Use the comparison tool below to compare the top CRM software for Twilio Flex on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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Salesforce helps sales teams improve their performance and reach their goals. Salesforce is the most widely used CRM in the world. Salesforce gives teams access to tools that enable them to grow their accounts and find new customers. They also allow them to close deals faster and from any location. Salesforce offers many features, including contact management, opportunity management and lead management, email integrations, reports and dashboards as well as sales forecasting, files sync-and-share, and reports and dashboards. You will spend less time looking at spreadsheets and more time managing your business. No software, no hardware, no hassle. In minutes, our simple setup assistant will streamline sales and answer customer questions. Connect data from sales, service, marketing to create seamless, personalized experiences for buyers. You can see a complete customer view, including their account, activity history, connections, and more. You can also pull in social data to get a deeper understanding of your customers.
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Zendesk
Zendesk
$5 per month per user 20 RatingsZendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns. -
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NetSuite
NetSuite
58 RatingsOne integrated business management suite that includes ERP/Financials CRM and ecommerce. It can be used by more than 20,000 customers. It has never been more important to be flexible. You have the control and visibility to make the right decisions now. NetSuite's flexibility allows you to scale up, spin-off, and adopt new business models quickly and easily. Your configurations and customizations are seamlessly migrated with every NetSuite upgrade. Your core business system is now your customer-facing commerce platform. It can be customized to meet customer needs and provides a pixel-perfect experience. The NetSuite user interface offers real-time analytics. The NetSuite user interface lets users know what to do and how they can help the business. Vital business data is available right from the system. -
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Daisee
daisee
$89/month Daisee develops technology to give you deep insight into the behavioural, emotional, and commercial dynamics of your customers. Daisee automatically scores all customer interactions using a digital quality scorecard that is the first of its kind. This automatically identifies quality assurance issues that need human intervention in areas such as compliance, communication, and conduct. Daisee allows you to see beyond words and uncover the emotion deep within your interactions. It reveals what your customers really think, feel, and are saying. Daisee is software that can be easily deployed across any telephony system and can help organisations immediately create business value. Globally Daisee is available in Australia, New Zealand, and the USA. -
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Calabrio Quality Management
Calabrio
You can build relationships, loyalty, and make a tangible impact on the business. Automate recording, reporting, and streamline evaluations so you can spend more time leading and coaching. To motivate and engage agents, create shorter feedback loops. Intelligent analytics can help you focus your attention on the most important things. To deliver consistent, exceptional customer experiences, let the voice of your customer guide you. Tune out the noise to find the insights that you need to achieve your contact center goals, and increase business value. Quality managers must coach and monitor employees, on-site or remotely. This includes regular evaluations and training to ensure positive customer interaction, while also monitoring trends and ensuring compliance. A quality program that is successful will help keep employees happy and customers satisfied. Calabrio Quality Management allows for you to fully understand the agent and customer experience.
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