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Description
RINAX has developed distribution management software called X4 to help our clients streamline essential business operations, encompassing areas like sales order processing, pricing strategy, gross margin oversight, inventory replenishment, and cash flow management. With X4, users can swiftly input sales orders, retrieve invoices or sales data instantly, and handle returns with just a few clicks, which ultimately leads to serving and satisfying more customers in a shorter timeframe. This software empowers businesses to price products for increased profitability, maintain optimal inventory levels, achieve efficiency with fewer personnel, and enhance overall outcomes. RINAX’s comprehensive computer systems are designed to support both business-to-business and business-to-consumer transactions, catering to single-store and multi-branch setups. Additionally, the software features an invoicing module tailored for both order-desk and over-the-counter transactions, complete with tools for customer credit management, special order processing, and inventory oversight, ensuring businesses can operate smoothly and effectively. By integrating all these functionalities, X4 not only simplifies daily operations but also positions companies for sustained growth in a competitive marketplace.
Description
Marketers who market to both business-to-business (B2B), and business-to-consumer (B2C), aim to attract the attention of two distinct target groups. Although there are many similarities between the two types of marketing, each channel requires different communication strategies. Omnichannel Customer Communication is a key feature of modern contact center technology. This new concept allows you to communicate with your clients through all channels. Your customers can contact you via new media channels, such as chat, social media, and self-service. Low Code means you don't need to code or have any technical skills for process design. Instead of learning complicated coding, you can design your application interface and workflows directly from the design interfaces.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$75.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rinax Systems
Country
United States
Website
www.rinax.com/Software/Distribution
Vendor Details
Company Name
Next4biz
Founded
2006
Country
United States
Website
www.next4biz.com/customer-service-management/
Product Features
Distribution
Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management