Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Zed-Service™, a world-class CRM software for customer service, offers intelligent reporting and an analytics dashboard. Zed-Service™, a service management software that is scalable, allows you to keep up with industry growth. Automate your operations and improve after-sales services. Handle field services and warranty management from one platform. Zed-Service™, is primarily for industries that require after-sales service or repair management. To improve profitability and brand image, processes like on-site service, walk-in service, and Return-to–Bench (RTB), can be streamlined easily.

Description

Avanta is a B2B commerce platform that prioritizes ERP integration for manufacturers, industrial firms, and wholesalers. This innovative platform is tailored to address intricate B2B workflows, seamlessly linking digital sales, service, and after-sales operations directly to the ERP system. Differentiating itself from standard e-commerce platforms, avanta comes equipped with a robust suite of B2B functionalities right from the start, enabling businesses to enhance critical sales and customer support processes without the need for extensive customization. Furthermore, it is an open-source solution that can be implemented as SaaS, in the cloud, or on-premises. Primarily catering to mid-market and enterprise-level companies, avanta is especially beneficial in sectors like mechanical engineering, plant engineering, tooling, chemicals, industrial components, and packaging. The platform boasts a wide array of features, including B2B online shops, customer and service portals, PunchOut integrations (OCI / cXML), spare parts solutions, mobile applications, IoT automation, as well as integrated AI capabilities and bots, making it a comprehensive choice for businesses aiming to streamline their operations. Overall, avanta provides a holistic approach to B2B commerce, enabling companies to thrive in an increasingly digital marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Akeneo PIM
Contentserv
HubSpot CRM
Informatica Data as a Service
Lobster_data
Microsoft Dynamics 365 Business Central
Oracle API Management
Pimcore
Proalpha
SAP Business One
SAP CRM
SAP ERP
SAP S/4HANA
Salesforce
abas ERP

Integrations

Akeneo PIM
Contentserv
HubSpot CRM
Informatica Data as a Service
Lobster_data
Microsoft Dynamics 365 Business Central
Oracle API Management
Pimcore
Proalpha
SAP Business One
SAP CRM
SAP ERP
SAP S/4HANA
Salesforce
abas ERP

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€990/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Zed-Axis Technologies

Founded

2000

Country

India

Website

zedaxis.com/our-products/zed-service-management-software/

Vendor Details

Company Name

ECOPLAN E-Commerce GmbH

Founded

1993

Country

Germany

Website

www.ecoplan.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Alternatives

ServiceManager Reviews

ServiceManager

ServiceCentral Technologies

Alternatives

Cloudfy Reviews

Cloudfy

Cloudfy Inc.
Nural ASM Reviews

Nural ASM

Nural
ECinteractivePLUS Reviews

ECinteractivePLUS

ECI Solutions