Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

WAPI serves as a European marketplace aggregator tailored for e-commerce merchants, seamlessly integrating warehousing and courier services while offering a comprehensive fulfillment service that manages the entire process from order to delivery. This all-in-one 3PL solution in Europe is accessible through a single API, allowing businesses to potentially reduce their fixed costs by up to 50%. By alleviating the burdens of supply chain management, IT, and business development, WAPI empowers sellers to focus on growth. Users can oversee all their sales channels from a centralized dashboard, track key performance indicators, and efficiently process orders within the WAPI platform. Integration with various sales channels and CRM systems is both straightforward and rapid, ensuring that businesses can adapt quickly. Additionally, WAPI provides clear cost transparency and detailed financial reporting, making it easier for sellers to manage their budgets effectively. Through this robust service, e-commerce sellers can streamline their operations and enhance their overall efficiency.

Description

Wachat is a software-as-a-service platform tailored for automating and marketing through WhatsApp. It primarily serves as a middleware solution that enables businesses to seamlessly integrate their operations—such as customer relationship management (CRM), enterprise resource planning (ERP), or e-commerce platforms—directly with WhatsApp using REST APIs. Among its notable features and capabilities are: Automated Communication: Enhancing customer engagement by enabling automated messaging workflows that streamline interactions. Collaborative Agent Management: Empowering support teams by allowing several agents to oversee WhatsApp conversations from a unified dashboard. Integration with Systems: Offering the necessary infrastructure to connect WhatsApp with external applications, frequently used for notifications regarding orders, status updates, and customer support ticket management. API Framework: Facilitating programmatic access to WhatsApp messaging functions, which involves maintaining comprehensive API documentation and ensuring reliable connectivity to guarantee consistent message delivery. This robust framework ultimately supports smoother interactions between businesses and their customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Chatwoot No 
WhatsApp No 
Zapier No 

Integrations

Chatwoot Yes 
WhatsApp Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$6/month
Unlimited Messages
1 WhatsApp Instances
1 Team Members
Visual Flow Builder
WhatsApp Cloud API
WhatsApp Web API
Unlimited Contact
AI Agent
Mass Campaigns
Full API Access
Send Reply Buttons
Send Carousel
Send CTA Buttons
Send List Menu
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

WAPI

Country

Estonia

Website

www.wapi.com

Vendor Details

Company Name

Wachat

Founded

2023

Country

Indonesia

Website

www.wachat.net

Product Features

Order Fulfillment

Choose Shipping Service No 
Global Shipping No 
Inventory Management No 
Multi-Channel Support No 
Order Management No 
Production Logistics No 
Recycling No 
Returns Management No 
Supply Chain Management No 
eCommerce Integration No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

Alternatives

Alternatives

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