Best Conversation Intelligence Software in the USA

Attention is your fully integrated, real-time voice assistant for sales. Attention uses state-of the-art AI capabilities to understand your conversations and quickly fills in your CRM fields. Attention provides real-time, actionable intelligence to sales reps while they are on the call. Attention will listen to your conversations and create the most relevant follow-up emails based on what was said. Attention's follow-up emails generate positive responses for +29% of our customers. You can be more effective in your conversations by knowing exactly what you should say.

Humanizing conversational Intelligence in Healthcare. Authenticx analyzes millions conversations to uncover recurring trends, which healthcare organizations can use to make informed and proactive decisions. Your transformational opportunities have been stored and ignored. We'll reveal hidden barriers, motivations, and transformational strategy using customer interaction data. One source of truth Insights from across the healthcare industry Your customers want to be heard. Are you listening? We're not just a software solution. Authenticx listens to, analyzes and activates the voices of customers to share insights which speak to both the head and heart. It's data-backed story telling at scale. You need a partner who understands that healthcare conversations are unique. Our software connects qualitative human emotions to quantitative metrics in order to identify transformational healthcare opportunities.

Kaizan uses conversational intelligence to highlight the health of clients and what will increase revenue. Client-centric teams are the future of relationship building. Kaizan's platform for client intelligence can guide your company in retaining and growing clients. Kaizan uses advanced language modeling and conversation intelligence to extract key tasks and actions that you'll require to enable client success. Kaizan populates your client work streams with summaries of conversations, next steps, risks and opportunities, and other information that helps the team retain and grow clients. Finally, a unbiased view into what's happening in your client portfolio. Stakeholder mapping plays a crucial role in managing client relationships. It helps businesses establish open communication channels and create a collaborative relationship. We share our tips for how to do it efficiently. Increase your revenue with these insights.

A new conversation intelligence platform has arrived. Instantly optimize your revenue organization and extract revenue-accelerating insight from customer conversations. Your sales teams can crush their quotas by quarter using conversation intelligence derived from calls, emails and video meetings. Conversation intelligence from trusted leaders in cloud voice. Accelerate your sales pipeline, automate operations, and improve your sales team. Automate mundane tasks to free up reps to focus on winning. Eliminate tedious tasks and workflows to achieve peak performance. Inform the right people when it is appropriate. Artificial intelligence (AI), highlights critical moments in the buyer journey, so you can identify and fix any pain points.

Listen to their own sales calls as well as those of other top performers. Pitch Patterns allows AI automation to learn more about every call faster. No one has unlimited time to listen every call. Now Pitch Patterns uses AI to automatically find out more in every call. Find out what your agents said to create the best sales pitches and see the emotional and logical patterns which led to a higher level of trust and engagement. You can detect when you and your clients are positive about the words they use to create a better connection. Artificial intelligence emotion tracking detects mirroring emotions, which leads trust to grow. Pitch Patterns detects long monologues, so you can pitch better and shorter next time. Listen to the most important parts in conversations.

Sales spends 6 to 8 hours per week on average on administration. Leexi gives your sales team valuable time back by automatically generating Meeting Summaries and Follow-up emails. Transcribe, analyze and summarize your video conferences and calls. Automate your follow-up email, automate onboarding, and surpass your quotas. Make every interaction count. Leexi's automatic insights will help you become a top seller. It is amazing and impossible before 2023. Record every interaction you have with your prospects, and base your marketing strategies on their expectations. Discover your customers' major objections and issues. Find out what they use most. Understanding how your customers perceive you and how to support their purchasing decisions.

Understand the top areas where your customers are satisfied and dissatisfied at a very fine scale. Discover your customers' frustrations and their suggestions to implement action plans. AlloIntelligence analyzes 100% of the conversations between your agents, your customers and their agents. We refine our understanding models based on state-of-the-art models to match the language of your customers. Discover the underlying causes of barriers to growth and conversion in sales, and take steps to overcome them. Replicate assignments within your team, identifying agent shortcomings and identifying best practices. Understand what your customers feel about your business and what they value.

Call insights with Conversational Analytics is designed to help you grow your dental business. It allows you to identify call trends from your daily front office transactions. Conversational analytics includes call performance reports, feedback and missed opportunity tracking. Peerlogic provides you with the tools you need to improve customer satisfaction and increase appointments. Take advantage of our suite of communication tools that streamlines calls, text messages chats, faxes, etc. Peerlogic cloud phone system will ensure that you never miss an important detail. It can be paired with your favorite dental practice software and VoIP phone systems. Peerlogic allows you to set up personalized, automatic alerts, nurture campaigns and real-time support. Customization allows you to better understand the needs of each patient while increasing scheduled appointments.

The digitally empowered customer of today is present across multiple channels. It is therefore essential for brands to invest into technology and tools that enable them to listen to the "Voice of Customer" (VoC). Traditional contact center solutions tend to be a little bit focused on speech analysis and miss out on important insights from non-voice channels. Gnani's AI enabled ML-driven omnichannel analysis gleans deep insights from different channels and presents them to enable actions for improving the customer experience.

Zoom Revenue Accelerator, a conversation intelligence tool for Zoom Meetings users, is a conversation intelligence software. Zoom Revenue Accelerator provides seller guidance, including highlights and talk-listen ratio. It also includes filler words, call review, which allows you to find the parts of the conversation that the prospect found engaging, as well as next step reminders. Zoom Revenue Accelerator is an intelligence tool that aims to: - Actionable Feedback - Reduces anecdotal comments and identifies improvement areas using post-meeting analyses that include transcription highlights, sentiment and engagement scores. - Accurate Forecasting - Digestible and aggregated insights integrated in a CRM provide context to the sales funnel, highlight deals which need attention, identify pipeline trends. - A better understanding of deals - Displays deals by stage, team, size and opportunity name. Analyzes the number of interactions and customer sentiments.

Tollring's actionable Intelligence will help you transform the customer experience and increase productivity. You'll have the information you need for success with options such as call recording with AI analysis, call analytics, or collaboration analytics. Make decisions that will drive sales and transform the customer experience. Tollring gives you a complete view of all your business communication. This includes call recordings and collaboration data. You can identify trends, measure performance and drive business success on a high-level, and dig deep into the conversations that are important. Unlock opportunities within your communication platform. Our industry-leading solution for call recording ensures that each call is not only recorded and stored securely but also leverages the power AI to provide deep insights and deliver value now and in the future.

Echo AI is a conversation intelligence platform powered by AI that turns every word of what your customers say into actionable insights for driving growth. It analyzes all conversations across all channels at a human-level of depth, giving leaders answers to strategic questions that improve growth and retention. Echo AI is built from the ground-up on generative AI. It supports all major hosted and third-party large language models. New models are constantly added and evaluated to make sure you have access to the most recent advancements. Users can start analyzing conversations without training or use powerful customizations to meet specific needs. The platform's infrastructure generates millions of data points with over 95% accuracy from millions of conversations, and is designed to handle operations at enterprise scale. Echo AI detects subtle intent signals and retention signals in customer data.

Actionable Chatbot & Voice Analysis. Optimize Response Effectiveness. Understanding user behavior. Enhance User Satisfaction, Engagement and Monetization. Increase customer service chatbot response effectiveness. Increase conversions in Commerce Chatbots.

Bonjour is videoconferencing for sales professionals. It has built-in sales intelligence that will help you set the foundations for your sales team's growth. Bonjour is your secret weapon for closing more deals. Objection handling, use case management, feature sets: Create your playbook and share your best practices with your team. With snippets taken from call recordings and transcripts, analyze your team's conversations. Train new team members and onboard new reps with recordings of real-life conversations. No need to manually enter: your CRM will automatically be updated with notes, transcripts and call data. No login, no downloads: Let your future customers connect instantly with you.

Al Powered InteliConvo® Speech Analytics & Automation Platform now allows businesses to process and analyse 100% of recorded customer conversations.

Turn your chat history to actionable insights. Talklab uses natural-language models to analyze and categorize your conversation history based on topics, sentiments, and more. It then delivers insightful reports in a simple and convenient way. AI can help you to better understand your team chat and customer support data.