Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Workflow Pros is an innovative platform that leverages AI to provide comprehensive Field Service Management and CRM solutions tailored for trade contractors and professionals in home services, such as HVAC, plumbing, electrical, appliance repair, and roofing. Designed by entrepreneurs from the field service industry, Workflow Pros integrates various functions like dispatching, invoicing, marketing, and communication into one cohesive platform, eliminating the hassle of using multiple separate tools. Key features include: A 24/7 AI Dispatcher & Answering Service that efficiently manages incoming calls, prioritizes urgent requests, and seamlessly integrates jobs into your scheduling system. Smart Scheduling & Route Optimization tools that allow for visual management of technician calendars, enhance travel routes, and provide customers with automated live ETA updates. A dedicated Mobile App for Technicians that enables field workers to generate multi-option estimates, handle payments, and take job-related photos on-site. Automated Invoicing & Marketing features that facilitate post-job billing, encourage the collection of online reviews, and enable the execution of SMS marketing campaigns, ensuring that no part of the process is overlooked. With these robust features, Workflow Pros not only enhances operational efficiency but also improves customer satisfaction and engagement.

Description

An intuitive, online event management platform that facilitates the assignment of tasks to field technicians, enables real-time status updates and tracking, and supports the creation of invoices alongside cash and payment processing, all while ensuring comprehensive data management for everyday business operations. Dispatch empowers organizations to oversee their complete dispatch workflow through both web and mobile applications. The web interface allows users to log and manage calls, allocate technicians and vehicles to relevant tasks, maintain customer information, and handle invoicing and payment processing seamlessly. Complementing this, the free mobile app, compatible with both Android and iOS, provides users the ability to receive job assignments, update statuses, capture images, communicate with customers, and much more. The Dispatch system not only enhances vehicle and technician efficiency but also offers a broad spectrum of tools, including tailored industry-specific reporting options to meet diverse operational needs. This all-in-one solution streamlines processes, making it easier for businesses to succeed in a competitive landscape.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$600/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Workflow Pros

Founded

2010

Country

Canada

Website

workflowpros.io

Vendor Details

Company Name

Sure Ecosystem

Founded

1997

Country

United States

Website

dispatch.sureecosystem.com

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Product Features

Towing

Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Lot Management
Maintenance Management
Routing

Trucking

Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking

Alternatives

Alternatives

FieldEdge Reviews

FieldEdge

Xplor
DispatchDirect Reviews

DispatchDirect

RangerSST
MO.S.T. Reviews

MO.S.T.

Mobile Software Technology