Best Conversational AI Platforms for Small Business

Workativ Assistant is a 4-in-1 support automation platform that helps you build generative AI chatbots, create and integrate multi-step app workflows with bots, connect and build your own Chat GPT for your knowledge source, and provide AI-powered live chat support. All Features Chatbot Studio Create & Manage Multiple Bots Pre-built Bot templates Dynamic Bot Notifications Chatbot Approval Management Knowledge AI GPT (Connect Website, SharePoint, PDF, etc) AI-powered Shared Live Chat Inbox App Workflow Builder Multi-Step App Workflows App Workflows Marketplace 100+ App Integrations On-prem App Connector for Bot Bot Training, Testing, Logs, and Advanced Analytics Chat Channel Integration (e.g., Teams, Slack, Website) MFA RBAC

Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Our Single API solution for 30+ messaging channels has enabled businesses to easily integrate 1-way and 2-way messaging on WhatsApp with fall back to SMS connectivity in over 225 countries with multi-channel auto routing option. Additionally, Gupshup Bot platform supports over 36,000 bots and can easily handle WhatsApp FAQ Bots with live agent handoff for various customer support use cases

Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots. It is an open source project, based on the MQTT protocol for the messaging. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents; • Dashboard with real time analytics; • Knowledge base.

Hoory is an innovative AI support assistant designed to enhance customer communication and resolve the challenges associated with customer service. With round-the-clock availability and instant responses, Hoory AI guarantees a seamless user experience, eliminating the typical frustrations of customer service interactions. This state-of-the-art tool enables businesses to establish a superior customer service system, increasing efficiency and reducing costs. Additionally, Hoory AI improves the workflow for support agents by offering a shared inbox feature that ensures smooth communication. By leveraging the capabilities of conversational AI, machine learning, and natural language processing, Hoory AI represents the future of customer service. It automates routine tasks, provides immediate responses, and delivers personalized customer experiences, helping businesses handle inquiries more effectively and efficiently.

DeftGPT, the upgraded AI tool, offers free access with daily limits and paid plans for unlimited use. Available globally, it provides instant browser-based information access. DeftGPT boasts various features to enhance your productivity and creativity. From real-time text generation and AI art creation to document analysis and team management, DeftGPT offers a comprehensive solution. Simplify content creation with interactive AI conversations and access to advanced models like GPT-3.5 and 4. Manage teams efficiently with unlimited members, unified billing, and effortless collaboration. Gain insights from various documents (PDF, txt, etc.) by asking questions directly. Optimize your search experience with DeftGPT's integration, eliminating irrelevant data and providing accurate results. Generate exceptional content with a customized Chrome shortcut, perfect for social media or article revisions. Explore creative possibilities with AI art generation, combining diverse tools like Dall-E 2 and 3. Quickly grasp video content through DeftGPT's YouTube summarization, extracting key points and timestamps in your preferred language. Use DeftGPT seamlessly across platforms like Google Docs, email, and social media (Gmail, Twitter, etc.)

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

Automate your Web Analytics. Canecto is a smart alternative to using a digital agency to do your analytics or hiring one. Learn how your site generates revenue for you and what your best options for improvement are: - Advice about the best site improvement options - Tips and tricks to increase conversions - Base statistic on your site's performance You don't need to spend time learning complicated tools or web analytics. Advice, recommendations, insights, and data A web consultancy report will be provided that will tell you which options you have to increase conversions. This report provides specific advice and data to help you improve your site. This way, you don't need to be an expert in analytics or outsource core business functions. Canecto makes you drive your business in a true data-driven manner.

Finding insights means going deeper into your analysis. Traditional BI means that you lose yourself deeper and deeper within a maze filled with predefined drill paths and nested menus. Veezoo allows you to ask one of the intelligently suggested questions or choose from several. Veezoo is powered by an industry-leading AI data backend that is highly configurable and easy to use. It replaces inefficient drag-and drop analytics with a conversational interface that allows anyone to discover actionable insights in seconds.

Chatbots can be created and managed to automate customer service, marketing, and CX across digital channels such as SMS, Messenger and WhatsApp, Web Widget and Telegram. Twilio integration also allows you to create call deflection IVR chatbots. With our Channel-Specific Design you can create a single bot that will work on all channels. This will allow your company to be accessible 24/7 from anywhere in the world using over 100+ languages. This is ideal for small businesses and global enterprises. You can find them in many industries, including Retail & Ecommerce, HR & Recruitment and Agencies, Hotels & Hospitalities as well as Restaurants, Financial Services, Travel & Airlines and Logistics, Software & Technology, Property Management, among others. Get started quickly for free by looking through our extensive documentation, YouTube tutorials and blogs. You can also contact us at sales@flow.ai with any questions.

Software for customer service. All your communication channels can be consolidated into one powerful email. Work with your team to automate conversations and create amazing customer experiences. All your problems solved in one email. The key to creating amazing experiences is frictionless communication. Unifying all channels, unlocking team collaboration, and creating productive workflows – all in one organized mailbox - will help you power up your work. It's a thing of the past to switch screens and log into multiple inboxes. Trengo combines all your favorite communication channels in one inbox. We have a live chat, voice and email solutions. All communication channels in one email. Trengo makes it easy to assign conversations to the right person or team. You can easily @tag a colleague to leave comments and collaborate on a problem. You can switch to your team chat in one click for 1-on-1 or group communication. Our powerful live chat solution was built to deliver.

You have great products. Your store is ready to go. Your sales should rise, but they don't. These e-commerce problems can frustrate you. Your visitors will shop if you guide them through your sales funnel with a friendly human touch. Use behavior-based, personalized messages to transform these visitors into leads and then buyers. Your customers will return for more with lifetime engagement and remarketing. Helping your customers find the right product for them will increase product page views. Capturing leads throughout the entire shopping process will help you grow your email list faster. Emails that are written and sent by AI can help you recover more abandoned carts. Use personalized coupons that are time-limited to motivate shoppers to do what you want. Reward your customers for shopping with you.

IntelliTicks combines the intelligence of AI and Human to create personalized conversations that convert visitors into qualified leads. IntelliTicks engages users with personalized sales pitches by using proactive triggers that are based on current page, time, location, device, source, referrer, and other factors. IntelliTicks uses interactive engagement to collect lead information during conversations and use it to personalize the conversation - an engaging, non-boring way to capture data. It can interpret the intent of a user’s query and respond accordingly. This will allow you to automate responses to repeated questions your prospects ask. It uses the user's journey to identify HOT leads and connects with your top Sales Reps in real-time. This ensures that your HOT leads are immediately contacted while they are browsing your website and making decisions about your products.

SmatBot is a conversational bot-building platform that doesn't require any coding. It allows you to create chatbots for lead generation, live chat support, interactive landing pages, surveys, feedback, and suggestions for your business. Install SmatBot to automate your visitors' engagement. Your bot can be accessed directly via a link to Engage customers. This will allow you to see a 2x increase in data collection. Install SmatBot on Messenger to automate your audience's engagement. Follow up on queries, send updates and automate WhatsApp business conversations. Integrate and install SmatBot in your mobile app and you will never have to worry about customer support again.

Chat commerce can drive higher engagement and greater convenience. We are the leaders in digital commerce transformation and customer engagement via mobile. We are a global leader in chat commerce for banks and telecommunications companies. This gives global consumer brands the ability to reach more than 90% of the world's population via mobile messaging and chat. With mobile engagement and payments via the top social chat platforms, we help brands remain relevant in a digitally changing world. Our deployments have positive ROI in as little 12 months. Today's customer experience is inconvenient, uninteresting, and provides little value to customers and brands. It is easier to reach customers and transact with them via chat commerce with Clickatell. This will make it easier for you to leave them satisfied after a great experience with your company.

Mobile communication and payment solutions. Combine messaging channels such as WhatsApp with innovative payments to create Conversational Commerce. We help companies communicate. Our customers use voice, SMS, Voice, and the most popular chat apps, WhatsApp, Apple Business Chat, Google RCS, and WhatsApp. Let the AI bot handle the talking and start a conversation in the channel that your customers prefer. To increase conversions, integrate commerce into the conversation. CM.com is a payment service provider licensed by Apple Pay, Google Pay and WeChat Pay. It offers a variety of options for all channels with Apple Pay and Google Pay as well as Credit Cards and local payments such as Bancontact and Bancontact. CM.com also offers a ticketing platform that helps museums, stadiums and festivals sell and manage any type or ticket. The Customer Data Platform allows you to market on a personal level. Identity and esign solutions ensure authentication in all transactions

Leadoo Marketing Technologies is one of the fastest growing MarTech companies in the Nordics. Leadoo was founded in 2018 and has more than 750 clients around the world. They have successfully converted over 6X as many sales leads than ever before. Leadoo, the first and only Lead-Driven marketing platform in the world, offers a simple toolkit that converts passive website visitors into qualified leads. It is interactive and friendly. We help companies generate more leads, convert qualified applicants, and improve customer care with bots and humans. Leadoo was created for one purpose: to deliver results. Leadoo has everything you need to improve your marketing and surpass sales targets. Our mission is to increase sales by creating meaningful interactions between customers and companies.

Xeno is a messaging platform that helps you to attract, convert and keep customers via live response. Xeno allows you to connect your team members with your customers. No matter what language. No matter what channel. It all boils down to attracting new leads and turning them into customers. Customer satisfaction is key.

Using Botmother platform everyone can create own bots without coding. Bots run on Telegram, Facebook Messenger, WhatsApp, Instagram and Viber. Popular purposes of using chatbots: - automation; - marketing and sales; - customer conversation and mailing; - customer support; - games and entertainment; - testing hypotheses and launch startups; - and more.

Pattr helps you to make your customers and audience feel more comfortable so that you can have the meaningful conversations with your team. Solutions include: • Content Moderation - AI powered content moderation • Superfans - Discover your promoters and influencers • Marketing Automation - Engage your audience at scale • Conversational Bots - One-on-one conversations with customers A unified inbox, intelligent Process Automation, and Conversational AI allow you to scale the power of human connection instantly. Although strong campaigns can be driven by large social media components, it takes a lot of effort and investment. The question is, how can you scale real-time conversations to drive brand engagement and user engagement? Customers need to be provided with timely and useful information that leads to the desired outcome, such as educating, capturing leads or triggering sales. Customers will be more engaged with brands if they have the right information at the right moment. This builds trust and helps to build trust.

You can engage users in proactive ways, personalize interactions, automate conversations, and create user journeys using business messaging channels. Empower your team to communicate seamlessly across multiple channels and make a lasting impression. With our no-code builder, you can quickly create conversational AI bots and deploy them in no time. For more complex operations, you can add a custom function or dataset. A simple WhatsApp campaign screen allows you to send WhatsApp notifications like a pro. Our dashboards make it easy to visualize your data. With just one click, you can access all the information you need while keeping up to date with industry trends. Data security is a top priority for us. Your data is protected and secure with data centers based in the US, EU, and SEA.

General information about Joonbot Joonbot allows you to create the conversations you want, whether you are looking to recommend products or run educational quizzes. You can choose your text, colours, and add images, GIFs, and videos. You can create chatbots in minutes by selecting a template that corresponds to each step of your audience's journey. Joonbot makes it easy to create chatbots that are tailored to your brand and your needs. Joonbot makes it easy to create chatbots that meet your needs and increase your conversion rate. Integrations: Airtable, Stripe and Zapier are just a few of the many options available. Multiple formats You can choose from full-page, sidebar or pop-up formats. Drag-and-drop builder: It's almost like creating a flowchart with our visual builder. No programming is required. Personalization: GIFs, images and videos can change the appearance of chatbots.

OneChat is an omnichannel customer service tool. One can integrate it to their website and offer real-time support to their customers. Shared Inbox allows businesses to manage all communication activities from one platform. Interactive Chatbots makes it easy to have smooth conversations with your potential leads. It can be integrated with websites, WhatsApp, Slack and Facebook Messenger, email accounts, API's, and many other services. All this is possible for as low as $27 per month. You can reach us via our chat support portal if you have any questions.

We offer end-to-end chatbot services, including: - Discovery phase (technical investigation) - Project and Account Management Conversational Design (Flow). QA & Testing Services - DevOps Services & Custom development Chatbot Support & Maintenance Rapid Chatbot Development (A chatbot developed in less than two weeks) Chatbots based upon GPT-3, ChatGPT Development Chatbot Migration Services Chatbot Rescue Services - UX & Graphic Design services Chatbot Persona and Personality Creation Our team of Business Analysts and Customer Success Managers, Chatbot Developers, Chatbot Designers, and Chatbot Developers will help you find the right solution for your company at every stage of the chatbot journey. We also offer a Conversational AI platform to our clients. We have more than 80 clients around the globe. We have worked with startups that have raised over 10 million and companies such as Samsung NEXT.

Pi is your AI. It's designed to be smart, supportive, and always there for you. Pi stands for personal intelligence, as it provides infinite knowledge based upon your unique interests. Pi can be your coach, confidante or creative partner. It can also act as a sounding board, assistant, and a sounding board. Pi is there for you, no matter how big, small, or random the task. Pi can explain even the most complex ideas in a straightforward and clear manner. Pi will talk to you in a compassionate and kind way, no matter what you are going through. You're trying to come up with a better phrase, an original party theme, or the perfect gift. Pi will help you to find inspiration and improve your ideas. Pi will help you think through the pros, cons, and find a solution. Pi will help you organize and make clear plans, whether you are changing jobs, trying get healthier or learning a new skills. Pi is here to spice things up, have a good time, explore new interests, or just chat.

Easy-to-use interface for creating your characters' intelligence. Plugins to connect your character assets and your worlds. Convai solves the problem of 'hallucination of information' that occurs with Large Language Models, by adding a character knowledge base. This can help ensure accurate answers to user queries. Your characters will be able to perceive objects and entities within the scene, and can then execute actions based on commands and requests from you or their own motivation. Create AI tutors that can teach any subject in XR with reliable expertise. This is ideal for K12 and Universities. AI guided training in different domains like healthcare, legal, manufacturing and ecommerce.