Best Conversational AI Platforms for Microsoft SharePoint

kama.ai's Designed Emotional Intelligence, kama DEI, truly understands the meaning and human impact behind your client or user's situation or inquiry the way we as people understand each other. Our Natural Language Understanding (NLU) technology, combined with our proprietary knowledge base, and our human value guidance algorithm supports true human-like understanding and inference behind the interactions with users. Our knowledge base content is easily 'programmed' in natural language, rated by human values, that we all understand, creating an ever expanding Virtual Agent that can answer questions for your clients, employees or other stakeholders. Conversation journeys deliver prioritized product and service information, directly the way your product or service experts or client practitioners want to communicate it. No data scientists or programmers are required. kama DEI Agents can 'speak' over our website chat interface, Facebook Messenger, smart speakers, or from within mobile applications. Ultimately, we help you get the right information, to the right people, at the right time, providing any-time client engagement, increasing your marketing ROI and building your brand's loyalty

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

Workativ Assistant is a 4-in-1 support automation platform that helps you build generative AI chatbots, create and integrate multi-step app workflows with bots, connect and build your own Chat GPT for your knowledge source, and provide AI-powered live chat support. All Features Chatbot Studio Create & Manage Multiple Bots Pre-built Bot templates Dynamic Bot Notifications Chatbot Approval Management Knowledge AI GPT (Connect Website, SharePoint, PDF, etc) AI-powered Shared Live Chat Inbox App Workflow Builder Multi-Step App Workflows App Workflows Marketplace 100+ App Integrations On-prem App Connector for Bot Bot Training, Testing, Logs, and Advanced Analytics Chat Channel Integration (e.g., Teams, Slack, Website) MFA RBAC

Rezolve.ai is a GenAI-enabled employee support and engagement solution that integrates with Microsoft Teams, elevates employee experience, unlocks enterprise knowledge, and unleashes digital dexterity for enterprises. Rezolve.ai AITSM elevates employee experience, unlocks hidden enterprise knowledge, and unleashes digital talent, making it an indispensable tool for organizations looking to enhance their IT capabilities and drive innovation. Benefits of Rezolve.ai: • Enhance your service desk efficiency • Elevate your employee satisfaction (ESAT) and wait time • Provide support 24x7 • Eliminate Enterprise Friction • Increase Employee Productivity • Boost your ROI • Unleash digital dexterity • Engage your employees via MS Teams

Amazon Q can provide you with fast, relevant answers for pressing questions, solve issues, generate content and take action using the data and expertise in your company's code, enterprise systems, and information repositories. Amazon Q provides you with immediate, relevant advice and information to help streamline tasks and speed up decision-making. It can also help spark creativity and innovative thinking at work. Amazon Q can be customized to your business using more than 40 connectors. Business users, such as marketers, project managers, program managers, sales representatives, and others, can have tailored conversations, solve issues, generate content, and take actions. Amazon Q knows which systems it can access so that users can ask specific, nuanced queries and receive tailored results with only the information they have been authorized to see.

This software is the most advanced to implement a conversational strategy. Our clients are engaged and convinced. No programming skills required. It is intuitive and easy to use, allowing users to create and manage bots easily. Our software is the result of over a decade of research in artificial intelligence. It allows you to create and manage bots in the most intuitive way possible, thanks to an intuitive interface. Its natural language processing algorithm creates a natural conversation with users. All of our bots comply with GDPR. The chatbot building platform is available as a self-service mode. This allows you to create your chatbot independently, without needing to code! Our intuitive bot management system makes it easy to integrate your bot into your website or mobile app.

In minutes, you can transform data into a bot. You can build, train, and publish a sophisticated bot with FAQ pages, support websites or SharePoint documents. No coding knowledge or experience is required. You can publish a bot in groups or anywhere else without writing a single line code. Pre-built chit chat datasets can be used to give your bot personality. Extract question-answer pairs using semi-structured content such as FAQ pages, support websites and Excel files. SharePoint documents, product manuals, policies, and SharePoint documents all work well. You can easily create multi-turn conversations using QnA Maker portal, or REST APIs. Your bot's usage and feedback can help you improve your ranking model. QnA Maker service can be used as a hosted model. You can choose product tiers based on your size and throughput requirements and feel secure with all components within your Azure compliance boundaries.

KLoBot, a DIY Bot Builder Platform, allows you to quickly create text-based conversational chatbots for your organization using a simple drag+drop skill interface. This will give your bot instant superpowers that can be used across all your favorite channels. Our Mission is to help humans create intuitive, no-code chatbots that provide secure access to organizational intelligence and perform repetitive tasks. Chatbots created with KLoBot are accessible via popular channels such as Slack, Facebook and Microsoft Teams, SharePoint, Twilio and Skype, or you can embed chatbots within your favorite mobile apps to allow users to communicate directly with enterprise systems and smart devices using voice and/or SMS, much like they do with colleagues.

A platform that is easy to use and doesn't require any code. It allows anyone to create their own bots, digital assistants, and automated work tools via communication channels such as Messenger, Microsoft Teams, Workplace, and Workplace from Facebook. You can easily build apps, automate workflows, and integrate processes into communication channels. This platform is trusted, secure, and scalable. Our simple-to-use bot-building platform allows you to create work and productivity tools without having to write a single line of code. Too many companies and organisations have had their work style changed over the years to accommodate rigid and inconsistent business systems. We believe this shouldn't be the case. You should be able build tools that fit your business needs, operational processes, and culture. In a matter of minutes, you can create and launch custom bots and automation tools.

Empowering enterprise teams with the ability to create, manage, and scale engaging chatbots. Chatbots can be used to guide customers and increase sales. Rentokil Initial increased their customer's experience with Bessie, a chatbot that can handle queries, quotes, customer service requests, and other customer service inquiries 24 hours a day. EBM provides the tools and operating model to efficiently manage, monitor, scale, and continuously improve your chatbot program to achieve the best business results. Collaborate with other teams to improve chatbots. To drive user satisfaction and business goals, identify and track high-impact content areas. Supervised learning of misunderstood answers. Omni-channel: Chatbots can be deployed wherever customers are. Our API-first approach allows seamless integrations with your backend platforms to manage your customer chatbot journey.

Our chatbot answers your most common questions and informs your employees 24/7. It also assists your HR professionals and boosts your productivity. Your chatbot, an IT/business expert, reduces support costs and creates an interactive, fun, and personal experience for employees. Your chatbot will accompany your Web visitor on their online journey. It will provide information that will help them make an informed decision and purchase. The avatar is a virtual employee that can express emotions and have a voice. This allows for a more natural and effective interaction. It can also be your brand ambassador and identity. Living Actor combines the best in natural language processing (NLP), voice, and AI in an intuitive platform that you can use in just a few clicks. Our priority is the performance and efficiency your chatbot.

AnswerGPT™ is the generative AI Answer Engine that will revolutionize your customer service team. It will help you to improve CSAT and support costs, while enabling faster resolutions. Transform your domain enterprise expertise into dynamic answers. By surfacing contextualized information, your team can quickly resolve problems, improve response quality and keep your customers satisfied. Deflect common cases automatically, group similar cases and focus your team on high-value items. AptEdge integrates seamlessly with all your apps. AptEdge integrates with all the apps you use, including knowledge bases, ticketing tools, issue tracking tools CRMs, code repositories and collaboration tools. We have everything covered. Give your sales team an edge. Keep your developers focused on writing code. Help your product teams streamline their product optimization. Empower your agents as instant experts. Get full visibility on trending issues and stay ahead of them.

Unifonic is a platform powered by AI that allows for personalized omnichannel engagement. It allows businesses to communicate with customers using a variety of channels, such as SMS, WhatsApp Messenger, push notifications and voice. The platform offers over 100 native integrations, including Salesforce, HubSpot and Shopify. This allows for seamless workflow automation. Unifonic's Flow Studio offers pre-built templates to simplify the implementation of automated processes. These include abandoned cart reminders and chatbot automation. The platform is designed for marketing, IT and operations, with low-code tools and 24/7 AI-powered customer support. Unifonic is a global company with 95% coverage and over 25 billion messages sent. It has more than 5,000 clients.