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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

WiserReview is an advanced platform designed for managing reviews that assists businesses in effortlessly gathering, organizing, moderating, and showcasing customer feedback with minimal manual intervention. The platform automates the sending of review requests through various channels, such as email, SMS, WhatsApp, QR codes, and shareable links, triggered by significant events like purchases or customer interactions. To ensure quality, it includes moderation features like automatic filters and intelligent approval settings to block spam, inappropriate language, or content that doesn't align with the brand. Users can submit reviews in various formats, including text, photos, and videos. Additionally, WiserReview offers customizable widgets—such as carousels, popups, and badges—that can be tailored to fit a business's branding and seamlessly integrated into product pages, sales pages, and other areas of the website; the reviews are formatted to enhance credibility, utilizing features like schema support for star ratings in Google search results. A centralized dashboard consolidates reviews from multiple platforms, including Google and Facebook, providing business owners with a comprehensive overview of customer sentiment in one convenient location, which ultimately aids in improving customer engagement and satisfaction.

Description

Zyene Reviews offers a review management solution specifically designed for local businesses, enabling them to easily gather customer feedback while safeguarding their online reputation from a centralized platform. Users can send customized review requests via text, email, shareable links, or QR codes, and efficiently oversee all Google reviews through a single inbox. The software utilizes AI to generate responses that mirror the unique tone of your business, allowing you to either approve and publish them or set them to auto-publish for any new reviews that remain unanswered. Additionally, a private feedback feature allows dissatisfied customers to communicate directly with your team, providing an opportunity to address their concerns before they escalate to public reviews. The service includes support for multiple locations, detailed response analytics, and offers unlimited business replies without a monthly cap for paid plans. Subscription options begin at $29.99 per month, which includes a 7-day free trial and no requirement for an annual commitment, making it a flexible choice for businesses looking to enhance their review management process. With these features, Zyene Reviews positions itself as an essential tool for businesses aiming to improve customer engagement and foster a positive online presence.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

BigCommerce Yes 
CSS Yes 
G2 Yes 
Google Places API Yes 
Google Sheets Yes 
HTML Yes 
Interact Yes 
Kajabi Yes 
Klaviyo Yes 
LinkedIn Yes 
Magento Yes 
Microsoft Excel Yes 
PrestaShop Yes 
Product Hunt Yes 
Reddit Yes 
Squarespace Yes 
Trustpilot Yes 
Wati Yes 
Wix Yes 
Zapier Yes 

Integrations

BigCommerce No 
CSS No 
G2 No 
Google Places API No 
Google Sheets No 
HTML No 
Interact No 
Kajabi No 
Klaviyo No 
LinkedIn No 
Magento No 
Microsoft Excel No 
PrestaShop No 
Product Hunt No 
Reddit No 
Squarespace No 
Trustpilot No 
Wati No 
Wix No 
Zapier No 

Pricing Details

$81 per year
Free Trial No 
Free Version Yes 

Pricing Details

$29.99/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

WiserReview

Country

United States

Website

wiserreview.com

Vendor Details

Company Name

Zyene, Inc.

Country

United States

Website

zyenereviews.com

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

Alternatives

Wimi Reviews

Wimi

Happy Agents