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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

RINAX has developed distribution management software called X4 to help our clients streamline essential business operations, encompassing areas like sales order processing, pricing strategy, gross margin oversight, inventory replenishment, and cash flow management. With X4, users can swiftly input sales orders, retrieve invoices or sales data instantly, and handle returns with just a few clicks, which ultimately leads to serving and satisfying more customers in a shorter timeframe. This software empowers businesses to price products for increased profitability, maintain optimal inventory levels, achieve efficiency with fewer personnel, and enhance overall outcomes. RINAX’s comprehensive computer systems are designed to support both business-to-business and business-to-consumer transactions, catering to single-store and multi-branch setups. Additionally, the software features an invoicing module tailored for both order-desk and over-the-counter transactions, complete with tools for customer credit management, special order processing, and inventory oversight, ensuring businesses can operate smoothly and effectively. By integrating all these functionalities, X4 not only simplifies daily operations but also positions companies for sustained growth in a competitive marketplace.

Description

Marketers who market to both business-to-business (B2B), and business-to-consumer (B2C), aim to attract the attention of two distinct target groups. Although there are many similarities between the two types of marketing, each channel requires different communication strategies. Omnichannel Customer Communication is a key feature of modern contact center technology. This new concept allows you to communicate with your clients through all channels. Your customers can contact you via new media channels, such as chat, social media, and self-service. Low Code means you don't need to code or have any technical skills for process design. Instead of learning complicated coding, you can design your application interface and workflows directly from the design interfaces.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$75.00/month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Rinax Systems

Country

United States

Website

www.rinax.com/Software/Distribution

Vendor Details

Company Name

Next4biz

Founded

2006

Country

United States

Website

www.next4biz.com/customer-service-management/

Product Features

Distribution

Barcoding / RFID No 
Import / Export Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Returns Management No 
Sales Forecasting No 
Shipping Management No 
Warehouse Management No 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management Yes 
Email Management Yes 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration Yes 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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