Best Content Management Systems for ServiceNow

Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more

Over 1,000 organizations worldwide depend on Resolver’s security, risk and compliance software. From healthcare and hospitals to academic institutions, and critical infrastructure organizations including airports, utilities, manufacturers, hospitality, technology, financial services and retail. For security and risk leaders who are looking for a new way to manage incidents and risks, Resolver will help you move from incidents to insights.

Hundreds of companies and millions of employees use Axero’s intranet software to communicate, collaborate, manage tasks and events, organize content, and develop their company culture.

For decades CCMS and content authoring solutions have been lagging behind in the fast-paced world of cloud technology. We’re changing that. Paligo was founded by people with many years of experience in the field of technical documentation. We’re using that experience to build the modern web platform that we would have wanted to use ourselves. Our goal is to make structured authoring more accessible to a wider audience by simplifying and demystifying the process. This is achieved through our intuitive and user-friendly CCMS, which is both powerful and robust, enabling our customers to easily author, manage, translate, and publish multichannel content.

Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems. SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES. SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.

Forms on Fire is a mobile app that allows you to capture and store information on the move. Forms on Fire allows companies to transform the way they do business by replacing paper forms with a mobile app that is easy to use and stores all important documents in one place. The app comes with Microsoft Word and Excel so you can create beautiful reports, drag and drop functionalities, and integrates.

TrueContext, formerly ProntoForms, is used by over 3,500 businesses to enable field teams to capture data, submit it, and analyze it using their smartphones and tablets. The app allows users to dispatch partially-filed form, record the time and location where forms are submitted, capture pictures and sketch, and collect signatures.

Collaborate securely with anyone, from anywhere, using any device. Safeguarding your confidential files in the cloud is paramount, which is why we have implemented sophisticated security measures, smart threat detection, and comprehensive information governance. However, we understand that your requirements extend beyond these essentials. Need strict data privacy? Absolutely. Want data residency? Of course. Concerned about industry compliance? We've got that covered too. Your organization thrives on collaboration among a diverse group of individuals, including teammates, customers, partners, and vendors. Ensure everyone is aligned with a unified platform that facilitates easy collaboration on your most crucial content. Ultimately, you deserve to share files without encountering frustration, all while enjoying the assurance that your data is secure. Engaging in tedious, manual processes can drain hours from your workday. That's why we empower anyone to automate the repetitive workflows essential to your operations, such as HR onboarding and managing contracts and digital assets. As workflows accelerate, you gain more time to focus on what truly matters, enhancing productivity and efficiency across your team. By streamlining these processes, you can foster a more dynamic and responsive work environment.

Creating online forms can be quite challenging, but Wufoo simplifies the process. With our intuitive form designer, you can easily craft contact forms, online surveys, and event invitations to gather the essential data, registrations, and payments you require. Our user-friendly form builder allows for extensive customization and design options tailored to your preferences. You can seamlessly link to our pages, embed forms on your website, or utilize our REST API for integration. As submissions come in, we can notify you via email or text, and you can even establish a real-time report to keep track of responses! Our award-winning form builder provides an exceptional interface, straightforward customization, an array of galleries, templates, and robust reporting features. You can select from over 400 templates, perfectly suited to your needs, and ready for personalization. Additionally, you can create engaging visualizations using your own graphs, charts, and key metrics, while implementing rules to generate dynamic forms that adhere to your specified logic. Within minutes, you can start accepting online payments through a Wufoo-powered form, making the entire process efficient and effective. Experience the ease and versatility that Wufoo brings to online form creation today.

HeadSpin's global cloud of devices enables mobile and web testing on thousands upon thousands of SIM-enabled phones. These devices are located in more than 100 locations across the globe on real WiFi and carrier networks. No simulation or emulation. No SDK is required. The HeadSpin Appliance provides a secure, portable, temperature-controlled enclosure for a wide variety of compatible devices, and allows RF access to the local WiFi or carrier network. You can deploy on-prem, in a cloud or anywhere else. HeadSpin provides the data and AI-powered insights that you need to ensure flawless digital experiences for your customers. This includes code and packet analysis, machine learning, computer vision techniques, and machine learning. To troubleshoot errors, crashes, SDK bloat and system resource issues, you can dive into the client-side performance.

PerfectApps puts the power to create completely customized no-code solutions in your hands. Subject matter experts can build enterprise-ready web apps, web forms and reports in days or weeks instead of months – without coding. Using a visual designer, simply drag & drop pre-coded elements on a canvas to build the entire application. The no-code approach removes coding as a barrier between ideas and solutions. Benefits include: Faster Delivery. Organizations can be more agile and deploy solutions faster to address their mission critical needs. No-code development is 10x faster than traditional methods (Forrester, 2019). Accessibility. Subject matter experts can build their own web apps without coding which frees up overburdened IT resources. The demand for app development will surpass IT's capacity to deliver by 5 times through 2022, according to Gartner. Lower Cost. App development can be distributed across the organization, reducing total operating costs and improving productivity. Organizations have reported reducing development cost by 74% using no-code app builders (Forrester, 2020).

Igloo Digital Workplace. Connect all your apps to create a digital workplace experience. Igloo gives your employees a single place to access the tools they need. It seamlessly integrates with your most valuable business platforms and applications. Igloo is a leader in digital workplace solutions. It helps companies transform their intranets into inspiring digital destinations that increase communication, knowledge sharing, collaboration and culture. All Igloo solutions can be accessed from anywhere, are 100% cloud-based and mobile-enabled. They also integrate with the most important enterprise systems and cloud apps that your business uses. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce.

Nintex Process Platform is used by enterprise organizations all over the world to automate, manage and optimize their business process. Nintex Process Platform features include process mapping, workflow automation and document generation. It also includes mobile apps, process intelligence, forms and forms generation, and forms. All of this is done with a drag and drop designer. Nintex Workflow Cloud, the latest version of Nintex Workflow Cloud, accelerates your organization's journey towards digital transformation. Put The Power of Process™ in the hands of your ops and IT professionals, process analysts, business analysts, power users, and more. Digitize forms, workflows and more. The Nintex Process Platform provides the most comprehensive platform for automation and process management. Nintex makes it easy to automate and optimize business processes.

Blink is a comprehensive employee experience platform designed to keep frontline workers connected and engaged through a single, mobile-first application. It features an intuitive news feed for company-wide updates, secure messaging for real-time communication, and a centralized portal for accessing essential documents, policies, and resources. The platform also includes digital forms to simplify workflows and data collection, along with seamless single sign-on (SSO) integration for easy access to workplace tools. By streamlining communication and enhancing accessibility, Blink empowers organizations to improve workforce collaboration and engagement. Its user-friendly interface ensures that employees stay informed, connected, and productive, no matter where they work.

Interact is a global software company providing intranet software to more than 1.7 million users in over 1000 organizations, including Levi's Domino's and Sony PlayStation. Our enterprise-grade software is combined with our in-house professional services to solve communication and engagement problems. We are focused on building strategic partnerships with our customers. Interact has offices in New York and London, London, Manchester, and operates throughout North America and EMEA.

formsflow.ai is a Low Code Platform to build forms, approval workflows, and automations swiftly. It doesn’t matter how you like to build applications - no code, low-code or pro-code, formsflow.ai supports all of it, letting you switch between different development approaches. This makes formsflow.ai friendly to developers, business technologists and business users alike. You can build form and workflow apps with a combination of AI prompted development via Flow-E the AI assistant, drag and drop elements, and scripting. formsflow.ai features: - SaaS and On-premise options. - Product packages with progressive tiers. - Usage based pricing with no restrictions on user seat count - Multi tenancy - Form Bundling Under-the-hood: - Powerful workflow and decision engines to build nuances and scale into your workflows. - An integrations module that can help you connect natively to 1000s of Apps. - A secure best-in-class identity management system, bring in your own module if required.

Unily is the employee experience platform at the heart of your digital workplace that powers better work for everyone. Key benefits of Unily - Gives every employee a face with rich employee profiles, integrated with Azure Active Directory - Drives engagement with enterprise social networking across desktop and mobile devices - Improved productivity by centralizing access to apps and tools around the digital workplace through a personalizable menu

MadCap Central offers a secure, cloud-based platform designed specifically for authoring, collaboration, workflow, and project management tailored for technical writers and documentation teams. The process of managing content and projects has never been more streamlined. This unique solution enables your team to effortlessly track and oversee tasks, structure workflows, schedule and automate various processes, host and publish content, and enhance your authoring skills through the involvement and assessment of subject matter experts (SMEs). With its secure cloud environment, MadCap Central seamlessly integrates robust on-premises authoring and publishing features. The user-friendly interface is designed to simplify the organization of your content, projects, teams, and users. With a customizable dashboard, users can enhance their working experience for maximum efficiency. Its comprehensive capabilities allow for project uploads, importing from other users, assigning specific users to projects, setting project statuses, and receiving timely notifications about activities, ensuring that your documentation process is not only efficient but also highly collaborative. Furthermore, the integration of these features into a single platform means that teams can work together more effectively, reducing the time spent on administrative tasks.

Discover your go-to software for generating Help, policy, and knowledgebase content, now available on Mac. Begin your journey with a user-friendly authoring experience utilizing HTML5 and CSS3. Develop Microcontent that supports advanced media applications, such as AI-driven chatbot systems and beyond. Seamlessly incorporate contemporary formats like Markdown alongside traditional ones such as Word and HTML5. Enhance your content with engaging multimedia elements. Streamline your review processes with ready-to-use online feedback tools. Effortlessly manage document revisions using top-tier collaboration and source control solutions. Publish a single source across any screen, device, or format you prefer. Experience the delivery of remarkable and interactive content through Frameless Responsive HTML5 output. With Adobe RoboHelp, now also on Mac, you can easily craft and distribute outstanding Help, policy, procedure, and knowledgebase resources. Author Microcontent that drives chatbots, enhances search engine snippets, and much more, ensuring your content remains relevant and useful.

A comprehensive machine translation and multilingual generative AI solution designed for businesses operating on a global scale. Our platform provides an instant, customized, and user-friendly language experience seamlessly integrated into the software systems already utilized by your customers and team members, accommodating more than 650 languages. By utilizing optimal machine translation coupled with source quality enhancement and automated post-editing powered by generative AI, you can reduce translation expenses by as much as 95%. Let us manage your bespoke machine translation engines to ensure efficiency. Enhance the capabilities of your customer support teams with real-time translation for chat interactions and support tickets, enabling assistance for customers around the clock in their preferred language. Expand your self-service options by enabling instant translation of knowledge bases and community forums, specifically designed to meet your unique data requirements. Our language hub efficiently translates documents, support inquiries, and enterprise applications, ensuring that everyone remains informed and included throughout the process. It functions as both a dedicated translation portal and offers seamless integration with platforms such as Atlassian, Microsoft, ServiceNow, Zendesk, among others, to enhance overall productivity and collaboration. With our solution, businesses can truly operate without language barriers, fostering better communication and engagement.

ComAround Knowledge is a KCS-v5 certified knowledge management and self service software that captures and structures knowledge and then shares it throughout the support flow. ComAround Knowledge, a trusted knowledge management specialist and self-service software developer, transforms the way organizations provide support to increase productivity, reduce costs, improve customer satisfaction and increase revenue streams.

Effortlessly implement digital procedures that enhance operational efficiency through a simple drag-and-drop interface. Develop and launch top-tier mobile procedures in mere seconds, enabling the seamless transformation of your traditional paper checklists into digital formats without any coding required. Conduct inspections on any device, even without an internet connection, ensuring flexibility and accessibility. Optimize your workflows by directing users with intelligent logic and timely alerts, while harnessing AI to extract meaningful insights from your data. Quickly generate professional PDF and Excel inspection reports to deliver fast solutions. Integrate your current systems to facilitate real-time data exchange, allowing for dynamic updates. The intuitive drag-and-drop builder allows anyone to create digital procedures in an instant, fostering an environment where everyone is encouraged to drive positive changes. Our "No-Code" approach, as opposed to "Low-Code," ensures that anyone can easily turn problems into profit opportunities. To thrive in today's rapidly evolving landscape, it is essential to empower every individual, from entry-level employees to top executives, to take initiative and lead transformation efforts. This democratization of technology is key to staying competitive in a fast-paced world.

AvePoint is the only provider of complete data management solutions for digital collaboration platforms. Our AOS platform boasts the largest software-as-a-service userbase in the Microsoft 365 ecosystem. AvePoint is trusted by more than 7 million people worldwide to manage and protect their cloud investments. Our SaaS platform offers enterprise-grade support and hyperscale security. We are available in 12 Azure data centers. Our products are available in 4 languages. We offer 24/7 support and have market-leading security credentials like FedRAMP and ISO 27001 in-process. Organizations that leverage Microsoft's comprehensive and integrated product portfolio can get additional value without having to manage multiple vendors. These SaaS products are part of the AOS platform: o Cloud Backup o Cloud Management o Cloud Governance o Cloud Insights o Cloud Records Policies and Insights o MyHub

Beezy serves as the smart workplace solution for Microsoft Office 365, simplifying and making organizational collaboration more pertinent. By enhancing the Microsoft productivity ecosystem, we integrate the digital workplace, allowing users to communicate, share, and work together more effectively, regardless of whether they are operating on-premises, in the cloud, or in a hybrid setup. Major clients like Monster, Bank of England, and ZF are now able to take advantage of a fully functional, modern digital workplace that seamlessly combines Collaboration, Communication, Knowledge, and Processes. Our platform is entirely customizable, enabling clients to create their own unique connectors through our API, which can interface with both the Microsoft suite and external services like SAP, Workday, and Salesforce. Accessible on all devices—desktop, tablet, and mobile—Beezy's user experience prioritizes mobile usability, featuring an advanced mobile application compatible with both iOS and Android devices. This commitment to user-centric design ensures that collaboration remains smooth and efficient, regardless of the device being used.

Korbyt Anywhere, the workplace experience platform, powers the hybrid workplace experience for modern enterprises. Publish once, reach everyone in your workplace with personalized content and data on any screen and anywhere. Smart Signage You can create and configure digital signage content that targets specific audiences, people, roles, or locations. The platform will automatically deliver engaging data, content, and experiences. Space Management With a smart, interactive solution, you can welcome guests and employees back to the office. It manages the safety, display, and reservations of your remote and in-house work environments. Mobile Transform your workplace to be anywhere, anytime. Your workplace can be mobile with access to information and tools from anywhere, thanks to the increasing number of people working remotely. Integrations Korbyt Anywhere is a leader in the industry, offering hundreds of data connectors that simplify access to data and applications.