Best Conversational Commerce Platforms for Telegram

Conversational AI simplified. We automate Customer-Facing Conversations. Simple, Fast, Efficient. The most popular and easy-to-use Conversational AI platform. Integrate across all channels and tools, in any language. In minutes, launch. All bots in your organization can be managed on one platform. This platform is both for technical and non-technical people. No coding required. Plug and play technology. Agent+AI®, hybrid model (real time supervised learning). Omnichannel integration (communication channels & backend systems).

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 major platforms. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and automate customer engagements in 50+ languages.

Sinch Engage allows you to use WhatsApp, Facebook Messenger and Instagram Direct Messaging for business, Apple Messages for Business and Telegram, Viber, and Webchat for marketing, sales and customer service. Our official partnerships with all messaging apps are backed by a platform that is 100% privacy compliant and a global team of experts who are available 24/7.

Mobile communication and payment solutions. Combine messaging channels such as WhatsApp with innovative payments to create Conversational Commerce. We help companies communicate. Our customers use voice, SMS, Voice, and the most popular chat apps, WhatsApp, Apple Business Chat, Google RCS, and WhatsApp. Let the AI bot handle the talking and start a conversation in the channel that your customers prefer. To increase conversions, integrate commerce into the conversation. CM.com is a payment service provider licensed by Apple Pay, Google Pay and WeChat Pay. It offers a variety of options for all channels with Apple Pay and Google Pay as well as Credit Cards and local payments such as Bancontact and Bancontact. CM.com also offers a ticketing platform that helps museums, stadiums and festivals sell and manage any type or ticket. The Customer Data Platform allows you to market on a personal level. Identity and esign solutions ensure authentication in all transactions

Design chatbots, oversee interactions, and work alongside your team to provide an exceptional customer service journey. Streamline and automate customer interactions while ensuring round-the-clock accessibility. You can develop your own chatbot in just five straightforward steps and boost its availability to 24/7. Deploy your chatbot across your top platforms such as your website, Facebook Messenger, WhatsApp, Twitter, and Telegram! Simply input your content, and the advanced AI handles everything else. Consolidate conversations from various channels into a unified dashboard, allowing your chatbot and human agents to collaborate seamlessly. Eliminate the need to toggle between different applications and browser tabs, thereby enhancing overall efficiency. If your chatbot encounters an unfamiliar question, don't worry—the smart handover feature instantly directs the conversation to the right employee or team, guaranteeing that assistance is always available for your customer. The era of anonymous website visitors is now a thing of the past, as engagement becomes more personalized and interactive. By embracing these tools, businesses can foster deeper connections with their clientele and enhance overall satisfaction.

Lead your clients through a personalized purchasing journey, where they can discover their ideal product through a few simple inquiries tailored to their preferences. Access customer information, previous orders, and current inventory all from one convenient dashboard, enabling you to create or modify orders seamlessly. Utilize customer insights to develop data-centric profiles, execute targeted advertising, and suggest innovative products. Gain access to comprehensive sales conversion metrics, automatically generated customer satisfaction reports, and real-time insights into agent performance. Become part of a community of numerous businesses that have integrated MyAlice to simplify the management of customer interactions across various platforms, ultimately enhancing overall service quality. This streamlined approach empowers you to focus more on building relationships and less on administrative tasks.

Alhena AI is an advanced AI-powered platform designed to boost both customer service and sales for eCommerce businesses. It provides an AI-driven shopping assistant that offers personalized recommendations and automates key customer support tasks like returns, tracking, and FAQ responses. The platform integrates easily with popular eCommerce platforms such as Shopify and WooCommerce, and uses AI to analyze customer data and improve the accuracy and effectiveness of responses. Alhena AI helps businesses reduce costs, improve efficiency, and drive conversions while maintaining consistent, human-like interactions across all customer touchpoints.

Tictuk provides a smart online ordering solution via chat, streamlining the process by removing the need for cumbersome downloads and complex sign-ups. With our personalized virtual shopping assistant, customers can complete their orders in less than a minute, making the experience both quick and efficient. Our platform allows for smooth integration, enabling you to start accepting orders from various channels such as Facebook, social media chats, ad campaigns, and your own website right away. We also support POS integration, cater to large chains, and accommodate custom requests. You can effortlessly upload your catalog or menu through our user-friendly interface, allowing for easy management or API integration. Customers can choose to place orders in their preferred manner, and we’re here to assist you at every stage to help generate leads, boost sales, and foster long-term customer relationships. By transforming your catalog into an interactive and tailored shopping experience, you are not only enhancing customer engagement but also effectively driving conversions and lead generation. This innovative approach ensures that your business stays ahead in a competitive market.