Best Computer Aided Dispatch Software for Windows of 2025

HorizonGo, a cloud-based, customizable trucking software, gives you remote access to your customers, drivers and equipment at any time. Melton Technologies' HorizonGo software solutions reduce costs and time. They use the cloud, proprietary technology and mobile apps to provide seamless connections between owners/operators and dispatchers, drivers, clients, and drivers. All data generated from load booking to delivery is available in real-time. Digital reporting eliminates the need to enter and retrieve Excel data manually. HorizonGo is at the forefront of cloud-based trucking software.

Your community and officers depend on you from the moment you put on your headset until the time you return home. Your workday is spent bridging the gap between people who need help and those who offer it. You are constantly at the edge of chaos and sanity, so you don’t have time for software problems. You need a tool that was born from the depths and frequent calls of the busiest shifts and baptized with coffee (there is no other holy liquid strong enough to make a dispatcher happy). You need EFORCE®, CAD. EFORCE®, a Computer-Aided Dispatch System, is a lightning fast system that helps agencies focus on the important work and not on running their software. You need an intuitive CAD such as EFORCE® to help you with all the other tasks you have. EFORCE®, CAD was designed by dispatchers and ex-distributors. It has user-friendly features that are focused on the task at hand. You always have the right tools at your disposal! Get a product demo today to see for yourself!

UnicoTaxi offers a flexible and affordable taxi solution through its taxi dispatch system, effectively connecting taxi companies with their discerning clientele. Our comprehensive platform includes a sophisticated taxi management and dispatch software, featuring a user-friendly mobile app for passengers to request rides, a responsive driver application to handle those requests, and a structured admin panel that supervises the entire operation. This integrated approach ensures a seamless experience for both drivers and passengers alike. Additionally, our system is designed to adapt to the evolving needs of the transportation industry.

Infinite Cab, a taxi booking application similar to Uber, has been crafted by talented developers specializing in taxi app solutions. This all-encompassing taxi dispatch software empowers you to establish a robust transportation enterprise through effective taxi app development. Our extensive range of features is designed to help you navigate the challenges and competition of today’s business landscape. We provide exceptional functionalities in our taxi booking and cab management software, ensuring seamless and dependable operations that drive remarkable growth and transform your business into a new realm. The Uber clone app and our taxi dispatch software include a user-friendly mobile application for passengers to conveniently book rides, an efficient driver app for managing passenger requests, and a comprehensive admin panel for overseeing the entire operation, ensuring efficiency and effectiveness in all aspects of the service. Additionally, our platform is continuously updated to incorporate the latest trends and technologies in the transportation industry, keeping your business competitive and relevant.

If you're looking to transform the world as a leading taxi service provider, we aim to revolutionize your operations by enabling you to manage your dispatch processes with incredible efficiency. TaxiMobility is pioneering fresh technological pathways with a unique taxi dispatch system that boasts precise features tailored for all non-emergency medical transportation (NEMT) requirements. Our system is not only convenient and budget-friendly but also designed to cater to the mobility needs of individuals with disabilities, integrating GPS vehicle tracking for seamless and automated monitoring of vehicle locations to ensure safety without sacrificing comfort. Furthermore, our powerful dispatch module is dedicated to fulfilling all mobility needs in the e-hailing sector, presenting unparalleled medical transportation software equipped with effective functionalities that set a new standard in the industry. With TaxiMobility, you gain the tools necessary to enhance your operational capabilities while providing exceptional service to your clients.

In emergency dispatch centers, having access to detailed and precise information can play a critical role in life-or-death situations. With Spillman Flex’s law enforcement dispatch software and CAD mapping tools, you can ensure that the correct units are dispatched to those in need swiftly. This system supports a variety of public safety answering points, jurisdictions, and disciplines, all on a unified platform, while allowing individual agencies to maintain their independence through tailored configurations and reports. You can efficiently dispatch units, log calls, and search for information using your keyboard and mouse, or directly through the CAD command line, which offers prompts to facilitate quick and accurate command entry, ultimately conserving valuable time. Features that are user-friendly, such as right-clicking and drag-and-drop functionalities, are also available to enhance usability. This ease of use ensures that dispatchers can focus on what truly matters—responding to emergencies effectively.

Valor CAD (Computer Aided Dispatch) solutions are utilized globally by military forces, law enforcement agencies, and Public Safety Answering Points (PSAPs) to streamline their call-for-service (CFS) operations, enhance coordination during emergencies, and bolster public safety. Engineered to be user-friendly and customizable, this commercial off-the-shelf (COTS) system features robust command and control functionalities along with comprehensive reporting tools, empowering command staff, communication teams, and first responders with immediate access to both current and historical incident data, thereby facilitating better-informed decision-making. In addition, Valor RMS (Records Management System) is fully integrated with Valor CAD and various other components like BOLO, Evidence, and Warrants within the Valor Incident Management System (Valor IMS), all supported by a unified SQL database. This integration allows Valor RMS to efficiently gather data directly from completed CAD events and automatically populate an officer’s initial incident report, significantly improving the accuracy and efficiency of information sharing across departments. Such seamless data exchange not only enhances operational efficiency but also ensures that critical information is readily available for future reference and analysis.

RIMS CAD streamlines challenging operations with its highly efficient approach, simultaneously offering clear and often automated access to crucial records information. Both line staff and management have immediate access to comprehensive data regarding patrol activities and dispatch processes. With RIMS Computer Aided Dispatch (CAD) and its robust suite of interconnected products, communication professionals can execute various integrated tasks through one advanced system. With a legacy of 36 years in development, RIMS CAD consistently fulfills the rigorous requirements of PSAPs, law enforcement, Fire/EMS personnel, and other public safety workers. Each element of the RIMS System, including our Computer Aided Dispatch, was designed with user-friendliness and ease of learning in mind. In fact, the most effective way to grasp any feature of RIMS is to engage with it directly and use its functionalities. Typically, users can master the foundational aspects of CAD within a few minutes, while our comprehensive training program spans just two days, making it accessible and efficient for all users. This ease of training ensures that professionals can quickly adapt to the system and enhance their operational efficiency.

Our CAD system transcends traditional computer-aided dispatch by incorporating features such as fleet management, shift scheduling, and customizable reporting, while still delivering top-notch dispatch capabilities. It seamlessly connects with Creative ePCR and all prominent ePCR platforms, offering a holistic view of open calls and bus assignments alongside dashboards for scheduled calls, runs categorized by billing status, and data that supports robust quality improvement and quality assurance reporting. By utilizing location-based technology, it efficiently assigns calls to the nearest available ambulance, taking into account both distance and current travel conditions. Users can swiftly input call details, as Creative Dispatch automatically retrieves patient information and verifies real-time insurance eligibility. Accessible on Android, iOS, and Windows devices at any time and from anywhere, it enhances data collection processes, allowing medics to focus on patient assessment, treatment, and safety. Additionally, the intuitive user interface facilitates the rapid documentation of patient assessments, vital signs, and treatment protocols, ensuring that medics can deliver timely and effective care without unnecessary delays. In such a fast-paced environment, ensuring that medics have the right tools at their fingertips can significantly improve patient outcomes.

EnRoute Mobile is a comprehensive mobile CAD (Computer-Aided Dispatch) solution tailored for first responders across law enforcement, fire/EMS, and ambulance services. By providing immediate access to essential incident information, it significantly boosts response times and situational awareness. Notable features include efficient routing with turn-by-turn directions that consider road closures and hazards, real-time mapping of ongoing incidents, and information on nearby units for improved coordination. Responders have access to critical data such as cautionary notes, contact details, ingress and egress routes, and locations of hazardous materials, which aids them in making informed decisions on the ground. The system facilitates real-time communication not only with dispatch but also among various units, and it supports license scanning for quick data access. With continuous updates regarding incidents, the status of responders, and important notes, EnRoute Mobile fosters effective communication and enhances safety for all involved. Additionally, its intuitive interface accommodates various input methods, including touchscreen, keyboard, and function keys, making it accessible for all users. This adaptability ensures that first responders can operate the system efficiently, regardless of their familiarity with technology.

Utilize a comprehensive fleet management and trucking cycle to oversee every facet of your enterprise. Streamline the entire accounting process to eliminate the need for double data entry, ensuring that all essential information is managed through automated interactions. Dive into your data with various dashboards and obtain insights when required, thanks to a versatile ad hoc reporting module. Enhance your business's capabilities with mobile compatibility that allows you to manage operations on the go. Features such as EDI, OTM, ACE/ACI, IFTA, PC-Miler, Web Quotes, and Web Tracking are at your disposal. Provide your clients with self-service options that operate around the clock. By harnessing these tools, you can transform your business operations and improve efficiency significantly. Moreover, the ability to explore your data through multiple dashboards ensures that you are always informed and ready to make decisions.

Designed with Dispatchers as a priority, Phoenix CAD is adaptable for agencies of any scale, whether they operate within a single jurisdiction, across multiple jurisdictions, or engage multiple agencies and sites. It serves as a comprehensive tool for managing service calls for Law Enforcement, Fire, EMS, and OEM/DPW. The software incorporates essential call entry and dispatch capabilities, ensuring that responders receive crucial information promptly during emergencies. Additionally, it seamlessly connects with all E911 systems, enabling automatic entry of ANI/ALI details directly into the call-taking interface. ProPhoenix offers a fully integrated solution that combines on-premise and cloud-based systems, encompassing CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services. At ProPhoenix, we prioritize customer feedback, embrace best practices from the industry, and create outstanding software applications. Our teams for development, support, and implementation are built on the practical, real-world experience of our dedicated staff, ensuring that we meet the needs of our users effectively. This commitment to collaboration and continuous improvement sets us apart in the public safety software market.

PTS Platinum Plus products are designed to be user-friendly, making them accessible even for those encountering them for the first time. Comprehensive help features are integrated at each phase of usage. While PTS primarily focuses on serving small to mid-sized agencies, its robust capabilities are also suitable for the largest organizations in the industry. The platform offers a variety of deployment options, including SaaS cloud solutions, locally hosted setups, or agency-managed systems, tailored to meet the specific requirements of each agency. Additionally, it facilitates incident reporting for law enforcement, encompassing arrests, citations, evidence handling, and NIBRS compliance. PTS also provides dispatch and event management solutions specifically for 911 call centers, law enforcement, and emergency service providers. Its features range from basic booking and release processes to comprehensive jail and offender management, complete with functionalities for managing mugshots and warrants. Users can efficiently conduct NCIC queries, such as those for criminal warrants, stolen property, and missing persons, from a range of devices, including phones, tablets, or laptops, ensuring flexibility and efficiency in various operational environments. This versatility makes PTS a valuable asset for any agency looking to enhance its law enforcement and management capabilities.