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Description
Transforming customer engagement for the future, intelligent conversational interfaces enhance both commerce and customer satisfaction. By leveraging these tools, businesses can achieve increased revenues while simultaneously reducing engagement costs. Engaging in timely conversations with potential clients significantly boosts conversion rates and opens up new revenue streams. Context-aware dialogues tailored to individual circumstances help decrease customer churn and enhance lifetime value. A comprehensive solution that seamlessly integrates with point-of-sale and booking systems also contributes to cost reductions. This approach facilitates commerce across various channels, including SMS, Facebook Messenger, and voice assistants. Our team specializes in designing, constructing, and maintaining conversational interfaces and AI-driven chatbots tailored for offline enterprises globally. Experience heightened customer acquisition, large-scale personalization, and simplified processes that drive down expenses. Empower the future of customer engagement in offline commerce by exploiting advanced technologies in artificial intelligence and natural language understanding, ensuring businesses remain at the forefront of innovation. Ultimately, this strategic approach creates a more efficient and engaging shopping experience for customers.
Description
ecManager is a highly adaptable digital commerce platform designed to create webshops that align perfectly with your brand identity and enhance the customer journey. This versatile platform not only aids in maximizing order value and conversion rates but also ensures peak performance across all metrics. As a frontrunner in digital commerce technology, ecManager is committed to fostering customer satisfaction, promoting sustainable growth, facilitating business transformation, and providing a competitive edge, all largely influenced by technological advancements. Through their cutting-edge digital solutions, they empower individuals and organizations to achieve these objectives effectively. The clientele of ecManager includes ambitious retailers, prominent brands, and wholesalers who rely on dependable and flexible omnichannel commerce technology to deliver exceptional order fulfillment, conversion rates, and customer experiences. In a rapidly evolving marketplace, these companies recognize the importance of leveraging innovative technology to stay ahead of the competition.
API Access
Has API
API Access
Has API
Integrations
Microsoft Azure
Amazon
Clover
Constant Contact
Copernica
Facebook Messenger
Google
HubSpot CRM
HubSpot Customer Platform
NVIDIA DRIVE
Integrations
Microsoft Azure
Amazon
Clover
Constant Contact
Copernica
Facebook Messenger
Google
HubSpot CRM
HubSpot Customer Platform
NVIDIA DRIVE
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Voicy.ai
Country
United States
Website
www.voicy.ai/
Vendor Details
Company Name
De Nieuwe Zaak
Founded
2005
Country
Netherlands
Website
www.denieuwezaak.nl/e-commerce-partners/ecmanager-omnichannel-software/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates