering feedback, and a comprehensive knowledge base with documentation. By utilizing Helprace, businesses can enhance their customer interactions and improve overall satisfaction.

Reviewing your business allows you to see it through the eyes of potential customers. They will show you where your business is losing market share and how it compares to the competition. ReviewTrackers is dedicated to creating simple, useful technology that bridges between the customer and the brand. Our software helps businesses understand their customers better, build trust and uncover the insights that will help them grow their business.

Ricochet360 serves as a comprehensive solution that combines dialer functionality, CRM capabilities, and marketing automation tailored for enterprise-level call centers, as well as sales and customer service teams. By utilizing Ricochet360, teams can expedite the process of contacting leads and securing deals, efficiently oversee all interactions with prospects, manage calls and emails, route inbound phone inquiries, and simplify various marketing and sales activities from a single platform. Additionally, the platform offers extensive customization options, allowing it to align perfectly with a team's unique requirements and financial considerations, enhancing productivity and effectiveness. Ultimately, this versatility makes Ricochet360 a valuable asset for organizations looking to optimize their sales and customer engagement efforts.

Nickelled, a user-onboarding software that makes product tours simple, can turn new users into customers. Businesses of all sizes and types can quickly create code-free walkthroughs that convert and onboard every user with Nickelled. The solution includes an easy-to-use plugin to create guides on any website. Analytics are available to track how users use the guides. Integrations with leading email, live chat, and helpdesk solutions are also available.

Software for enterprise survey in 150 countries. You can conduct insightful surveys and get actionable feedback. Monitor employee experience (EX), customer experience (CX), and engagement. Close the loop using shareable reports, dashboards and alerts. The first step is collecting data. The real value lies within the efficiency of reporting. We provide real-time reporting to help you spot trends sooner and gain deep insight into your organization to improve processes. Once you have completed your report, share it with others. You can create different share links with different filters depending on what you want viewers see based on your operational data, hierarchy, and organization. Integrate with Slack and Zendesk API, CRM, CRM, and more. Unlimited users, works in 49 languages. L'Oreal and Toyota are some of the clients. Allegiance Bank, Sony and the Government of Canada are others.