Best Free CRM Software of 2026 - Page 9

You can easily set up a platform that is intuitive, user-friendly, and cost-effective for your employees. To gauge employee opinion about your company, run an eNPS survey. You can use the data to identify supporters and detractors. Compare engagement scores and user trends to determine if they are in line with the internal benchmarks within your organization. Continuous feedback is collected at regular intervals to obtain authentic data. Use the conversation feature to make appropriate actions. Categorised questions are quick, simple, and engaging, which reduces survey fatigue. Engage heatmaps allow you to take prompt action. Easy customization makes it easy to create, manage, and update employee-friendly survey templates on multiple platforms. Your workforce will love a quick and easy survey experience that takes no more than 5 minutes. Vantage Pulse is a survey tool that can be used by large and small organizations. It allows you to receive feedback that is tailored to your specific departments and teams.

The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.

Dex is a personal CRM designed to help you maintain connections with individuals you might overlook, integrating platforms like LinkedIn, email, calendar, and your contacts to foster deeper relationships. By consolidating LinkedIn and your daily communication tools, Dex enables you to effortlessly stay connected, track your interactions, and visualize your network. The challenge of manually noting who you've met can consume valuable time, and copying information can be tedious. Keeping your contacts updated is often a struggle, but with Dex, you can link to LinkedIn and other platforms in just a few minutes, ensuring that new job titles and changes are automatically synchronized. This means you can devote less time to data entry and concentrate on what truly matters—nurturing your relationships. Instead of wrestling with complex systems like Salesforce, which are ill-suited for personal connections, Dex allows for easy navigation and smooth transitions in your interactions. You’ll receive notifications whenever your contacts update their professional titles, offering the ideal moment to reconnect and strengthen your bonds. Ultimately, Dex transforms the way you manage and engage with your network, making relationship-building more intuitive and effective.

Pronnel is an agnostic SaaS work management solution. Clients have used Pronnel to build their CRM, Tech Development, Recruitment Pipelines (AGILE), HR Processes and Systems, Logistics, Event Management and Lead Management Systems. They also use it as a tool for ISO Implementation, Audits and CAPI systems. Features include: 1) Kanban Boards Grid Views (Spreadsheet Formats), Activity Tracking. 2) Configurable dashboards and reports 3) Approval and Automation Rule Settings 4) No-Code Custom Process Configurability 5) WhatsApp Integration, Email, Web Forms 6) Configurable Alerts Available as web version, Android and iOS apps.

Zoho Thrive, a performance-based platform for marketing, helps you increase sales and customer profitability. Create brand awareness, improve engagement rates, strengthen customer relationships, and reap the rewards of advocates with one central platform. Increase brand awareness among a large audience. Use affiliates who are trusted to increase brand awareness and new customer growth. Keep new customers interested in your brand. Create engagement activities that are tailored to your customers. Find out what your customers are saying about your brand. Use regular feedback from customers to improve your service. Motivate your loyal customers to spread positive word of mouth about your business. This will increase product exposure and help you build credibility with prospective customers.

SCRM Champion is a new approach to customer relationship management, bringing together social messaging with operational efficiency. It allows for unlimited logins on multiple social platforms. This eliminates app switching and enables secure mass marketing through customizable intervals. Features such as automated replies, AI translations in more than 100 languages, and quick response presets streamline communications and save time. The ability to tag leads and analyze them improves forecast accuracy for businesses and increases the platform's effectiveness. SCRM Champion provides privacy and security for both management and employees with real-time conversation recording, sensitive word monitoring and data masking.

telecrm: The CRM Designed for Telecalling Teams telecrm is an easy-to-use, robust CRM built to simplify telecalling and sales operations for growing teams. With seamless integrations for phone calls, WhatsApp, SMS, and email, it centralizes all your communication channels into one place—helping save time and improve overall efficiency. Why Choose telecrm? Increase Efficiency: Automate routine tasks so your team can concentrate on closing more deals. Higher Conversions: Smart reminders and consistent follow-ups help turn more prospects into paying customers. Real-Time Insights: Access detailed reports to monitor performance and refine your sales strategy. Ideal for sales teams across industries such as real estate, healthcare, and education, telecrm streamlines your workflow and helps you close deals more quickly.

Expressyon is a customer satisfaction software that enables businesses to measure, analyze, and improve the experiences of their customers. This platform offers an array of tools for gathering insights through surveys, reviews, and direct feedback, enabling companies to better understand their customers' desires and expectations. With its real-time analytics dashboard, Expressyon assists businesses in recognizing satisfaction patterns, identifying areas that require enhancement, and monitoring customer sentiments across multiple engagement points. By delivering an all-encompassing perspective on customer satisfaction, the platform empowers businesses to make strategic decisions that not only improve customer retention but also minimize churn and nurture enduring relationships with their clientele. Ultimately, Expressyon serves as a vital tool for organizations striving to create exceptional customer experiences.

CrmLeaf is an all-in-one AI CRM platform built for growing businesses that need sales, support, projects, HR, payroll, and operations in one place. The platform helps teams manage leads, contacts, pipelines, tasks, service requests, projects, employees, proposals, invoices, and workflows without relying on multiple disconnected tools. CrmLeaf is designed to fit existing business processes, with support for spreadsheet imports, Gmail, Outlook, IMAP email, legacy CRM migration, and quick setup. Its clean interface and simple workflows help teams start using the system with minimal training. The built-in AI assistant helps users draft emails, summarize meetings, predict lead scores, and support faster decision-making. CrmLeaf also includes automation tools that can capture leads, send welcome emails, assign sales reps, and keep workflows running in the background. Businesses can use the unified dashboard to manage sales, projects, HR, and service activity from one central workspace. The platform offers transparent pricing with features such as unlimited sales pipelines, HR and project management, integrated AI assistance, contacts, storage, and user seats depending on the plan. CrmLeaf helps companies replace expensive modular software with a more connected CRM built for simplicity, scalability, and operational control.

Smarty is a comprehensive business platform designed to help entrepreneurs and small teams automate operations and accelerate growth using AI and integrated tools. It combines powerful AI features with essential business management functions, allowing users to handle lead generation, communication, and bookings from one place. The platform automates repetitive tasks such as follow-ups, messaging, and customer inquiries through voice and text-based AI systems. Smarty also consolidates multiple tools into a single dashboard, including CRM, content creation, scheduling, and marketing features. This eliminates the need to switch between different platforms, improving efficiency and saving valuable time. The platform offers additional capabilities like funnel building, blogging, and SEO tools to support business growth. Users benefit from a dedicated account manager who helps with setup, strategy, and ongoing optimization. Smarty is designed to be user-friendly, making it accessible even for those with limited technical experience. Its dual approach of AI automation and core business tools allows businesses to scale without increasing complexity. By simplifying workflows and reducing manual effort, Smarty helps entrepreneurs focus on closing deals and growing their business. Ultimately, it transforms how small businesses manage operations and customer engagement.

VeriShow, developed by HBR Labs, offers a user-friendly agent dashboard paired with a straightforward customer interface, resulting in elevated customer satisfaction among its users. This platform specializes in personal engagement through co-browsing solutions, allowing customer service representatives to effectively communicate with clients in real-time, moving away from the outdated "please hold" method. Additionally, VeriShow easily integrates with popular third-party brands and equips users with essential tools for managing Contacts, Content, Documents, Goals & Quotas, and Leads. It stands out as the premier choice for enhancing visitor interactions on your website and maximizing potential opportunities for conversion. Overall, its comprehensive features and seamless functionality make it an invaluable asset for businesses aiming to improve customer engagement.

Build strong teams and satisfied customers using Helprace. This user-friendly helpdesk software is designed for customer support, providing a seamless set of tools for exceptional service delivery. Among its features are ticketing and email management systems, a customer community platform, options for gathering feedback, and a comprehensive knowledge base with documentation. By utilizing Helprace, businesses can enhance their customer interactions and improve overall satisfaction.

Software for enterprise survey in 150 countries. You can conduct insightful surveys and get actionable feedback. Monitor employee experience (EX), customer experience (CX), and engagement. Close the loop using shareable reports, dashboards and alerts. The first step is collecting data. The real value lies within the efficiency of reporting. We provide real-time reporting to help you spot trends sooner and gain deep insight into your organization to improve processes. Once you have completed your report, share it with others. You can create different share links with different filters depending on what you want viewers see based on your operational data, hierarchy, and organization. Integrate with Slack and Zendesk API, CRM, CRM, and more. Unlimited users, works in 49 languages. L'Oreal and Toyota are some of the clients. Allegiance Bank, Sony and the Government of Canada are others.

Auric Prospector serves as a comprehensive CRM solution aimed at assisting businesses in connecting their workforce with operational processes. This on-demand customer management platform provides adaptable and inventive features that enable teams to enhance workflows and oversee their contacts, prospects, and clientele effectively. Furthermore, it boasts an extensive array of tools for managing opportunities or leads, delivering customer service and support, overseeing lists, handling contacts, integrating with ERP systems, as well as reporting and analysis capabilities, making it a versatile choice for various business needs. By centralizing these functions, Auric Prospector empowers organizations to streamline their operations more efficiently.

Event Temple is a cloud-based software company that sells and caters to the Hotel and Venue Sales and Catering industries. It offers an integrated, easy-to-use solution at a reasonable price. Our enterprise software is ideal to increase revenue for hotels without meeting rooms. It can also be used to manage entire hotel or venue chains. Event Temple provides properties with a suite sales tools, including lead management, prospecting, contract management, event management, and more. All this in a simple, intuitive platform. Event Temple is the fastest-growing Hospitality Sales CRM and Event Management Software in the industry, with thousands of users across more than 25 countries.

LetsBuild supports construction from beginning to end. Clear communication and clear processes enable site teams to collaborate effectively. Site and office can seamlessly share real-time information. LetsBuild is a real-time project management platform that is specifically designed for the construction industry. LetsBuild allows for instant communication between the work site and the office. It offers a simple mobile app that provides overviews, insights, and insight across all construction projects. You can also create one-click reports on all of your projects. You can use your phone, tablet or laptop, as well as a PC. LetsBuild integrates into your existing systems. Import projects from your existing scheduling tools. Excel, Oracle, Procore, and many other.

Pobuca Connect, a cloud-based app, combines multiple business contact lists that are not connected into one unified company directory. It is easy to use from anywhere and can be shared with co-workers and business associates. The Pobuca Bot is your virtual assistant that helps you keep your business contacts current and accessible.

snapADDY provides a suite of AI-driven tools designed to revolutionize how businesses capture and maintain CRM contact data with minimal manual effort. Their flagship products include VisitReport, which digitizes lead capture at trade shows and customer visits, DataQuality, which automates contact updates and eliminates duplicates, and CardScanner, which rapidly scans and converts business cards into CRM-ready data. By leveraging artificial intelligence and supporting a broad range of languages and international formats, snapADDY delivers the highest contact recognition quality on the market. Its flexible, easy-to-integrate software caters to large companies with features like single sign-on and multilingual support, ensuring smooth onboarding and robust data management. Trusted by thousands of clients worldwide, snapADDY's solutions enhance CRM usability and sales productivity by seamlessly syncing with popular CRM platforms such as Salesforce, HubSpot, and Pipedrive.

Atlas CRM provides a smooth connection between your customer information and Atlassian platforms, giving you valuable insights into your clients' preferences and requirements. Its user-friendly interface ensures that you always have the most up-to-date customer data at your fingertips, eliminating the need to switch between different tools for information. This integration allows you to compile Jira issues and Jira Service Desk requests into a unified view of your customers' needs and desires. You can efficiently manage your sales activities and enhance your conversion rates by tracking leads within a customizable sales funnel. The intuitive layout is designed for optimal user experience, ensuring that accessing customer information is quick and easy. Additionally, templates can be tailored to specify the details you want to retain for each company and contact, with a default template featuring commonly used fields to help you get started promptly. This means you can focus on what matters most: building relationships and closing deals effectively.

Google Workspace (G Suite) and Gmail users can create, manage, and share team address books (labels), from anywhere (Gmail or Google Contacts, etc.). . You can define access permissions just like you would with a Google Doc. - View Only Edit Delete permission - Re-share - Transfer of ownership Access contact information shared with you anywhere in your workspace (Gmail/Google Contacts, Calendar/Mobile phones, etc. . When you compose or receive email (such as with a CRM), you can see the senders and recipients information. Email, Phone, Company, Job Title - Notes added on to the contact - Previous interactions with this contact Shared Contacts for Gmail increases productivity for all Gmail users and Google Workspace users. It solves a major problem that Gmail, Google Workspace and G Suite do not address: i.e. The ability to share contacts with other people.

CXONCLOUD, a B2B SaaS, is designed to manage and measure customer satisfaction in just a few clicks. One solution that provides unlimited customer feedback, loyalty, awards and rewards, as well as referral marketing and email automation. It helps businesses deliver a seamless customer experience across all touchpoints. CXONCLOUD improves search and simplifies customer engagement, whether it's feedback or booking. It can automatically recognize customer sentiments and alert any impending negative word of mouth. This all-in-one app automatically measures customers' loyalty and has readymade loyalty campaigns that can be used to engage customers via email and social media. Small businesses can easily get referrals from loyal customers with just a few clicks using the built-in referral marketing campaigns. Loyal customers can be rewarded by QR codes and promo codes, as well as automatic list generation and rewards management modules.

Ask Inline simplifies the complexities involved in gathering feedback by automating the creation of surveys, customer segmentation, and the extraction of meaningful insights. Instead of feeling guilty about the data you overlook, we provide you with actionable insights directly. Our platform enables the automatic collection of feedback from all customers, helping you stay attuned to the evolving sentiments of your clientele over time. Email-based surveys are particularly effective for following up after customer support interactions, purchases, or deliveries. Enhance your service by continuously monitoring the dynamics of your operations. With both classic and embeddable survey options, you can conduct NPS®, CSAT, or tailor-made surveys virtually anywhere. Whether integrated into the final stage of an online checkout or displayed on a kiosk at your upcoming event, Ask Inline facilitates your feedback collection needs. Getting started is quick and easy; your first survey can be launched in just minutes. Installation takes only seconds, or you can simply upload a list of contacts. Additionally, our smart sampling and filtering mechanisms ensure that users are not overwhelmed with too many surveys, maintaining a positive feedback experience. By using Ask Inline, you can gain deeper insights into customer experiences like never before.

Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference

Rethink Workflow is a simple, powerful, secure, and free business process automation tool that allows businesses, NGOs, and enterprises to create forms online and design workflows.

Simla.com is a multi-agent platform that helps you to convert your WhatsApp, Facebook and Instagram conversations with clients into sales and improves your customer service. Simla.com unites in a single window all your accounts in social networks and groups together all the dialogues from multiple channels. You won't lose clients or miss a single message anymore. The platform allows you to automate your work with chats: Launch chatbots, Create automated and instant answers, Automatically distribute dialogs between your sales managers, etc. Analyze your business, control the performance of your employees and build your precise customer database.