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Description
Bank branches are undergoing a significant transformation from conventional service models to highly automated business hubs. Auriga's WWS Greæter is a cutting-edge tablet application specially crafted to meet the evolving needs of branch personnel as they transition from transaction managers to interaction facilitators. This shift in branch banking is propelled by a customer base that is increasingly empowered by digital technology, the rapid expansion of secure and dependable digital service options, and the ongoing drive to improve customer satisfaction while maximizing sales opportunities with every interaction. By introducing advanced self-service machines within branches, financial institutions can greatly alleviate the workload of tellers handling routine, low-value transactions. As branch staff navigate this evolving landscape, they are challenged to balance the imperative of boosting high-value product sales with customers' rising expectations for a more enjoyable and fulfilling banking experience. Consequently, adapting to these changes is crucial for maintaining competitiveness in the modern banking environment.
Description
Oversee staff management, which includes handling not only personal details but also identification documentation. You can determine the necessary number of personnel required for each shift while coordinating employee transitions across various branches and departments. Additionally, the system allows you to manage retirements effectively. You have the ability to design and oversee shifts on a daily basis, supporting a hierarchical management structure that grants precise control over staff access to sensitive information. Weekly and monthly shift management is also facilitated, along with the ability to review daily stamp and attendance records. Data can be filtered by both department affiliation and individual employee, allowing for comprehensive results aggregation. Employees can submit requests for appointments, which managers can then approve, streamlining the process. Furthermore, attendance tracking can be automated through fingerprint recognition and RFCard integration. There is also the capability to customize payroll calculations in accordance with allowance and tax regulations, enabling individualized payroll settings for each staff member, which ensures accuracy and compliance with legal standards.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Auriga
Country
United States
Website
www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-greaeter/
Vendor Details
Company Name
VTM
Founded
2004
Country
Japan
Website
www.vtm.co.jp/easyCOM.html
Product Features
Mobile Device Management (MDM)
Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support
Product Features
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
