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Description
Our application monitors communications devices and various assets that require servicing. Zeus is a fully web-based asset management solution we developed, featuring modules to oversee service requests, numerous service teams, preventive maintenance, equipment configurations, service agreements and warranties, equipment checkouts, and outage issues. This comprehensive software aims to streamline asset management processes effectively.
Description
iWarranty is a cutting-edge digital warranty management system that utilizes artificial intelligence to improve the post-purchase journey for manufacturers, retailers, and consumers alike. This platform encompasses a wide array of features, such as digital warranty registration using QR codes, automated processing of claims, management of repairs, and an eco-friendly customer relationship management system. Users benefit from real-time monitoring of product registrations, claims, repairs, and replacements, which provides critical insights into product effectiveness and consumer trends. By transitioning warranty processes to a digital format, iWarranty significantly minimizes both paper and electronic waste, supporting environmental sustainability initiatives. Additionally, it incorporates robust fraud prevention strategies to safeguard the legitimacy of warranty claims. The mobile app serves as an effective communication tool, fostering interaction among customers, manufacturers, and repair centers, which ultimately boosts customer satisfaction and strengthens brand loyalty. As a result, iWarranty not only simplifies warranty management but also contributes to a more sustainable and customer-focused future.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Obor Digital
Founded
2002
Country
United States
Website
obordigital.com
Vendor Details
Company Name
iWarranty
Founded
2019
Country
United Kingdom
Website
iwarranty.co
Product Features
Fixed Asset Management
Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Product Features
Warranty Management
Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking
