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ease
features
design
support

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Description

Wavetec's enterprise Queue Management Solutions can reduce customer wait times, improve management of waiting lines, and increase revenue. Wavetec's customer experience solutions use Wavesphere Philosophy - ORGANIZE ENGAGE & MAKE SENSE waiting times and statistics from dispersed service areas to improve customer experience at key touchpoints. Wavetec's queuing system solves the problem of excessive waiting and queuing, which are major causes of consumer dissatisfaction at banks, hospitals, and other government institutions. Wavetec is a global leader in the manufacture and supply of queue management systems. Wavetec has over 27 years of experience helping organizations improve customer flow and manage queues using virtual and linear queueing solutions, appointment bookings and queuing apps. We also have visitor flow monitoring software.

Description

When patrons spend less time waiting, they can savor their experience even more! Eliminate physical queues for your guests, promote safe social distancing, and give them the chance to fully explore everything your venue provides. Our innovative virtual queuing solutions have already benefited over 19 million visitors by helping them escape long lines and fully enjoy their day. By removing wait times, you can make guests feel more comfortable while adhering to social distancing guidelines. Additionally, they will have more opportunities to relish the various attractions your venue presents. With a wealth of patents and two decades of industry expertise, we are uniquely positioned to enhance your venue’s virtual queuing strategy. You can offer various service tiers tailored to different budget levels, leading to shorter wait times and customized ride experiences. With guests liberated from the burden of waiting in line, they can devote more time to enjoying the shopping and dining options available at your venue. We are committed to delivering an enterprise-grade service experience that emphasizes generating additional revenue for our partners. Ultimately, our goal is to make every visit memorable and enjoyable while optimizing guest satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Office 2021
Pulse SMS
WhatsApp

Integrations

Microsoft Office 2021
Pulse SMS
WhatsApp

Pricing Details

contact to get quote
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Wavetec

Founded

1987

Country

United Arab Emirates

Website

www.wavetec.com

Vendor Details

Company Name

accesso

Country

United States

Website

www.accesso.com/solutions/virtual-queuing

Product Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Product Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

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Alternatives

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