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ease
features
design
support

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Description

According to a survey, 68% of users believe that WhatsApp is the most convenient method for engaging with businesses. As your dedicated WhatsApp Business Solution Provider, we are committed to facilitating seamless connections between you and your clients through their preferred app. With WhatsEra, you can utilize list messages to showcase your products and services, eliminating the need to send separate messages for each item; instead, you can simply share a comprehensive list with your customers. Additionally, you can create automated responses and chatbots that utilize buttons and list messages, allowing for swift interactions and answers to customer inquiries. This means you can streamline your communication, saving valuable time by efficiently managing frequent replies and questions. Our platform also enables you to oversee all customer interactions in one place, allowing you to send personalized messages, attachments, and various types of messages, including buttons and lists, to individual clients, enhancing your overall customer service experience. By integrating these tools, you can significantly improve your engagement with customers while maintaining a professional and efficient workflow.

Description

kwiqreply, a WhatsApp Business API and CRM Helpdesk platform, provides a shared inbox for all your colleagues. We help you communicate effectively with your customers via WhatsApp, send automated messages, integrate chatbots, and much more.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

WhatsApp
HubSpot CRM
HubSpot Customer Platform
Shopify
WooCommerce
Zoho CRM

Integrations

WhatsApp
HubSpot CRM
HubSpot Customer Platform
Shopify
WooCommerce
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$32/2500INR per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

WhatsEra

Website

whatsera.com

Vendor Details

Company Name

kwiqreply.io

Founded

2018

Country

India

Website

www.kwiqreply.io

Product Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Alternatives

Alternatives

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