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Average Ratings 0 Ratings
Description
WaFlow serves as a comprehensive platform for business administration and customer interaction, seamlessly integrating communication through WhatsApp and Instagram with robust retail management features. It offers a centralized inbox that facilitates the organization of customer dialogues, contact management, broadcasts, product catalogs, and overall customer interactions.
For retail enterprises, WaFlow encompasses a wide array of functionalities, including management of products and inventory, handling of suppliers and purchase orders, processing of goods receipts, tracking and transferring stock, conducting stock counts, point-of-sale systems, billing, cash management sessions, processing returns, fostering customer loyalty, and generating business reports.
Additionally, WaFlow enhances customer engagement through tools for segmentation, broadcasting messages, managing roles and permissions, providing analytics, tagging customers, automating agent assignments, enabling WhatsApp commerce, and supporting integrations via REST APIs and webhooks. Ultimately, it empowers businesses to oversee sales, inventory, retail processes, customer support, and communication, all from a single, cohesive platform, streamlining operations for greater efficiency and effectiveness.
Description
Whapier is a cloud-centric platform designed for businesses utilizing Meta’s official WhatsApp Cloud API to facilitate communication with their customers. It seamlessly integrates broadcast campaigns using approved templates, scheduling options, personalized messaging, and cost estimation prior to sending; additionally, it features a collaborative team inbox for managing, assigning, and responding to customer inquiries, along with automation tools that enable keyword-driven replies, visual workflows, and timed sequences. The platform enhances audience management through contact records, custom fields, and live segments, while also offering appointment scheduling and an AI assistant that leverages business documents to enrich customer interactions. Furthermore, Whapier provides REST API access and outbound webhooks for effective integration with other business systems. Its pricing structure consists of a flat subscription model, while WhatsApp messaging fees are billed separately by Meta. Serving businesses within the EU, Whapier ensures that all product data is hosted in the EU and offers its interface in nine different European languages, making it accessible to a diverse range of users. Overall, Whapier stands out as a comprehensive tool for enhancing business communications and customer engagement.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Instagram
No
WhatsApp
No
Pricing Details
$8/month
Free Trial
No
Free Version
Yes
Pricing Details
€49/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
WaFlow.io
Founded
2025
Country
India
Website
waflow.io
Vendor Details
Company Name
ADDO VISION SOLUTIONS SRL
Founded
2013
Country
Romania
Website
whapier.com
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No