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ManageEngine ServiceDesk PlusOnline service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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Description
Zoho Commerce includes all the tools you need for building a website, accepting orders, tracking inventory, processing payments, managing shipping, marketing your brand, and analyzing your data. With our drag-and drop builder and professional templates, you can create your online store. Start selling faster and save on development costs. Zoho Commerce manages everything for you: order management, shipping integrations, product catalogues and payment gateways. SEO, email automation, and much more. Engage with customers from the same dashboard to convert website visitors, encourage repeat purchases, and recover lost business. Advanced analytics and reporting tools make it easy to make informed decisions. Zoho Commerce integrates seamlessly with all relevant Zoho marketing, sales, and finance apps. This allows you to scale your business as your sales grow. To ensure great shopping experiences, our templates are easy to navigate on any device.
Description
Zoho Connect simplifies your workflow and automates your operational processes. This cloud-based collaboration tool for project management is suitable for all businesses. It promotes faster communication and better collaboration between teams. Zoho Connect is powerful and scalable. It allows users to create an enterprise social network that allows workers to collaborate on projects and connect in a seamless, cost-efficient way. Zoho Connect allows users to have real-time conversations, share ideas, create apps, contact other members, build their knowledge base and manage their work plans.
API Access
Has API
API Access
Has API
Integrations
2Checkout
Authorize.Net
Box
CSG Forte
Cognito Forms
Constant Contact Lead Gen & CRM
Dropbox
GitHub
Google Drive
Infinite MLM Software
Integrations
2Checkout
Authorize.Net
Box
CSG Forte
Cognito Forms
Constant Contact Lead Gen & CRM
Dropbox
GitHub
Google Drive
Infinite MLM Software
Pricing Details
$22 per month
Free Trial
Free Version
Pricing Details
$1/user/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/commerce/
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/connect/
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Intranet
Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Productivity
Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat
Social Networking
Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles
